ibis Styles Lyon Confluence

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ibis Styles Lyon Confluence 3 stars

Customer review rating (ALL Rating) 4.3/5 842 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 24-hour light catering service available

  • A human-sized hotel with a welcoming team

  • Terrace open onto our garden

  • 15-minute walk from Place Bellecour

  • Direct access T1/T2- Metro A- A6/A7 motorway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Lyon Confluence

26 QUAI PERRACHE
69002 LYON
France

  • PERRACHE:  LIGNE A PERRACHE

  • TRAM T1:  T1 SAINTE BLANDINE

  • By plane

    LYON ST EXUERY At 30km / 18.64 miles

  • By train

    LYON PERRACHE At 0.4km / 0.25 miles

  • By train

    LYON PERRACHE At 0.4km / 0.25 miles

GPS:45.74358, 4.825826

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

AUGUSTE LE BISTROT

See your food being prepared right before your eyes! Our chef and his team exclusively use fresh seasonal produce. You'll love their modern twists to brasserie classics and their homemade desserts... A real treat!!

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Lyon Confluence

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  842 reviews

TripAdvisor Rating  4.0/5  543 reviews

reasonable short stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

bed and pillows could be more comfortable. The air-conditions is noisy and needs work. Bathroom all ok. No water in the rooms...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Customer review rating 4.5/5

Gabrielle M. Solo - Confirmed reviews ALL

Very pleasant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Just near the very modern Confluence center. Super convenient. And great walking around

Customer review rating 5.0/5

Gravax Families - Confirmed reviews ALL

Very central, perfectly located, in a very nice area. Perfect.

Dear GILLES G., We very much appreciate your comments regarding your stay at the ibis Styles Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Not up to Accor's standards

TripAdvisor rating 2.0/5

figfest TripAdvisor review

We stayed here before, just before the first lockdown, and things were much worse this time. Breakfast: staff took it on themselves on two mornings to close the main room by putting "reserved" signs on every table and making everyone go into a smaller, more cramped room. It was never clear why, but apparently to minimise cleaning. No one - staff or guests - wore a mask when around the food or moving around the room. Front-desk staff were variable, between 0 and 5 stars The "welcome drink" for being an Accor Gold member (which was not offered, but had to be requested) was limited to one person, rather for than the two staying in the room. I was told that this was "standard" in Accor properties. it most definitely is not. Room keys had to be replaced three or four times. Once, the same "this is standard" staff member told me the key was working. it was not. Another staff member later discovered that the keys had been issued incorrectly in the first place. In the room, the shower head could not be moved up and down the pole. There weren't enough power points. Otherwise, the room was quiet and the hotel is in a nice location. A night staff member (generally much better than the day staff) kindly printed our boarding passes. That's not enough to offset a property where it often felt that "the customer is always wrong".

Chose to find other accommodation

TripAdvisor rating 1.0/5

Lynn C TripAdvisor review

This place is dark dismal and badly maintained. The public areas were untidy and uninviting. Staff asked what more did we expect from budget accommodation. The room rate didn't feel particularly in the budget category ...

Good location

Customer review rating 4.0/5

Family A. Families - Confirmed reviews ALL

We stayed 2 nights with 2 kids.Location was very good close to public Transportation and even walking distance (20 mnts) to city center. Breakfast was Very good and staff was very helpful.Happy to choose this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Very friendly staff

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

I stayed for the SainteLyon race, the hotel was well located near the arrival. The staff was very helpful and friendly.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Not as good as expected

Customer review rating 2.5/5

Arthur E. Couples - Confirmed reviews ALL

The room 706 was too close from the elevator which was really disturbing during the day and even more at night. We've been waken up many times during the night...

Dear ARTHUR E., Thank you for taking the time to tell us about your experience at the ibis Styles Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Helpful and smiling staff

Customer review rating 4.5/5

Estelle G. Families - Confirmed reviews ALL

Second time we stop in this hotel on the way back home from holidays. Carpark under the hotel. Comfortable room for 3. Quiet place et close the Confluence mal with big choice of restaurants. Love the breakfast room colorful and on the movie theme like the whole hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We were very happy with the bedroom and the reception. Very clean and not far from the town center to be able to go by feet.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Rooms nice, small bathroom, service not so great

Customer review rating 3.0/5

Peet Families - Confirmed reviews ALL

When we arrived the private parking was full, we had to park in a busy street or in a parking 10 to 15 minutes walk (which was refunded by the hotel)... but with a kid this is not ideal. Also the restaurant Wass closed for the whole stay, no notice in forehand. The bathroom is too small, when you open the door you can't get out of the shower. The rooms are nicely decorated, so is the restaurant. Breakfast is okay but simple.

Dear JAN GERRIT B., Thank you for taking the time to tell us about your experience at the ibis Styles Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Comfortable stay

Customer review rating 3.5/5

Vincent Families - Confirmed reviews ALL

Comfortable hotel. Nice arrangement with two rooms communicating for family (up to 4 people). Due to road work in front of the hotel, it is difficult to come with a car (especially for luggage loading/unloading). Service at reception at night could be improved. For the rest, everything was OK.

Good price but some problems

Customer review rating 3.0/5

Ian Couples - Confirmed reviews ALL

Overall we were satisfied, the staff were excellent. But the bathroom was impossible to keep from flooding and the ventilation did not appear to be working so nothing dried. There was also a musty smell in the corridors and lifts. The breakfast was overall very good with nice touches like fresh cherries, but a bit spoiled by industrial mini baguettes / breadsticks that were dry and flavourless - why not get fresh bread delivered?

Dear IAN S., Thank you for taking the time to tell us about your experience at the ibis Styles Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

stay

Customer review rating 2.5/5

Loïc Business - Confirmed reviews ALL

too much noise, too hot room and very tired bed

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Styles Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Perfect stay

TripAdvisor rating 5.0/5

valentinoleardini Friends getaway - TripAdvisor review

I spent one delightful night at Ibis Styles Lyon Confluence. The room and the service has been perfect. The staff at the reception was extremely nice and professional and also the breakfast was satisfying. If I come back to Lyon, I will choose this hotel again.

Thank you very much for your comments, We hope tou see you soon, Best regards,

Holiday Stop over

TripAdvisor rating 5.0/5

bartholomewc460 Families - TripAdvisor review

Stayed here as we were travelling down to the south, had the family suite with the connecting rooms which we try and get all the time as we have 2 kids. Rooms were clean, tidy and just right for sleep. Receptionist was nice and welcoming. We arrived on a Monday evening and found that the some of the restaurants were closed but found that the Brasserie Georges was open. Nice food but a bit pricey. Some reviews say that it was bit dodgy a night but we were fine, but if you are staying anywhere in a different country and don't know the area you will feel that anyway.Breakfast was the normal continental fayre which was fine with gluten free options available. Remember to press the button to talk to the receptionist to open the car park entrance and don't park outside the hotel because if you don't move it by the morning it will be towed away as nearly happened to one family who were staying.

first time in Lyon

TripAdvisor rating 3.0/5

bill403 Solo travel - TripAdvisor review

The hotel is located about a 12-minute walk from Lyon Perrache station and a longer distance from Lyon Part Dieu station that will require using a Tram or taxi. The night staff was extremely pleasant, welcoming and offered good suggestions for dinner and sightseeing. Note: many trains only go to Lyon Part Dieu station.

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