Mercure Dinan Port Le Jerzual 4 stars

We felt that the breakfast is much improved here. We also had a delicious dinner which was reasonably priced. The room was quiet.

As always the hotel is perfectly located in the Port of Dinan to experience the area and wonderful restaurants.

Because of a fall and broken arm we had to change travel plans and take a day boat back to the UK from St Malo. As we needed a stopover the previous evening, we remembered seeing the Mercure whilst visiting Dinan. It was a good choice. Plenty of parking, helpful reception and a comfortable lounge area (we had arrived mid-afternoon) looking over the Rance to the old port of Dinan. Bedroom was fine - modern, well-decorated and a very good spacious bathroom. Moderately priced for the quality. In short, the hotel served our purpose very well for the situation we were in.

Very clean and tidy premises...the location is perfect..just a shame the restaurant wasn't open on the Sunday evening.

As usual we had reserved a privilege room. It was not up to the standard expected! Wallpaper was beginning to peel away in at least two places on the outer wall!

We have been coming to Mercure Hotel when it first was still the Best Western, from about 20 years on and off, but it has lost his charms. There is only one chair in a double room. the carpets are not clean, full of stains. I expect proper cups to make coffee or tea in the room, defiantly not paper cups. When we arrived we were given room number 107, but we stayed in this room on 2 occasions and the room is very depressing. So we choose a room nearer to the lift, as I find walking rather difficult, but we were told we could not have this room and we were allocated room number " 126 ". Which is a long way from the lift ! Also the plumbing is not that brilliant, my husbands has a wet shave and could not close the basin with the stopper. Also the shower controls do not seem to work very well. The breakfast is too expensive for a person who does not want to eat until he or she can not move. There should be a variation of price, "Continental or a full Breakfast"

Friendly and helpful staff, lovely room.

Good secure parking. Pleasant manner of the staff. Ideal location for Dinan and the Rance. A very peaceful nights sleep.

Enjoyed the location and facilities. However, it was difficult to get the data working on the equipment in the fitness room.

Always a good place to stay to visit Dinan, especially now that there is a free shuttle service to the town from the port, check out the timetable. Hotel always very clean. The reception and bar area have been done up since our last visit, and the bar area not quite as cosy!

Very disappointed hotel restaurant did not open on a Sunday or Monday. Normally its the only place you can eat !!

Overall a very enjoyable stay, with a great location. The staff and facilities were very good and a very helpful team on reception the bar and all other areas of the Hotel. Cleaning and room service was very good also . Always clean and tidy. As mentioned I was satisfied although I do have sadly two negative points to mention and I am not normally one to complain: Point (1) very minor but very limited Coffee and milk left in the rooms, only really enough milk for one cup each. Point (2) and the main reason I am writing this response. Most evening we went out to eat in the local restaurants, on one occasion we did stop in and have a meal. I ordered a dish with noodles something I eat quite a lot. The dish was awful, it was dry very little source and to my dismay it clearly had been microwaved and not prepped from fresh produce. So much so I took a mouthful and burnt my mouth. As mentioned I don't like complaining as we all have a job to do and the hospitality industry is hard enough as it is. But it was disappointing, I did not finish the meal but left it and went to the bar. You can see the night in question on my bill which I settled on leaving. I will return again, but sadly I will not have evening meals in the Hotel again. Thanks for a nice stay, Regards Michael

I have stayed here on several occasions and it never fails to impress.

The hotel is sited in a beautiful location. We have stayed at the hotel for many years and found the atmosphere much more welcoming and friendly in the past. In our opinion, having reception staff located behind wooden slats makes it look as if they are imprisoned! When we walked in, the area looked deserted, although 3 members of staff were there. We miss seeing the display cabinets in the reception area which housed a variety of local artisan products. It gave an example of what Dinan and the local area could offer. Currently, the hotel could be in any town or city in France, there is no ‘soul’. The carpet in the room was badly stained. Two thin paper cups are provided for hot drinks. This is potentially dangerous! In the past China cups were provided and added to the ambiance of the room.

The main attraction of the Hotel is its heated pool and jacuzzi and the superb location and surroundings.