Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 853 reviews

Mercure Bucharest City Center - Image 1
Mercure Bucharest City Center - Image 2
Mercure Bucharest City Center - Image 3
Mercure Bucharest City Center - Image 4
15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727, 10302 BUCHAREST, Romania

Description

Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Telephone
Fax +40 372 426 001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  853 reviews

TripAdvisor Rating  4.5/5  867 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Silvia T. Couples - Confirmed reviews ALL

Only 2 small criticisms

TripAdvisor rating 4.0/5

giuseppe_ursino Business - TripAdvisor review

Dear Valued Guest, Thank you for taking the time to share your feedback and for choosing Mercure Bucharest City Center! We truly appreciate your constructive remarks regarding the bathroom lightning and the light switch placement. Please rest assured that the lighting issue has been addressed, and we have taken steps to ensure a more comfortable experience for our future guests. Your feedback is extremely valuable to us, as it helps us continuously improve our services and enhance the overall guest experience. We hope to have the opportunity to welcome you back in the near future! Sincerely, Alexandra Ioniță Guest Experience Executive

Great Stay at an Amazing Hotel

TripAdvisor rating 5.0/5

Aharon B Families - TripAdvisor review

Dear Valued Guest, On behalf of our entire staff, I would like to sincerely thank you for your wonderful review and for choosing Mercure Bucharest City Center! We are truly delighted to read your kind words about our hotel's location, cleanliness, breakfast and especially our team. It brings us great joy to know that you had a memorable experience! Your appreciation means a lot to us and is a great source of motivation four our staff. We look forward to accommodating you again in the near future! Warm regards, Alexandra Ioniță Guest Experience Executive

Should train your staff in customer service

TripAdvisor rating 3.0/5

luizfernandop402 Business - TripAdvisor review

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn about the situation you encountered, particularly regarding the service and communication concerns you mentioned. Please accept our sincere apologies. Your comments have been taken very seriously and have already been shared with the relevant department. We are committed to improving the quality of our services, and your feedback is greatly appreciated in this process. We hope to have the pleasure of welcoming you back in the future for an improved stay. Sincerely, Alexandra Ioniță Guest Experience Executive

Good hotel in a central location

Customer review rating 4.0/5

Op Families - Confirmed reviews ALL

Dear Guest, Thank you very much for taking your time to share your experience and for choosing Mercure Bucharest City Center! We appreciate your positive rating and are pleased to know that your experience was a pleasant one. We also appreciate your understanding regarding the unexpected issue with your room, and we are glad that our team took care of it promptly and efficiently. Your feedback is highly valued, as it provides us with important insights that help us maintain and further improve our standards. We would be delighted to welcome you again in the near future and provide you with an even better experience. Sincerely, Alexandra Ionita Guest Experience Executive

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Other web-users rate our hotel

  • 375 reviews 9.6/10 Location
  • 367 reviews 7.9/10 Room
  • 449 reviews 9.3/10 Service
  • 9 reviews 8.2/10 WiFi
  • 240 reviews 8.7/10 Breakfast
  • 192 reviews 9/10 Cleanliness
  • 94 reviews 9.1/10 Vibe
  • 87 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.