Mercure Jakarta Cikini 4 stars

Customer review rating 4.5/5 3,712 reviews

ALLSAFE approved hotel

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Mercure Jakarta Cikini
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+ 23 Services

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66
Menteng - Jakarta Pusat
10330 jakarta
indonesia

Tel: +62213926600

Fax: (+62)21/3926800

Check-in from 14h00

Check out up to 12h00

  • DAMRI :  STASIUN GAMBIR

  • By plane

    SOEKARNO HATTA At 34km / 21.13 miles - Shuttle paying

  • By train

    CIKINI STATION At 0.6km / 0.37 miles

  • By train

    GAMBIR At 4km / 2.49 miles

  • By train

    GAMBIR STATION At 3.9km / 2.42 miles

GPS :-6.194204, 106.839144

Our accommodation(s)

Superior Room with 1 Queen size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Single beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

DE'KAFE RESTAURANT

Type of cuisine: International

The restaurant offers a wide variety of international and local culinary options.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DE' LANGIT ROOFTOP BAR

Non contractual photo

Refresh yourself and indulge in our selection of light snacks, coffee and tea at the rooftop bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DE' SANTAI LOUNGE

Non contractual photo

The bar is located in the hotel lobby and serves a wide variety of cocktails and snacks throughout the day. The perfect place to unwind after a hectic day in Jakarta.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 309

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Jakarta Cikini

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,712 reviews

tripadvisor

TripAdvisor Rating 4.5/5

516 reviews

Great Hotel and excellent service

Customer review rating 5.0/5

Fabrizio L. Business - 28/02/2021 Confirmed reviews ALL

This is a wonderful hotel. It has the best staff ever. Right from the first time you step foot into the hotel you are welcomed so warmly. You are offered complimentary drinks throughout your stay. The rooms are very comfortable, clean and spacious. The breakfast is fantastic with lots of choice. Simply amazing and I thoroughly recommend

Dear Fabrizio L., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good Service from All Staff

Customer review rating 5.0/5

Flondy A. Solo - 28/02/2021 Confirmed reviews ALL

When I'm staying at Mercure Jakarta Cikini for almost one weeks. All the staff are responsive to any of my requests, they always do the best on treats to me. I also want to thank Misy, staff the front office, for her great assistance during my stay, she always respond promptly to my requests whenever I request for her help. Thank you Misy

Dear Flondy A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Best experience both business and holiday

Customer review rating 5.0/5

Rahmad95 Business - 28/02/2021 Confirmed reviews ALL

I was so glad choosing Mercure Cikini as a place of transit while having Business and holiday in weekend. The facilities so complete, good food and clean room. The staffs very nice and responsible.

Dear Rahmad95, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Most recommended Hotel in Jakarta Pusat

Customer review rating 5.0/5

Windi Families - 28/02/2021 Confirmed reviews ALL

Stayed with my family and it was became one of our memorable moments. They still provide swimming pool with health protocols which each guest must reserve the usage time to avoid any contactless with another guests. Since the kids corner is not available during the pandemic, they may provide the toys and dolls by delivery service. Staff attentiveness and friendliness are becoming their strengths. Choose your weekend staycations at Mercure Jakarta Cikini

Dear Windi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Excellent

Customer review rating 5.0/5

Desi Families - 27/02/2021 Confirmed reviews ALL

The New Protocol is also well in place (cashless payments, body temperature checks, use of masks). Room was clean and staffs were very friendly and helpful from security, reception, housekeeping and staff restoran. Thank you and keep up for the best service. Will be back soon.

Dear Desi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good stay, best hospitality!

Customer review rating 5.0/5

Maritza N. Business - 26/02/2021 Confirmed reviews ALL

Best hospitality, clean rooms and wide range of choice for breakfast! Definitely worth the come back!

Dear Maritza N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Best recommended 4 stars hotel in town

Customer review rating 5.0/5

Endang Business - 25/02/2021 Confirmed reviews ALL

Joined the workshop and stayed in Mercure Jakarta Cikini made me feel convenience and safe during this Pandemic. They have certified by CHSE which is one of Best standards from the government to protect all customers and employees. They have the international standard as well named Allsafe. The label shown us that they implement it and guaranteed their services accordingly. The unique one is they still maintain the guest engagement contactless to ensure their standards are in place. Very recommended Hotel in Central of Jakarta.

