Mercure Paris Montparnasse Raspail Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,082 reviews

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Mercure Paris Montparnasse Raspail Hotel - Image 1
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Mercure Paris Montparnasse Raspail Hotel - Image 3
Mercure Paris Montparnasse Raspail Hotel - Image 4
207 boulevard Raspail, 75014 PARIS, France

Description

Hotel extras

  • A 10-minute walk from Montparnasse train station

  • In partnership with Wojo, our hotel has a certified "Wojo Spot" workspace.

  • Cozy bar with patio

  • Quiet hotel, where old-world charm meets contemporary decor

  • Bar, 24/7 room service

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Montparnasse Raspail Hotel

207 boulevard Raspail
75014 PARIS
France

GPS:48.841369, 2.329842

Telephone
Fax +33 1 43 27 39 69

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

After a long day of working or walking through the heart of Paris, the bar at the Mercure Paris Montparnasse Raspail hotel invites you to enjoy a moment of relaxation every day from 6:30am to 1am.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,082 reviews

Customer review rating 5.0/5

Gregory J. M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you very much for taking the time to share your wonderful feedback following your stay at Mercure Paris Montparnasse Raspail. We are delighted to hear that you enjoyed our convenient location, the cleanliness of the hotel and our breakfast selection. Most importantly, it is fantastic to know that our team contributed to making your stay so enjoyable, especially our colleague who assisted you at check-in and was able to welcome you earlier than expected. Your kind words are a great encouragement to the entire team, and we truly appreciate your excellent ratings and your recommendation of our hotel. It was a pleasure to welcome you, and we hope to have the opportunity to welcome you back to Paris and the Mercure Paris Montparnasse Raspail in the future. Warm regards, Alex

Customer review rating 4.5/5

Kate L. Families - Confirmed reviews ALL

Dear Ms L., Thank you very much for taking the time to share such a lovely review following your stay with us. We are delighted to hear that you enjoyed our location and appreciated being close to the Luxembourg Gardens, local cafés, bakeries and the metro. It is also wonderful to know that our reception team made you feel welcome and that our luggage storage service made your arrival and departure more convenient. We are pleased that you found your room comfortable and enjoyed the NUXE Honey amenities. We also appreciate your recommendation of our courtyard-facing rooms, which are indeed a great choice for a quieter stay. Thank you as well for mentioning the confusion regarding the drinks in the minibar. We understand that the pricing may not have been clear enough and will take this opportunity to ensure that the information provided to our guests is as clear as possible. We are also pleased that our team was able to correct the initial price difference according to your ALL booking. Your loyalty as an ALL Accor member is greatly appreciated. Your rating and your recommendation mean a great deal to us. We hope to have the pleasure of welcoming you and your family back to the Mercure Paris Montparnasse Raspail on your next visit to Paris. Warm regards, Alex

Customer review rating 1.0/5

Andrew M. Families - Confirmed reviews ALL

Dear Mr. M., We are truly sorry to read your comments regarding your stay with us from July 30th to August 6th. Upon your arrival, we took note of your concern regarding the air conditioning, which you felt was not sufficiently cool. For this reason, our technician attended your room to carry out the necessary checks and confirmed that the system was functioning properly and that the temperature could be lowered to 18°C. This is indeed the lowest temperature we can offer in order to comply with our environmental commitments. Regarding your reservations, we can confirm that they were made separately: the first was prepaid for a Privilege Room, while the second was for a Privilege Family Room, which was to be paid for at the hotel. On the day your second reservation began, we encountered a significant air-conditioning issue in the last Privilege Family Room available, which made the room unusable. We therefore sincerely apologized and explained the situation to you. As a gesture of goodwill, we applied a discount to the room rate, allowing you to avoid paying the additional supplement normally charged for Privilege Family Rooms. The rate was therefore duly adjusted, and the payment you made at reception corresponded to the revised rate for the Privilege Room, which you had agreed to continue occupying. Furthermore, after reviewing your invoices, we can confirm that no bar or food and beverage charges were billed to or charged to your room. The drinks offered as part of your ALL – Accor Live Limitless benefits were correctly posted as complimentary. We would also like to offer our sincerest apologies regarding the hairs found in your bed and the delay in our team’s intervention to replenish the minibars in the rooms. Please rest assured that we have taken the necessary measures with the teams and departments concerned to ensure that such situations do not happen again. This does not reflect the level of service we strive to provide to our guests. This is precisely why our receptionist immediately offered to have your bed completely remade upon being informed of the issue. Following your feedback, we conducted the necessary checks to understand the reasons behind these shortcomings and have implemented appropriate internal measures to prevent such incidents from occurring again. We sincerely hope that these shortcomings will not affect the trust you place in the Accor Group and its properties. Once again, please accept our sincere apologies, and we hope to have the opportunity to welcome you back in the future and provide you with the experience you deserve Kind regards Stéphanie

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Ms. Montemayor Rodriguez, Thank you so much for your wonderful review and for awarding us a perfect score. As the Manager of Mercure Paris Montparnasse Raspail, I am delighted to hear that you and your family had such a memorable stay with us. It is a real pleasure to know that you enjoyed our neighborhood and its authentic, peaceful Parisian atmosphere, as well as the comfort of our beds, the quality of our food, and our welcoming service. We are also very happy that you appreciated the complimentary pastries and coffee, along with the décor of our hotel. Your kind words about our entire team are particularly appreciated. Knowing that you had a positive experience with every member of our staff is the best recognition we could receive, and I will be delighted to share your feedback with the team. Thank you once again for recommending our hotel. We would be absolutely delighted to welcome you and your family back to Paris for another wonderful stay. Warm regards, Alex

Customer review rating 4.5/5

John Z. Families - Confirmed reviews ALL

Dear Mr. Z., Thank you for taking the time to share your feedback following your stay at Mercure Paris Montparnasse Raspail. We are delighted to know that you enjoyed our convenient location and that our team made such a positive impression on you. Your kind words about our staff will be shared with the entire team, who will be pleased to know their efforts were appreciated. We also appreciate your constructive comments. We understand that room size can feel limited, although this is quite common in Parisian hotels. More importantly, we sincerely apologize that you did not feel adequately recognized as an ALL Silver member during your stay. Recognizing and valuing our loyal members is very important to us, and we regret that we did not meet your expectations in this regard. We have also taken note of your feedback regarding the welcome drink selection. We understand your disappointment with the limited wine options and will share your comments with our Food & Beverage team as we continuously look for ways to improve our guests' experience. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back on your next visit to Paris and to provide you with an even better experience. Kind regards, Alex

Other web-users rate our hotel

  • 394 reviews 9.7/10 Location
  • 539 reviews 6.2/10 Room
  • 570 reviews 8.7/10 Service
  • 7 reviews 6.2/10 WiFi
  • 226 reviews 8.1/10 Breakfast
  • 215 reviews 7.5/10 Cleanliness
  • 89 reviews 8.9/10 Vibe
  • 79 reviews 7.5/10 Amenities

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