Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.7/5 885 reviews

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Mercure Jakarta Cikini - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 11 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  885 reviews

Customer review rating 2.0/5

Nikhil D. Friends - Confirmed reviews ALL

Even after booking directly from ALL app, hotel doesn’t have any idea on what names bookings are. We were denied breakfast even though room booked was with breakfast. Room was not available at 5pm even though check in time was 2pm. To sort out all these issues, it took forever. I cant even imagine the issues if I book this hotel through third party apps.

Customer review rating 5.0/5

Rizky A. P. &. R. N. Business - Confirmed reviews ALL

Highlight Compliment for Executive Chef for Present Amazing &. Delicious Breakfast, Especially Bakmi Goreng on the Buffet. 10/10

Dear Mr/Mrs Rizky A. P. &. R. N., Thank you for taking the time to share your review with us. We truly appreciate your feedback, as it helps us to continuously improve our service and facilities. It was a pleasure having you stay at Mercure Jakarta Cikini. Your comments have been shared with the relevant team as part of our commitment to delivering a better experience for all our guests. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future. Warm regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Neden N. Business - Confirmed reviews ALL

Nyaman

Yth. Bapak/Ibu Neden N., Terima kasih banyak atas ulasan positif dan kepercayaan yang telah Anda berikan kepada kami. Kami sangat senang mengetahui bahwa pengalaman menginap Anda bersama kami berjalan dengan baik dan berkesan. Apresiasi Anda menjadi motivasi besar bagi seluruh tim untuk terus memberikan pelayanan terbaik dan menjaga kualitas fasilitas serta kenyamanan bagi setiap tamu yang menginap. Kami berharap suasana dan pelayanan yang kami berikan dapat selalu membuat Anda merasa nyaman setiap kali berkunjung. Kami menantikan kesempatan untuk kembali menyambut Anda di kunjungan berikutnya dan memberikan pengalaman menginap yang tidak kalah menyenangkan. Salam hangat, Veronica Guest Relation Officer

Customer review rating 5.0/5

Ribka M. *. Business - Confirmed reviews ALL

Stay at mercure cikini for 1 night. It was a pleasant stay. We got a room with railway view window which somehow make it unique. Its easy to find restaurant, street food carts or minimarket nearby. It's also easy to access the krl station

Dear Mr/Mrs Ribka M. Simatupang, Thank you very much for your kind and positive review. We are truly delighted to know that you had a pleasant experience during your stay with us. Your appreciation means a great deal to our entire team and serves as wonderful motivation for us to continue delivering our best service and maintaining the comfort and quality of our facilities. We hope that every visit feels just as enjoyable and memorable as this one. We look forward to welcoming you back in the near future and providing you with another great stay. Warm regards, Veronica Guest Relation Officer

Customer review rating 3.5/5

R. R. Families - Confirmed reviews ALL

Happy to staycation here, the food very good, room clean, and kids activity fun. Thank you to all staff you're very kind and nice.

Dear Ms. R. Thank you very much for taking the time to share your review and ratings with us. We are delighted to hear that you enjoyed your staycation, especially the good food, clean room, and fun kids’ activities. It’s also wonderful to know that your family trip was a pleasant one and that the booking process through the Mercure website was smooth and satisfying. We truly appreciate your kind words about our team. Your special mention of Ms. Vero and Mr. Erwin / Mr. Irfan will be shared with them and the entire team as motivation to continue delivering warm and attentive service. Thank you as well for your constructive ratings on check-in, accommodation, cleanliness, WiFi, and other services. Your feedback is very valuable to us and helps us identify areas where we can further improve. We are grateful for your recommendation of our hotel and the ALL Accor loyalty program. We look forward to welcoming you and your family back for an even better stay in the future. Warm regards, Veronica Guest Relation officer

Other web-users rate our hotel

  • 233 reviews 9.1/10 Location
  • 624 reviews 9.1/10 Room
  • 873 reviews 9.5/10 Service
  • 22 reviews 9.4/10 WiFi
  • 461 reviews 9.3/10 Food
  • 369 reviews 9/10 Cleanliness
  • 215 reviews 8.7/10 Breakfast
  • 179 reviews 9.3/10 Vibe

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