Mercure Lyon Charbonnières Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,090 reviews

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Mercure Lyon Charbonnières Hotel - Image 1
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Mercure Lyon Charbonnières Hotel - Image 4
78 bis route de Paris, Route nationale 7, 69260 CHARBONNIERES LES BAINS, France

Description

Hotel extras

  • Close to the A6/A7/A89 highways

  • Wellness area with sauna and fitness center (free)

  • Garden with foosball, petanque court and shaded terraces

  • Free private parking / 2 electric vehicle chargers (non-reservable, paid)

  • Green Key certification

Our accommodation(s)

Hotel location

Mercure Lyon Charbonnières Hotel

78 bis route de Paris, Route nationale 7
69260 CHARBONNIERES LES BAINS
France

GPS:45.780829, 4.750488

Telephone
Fax +33 4 78 34 88 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Cap Ouest

Room with A/C and view of the Monts du Lyonnais, terraces, pétanque area and foosball. Restaurant closed on Saturdays, Sundays and Public Holidays. Exceptional closure from Dec. 24, 2021 to Dec. 02, 2022

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,090 reviews

TripAdvisor Rating  4.0/5  502 reviews

Good stay

Customer review rating 5.0/5

Roger P. Business - Confirmed reviews ALL

Nice rooms and good breakfast, kind welcome

Wonderful Staff

Customer review rating 5.0/5

Alex L. Business - Confirmed reviews ALL

I felt welcomed and well looked after

Fine for business stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Comfortable accommodations, friendly staff, clean room, breakfast charge is excessive. Maid left dirty pillowcase in the room (no big deal). Outside facade of hotel looks like it needs an update

Very comfortable

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Only stayed one night but it was a very comfortable stay.

Disappointing

TripAdvisor rating 5.0/5

Reach8197 TripAdvisor review

Disappointing, after a 500 mile drive there wasnt anywhere to eat, the hotel restaurant and 2 local ones were closed. We had to spend the next hour driving into the centre looking for one without any recommendations. The bath wouldnt hold water so had to use the shower, the cleaner had left the head pointing out so when i turned it on it squirted all over me and flooded me and the floor. Paper cups for tea making??? Not acceptable. The reception girl was very helpful and made several phone calls. The walk to the restaurant down a steep hill took 20 mins and the taxi back cost 35euro that I hope Mercure will reimburse. Thankfully Trip Advisor advised on a great restaurant ..The Cadichon which was excellent!

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Other web-users rate our hotel

  • 150 reviews 8.9/10 Location
  • 402 reviews 7.5/10 Room
  • 415 reviews 9/10 Service
  • 221 reviews 8.7/10 Breakfast
  • 124 reviews 8/10 Cleanliness
  • 9 reviews 3.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.