The Galata Hotel Istanbul - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 900 reviews

Best price
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The Galata Hotel Istanbul - MGallery Collection - Image 1
The Galata Hotel Istanbul - MGallery Collection - Image 2
The Galata Hotel Istanbul - MGallery Collection - Image 3
The Galata Hotel Istanbul - MGallery Collection - Image 4
Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu, 34421 ISTANBUL, Turkey

Description

Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, Kingsize

Photo out of - Superior Room, Kingsize

25 m² Room, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader during the stay, Nespresso machine, tea maker, complimentary water, mini bar, shower, non-smoking rooms available upon request.

  • Views:

    City View or Courtyard View or Historic side view

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • At least one closet rod no higher than 48” above floor
  • Built in visual fire alarm

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Courtyard View or Historic side view
  • Accessible room
See availabilities

28 m² Room, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader during the stay, Nespresso machine, tea maker, complimentary water, mini bar, shower.Twin Bed

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

24 m², minibar, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, Galata Tower view

  • Views:

    Historic side view

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

24 m², minibar, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, Golden Horn view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

30 m², minibar, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, non-smoking rooms upon availability

  • Views:

    City View or Courtyard View or Historic side view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • In-house movies
  • Music TV channels
  • TV room service ordering
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

30 m² Room, free wireless Internet, 128 cm Led TV with Bluetooth connection, Digital press reader during stay, Nespresso machine, tea maker, complementary water, mini bar, shower, non-smoking rooms available upon request.

  • Views:

    City View or Courtyard View or Historic side view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • In-house movies
  • Music TV channels
  • TV room service ordering
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Junior Suite with view Room, Kingsize

Photo out of - Junior Suite with view Room, Kingsize

40 m², minibar, free wireless Internet, 128 cm LED TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, non-smoking rooms upon availability.

  • Views:

    Historic side view or Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Free movies/video
  • In-house movies
  • Music TV channels
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite Duplex Room, Kingsize

Photo out of - Executive Suite Duplex Room, Kingsize

40 m²,minibar, free wireless Internet, 128 cm Led TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, non-smoking rooms upon availability

  • Most of the accommodation:

    Duplex

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Free movies/video
  • In-house movies
  • Music TV channels
  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Galata Suite Room, Kingsize

Photo out of - Executive Galata Suite Room, Kingsize

40 m²,minibar, free wireless Internet, 128 cm LED TV with bluetooth connection, Digital press reader, Nespresso machine, complimentary water, shower, non-smoking rooms upon availability.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 47 m² / 505 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • Data port in room
  • High speed internet

Tv Facilities

  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Suite Box

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Galata Hotel Istanbul - MGallery Collection

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

GPS:41.024193, 28.972571

Telephone
Fax +90 212 417 34 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 83 rooms
  • One room for people with reduced mobility
  • 4 connecting rooms
  • 83 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • Russian
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Disco/Nightclub

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Fitness

  • On site
  • Hammam
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge
Book

MGallery Roof Bar

Photo out of - MGallery Roof Bar

MGallery Roof Bar offers a unique gastronomic experience accompanied by the historical spirit of Karaköy, the stunning view of the Istanbul skyline, and unforgettable flavors.

Cooking style
Bar & Grill
Classifications & labels
2024
Capacity
100
Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu, 34421 Istanbul, Turkey
Telephone +90 212 317 34 00

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Reservation recommended
  • Rooftop
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

MGallery Roof Bar offers a unique gastronomic experience accompanied by the historical spirit of Karaköy, the stunning view of the Istanbul skyline, and unforgettable flavors.

At the hotel bar, the guests benefit from the unique view of the Golden Horn while having their hot drinks and enjoy tasty appetizers.

At The Galata Istanbul Hotel, the latest technology in fitness equipment is always ready to boost your energy, specially prepared for our valued guests.

