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Mercure Lyon Charbonnières Hotel 4 stars

Customer review rating 4.4/5 2,944 reviews

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Mercure Lyon Charbonnières Hotel
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+ 23 Services

Hotel extras

  • Close to the A6/A7/A89 highways

  • Wellness area with sauna and fitness center (free)

  • Hotel surrounded by greenery. Terrace, foosball table and pétanque court

  • Free private car park

  • WIFI and web corner

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
  • Golf course 18 holes (nearby)
  • Tennis (nearby)Paying
  • Other sports activities
Business services
  • 4 Meeting room(s)
  • Copy/print service availablePaying

Hotel location

Mercure Lyon Charbonnières Hotel

78 bis route de Paris
Route nationale 7
69260 charbonnieres les bains
france

Tel: +33478347279

Fax: (+33)4/78348894

Check-in from 12h00

Check out up to 12h00

  • CHARBONNIERES LES BAINS :  186 MOMET

  • By plane

    LYON SAINT-EXUPERY At 30km / 18.64 miles

  • By car

    PORTE DU VALVERT At 3km / 1.88 miles

  • By train

    LYON PART DIEU At 10km / 6.21 miles

  • By train

    LYON PERRACHE At 10km / 6.21 miles

GPS :45.780829, 4.750488

Our accommodation(s)

Take a moment to relax in our air-conditioned and perfectly soundproofed rooms. Most rooms face the park and have a beautiful view of the Monts du Lyonnais. The hotel also has several Privilege Rooms offering a wide range of services.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
  • Direct dial telephone

Privilege Room with 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Area: From 29 / 312 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
  • Direct dial telephone

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Views: Park view, City View *

Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Mini bar with free soft drinks
  • Direct dial telephone
Rooms

Our restaurants and bars

CAP OUEST

Type of cuisine: French

Air-conditioned room with a suspended terrace overlooking the Monts du Lyonnais mountain range. Contemporary architecture. A new menu every season. Restaurant closed on Saturdays, Sundays and public holidays. Closed from August 1 to 21, 2016 inclusive.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR CAP OUEST

Non contractual photo

Our bar is open every day. Discover a selection of alcoholic and non-alcoholic drinks. Enjoy a moment of relaxation on the terrace with its boules pitch, foosball table and views of the Monts du Lyonnais

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 90

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Lyon Charbonnières Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,944 reviews

tripadvisor

TripAdvisor Rating 4.0/5

455 reviews

Well located, nice rooms.

Customer review rating 4.0/5

Olivier Business - 19/03/2021 Confirmed reviews ALL

I spent a good time in the hotel, the rooms are nice, clean and quiet. Breakfeast is a buffet with a good choice and. There is not enough space between tables to ensure a COVID efficient barrier, 4 people tables are available with less than 1 m between peole. Room service is good, but not self made. BOCO food is good but a bit expensive for the quantity, and the is no possibility to have "fresh" food like salads, fruits, etc... Good for one or two days but not more.

Good stay

Customer review rating 5.0/5

Cris Business - 16/11/2020 Confirmed reviews ALL

Trendy and design room, huge tv, huge and comfy bed!!

Well located - good restaurant but too noisy

Customer review rating 3.0/5

I.v Business - 22/10/2020 Confirmed reviews ALL

Positive : well located, parking, very good restaurant Negative : Bathroom (I hate the shower system), too cold in the room (we cannot change the temperature in the room), really too noisy in the restaurant (nobody said anything to the group who was making noise) so I did not appreciate my diner as it should have been.

Customer review rating 4.5/5

Vinnie C. Business - 08/10/2020 Confirmed reviews ALL

Very clean, very friendly helpful staff.