Dear Endang, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Cozy stay

Customer review rating 5.0/5

Disky Couples - 25/02/2021 Confirmed reviews ALL

Room is spacious and modern.

Dear Disky, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good service

Customer review rating 5.0/5

Panji Solo - 25/02/2021 Confirmed reviews ALL

Nice location, good service & good health procedures

Dear Panji, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Super Comfort stay

Customer review rating 5.0/5

Juju Friends - 25/02/2021 Confirmed reviews ALL

10/10

Dear Juju, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good stay but not as good as previous one

Customer review rating 3.5/5

Andreas B. S. Couples - 18/02/2021 Confirmed reviews ALL

I used my free night because my experience with Mercure cikini was great. The room was clean but there was a problem with Air Conditioner. It was noisy and could not work properly. I set it to 18 celcius but feels like 28 celcius. The staffs were nice, tho.

Dear Pak ANDREAS BONDAN S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. However, kindly accept our sincerest apology for the inconvenience caused during your stay. We have taken some necessary actions with the Department Heads concerns to solve and avoid the same occurence happen in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

One of the great Accor hotels

Customer review rating 5.0/5

Noza Business - 08/02/2021 Confirmed reviews ALL

Had a nice meeting with proper health protocol, also nice and clean room

Dear Noza, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Great spot for family staycation

Customer review rating 5.0/5

Ocha Families - 08/02/2021 Confirmed reviews ALL

Nice pool area, clean room, friendly staff and great health protocol

Dear Ocha, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Great health protocol!

Customer review rating 5.0/5

Boris Business - 05/02/2021 Confirmed reviews ALL

Feeling so comfortable yet safe and secure!

Dear Boris, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Well located

Customer review rating 3.5/5

Riz Business - 29/01/2021 Confirmed reviews ALL

The hotel is located in a perfect area close to restaurants and traditional food stalls. The room is clean enough, the staff is okay. The food is not recommended at all because during my stays, breakfast is served in a plastic lunch box. Fried rice is served cold, fruit juice is served at room temperature.

Dear RIZA E., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Service was very good and it is in a good location.

Customer review rating 4.0/5

Hara Solo - 23/01/2021 Confirmed reviews ALL

The staff was very accommodating, kind and polite. From the receptionist to the guys who brought food to my room - they were all very helpful. The only issue I had was the smell of my room - it smells like cigarette smoke. To be fair, when I brought this issue up to the reception somebody came up to my room to spray and also offered me to bring me a spray in case it still smells. I did not take the offer because I thought the smell would go away, but it did not.

Dear NOVY MIR P., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Great health protocol

Customer review rating 5.0/5

Saha N. Business - 06/01/2021 Confirmed reviews ALL

Stay in safe and comfort feels

Dear A. ADITTYA, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P Sanjoyo General Manager

Very well and excellent!

Customer review rating 5.0/5

Edy T. Families - 03/01/2021 Confirmed reviews ALL

I would never imagine. mercure cikini had best service especially for the foods!!

Dear Bapak EDY T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/gb/mobile/mobile-app.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Excellent hospitality

Customer review rating 4.5/5

Hafizh K. H. Families - 22/12/2020 Confirmed reviews ALL

During my stay and the my wedding ceremony, the hotel management has perfectly suit our expectation. Although in the middle of covid pandemic, the management already performed safety protocol while also making the guests comfortable.

Dear Hafizh kemal h., We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are highly appreciate if you could share your experience on the Tripadvisor website and recommend Mercure Jakarta Cikini to all travellers by giving us 5 stars and positive. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com.sg/UserReviewEdit-g294229-d73…-Mercure_Jakarta_Cikini-Jakarta_Java.html To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Good stay

Customer review rating 4.5/5

Ai Families - 21/12/2020 Confirmed reviews ALL

Welcoming staff, strategic location, good food, well executed wedding plan

Dear Amal Ilmiawan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was few things, that makes your experience did not meet your expectations. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. To easily book your future stay with us and access promotions, we recommend you use our mobile application: http://www.accorhotels.com/gb/mobile/index.shtml We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

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