Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.7/5 774 reviews

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Mercure Jakarta Cikini - Image 1
Mercure Jakarta Cikini - Image 2
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 11 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  774 reviews

TripAdvisor Rating  4.8/5  1,900 reviews

exceptional

TripAdvisor rating 5.0/5

Handy Gunawan R TripAdvisor review

Dear Mr. Handy Gunawan R, Warm Greeting From Mercure Jakarta Cikini! Thank you very much for your kind review. We are delighted to know that you enjoyed our strategic location, the quality of our food, and the service provided by our team. Your special appreciation for Mr. Wahyu and Mr. Riski will surely be shared with them as motivation. We truly look forward to welcoming you back on your next visit to Mercure Jakarta Cikini. Sincerely, Yuni J Manicha General Manager

Exelent

TripAdvisor rating 5.0/5

Seaside20083250868 TripAdvisor review

Customer review rating 3.0/5

Malika G. Business - Confirmed reviews ALL

Dear Ms. G., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the cleanliness of your bathroom and refrigerator. This does not meet the high standards we aim to provide our guests. We truly regret that your request for cleaning was not attended to promptly and that the refrigerator remained unclean during your stay. Please be assured that we have shared your comments with our Housekeeping team to ensure immediate corrective action and prevent this from happening again. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back so we can provide a much better experience. Warm regards, Vinna Front Office Manager

Customer review rating 4.5/5

Dordaneh *. Couples - Confirmed reviews ALL

Dear Mr. Davari Dordaneh, Thank you for sharing such detailed feedback with us. We’re happy to hear you enjoyed the friendly atmosphere from our team, our great location, and clean rooms. We’re truly sorry for the issues you experienced with the lobby toilets and the missing paper towels, and we’ll make sure this is addressed with our team. Also appreciate your suggestions for breakfast adding more non-Asian options, better bread, some cheese, and more fruit is something we’ll certainly look into. Your comments help us improve, and we hope we’ll have the chance to welcome you back for an even better stay next time. Regards, Stephanie Mahardita Guest Experience Manager

Guest Experience Team was excellent. The others staff was not.

TripAdvisor rating 4.0/5

trianti ayu a TripAdvisor review

Dear Mrs. Trianti Ayu, Thank you for sharing your detailed feedback with us. We’re truly happy to hear your kind words about our Guest Experience Team, especially Ms. Fannie we’ll make sure she receives your appreciation for her excellent service and warm gestures. We sincerely apologize for the inconveniences you experienced during your stay, including the long wait at check-in, the lack of assistance when entering the hotel, and the issue with your reserved table. Your comments have been shared with our team to ensure these matters are addressed and improvements are made. We greatly value your loyalty as a member and hope to have the opportunity to provide you with a smoother and more enjoyable experience on your next visit. Sincerely, Yuni Manicha General Manager

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Other web-users rate our hotel

  • 182 reviews 8.8/10 Location
  • 443 reviews 8.4/10 Room
  • 596 reviews 9.3/10 Service
  • 22 reviews 9.4/10 WiFi
  • 310 reviews 9/10 Food
  • 243 reviews 8/10 Cleanliness
  • 159 reviews 8.6/10 Breakfast
  • 122 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.