Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.3/5 3,335 reviews

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Description

Hotel extras

  • Pool and Rooftop Bar with incredible panoramic views

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Your pets, our friends

  • 5-min. walk to Glòries metro station, good connections

Our accommodation(s)

Book this hotel
Room 1

Enjoy family vacations. 258 ft2 rooms, WIFI, parquet floors, queen bed and sofa bed (3.5 x 6.2 ft.), minibar, free coffee/tea/water & 55" Smart TV for the family to fully enjoy their stay in Barcelona.

  • Views:

    City View

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
  • Views: City View

On the upper floors, Barcelona will be at your feet. 258 ft² of comfort with a queen bed, parquet flooring, 55" Smart TV, empty minibar, plus coffee, tea and water. Relax and enjoy a unique experience.

  • Views:

    City View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Want to see all of Barcelona? This is the room for you. It has double-glazed windows, hardwood floors, 55" Smart TV, WiFi, Nespresso machine, free water and minibar, VIP amenities, bathrobe and slippers.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy the city with your loved ones. 258 ft² for family, queen bed, sofa bed (3.5 x 6.2 ft.), 55" Smart TV, WIFI, minibar, kettle, plus coffee, tea and water. Space, comfort and unforgettable views.

  • Views:

    City View

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Perfect thanks to its 474 sq. ft. size and unique ambiance, the space features a lounge, bedroom and a large bathroom, two 55" TVs, WiFi, Nespresso, minibar, free water, VIP amenities, bathrobe and slippers.

  • Views:

    Panorama view

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 264 rooms
  • 5 rooms for people with reduced mobility
  • 253 family rooms
  • 22 connecting rooms
  • 264 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Pool floor 19

  • Outside
  • On site

Hammam cabin with booking Additional charge

  • On site

Fitness center

  • On site
  • Massage Additional charge

Massage room with booking Additional charge

  • On site

Sports and leisure

Gym

  • On site

Bike rack facilities

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 85 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 30.00 € 30 EUR Per day

  • Parking for a week

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

RESTAURANTE NOVOTEL

We are committed to market cuisine with locally sourced products. Fresh and seasonal ingredients for an authentic culinary experience, where tradition and innovation meet for that flavorful experience.

Cooking style
Mediterranean
Chef name
Micki Victori
Capacity
120
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Mastercard Parcelamento 3x
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

We are committed to market cuisine with locally sourced products. Fresh and seasonal ingredients for an authentic culinary experience, where tradition and innovation meet for that flavorful experience.

LOBBY BAR

Welcome to our lobby in the heart of the hotel. Our coffee shop has a cozy atmosphere and is the perfect place to start your day. Every cup tells a story and every bite is an experience.

Bar Type
LOBBY BAR
Capacity
30
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks

Welcome to our lobby in the heart of the hotel. Our coffee shop has a cozy atmosphere and is the perfect place to start your day. Every cup tells a story and every bite is an experience.

Enjoy our irresistible breakfast buffet. Carefully selected fresh and tasty food awaits you in a welcoming setting to start the day with energy. Be amazed by the quality, variety and great service

Balance your body and mind with our well-being culture. Enjoy our fully equipped fitness centre, relax in the hamman and renew your energy in the massage room.

Enjoy our 19th floor terrace & our meeting rooms to celebrate a special day. We have an expert and a completely dedicated team to make the day unforgettable. At Novotel Barcelona City we want to be part of your dreams

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,335 reviews

Customer review rating 5.0/5

James S. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Lorna S. E. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Keiran T. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Patricia A. P. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

Jason G. M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Lorna S. E. Business - Confirmed reviews ALL

Overall had a good stay for our company conference. The food and facilities were good, bedrooms comfortable with everything I needed and staff were helpful. The downside was the length of time to check in, leave bags for secure storage and retrieve them later. I checked in when I arrived in the morning which took some time - the room was not available, but I assumed it would be a simple process to pick up my key and bag later. I was very disappointed that later in the day it took well over half an hour queuing to get my room key and retrieve my bag, which left little time for me to settle into my room and refresh before dinner. It also took a significant amount of time to retrieve my bag when leaving the next day as the bag could not be located (eventually found behind the reception desk). It would make more sense to have one or two staff dedicated to managing the bags, rather than the person checking you in/out disappearing to the bag store with each person for several minutes. Also it would be great if English breakfast tea could be made available whilst in the conference room!

