ibis Styles Lyon Confluence 3 stars

Customer review rating (ALL Rating) 4.4/5 1,175 reviews

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Description

Hotel extras

  • Auguste Le Bistrot restaurant

  • 5 minutes from Lyon Perrache TGV train station

  • A 15-minute walk from Place Bellecour

  • 10 minutes by direct tram Halle Tony Garnier and Matmut Stadium Gerland

  • Direct access T1/T2- Metro A- A6/A7 motorway

Our accommodation(s)

Hotel location

ibis Styles Lyon Confluence

26 QUAI PERRACHE
69002 LYON
France

GPS:45.74358, 4.825826

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

AUGUSTE LE BISTROT

At Auguste, the decor is cinema-themed and the inspired cuisine is made exclusively from fresh products. Our chef will surprise you with the latest culinary delights produced with finesse and spontaneity!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,175 reviews

TripAdvisor Rating  4.0/5  555 reviews

A very nice hotel.

Customer review rating 4.5/5

Tim Families - Confirmed reviews ALL

A 2 night visit in a family room. Breakfast was fantastic and the children’s games area and table football much appreciated. Road noise was a shame but outside of the hotels control.

Dear TIM C., We very much appreciate your comments regarding your stay at the ibis Styles Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Good stay

Customer review rating 4.5/5

Catherine K. Business - Confirmed reviews ALL

Room was very quiet and comfortable. Breakfast was Ok but not refilled as it could have been.

Madame, Nous vous remercions d'avoir pris le temps de partager votre avis sur notre établissement. Nous espérons vous revoir très bientôt. Veuillez recevoir, Madame, nos salutations distinguées. Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Staff was GREAT, Rooms are SO TINY! It's that way in all of France, I get it, but PLEASE IBIS, PUT SOME HOOKS ON THE WALLS or just some way to get the your luggage into the room.

Customer review rating 4.0/5

Maggie M. Couples - Confirmed reviews ALL

The front desk staff was AWESOME! Helpful and friendly 100% of the time. Room was clean and bed bug free (we almost cancelled our trip because of the bed bug scare saying EVERYTHING was infested, BUT NOT TRUE). In 20 days driving the country and 4 different IBIS (Amiens, Carcassonne, Lyon and Paris), NOT A SINGLE SIGN of any bugs whatsoever. Space was the only issue, but I get it, we're spoiled here in the US, our hotels are huge and usually 2 doubles, not two singles which is the norm in France.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

I had to cancel and rebook few days before my trip

Customer review rating 1.5/5

Lavinia Families - Confirmed reviews ALL

I had to cancel and rebook my room few days before the trip. Price was higher and it was just one night. I cannot imagine how I would have handled this if my trip was longer. The reason was that my bank did not authorized the prepayment process. The fact that I have added another credit card to my All account did not matter. Finally the prepayment was not done even for my second booking with another credit card, so I did not see the point. I finally paid at the hotel. I will have serious doubts before book again especially if it will be for several days. I have also asked for an invoice in order to pay in advance my first reservation and it was also not possible. The only way was to provide credit card number by phone or by email which was not acceptable for me.

Dear LAVINIA A., Thank you for taking the time to tell us about your experience at the ibis Styles Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff are very nice & room is very clean!

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis sur notre établissement. Nous espérons vous revoir très bientôt. Veuillez recevoir, Madame, Monsieur, nos salutations distinguées. Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

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Other web-users rate our hotel

  • 338 reviews 7.6/10 Location
  • 556 reviews 7.3/10 Room
  • 500 reviews 8.8/10 Service
  • 6 reviews 5.6/10 WiFi
  • 319 reviews 7.7/10 Breakfast
  • 230 reviews 8.7/10 Cleanliness

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