Dear ANDA A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Montparnasse Raspail. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud M. Director

Dear CHRISTOPHER C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M. Main manager Assistant

Dear Stephen S., Thank you very much for your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. We are sorry that your stay did not meet your expectations. Regarding the air conditioning we would like to apologize for the answer you received. Indeed during this period between two seasons we unfortunately do not yet have air conditioning in the hotel but we can propose other solutions if you are hot in your room such as a fan or a change of room if our availability allows it. In any case, your satisfaction remains our priority, our team is at your disposal for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, reception.

Dear BRIAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurore, Reception

Dear ZOLTAN BOGNAR, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to see that, during your stay, you had the opportunity to visit Paris and all this great places. We hope to have the pleasure to welcome yo again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurore, Receptionnist

Dear Jefframirez77, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Montparnasse Raspail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. for the room's size, is because our hotel, located in Central Paris is in a charmy and authentic building. It has kept the perks of nice and cosy spaces. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Dear customer, Thank you very much for your comments. It is always a pleasure to receive positive feedback. I will share your comments with our friendly staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The staff do his best to solve the problem quickly, when there is. Indeed, we have the chance to have many restaurants and bars near the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Do not hesitate to book directly with us. We will be happy to upgrade you ! We hope to see you again very soon at Mercure Montparnasse Raspail ! :) Regards, Anastassia RECEPTION

Dear Tour27634077434, Thank you so much for your nice review regarding our hotel. We are glad to hear you found the hotel as convenient as it was 35-40 years ago and that you enjoyed our location, environment and the design of the hotel in general. A special thank you as well for your comment about the friendliness of our welcomers. Your satisfaction is our best reward and this kind of review is the cherry on the cake :) We hope to see you again, hopefully sooner than 30 years from now ! Regards, Sophie Front Office Manager

Dear thiery l, Thank you for taking the time to review your stay with us. Comments are very precious as it helps improve our services. We are glad to hear that you could find the hotel first of all ;) Our hotel is located in an Haussmanian typically-parisian building, that can indeed be confused with a private accomodation building. It is one of its many perks, it is charmy and cosy. We have well noted your remark about breakfast. 9AM can be the time when a lot of people wants to have breakfast. Our F&B team is always available and are thriving to provide the best service to each of our clients. Again, thank you so much for your review, Looking forward to host you again in the future, Regards, Sophie Front Office Manager