Customer review rating 4.5/5

Keiran T. Business - Confirmed reviews ALL

An enjoyable 2 day stay for work. Good staff and facilities, excellent food choice

Customer review rating 3.5/5

Patricia A. P. Friends - Confirmed reviews ALL

I like it but the bathroom had the sink clogged, the toilet didn't flush properly and the shower had the drain loose. Lack of maintenance and supervision

Customer review rating 2.0/5

Jason G. M. Business - Confirmed reviews ALL

Poor service in breakfast room, lift/room keys kept failing

Customer review rating 4.0/5

Melanie J. T. Couples - Confirmed reviews ALL

Stayed 5 nights, room was comfortable however the large desk wasn't necessary and could be smaller to allow room to put cases in. The lounge area was perfect but there could have been a case stand. Staying in such a large we room, the iron was disappointing especially coming from Marsielle at the Mercure, the iron there was perfect. Room could've done with a decent dust, the coffee table was in need of a good clean and on the side of the couch was a pair of socks from potentially the previous guest and were still there when we left. A little more attention to detail from housekeeping perhaps. Front desk staff very friendly and helpful.

Customer review rating 1.5/5

Zahid A. D. Business - Confirmed reviews ALL

We had a buffet dinner on the 19th floor none of the staff could identify which items were vegetarian there was a vegetarian table which had its main course delivered 1 hour after all the other corses then non veg and veg was mixed int hat table which mean meat was eaten by mistake. Also the key collection process was chaos and took 1 hour even though checkin had already occurred.

Customer review rating 1.5/5

Michaela M. Business - Confirmed reviews ALL

I am very dissatisfied with my recent stay and expected a much better service from a 4-star hotel. On one of the days, my room was not cleaned at all. Furthermore, money was stolen from my colleague’s room during our stay. Given this experience, I definitely cannot recommend this hotel to my family or friends.

Customer review rating 1.5/5

Beatriz V. D. S. Business - Confirmed reviews ALL

What is the added value of the hotel? An Airbnb is providing more comfort for a cheaper price. All the environmental initiatives are an excuse to not provide basic amenities. When travelling in a business trip, you don’t want to have the headache of thinking about small stuff, we count on the hotel. Also: when cleaning a room, you must check if the drains are clothed! Such a bad experience to have the water coming up and then to have to call to the reception to bring someone… what is this?? Then, on Novotel Barcelona City, I was in the toom 1829. There is a door for stairs in from of the room. I had to go to the rooftop so I took the stairs, but the rooftop door was closed. When trying to come back to the 18th floor, the card key doesn’t work. I had to go down all the floors but when passing the 5th floor there is door you cannot come back. Fortunately I was with my phone. I called the reception but no one came. I understand that there are other stairs, but they could have called me back to find me. Fortunately, I had a colleague who was in the hotel and opened the door for me. This is absolutely dangerous. The breakfast was good (again not useful initiatives - you need to go to the entry to request a disposable cup if you want to have a coffee) employees are kind… but a bad experience overall. Especially when you are working and always in a rush.

Customer review rating 1.5/5

Abdulelah A. Couples - Confirmed reviews ALL

Unfortunately, my experience was disappointing. The hotel does not provide luggage assistance, and when I asked the reception to store my luggage, they refused. This was very disappointing and inconvenient. Based on my experience, I would not recommend staying at this hotel.

Customer review rating 3.5/5

Arist J. C. Families - Confirmed reviews ALL

As we have stayed here before and enjoyed our stay, this time round we stayed at the same room level, a suite, but this room needed attention . Light in small toilet was faulty, lounge room lamp didn't work as it should, wardrobe not designed for shorter people , handle hacked a large hole in the wall too & to top it off 2 nights before checkout , water leak from ceiling in main bathroom. What was disappointing was that we had to ask twice & follow up for this to be rectified. The toilet & lamp lights were rectified when maintenance came to fix the leak, and only when I mentioned it. In summary, we like the location, meals, &surrounds of this hotel, however maintenance should be periodically reviewed to ensure room is tip top before issuing.