Historical Çeşme Spa & Bath, was reopened by The Galata Istanbul Hotel MGallery in accordance with its original style and maintains the 300-year-old tradition of wellness of water therapy. The hotel guests can use for 30 minutes free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  900 reviews

Customer review rating 4.0/5

Kashif A. S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Marina P. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Patricia E. N. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Inkar T. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Richard S. D. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Kashif A. S. Couples - Confirmed reviews ALL

Well located but VERY EXPENSIVE PARKING Amazing Service Excellent Accomodation .. parking should be on house

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Marina P. Friends - Confirmed reviews ALL

The hotel was spotless, the food was excellent, and the location was perfect. The staff were exceptionally friendly and helpful throughout our stay. Special thanks to Mr. Ulas Omay, Front Office Supervisor, for his impeccable service, professionalism, and valuable advice from the moment we arrived until our departure. He truly made our experience even more memorable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Patricia E. N. Couples - Confirmed reviews ALL

We stayed here for 4 nights on B&B basis. Room comfortable, great shower .Great assortment of breakfast selection . Staff friendly & helpful .Well located with restaurants nearby . Approx 5 min walk to tram for easy access across the river. Would definitely recommend & stay again if in Istanbul.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Inkar T. Friends - Confirmed reviews ALL

Enjoyed our stay at MGallery very much. It was the last few days before our return back home and we thoroughly enjoyed them. We particularly liked the facilities of the hotel, very comfortable room, clean, nicely located, professional staff. Hamam was extraordinary. Certainly will be back!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Richard S. D. Couples - Confirmed reviews ALL

We booked this hotel, as an Accor Platinum member, because of its location and because of the experiences we've had in other M Gallery level hotels around the world. It's certainly well located and we really enjoyed being close to the great winding streets of the Galata district, and the easy access to the Ferries, tram and funicular. The hotel itself is quite lovely by way of both exterior and interior design (lobby etc), though our experience as guests was 2nd rate. Other than a plate of fruit in our room on arrival, there was zero recognition of the platinum status - not even complimentary breakfast included on the Monday - Friday days that we were there - apparently this is only provided on weekends and we would be required to pay 25 Euros each per day. Consequently, we ate elsewhere every day we were there. We asked for two of the special pillows on offer, and whilst two arrived, they were completely not what we'd asked for. We asked housekeeping to bring up 2 x wine glasses and 2 x champagne glasses....after 30mins we called back as nothing had happened, then received just the 2x wine glasses. We didn't have a single spoon in the room, even though there were coffee and tea facilities. When we went to the bar the day after to get two more Champagne glasses, as our room had been tidied, they only had one (in a bar?). The room itself - we were in 1505, was quite poorly equipped by way of amenity, with zero bench space in the very small bathroom for the placing of any daily used products etc - a simply but highly annoying miss. The shower didn't have a full screen so every time it was used the floor of the standing area got quite wet, another simple design miss. We loved the view from the room and the ability to open the windows and listen to the sounds of Istanbul, that was excellent. All in all, and I very rarely write a bad review, we were quite unimpressed that a 4-5 star experience was really a 3 at best, for the price paid.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Jose P. A. D. L. Families - Confirmed reviews ALL

If it's important to you, check the exact size of the beds since the pictures can be misleading. Except for that, a great hotel- 5 minutes away from the Galata bridge and the funicular. At walking distance from main boat lines. Great breakfast, nice and gentle people. If you are into it, the haman is included 30min per day but book in advance. The amenities are also nice (free bottled water, pastries, fruit...). Comfortable rooms with Accor top grade matresses and pilows. Nice shower. All in all, a fair price for the quality given in a city that is far from being cheap.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Basit N. Solo - Confirmed reviews ALL

I was a bit disappointed with the staff behaviour and level of customer service. As an Accor member, I’ve stayed at several Accor hotels around the world, and unfortunately, the hospitality at this hotel did not reflect the standard I have come to expect from Accor. I requested a slightly later checkout as I had arrived around 3am due to my flight schedule. Unfortunately, the staff were unable to accommodate the request, despite the hotel appearing to have more than half of its rooms vacant. I was told that the room I was staying in needed to be given to another guest, so a late checkout could not be provided. I understand that late checkout is subject to availability, but given the circumstances, I expected a little more flexibility and customer-focused service. Other than that, the hotel has a great location, close to the main attractions. Overall, the hotel has potential, but I feel the customer service and staff hospitality could be significantly improved.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Pauline K. Couples - Confirmed reviews ALL

