Hello Adan! Thank you very much for your great review! 😊 We’re delighted to know that you enjoyed our hotel and its atmosphere. We hope to welcome you back to Barcelona and to the BogaTeam very soon! Mª Carmen Ortigosa General Manager

Hello Nicholas, Thank you very much for your great review! We’re delighted that you found your room comfortable, enjoyed our breakfast and appreciated our convenient location close to the metro. Regarding the safe, although there isn’t one inside the room, we do have safes available at reception for our guests. We’re sorry if we didn’t make this clear during your stay. Thank you for choosing us, and we hope to welcome you back on your next city break in Barcelona! Kind regards, Mª Carmen Ortigosa General Manager

Hello Robert, Thank you so much for your fantastic score! 😊 We’re really happy to hear that you enjoyed the atmosphere and found our hotel such a cool place to stay. That’s exactly the vibe our BogaTeam loves to create! Thanks for staying with us, and we hope to see you back in Barcelona very soon! Kind regards, Mª Carmen Ortigosa General Manager

Hello Ricky, Thank you so much for your perfect score! 😊 We’re delighted that you had such a great stay and enjoyed the cleanliness of the hotel as well as our location, just steps from the metro and a short walk from the beach. It was a pleasure having you with us, and we hope to welcome you back very soon for another perfect stay in Barcelona! Kind regards, Mª Carmen Ortigosa General Manager

Hello Victoria, Wow, thank you so much for this wonderful review and for giving us a perfect score! 😊 We’re delighted that you and your family had such a great stay with us. It’s especially lovely to hear that your little ones enjoyed the play area, popcorn and sweets, and that our team made them feel so welcome. Those little touches are exactly what we hope make a family stay extra special! We’re also glad you enjoyed our rooftop pool and cocktails, the beach parasols, filtered water and our location between the beach and the park. Thank you as well for your comment about the beds. Next time, please do contact us in advance and we’ll always do our best to find the most suitable option for your family. It was a pleasure having you with us, Victoria. We hope to welcome the whole family back very soon! ❤️ Kind regards, Mª Carmen Ortigosa General Manager

Hello Andreea e., Thanks for your feedback; we really appreciate you letting us know. We are glad you found Francesca and our team at the restaurant and pool bar to be welcoming and friendly. It means a lot to us that you felt taken care of by our team during your visit. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We apologize for the hassle you experienced during check-in, as well as the discomfort you felt about our procedures. As stated throughout the booking procedure, we verify payment cards and documents for everyone’s security, and we always aim to make the process as clear and smooth as possible. Our reception team is available around the clock to answer any questions or help with any concerns on the spot, and we wish we could have fixed anything that bothered you immediately. We also regret the inconvenience caused by the room assignment and the issues you described with privacy and comfort. Maintaining a comfortable and secure environment is a priority for us, so it’s not the impression we want to leave. Nonetheless, we’re so happy you enjoyed the rooftop pool. The views from the top floor are something we love to share, and it’s always nice to hear when our guests appreciate that special spot. We would love to welcome you back for a better stay. Take Care, Mª Carmen ORTIGOSA, General Manager

Hello M., Thank you very much for your great review! 😊 We’re delighted that you enjoyed our location and, above all, that you had such a positive experience with our team. We’ll be very happy to share your kind words with the whole BogaTeam! Thank you for choosing us, and we hope to welcome you back very soon! Kind regards, Mª Carmen Ortigosa General Manager

Hi Glenn-Michael, Thank you so much for sharing your experience with us! We’re really happy to know that the bed was comfortable, the room matched your expectations and you enjoyed our breakfast. It’s also great to hear that you liked the cafés and bars around the hotel. We hope to welcome you back again on your next visit to Barcelona! Warm regards, Mª Carmen Ortigosa General Manager

Hi Ramona, Thank you so much for your lovely review! We’re really happy to know that you enjoyed our location, the atmosphere in the lobby, the music in the evening, the warm welcome from our team and, of course, the rooftop terrace and pool 😊 It’s great to hear that you had such a nice experience with us, and we hope to see you again on your next visit to Barcelona! Warm regards, Mª Carmen Ortigosa General Manager

