ibis Bordeaux Centre Bastide 3 stars

Customer review rating (ALL Rating) 4.5/5 802 reviews

ibis Bordeaux Centre Bastide - Image 1
ibis Bordeaux Centre Bastide - Image 2
ibis Bordeaux Centre Bastide - Image 3
ibis Bordeaux Centre Bastide - Image 4

Description

Hotel extras

  • Downtown hotel located in a quiet area

  • Covered parking at an additional cost (1.90m high)

  • Close to the Arkéa Arena concert venue

  • Snacks and oven-baked pizzas available

  • Green Key certificate

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Bordeaux Centre Bastide

16 allee Serr, ZAC Coeur de Bastide
33100 BORDEAUX
France

GPS:44.843083, -0.559133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN LOUNGE

For hearty appetites we can offer 24-hour snack facilities: pizzas, treats, hot meal selection, etc. Not to mention something to wet your whistle!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  802 reviews

TripAdvisor Rating  3.9/5  1,240 reviews

Perfect stay! Dog friendly and kids friendly

TripAdvisor rating 5.0/5

mfujic Families - TripAdvisor review

Customer review rating 3.5/5

Greg *. Friends - Confirmed reviews ALL

Dear Sir, Thank you for your feedback! We're glad you enjoyed the peaceful atmosphere of both the ibis Bordeaux Bastide and the surrounding area. As you mentioned, the city center is within walking distance, and you can also take a boat along the Garonne — a unique and scenic way to explore Bordeaux. We hope to welcome you back soon! Pauline

Customer review rating 3.5/5

Kateline J. Business - Confirmed reviews ALL

Chère Madame, Merci beaucoup pour votre retour et cette note de 7/10 suite à votre séjour à l’ibis Bordeaux Bastide. Nous sommes ravis que vous ayez apprécié notre petit-déjeuner ainsi que l’accueil chaleureux de notre équipe. Nous vous présentons nos excuses pour le manque de propreté constaté dans la douche. Soyez assuré que des mesures seront prises avec notre équipe de ménage afin d’éviter que cela ne se reproduise. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore plus agréable. Pauline

Customer review rating 1.0/5

Esther M. Families - Confirmed reviews ALL

Dear Madam, Thank you for taking the time to share your experience. We are truly sorry that the cleanliness of your room and the common areas did not meet your expectations. Upon arrival, we do ask our guests whether they would like daily housekeeping, in order to respect everyone’s preferences. We regret if this may have caused any confusion and that the result was not satisfactory for you. We take your comments regarding the condition of the room and reception area very seriously and will share them immediately with our team to improve the quality of our services. We hope you will give us another opportunity to welcome you under better conditions. Kind regards, Pauline

Stains in the bedroom and hotel reception. The standard of cleanlinessis very poor.

TripAdvisor rating 2.0/5

Esther N TripAdvisor review

Hello, Thank you for taking the time to share your detailed feedback. We are truly sorry that the cleanliness of your room and the common areas did not meet your expectations, and we completely understand your disappointment. Please rest assured that your comments will be shared immediately with our team to improve the quality of our services. Regarding housekeeping, we do ask guests upon arrival whether they would like daily cleaning, in order to respect everyone’s preferences. We regret if this caused any confusion and affected your stay. We are, however, pleased to hear that you appreciated the breakfast and the politeness of our team. We sincerely hope you will give us another opportunity to welcome you under better conditions. Kind regards,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 726 reviews 8.8/10 Location
  • 788 reviews 6.3/10 Room
  • 733 reviews 9.4/10 Service
  • 485 reviews 8.6/10 Breakfast
  • 302 reviews 7.1/10 Cleanliness
  • 99 reviews 4.8/10 Food
  • 54 reviews 9.3/10 Bar

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Bordeaux