Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.4/5 3,088 reviews

Best price
guarantee
Novotel Barcelona City - Image 1
Novotel Barcelona City - Image 2
Novotel Barcelona City - Image 3
Novotel Barcelona City - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Spain

Description

Hotel extras

  • Pool and 19 Rooftop Bar with incredible views of Barcelona

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Amigable con las mascotas. Your pets, our friends

  • 5-min. walk to Glòries metro station, good connections

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT NOVOTEL BARCELONA

Try our market cuisine, with local products, with vegetarian and vegan options. Try our Chefs dishes, tapas, some of the best typical local specialties and our delicious homemade desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,088 reviews

TripAdvisor Rating  4.0/5  4,981 reviews

Exceptional Stay with a Suite Upgrade

TripAdvisor rating 5.0/5

ashishgH3898PD Business - TripAdvisor review

The Novotel Barcelona City is undoubtedly one of the best hotels in Barcelona! As an Accor Gold Member, I was thrilled to receive a suite upgrade, which made my stay even more memorable. The suite was spacious, beautifully designed, and offered everything I needed for a comfortable and luxurious experience. The hotel’s location is fantastic, with easy access to the city’s main attractions and public transport. The staff were attentive and professional, ensuring a seamless and enjoyable stay. I highly recommend this hotel to anyone visiting Barcelona and will definitely return in the future.

Great Stay

Customer review rating 5.0/5

Hans Couples - Confirmed reviews ALL

Returned after a month traveling and we are very happy to say that our first stay experience was completely replicated. All the staff were warm, welcoming and very committed to ensuring we enjoyed our stay. Nothing was too much trouble. The room was very clean, well serviced and again the house staff went out of their way to fit in with our timings given we were staying for about five days. This is by far the best Novetel we have stayed in and if we are back in Barcelona we definitely know which Novetel we will be booking. As great job - the staff of Novetel city can take a bow.

A Proper Hotel with Room for Improvement

Customer review rating 3.0/5

Marek Families - Confirmed reviews ALL

I recently stayed at a Novotel hotel in Barcelona and would describe the experience as “proper,” but with a series of issues from start to finish that impacted our overall impression. To begin with, we were surprised by the policy requiring a €200 deposit at check-in. As an Accor Gold member who has been booking with the group for over two years, I found this unusual—especially since my payment information is already on file. After this initial hurdle, we received the keys to our room only to find that it wasn’t fully prepared for our family. We had booked for two adults and two children, yet bed linens and towels for the kids were missing, which required an additional request to housekeeping. Another unexpected inconvenience was the lack of complimentary drinking water. This was the first time, in my experience with Novotel, that water was not available for free in the room, a small touch I’ve come to expect at this tier. On our second day, we discovered that the hotel had no record of our prepaid breakfast. Thankfully, the staff was helpful and sorted this out promptly, but it was an inconvenience nonetheless. Finally, when it came time to check out, the local tax was calculated at twice the rate shown in the Accor app, and no one at the front desk could provide an explanation. Despite these issues, the staff was attentive and tried to resolve matters wherever possible. The hotel itself was clean, and the breakfast quality met our expectations. However, as a loyal Accor customer accustomed to a higher level of service, I left somewhat disappointed. I hope the management will address these concerns to maintain the standard that Accor loyalists like myself expect.

Well located but hotel lacks a decent bar and lowest elevators known to man

Customer review rating 3.5/5

Shane Solo - Confirmed reviews ALL

Let me be clear for a bed & shower I cant complain the rooms were what was expected the bed was comfortable and the full blackout blind blocked any external light getting into the room for a great nights sleep. I had proper shower not one that was in a bath but from memory not all rooms here are like that. Staff were awesome helpful and friendly. Now for the negatives Elevators are So So slow and small and since Airlines like Delta use it as a layover hotel during the morning checkout period when crew from the airlines are arriving to check in and normal guests are checking out it can add 10 / 15. mins to get a lift. The bar in this hotel is poor and average at best staff dont know or refused to make drinks that did not appear on the menu and since the bar is on 19th floor it becomes problematic to get an elevator based on my earlier issue with them. Restaurant was okay but also limited in hours of operation not sure if this is a post covid world as I never stayed here before 2023 but was a repeat stay mainly because it was better value than other higher rated hotels in the Accor group. That being said there was plenty of food options and being direct located across the road from a Westfield Mall you had plenty to do. A pharmacy is also around the corner so also helpful if you forgot anything.

Ideal location and spacious rooms

Customer review rating 5.0/5

Henk Couples - Confirmed reviews ALL

Having been upgraded to a suite was amazing and the location of Novotel Barcelona, so close to the subway, is ideal to explore the city. There is a large mall across the hotel as well, allowing for quick bites and any practical shopping one might need.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,698 reviews 9.4/10 Location
  • 2,102 reviews 6.8/10 Room
  • 2,307 reviews 8.8/10 Service
  • 56 reviews 3.5/10 WiFi
  • 1,222 reviews 8.9/10 Breakfast
  • 710 reviews 7/10 Cleanliness
  • 623 reviews 8.3/10 Food
  • 325 reviews 5.1/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Barcelona
Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.