Customer review rating 4.5/5

Ludovica D. Families - Confirmed reviews ALL

Had a very pleasant stay, the room was good, even if not too spacious for 4 people (the sofa bed isn't very large) but had very nice view of the Torre Glories. The rooftop terrace, with a small pool and a cocktail bar, was enjoyable. Breakfast was excellent, with a wide selection of sweet and savory options. The location is a short walk from the L1 Glories stop and not far from the L4 Llacuna stop

Customer review rating 5.0/5

Stella T. Solo - Confirmed reviews ALL

The staff was very friendly, they were always there to help and they even made my bed while I was out wich I thought was a very nice thing to do!

Customer review rating 5.0/5

Song H. Couples - Confirmed reviews ALL

We had a wonderful stay at Novotel Barcelona. We were given a room with a beautiful view of the Sagrada Família, just as requested for our 15th wedding anniversary, which made the occasion even more special. A special thank-you to Aymane and Cecile at check-in. They always had smiles on their faces and made us feel right at home. The breakfast offered a great variety of choices, and the location is hard to beat—everywhere we wanted to visit was walkable. Excellent service and a memorable stay!

Customer review rating 1.0/5

Ahmad I. Friends - Confirmed reviews ALL

Very basic rooms with almost non toilet consumables

Customer review rating 5.0/5

Eva K. Solo - Confirmed reviews ALL

Room was spacious, with a beautiful view to the city. Breakfast was superb with a huge selection

Customer review rating 5.0/5

Derek M. Couples - Confirmed reviews ALL

Had booked a superior room with views but on check in was given a family room . When I went down to reception the staff member was extremely helpful and changed my room to the correct type of. The new room was so spacious and had great views Breakfast at the hotel was lovely with a great choice . Every staff member I had contact with were very helpful and friendly . I will definitely stay here again if I am back in Barcelona . The location was great too only a few minutes walk to the metro station too.

Customer review rating 4.5/5

Mainak M. Business - Confirmed reviews ALL

Great - Location, Spacious and well maintained rooms, Quality of breakfast, Helpful and polite staff Can be better - Bathroom (experienced defective shower curtain making water overflow, broken floor tiles)

Customer review rating 2.5/5

Joseph D. Business - Confirmed reviews ALL

The checkin service was patchy. The room fittings look cheap

Customer review rating 0.5/5

R. B. R. Business - Confirmed reviews ALL

For some reason, despite breakfast being included on the booking and there being no issues for the first two days, on the final day of the three night stay I was denied entry to breakfast because it was not included in the booking. I explained the situation but they said there was nothing they could do. So I went to reception and explained it all again, and they said they could not see it on the booking, but would offer it to be for half price... it was a very strange interaction as no one could explain why my booking showed that it was included, or why it had been fine for the first two days, or why everyone else in the same group booking had breakfast included, but reiterated there was nothing they could do except offer me to pay again, except at half price. They did not care, or really try to resolve it, so I left without breakfast. This service must be the norm for this hotel as the rooftop bar was similar. Despite almost always being empty and there being three staff working, the service is painfully slow. It takes 10 minutes to be served at a table as they talk amongst themselves, and then at least another 10 minutes for drinks to be served. A 20 minute wait for 2 beers in an empty bar is really odd. We tried it twice, but didn't go back for a third. Would not stay again.

Other web-users rate our hotel

  • 1,630 reviews 9.4/10 Location
  • 2,208 reviews 6.4/10 Room
  • 2,685 reviews 8/10 Service
  • 42 reviews 6.5/10 WiFi
  • 1,098 reviews 9.1/10 Breakfast
  • 834 reviews 6.8/10 Cleanliness
  • 792 reviews 5.3/10 Comfort
  • 747 reviews 8.5/10 Food

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