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Mercure Jakarta Cikini 4 stars

Customer review rating 4.5/5 3,913 reviews

ALLSAFE approved hotel

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Mercure Jakarta Cikini
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+ 16 Services

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • De' Langit rooftop bar with bird eye view of Jakarta

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTA Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66
Menteng - Jakarta Pusat
10330 jakarta
indonesia

Tel: +62213926600

Fax: (+62)21/3926800

Check-in from 14h00

Check out up to 12h00

  • DAMRI :  STASIUN GAMBIR

  • By plane

    SOEKARNO HATTA At 34km / 21.13 miles - Shuttle paying

  • By train

    CIKINI STATION At 0.6km / 0.37 miles

  • By train

    GAMBIR At 4km / 2.49 miles

  • By train

    GAMBIR STATION At 3.9km / 2.42 miles

GPS :-6.194204, 106.839144

Our accommodation(s)

Room designed with modern and minimalist architecture highlighting local culture Features 197 rooms with provided bathroom shower. WIFI access is available for your business purpose

Our restaurants and bars

DE'KAFE RESTAURANT

Type of cuisine: International

The restaurant offers a wide variety of international and local culinary options.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

DE' LANGIT ROOFTOP BAR

Refresh yourself and indulge in our selection of light snacks, coffee and tea at the rooftop bar.

Non contractual photo

DE' SANTAI LOUNGE

The bar is located in the hotel lobby and serves a wide variety of cocktails and snacks throughout the day. The perfect place to unwind after a hectic day in Jakarta.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 309 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,913 reviews

tripadvisor

TripAdvisor Rating 4.5/5

591 reviews

Nice stay

Customer review rating 4.0/5

Nova Business - 04/07/2021 Confirmed reviews ALL

My 4th quarantine package in Mercure. Lovely and restful as expected

Dear Ibu N. NOVASYURAHATI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/gb/mobile/mobile-app.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

Good Health Protocols

Customer review rating 5.0/5

Panji Solo - 27/06/2021 Confirmed reviews ALL

Good health protocols with nice & helpful hotel team.

Dear Panji, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good

Customer review rating 5.0/5

Anonymous Families - 25/06/2021 Confirmed reviews ALL

Overall good, nice stay here, friendly from all staff, clean room

Dear Dez.Desi , We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

great services, well located, friendly staff

Customer review rating 5.0/5

Leila F. Families - 21/06/2021 Confirmed reviews ALL

i had a great time staying there with my family. the room is also perfect for me to have an online meeting, very comfortable and quiet. Furthermore, i love how this hotel applies healthy protocol. However, there's room for improvement. the food is just okay.

Dear LEILA F. We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Comfy room, good service & nice hospitality

Customer review rating 4.5/5

Muhammad I. K. Business - 20/06/2021 Confirmed reviews ALL

I stay one night at upgraded room in mecure cikini by redeemig my points. The staff is so friendly. Thanks to Nanda who greeted and wecomed me, Endo who assisted me check-in though he initially made mistake to charge me normal price, then revise it. Kezia who was in charge for breakfast looks like burnout, She didnt understand what I said but it’s okay and Erick who assisted me check-out is helpful. Food tasted good, aminities, welcome drink and afternoon tea are provided for gold member. I would stay here again next time.

Dear Muhammad Ilham K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Erick and Endo. I am sorry if there was few things, that makes your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Nice stay

Customer review rating 5.0/5

Anonymous Families - 17/06/2021 Confirmed reviews ALL

Very nice stay here, all staff friendly, nice room, location strategis, delicious for food

Dear Desi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Just, comforting.

Customer review rating 5.0/5

Friedrich Business - 14/06/2021 Confirmed reviews ALL

Great staff, clean hotel and room it self, nice food, cozy atmosphere..superb!

Dear Friedrich, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Great Stay

Customer review rating 5.0/5

Henri F. Families - 07/06/2021 Confirmed reviews ALL

Always feels at home

Dear HENRI F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Elite Member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good Stay

Customer review rating 4.5/5

Dina M. Families - 31/05/2021 Confirmed reviews ALL

Happy and Enjoy

Dear Dina M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good services

Customer review rating 5.0/5

Zaki Friends - 25/05/2021 Confirmed reviews ALL

Im incredibly amaze and satisfy with mercure hotel cikini.. the experience staying here is quite delightful.

Dear Zaki, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good stay

Customer review rating 5.0/5

Ray L. Solo - 24/05/2021 Confirmed reviews ALL

nice ,safe,clean,good network connection and the aircon is cold enough ,overall is good

Dear HANDRIAN A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Elite Member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Excellent Service

Customer review rating 5.0/5

David Families - 18/05/2021 Confirmed reviews ALL

Good Covid 19 Protocol applied, good food, room very clean, fast wifi, plenty power outlet (in good condition) and excellent bathroom amenities for 4 star hotel.

Dear David, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Helpful and clean!

Customer review rating 4.0/5

Dian N. Solo - 16/05/2021 Confirmed reviews ALL

Everything was perfect. I love how your team help finding my booking that was not yet confirmed by AGODA. He make sure to deliver all my request to the frontliner. One thing that was not make it perfect was the aircon. The room was too hot for 18⁰ AC on. But i was too tired to check or change room as I checked in almost midnite aswell. Maybe because outside temp was extremely hot lately, you should check room AC more often.

