Mercure Paris Montparnasse Raspail Hotel 4 stars

What a lovely hospitality from all staff at Mercure Montparnasse Raspail in Paris :) They tried their best to make our stay at the hotel pleasant and sweet :) To welcome us, they had prepared macarons and put rose petals on our bed. That is so sweet, thanks so much. The staff are truly helpful with great hospitality. The privilege room is cute with refilled minibar. The location is superbe. We love everything at Mercure Montparnasse Raspail, merci infiniment

The very well located hotel was lovely and cosy. The staff were very friendly and helpful too.

Excellent. Polite staff. Good standard of service & check in.

Great location and staff

Check in was smooth. Breakfast was sufficient and good. The rooms were ok : with walls a bit bend over. And the plastic glasses and coffee cups: not in 2019 where and when we try to limite the use of plastic. Check out very smooth. The staff very friendly and helpful.

I stay often Accor hotels and don’t really have any problems ,. Will be back at mercure Raspail at Xmas. Only small point in room , sink plug device disconnected , bath drain may be slightly blocked.

Our room was fine, although the shower in our daughter's room was WAY too small. Luckily she's small. A big person wouldn't be able to turn around. We stay here often, and I'd like to mention that the last 2 times they have forgotten to offer the "welcome drinks", and unfortunately I too forget until the following day when it's too late.

Staff were helpful in accommodating some last minute changes that were required and booking an extra night at the hotel. Many thanks.

My room was too small for comfort and the shower was impossible to use without leaving the screen open. The bed making also left a lot to be desired, with crumpled sheets and ill fitting mattress protectors. There was a lack of toiletries provided, being just a bar of soap. On the plus side, hotel is very well situated and was very quiet. Reception staff were friendly and helpful.

Upon arriving the room was very cold. I asked the front desk if the heating was turned on in the hotel and was told that the heat was on and I simply had to adjust the radiator by the window. The radiator never warmed up and the room stayed cold all night long. This summer we had the same problem only in reverse with A/C in this same hotel. I decided not to bother the staff because in my experience with Accor during this stay and my previous stay nothing ever gets done. I paid for a good night sleep and Mercure did not deliver. We are seriously considering never to stay with Accor again.

Small room with a MICRO minibar. The people in reception desk are useless.

The hotel was well located, but we had one issue which we felt wouldn't correspond to a 4* hotel. We asked our bed sheets to be changed in the evening and we were just provided with them, but had to change them ourselves because "the person in charge of doing so was not available".

The hotel is excellent, with good beds, modern shower rooms and pleasant staff. It was very quiet and we slept well, even in central Paris, and the location is great. The only criticism would be that the rooms are small; probably not unusual for Paris but just a little more space would be better. Also, the safe in our room did not work - not a problem for us but might be an issue for some.

Excellent

The room was silent, bed and pillows were comforting. The room was too warm (at a time of outdoor chill). Housekeeping entered on two seperate days even though the “do not disturb” sign was hung. The shower hole cover was jammed resulting in the flooding of the entire bathroom. The breakfast area is somewhat crammed, which is acceptable at Paris standards.