Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 515 reviews

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Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  515 reviews

TripAdvisor Rating  5.0/5  1,793 reviews

Certificate of excellence 2023

To experience is to believe

TripAdvisor rating 5.0/5

Tony C TripAdvisor review

I enjoyed my first stay in a Mercure hotel. The receptionist, Pau, was very helpful to show me the ways of Indonesia. The bed was particularly comfortable. The full Asian breakfast was exceptional. This is the hotel I will return to when I am next in Jakarta.

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

This is my second time staying here. Last time, the service was a top notch, and the food are great. You guys even served candy flosh for guests. This is also become my reason to stay at this hotel again. But this time, i barely got a seat because it's too crowded. And some of the food items were empty. I thought they haven't refill the container, but after 3 times back to the display, they are still empty. Fyi, i went to breakfast 6.40am. I think the manager should pay attention to this. Other than the breakfast issue, the room are neat and clean.

Well located and grate facilities

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff and very helpful. Poor quality gym with no weights to use. Thats just me though.

Dear Mr John C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. We appreciate you sharing your concerns with us and sincerely hope that we could have served you better. All of your concerns about Gym will be shared to the Department concerned, therefore they will be motivated to improve the facility in order to make your next stay a more enjoyable experience. We do hope to serve you again at the hotel, hopefully soon. Thank you and best regards, Vinna Front Office Manager

Great Staff

Customer review rating 4.5/5

Doug P. Couples - Confirmed reviews ALL

The staff were excellent in every respect, helpful, courteous and willing to put in the effort to make our stay memorable.

Dear Mr. Doug P., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Mahardita Asst Guest Experience Manager

Perfect Business Stay

TripAdvisor rating 5.0/5

Jenil P TripAdvisor review

The hotel is everything you can ask for. Front Desk, Buffet, Rooms, Location, Cleanliness. Cannot complaint on anything at all! Exactly as expected and beyond! Special mention to staff like Hezkiel, Aldo and many more who make the stay personal and enjoyable.

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Other web-users rate our hotel

  • 152 reviews 8.6/10 Location
  • 422 reviews 8.6/10 Room
  • 577 reviews 9.3/10 Service
  • 14 reviews 9.6/10 WiFi
  • 391 reviews 8.9/10 Food
  • 232 reviews 8.4/10 Cleanliness
  • 172 reviews 8.7/10 Breakfast
  • 92 reviews 5.7/10 Comfort

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