Dear DIAN N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Erick and Endo. I am sorry if there was few things, that makes your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Exceptional Hotel in the heart of Jakarta

TripAdvisor rating 5.0/5

Passport02453986152 Business - 07/12/2019 TripAdvisor review

Nice clean and spacy rooms, good and modern restaurant, cool roof top bar and pool, extremly friendly and helpful hotel staff, perfect location to explore Jakarta. This exceptional middlesized hotel can only be recommended.

Dear Passport02453986152, Thank you for taking some of your precious time to share your great experience while you were staying with Mercure Jakarta Cikini recently by giving us a perfect score. It is a pleasure to receive any kind of feedback from our valued guest. I will share your kind messages into our team members, so we may maintain and improve our service quality in the future. We look forward for your stay with us in very near future. We wish to welcoming you back and hope the next experience will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

a nice hotel with affordable price

TripAdvisor rating 5.0/5

Anonymous Business - 06/11/2019 TripAdvisor review

i always come back each time to jakarta to this hotel because they have an excellent service and quality. the afternoon tea, is my favorite ever. the room is clean and comfortable. the swimming pool is also nice. the location is close to the centre and well situated.

Dear null, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

family trip at mercure cikini

TripAdvisor rating 4.0/5

yantosgh19 Family - 05/09/2019 TripAdvisor review

location of hotel is good and strategic and enviroment good also, swimming pool at roof top make a good view from top of hotel but the pool some trouble because the water not so clean...i don't know why ? mey be next time better the food is ok

Dear Yantosgh19, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was a thing that makes your stay unpleasant relate to the water condition at swimming pool. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Best Accor in Asia I ever stayed in

TripAdvisor rating 5.0/5

Passport02453986152 Business - 28/06/2019 TripAdvisor review

For my recent business trip to Jakarta I chosed that Mercure because of its central location. A very good decision. I very seldom met such a warm welcome, friendly and helpful staff. The rooms are spacy and clean, the roof top bar incl the pool let every day finish nicely. This hotel with its staff I can only highly recommend, its difficult to top. Thanks a lot for an enjoyable stay which completed my trip. This Mercure will defenately see me again. Peter Reymer

Dear Passport02453986152, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Accor Elite Members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Accor is my number 1 choice always

TripAdvisor rating 5.0/5

Explorer43267733788 Family - 11/06/2019 TripAdvisor review

My big family in laws in Jakarta had a great time staying at Mercure Cikini right from the doorman to the housekeeping staffs are all friendly and awesome, I actually had a surprised fo my wed anniversary and my daughters birthday. The deco and complimentary cake was superb. I like to highlight this few names like Diki Darwinsyah, Tesya Missy, Erick and also Oca from restaurant and I cant remember the hk male supervisor. Had a great time and hopefully they like the small souvenir from Sg too

Dear Explorer43267733788, Thank you for taking some of your precious time to share your great experience while you were staying with Mercure Jakarta Cikini recently, by giving us a perfect score and positive feedback. It is a pleasure to receive anykind of feedback from our valued guest. I will share your kind messages into our team members, especially to Diki, Missy, Erick and Oca who made your stay became memorable and be the good role model for the other team members. We missed you already! We look forward for your stay with us in very near future. We wish to welcoming you back and hope the next experience will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Excellent Location terrible hygiene

TripAdvisor rating 3.0/5

Companion66368214242 Business - 13/05/2019 TripAdvisor review

Location is excellent. I saw the housekeeping clean the toilet bowl and wipe everything else with the same towel. This happened in middle of my stay and after this I did not want to touch anything in the room, especially cups. They also got rid of the gym and moved the gym facilities to another room to use the gym as a conference room with no signs or prior warning.

Dear Companion66368214242, Thank you for your time to share your experience post your stay or visit from Mercure Jakarta Cikini recently. We are pleased to always have a feedback from our valued guests in order to evaluate our weakness which need to be improved and strengthness to be maintained. However, we do apologize for any inconvenience matters caused during your stay or visit. We ensure you that it was not one of our standards. To have better deep crawl regarding the issue, kindly to give us your stay details into fom@mercure-jakarta-cikini.com. Since we have difficulty to find out your real name on our system. We will share your messages into Department concerns. In addition, any relocated or unavailable facilities is always well communicated with the guests. It is done by assign the standing signage on designated floors and also by guest notification letter which is set inside the guest room. We look forward for your kind response to know your concern and following up the issue accordingly. Thank you and have a great day ahead. Mercurely yours, Nandang Permana Front Office Manager

Great service from hotel in a great location

TripAdvisor rating 5.0/5

ferdyfu Couples - 01/11/2018 TripAdvisor review

even the room a little bit small, but give a comfort and relax ambience. Thank you for the hospitality given start from GRO (rendi), front office, restaurant (at roof top and ground floor) staff and all others. I really appreciate for your extra miles service especially for special menu at breakfast due to healthy problem. I will come back to stay again

Dear Ferdyfu, Thank you for taking your valuable time in giving us valuable reviews and feedback after your stay at Mercure Jakarta Cikini recently.. We are very happy to know that one of our valuable guests had a very pleasant experience while being with us. We will share your valuable comments and input to our teams, especially to Rendi and other team members. So that they will be more motivated, for the other team members and also able to improve themselves for a number of things that we really need to improve to be even better. Once again we thank you for the review. We are looking forward to your next visit in the near future. Hopefully your next visit will be as pleasant as the previous one. Best regards, Lisa P Sanjoyo General Manager

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