CONFORTABLE

Customer review rating 4.0/5

Anonymous Solo - 19/08/2020 Confirmed reviews ALL

A L AISE

Tenperature

Customer review rating 3.5/5

Frequent V. Business - 14/02/2020 Confirmed reviews ALL

Continue to be unable to control room temperature - when will you allow paying guests to use the AC to adjust temperature to own comfort? Getting a cool room in the winter whilst keeping windows closed because of road noise is impossible

Close location for my activity, professional service

Customer review rating 4.0/5

Stathis Business - 14/02/2020 Confirmed reviews ALL

I am coming quite often, I like the overall setup, no surprises, nice and kind service

Customer review rating 4.0/5

Peter S. Business - 05/02/2020 Confirmed reviews ALL

Rooms are very good, would be better if TV has also german stations. The staff is friendly and helpful The reason why I have not give a 10, is that the restaurant is not open sunday night.

convenable

Customer review rating 4.0/5

R. Couples - 31/01/2020 Confirmed reviews ALL

correcte

Great stay

Customer review rating 4.5/5

Fredrik S. Business - 21/01/2020 Confirmed reviews ALL

Smooth and convenient, except noise in the early morning outside from some building works. Overall great visit with easy checking in and out!

wyjazd służbowy

Customer review rating 3.5/5

Marcin Business - 19/01/2020 Confirmed reviews ALL

good location, clean room, a poor choice for vegan/vegetarian during breakfast

Great hotel and very friendly personnel

Customer review rating 5.0/5

Anon Business - 15/01/2020 Confirmed reviews ALL

I stay here semi-frequently and always enjoy the experience. The rooms are nicely decorated and very clean, and the restaurant and breakfast are very good. All the hotel personnel are very helpful and friendly. I would highly recommend this hotel.

my stay

TripAdvisor rating 3.0/5

fregottaz Couples - 27/04/2019 TripAdvisor review

Excellent hotel and services. I regret though that nobody informed me of the destruction works of the buildings next to the hotel. Then it is impossible to have a quiet rest during the day. No information, no gentle warning and no discount... A shame for such a nice hotel...

Excellent restaurant

TripAdvisor rating 5.0/5

trev0r541 Couples - 18/09/2016 TripAdvisor review

We really enjoyed our stay at this hotel. The room was exactly as we would expect from a Mercure 4*. The evening Dinner in the restaurant was excellent and we will go back again. . The hotel is well located to the west of Lyon but was difficult to drive to the A6.

Poor facilities, bad service

TripAdvisor rating 1.0/5

js_van_den_brink Family - 02/08/2016 TripAdvisor review

After having made a non-modifiable booking we were informed about remodellong taking place. This was indeed urgently needed. The impact of the works was not really a problem, but upfront notification or compensation would have been appreciated. A more negative experience is that they wanted to charge us breakfast, which was included in our booking. I would avoid staying in this place.

Well Located, charming staff

TripAdvisor rating 4.0/5

Boris H Business - 24/07/2016 TripAdvisor review

My feedback will not be the most revelant as I arrived aroun 11PM and departured around 6:30AM. But today this hotel is wel located close to the highway and in the nice city of Cahrbonnières and it's casino. This Mercure was a bit old fashioned, without lift..now they are starting their renovation. For sure with the great staff they have, when it will be at modern adn Mercure standing again it will be a top place...they also told me to install a pool...no doubt in this region it is worth :)

Unfriendly!

TripAdvisor rating 2.0/5

CR-traveler91 Family - 03/08/2014 TripAdvisor review

When we arrived at the check in desk, we told that we booked and said our name, just like in every other hotel. The person on the desk did not even say welcome, just gave us the keys and that is it. Didn't tell us how to get to the room, what the time of breakfast was and we didn't got our vouchers for a drink that we paid for at the reservation. The room was big (superior room), but did have a table instead of a bench. The room did have a Nespresso and Special T machine what was nice. Diner was ok for a hotel on the road. Breakfast was ok, you could cook your own egg and the bread was fresh. If you can stand the unfriendliness and need a hotel when you drive by Lyon without going to the city it is ok.

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