Hi Christian, Thank you for sharing your experience with us! We’re glad to know that overall you had a nice stay and that you found our team helpful. We’re sorry that the drinks at the bar did not fully meet your expectations. Regarding the €200, this is a pre-authorization and not a charge. It is sometimes requested as a guarantee and is automatically released by the bank afterwards. We completely understand that it may have been confusing, especially if it was not applied to your parents’ room. Thank you again for your comments, and we hope to welcome you back on a future visit to Barcelona! Warm regards, Mª Carmen Ortigosa General Manager

Hi Rafal, Thank you for sharing your feedback with us! We’re glad to know that you liked the hotel. We’re very sorry about the shower by the swimming pool. It is currently out of service due to maintenance, and we sincerely apologize for not having communicated this properly during your stay. We understand how disappointing this can be, especially when using the pool, and we really appreciate your understanding. We hope to welcome you back again and make your next stay even better! Warm regards, Mª Carmen Ortigosa General Manager

Hallo Karin, vielen herzlichen Dank für deine tolle Bewertung! Es freut uns besonders, dass du unser Team so positiv hervorhebst. Dein „Super“ ist ein wunderbares Kompliment, das wir sehr gerne mit dem gesamten BogaTeam teilen werden! 😊 Vielen Dank, dass du dich für das ibis Styles Barcelona City Bogatell entschieden hast. Wir hoffen, dich schon bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße Mª Carmen Ortigosa General Manager

Hi Kathleen, Thank you so much for your lovely review! We’re really happy to know that our team made such a positive impression from check-in to the bar, restaurant and poolside. It’s also great to hear that you enjoyed the pizzas, tapas and drinks during your stay. Your kind words mean a lot to all of us, and we hope to welcome you back again very soon! Warm regards, Mª Carmen Ortigosa General Manager

Hello Ali, Thank you so much for your fantastic review and perfect score! We are delighted to know that you had such a great experience with us. Your “Super!!!” and “Top!” are wonderful compliments for our entire BogaTeam! 😊 Thank you for choosing ibis Styles Barcelona City Bogatell. We hope to welcome you back very soon! Kind regards, Mª Carmen Ortigosa General Manager

Hi Ulrik, Thank you so much for your fantastic review! We’re really happy to know that you found everything you needed for a comfortable stay and that you enjoyed the room, bar, food and, especially, the friendly service from our team. It makes us even happier to hear that you’d like to come back. We’ll be delighted to welcome you again on your next visit to Barcelona! Warm regards, Mª Carmen Ortigosa General Manager

Hello Olaf, Thank you very much for taking the time to share such detailed feedback with us. We are pleased to know that you enjoyed our location, with easy access to both the beach and the city centre, and that you were satisfied overall with the rooms, breakfast and service We are, however, sorry to hear about your experience at the rooftop pool bar. The situations you describe regarding the service, mobile phone use, unattended glasses, towel availability and sun loungers being occupied for long periods by unused towels do not reflect the level of attention we expect from our team. We will address your comments with the department concerned to ensure greater attention and presence in the pool area. Thank you for bringing these points to our attention. Feedback like yours helps us identify where we need to improve, and we hope to have the opportunity to welcome you back for an even better experience. Kind regards, Mª Carmen Ortigosa General Manager

Dear Poppy, Thank you very much for your wonderful review and for giving us a perfect score! We are delighted to hear that you enjoyed our great location, the friendly atmosphere of the hotel, and especially the service provided by our team. It was a pleasure having you with us, and we hope to welcome you back to Barcelona very soon. Kind regards, Mª Carmen Ortigosa General Manager

Hi Romano, Thank you so much for your fantastic review! We’re really happy to know that you had a comfortable and peaceful stay, enjoyed the pool and appreciated our location close to the metro. We hope to welcome you back again very soon in Barcelona! Warm regards, Mª Carmen Ortigosa

Hi Simon, Thank you so much for your wonderful review! We’re really happy to know that you enjoyed our breakfast, the evening menu, the cleanliness and comfort of the rooms, and especially the friendliness and helpfulness of our team. It’s great to hear that you had such a positive stay with no negative points. We hope to welcome you back again very soon in Barcelona! Warm regards, Mª Carmen Ortigosa General Manager