We absolutely loved this hotel! Its prime location made our stay even more enjoyable. It's only a 5-minute walk to the iconic Galata Tower, which is perfect for sightseeing and exploring the area. The hotel is also very close to the Galata Bridge, we enjoyed walking across it and even used an underground tunnel to get to the other side, making it very convenient to explore both sides of the city. Additionally, we appreciated the complimentary two drinks at the bar, which was a lovely touch. Overall, a fantastic stay with great amenities and a superb location!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Anna P. B. Couples - Confirmed reviews ALL

Great breakfast , but the coffee is cold in the flask , a coffee machine gives the clients a choice

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Alya J. M. Y. M. Families - Confirmed reviews ALL

We were very satisfied with our stay. The rooms were clean, spacious, and comfortable. The staff were extremely friendly, welcoming, and always helpful. Their excellent service made our stay even more enjoyable. We would definitely recommend this hotel and would be happy to stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Mosejwadi T. Families - Confirmed reviews ALL

We had a fantastic stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Martha G. B. Families - Confirmed reviews ALL

We had a small mishap when we checked in and were told we were at the wrong hotel. Once the confusion was cleared, all was great at the hotel. Shahribanu Abdulaziz handles guest relations at the hotel and checked in with us numerous times to ensure our stay was going well. We would stay here again.

Dear Ms Martha G. B., Thank you for your wonderful words. We are truly honored by your praise and delighted to be considered We look forward to welcoming you back soon for another memorable stay. With warmest regards, Kerem Demircan General Manager

Customer review rating 5.0/5

Andrew O. Business - Confirmed reviews ALL

I've stayed at this hotel several times and its superb. Well located, super clean, great breakfast. Super friendly, helpful staff.

Dear Mr O., Thank you very much for your time to evaluate your recent stay and share your motivating comments. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again soon. With warmest regards, Kerem Demircan General Manager

Customer review rating 5.0/5

Vakhtang M. Families - Confirmed reviews ALL

An amazing hotel with outstanding service and staff! The impressions are delightful! Truly the best of the best! I would like to thank Shahribanu Abdulaziz in particular.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Rakesh R. N. Families - Confirmed reviews ALL

Great location...the rooms were well appointed and comfortable. Most of the staff was accommodating and helpful, especially the gentlemen who manned the front desk in the evening.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

First time staying at this hotel even tho it’s my 4th time in Istanbul. The hotel looks pretty and nice. However, the cleanliness can be improved. When I opened the wardrobe, I found a pair of worn bathroom slippers inside. The toilet seat is not cleaned properly and has a strand of hair. It’s not acceptable for a 5 star hotel. Also, didn’t know that because the hotel is situated in the European side, it does not offer complimentary breakfast for platinum members on weekdays. This is a disappointment.

Customer review rating 4.0/5

Emma M. D. Couples - Confirmed reviews ALL

Located centrally near the Galata Tower, a very clean & welcoming reception, friendly & helpful staff, our room was spotless & very quiet. I was taken back with the deposit holding of £100 euros when checking in, when in Turkey! Overall we really enjoyed our stay.

Dear Emma M. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Maria V. M. Couples - Confirmed reviews ALL

Great location with lovely staff. Rooms are very comfortable and breakfast was great with lots of choices. If you are touring all day it’s a comfortable hotel to go back too. Would recommend the vibe near the hotel, very close to the Galata tower. Lovely restaurants near by too.

Dear Maria V. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Amy J. M. Couples - Confirmed reviews ALL

The hotel itself is a nice property with nice rooms. We really liked the unique ceiling in our room and the shower was great. Bed was comfy, too. Service overall was fantastic. Our only issue was the actual location. Everything right in the vacinity of the hotel was closed and covered with graffiti. The hotel itself was nice and the rooftop bar/restaurant has amazing views!

Dear Amy J. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 480 reviews 9.5/10 Location
  • 566 reviews 8.3/10 Room
  • 656 reviews 8.3/10 Service
  • 9 reviews 8.1/10 WiFi
  • 224 reviews 7.2/10 Breakfast
  • 209 reviews 8.6/10 Vibe
  • 184 reviews 8/10 Cleanliness
  • 104 reviews 4.6/10 Value

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