Dear Mr Ronald, Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Deny Hendriyatmoko General Manager

Dear Mr Tegar K. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Deny Hendriyatmoko General Manager

Dear s., We very much appreciate your comments regarding your stay at the ibis budget Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team and refresh about the fashion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teddy Jakaria Asst. Front Office Manager

Dear Adi I., We very much appreciate your comments regarding your stay at the ibis budget Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Dear r. rosalin, Thank you for taking the time to tell us about your experience at the ibis budget Jakarta Cikini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ngurah Sedana General Manager

Dear Arka, We very much appreciate your comments regarding your stay at the ibis budget Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gd Ngurah Mertha S General Manager

Dear Bapak Yusdian, Warmest Greeting from ibis budget jakarta cikini. Sincere thank you for your time to sharing your experiences during your stayed with us. We do apologies that our linen has been spotted to your attention, we are on on going to process resupply our linen and it will be completely done by February 2020. Once again thank you for your kind attention and we are looking forward to welcoming you again in the nearest future. Kind regards Ngurah Sedana General Manager

Dear Bapak Haris, Warmest Greeting from Ibis Budget Jakarta Cikini.. We sincere thank you for your time to share your experiences during stay at Ibis Budget Jakarta Cikini, Glad to know that you have a pleasant memories during your visited. Your feedback regarding our breakfast taste has been well noted, some action has been taken and we ensure you we will improve our breakfast quality. Once again, thank you very much and we are looking forward to welcoming you again in the near future. Sincerely yours, Ngurah Sedana General Manager

Dear erynr2018, We thank you for choosing our hotel for your stay and thank you for providing us on your review. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have never received a comment of this nature before. It is regrettable that you felt this way. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. We regret that this was not your impression and offer our apologies. On behalf of the hotel team, once again we wish to thank you for your continuous support and We sincerely hope that this experience will not impair your confidence in the Ibis Budget network. Thank You Best regards, I Gede Pratama

Dear widyarianij, 4 star... we are so happy to read this, thank you for this recognition, we are so happy that we could be the best choice for you. And thank you for mentioned our hotel surrounding, this definitely will provide a better picture for our future guest. We do hope to see you soon. Best regards, I Gede Pratama General Manager

Dear erabaru406, First of all we thank you for choosing our hotel as your choice for your recent visit to Jakarta and thank you for provide us with your review. Im truly apologize for the services that you experience during our breakfast time. I could reassure that this is not the standard that we mainly maintain at our hotel. in this case there was a miss noted on our system and i'm really sorry that our staff could not handle it well. I had instructed to have extra training on this to the related department. I do hope this experience wont stop you for visit us again to witness the changes that we made and once again thank you for sharing on your concern. Best Regards, I Gede Pratama General Manager

Dear 283jayantk, We thank you for giving us the review on your recent stay at our hotel and in which your review is really important for our improvement. We take pride on our cleanliness as this is one of the priorities that we keep maintain at our hotel and certainly this is not the impression that you get on your recent stay and i do apologize for that. I could reassure that this is not the standard that supposed to and additional training will be given to the department concern regarding this matter as action on this. Our breakfast is simple indonesian breakfast and on the menu we always rotate fried rice and noodles and also vegetables, as additional we have rotate boiled corn or pumpkin or potatoes also fruits served else than the bread. we do apologize if these choice of offer still not meet on your expectation. Certainly we will review on our menu to accommodate as your preference mentioned. Once again thank you for the review given and we do hope that we could see you again in the near future to witness on the changes that we made. Best Regards, I Gede Pratama General Manager