Novotel Barcelona City Hotel 4 stars

Customer review rating 4.4/5 10,446 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Barcelona City
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 5 min. from Glories metro, easy city access, near Sagrada Familia & beaches

  • Hotel certified as ALLSAFE by SGS. Free medical teleassistance

  • Park free with our package w/ parking. Kids free up to 16 years old. Max. 2

  • Rooftop Bar w/panoramic views of Barcelona & Restaurant w/market cuisine

  • Free early check in & late check out when you book them on our website*

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 20 EUROSPaying
  • Accessibility for people with reduced mobility
  • Pets are accepted for an additional fee. Contact the Hotel for conditionsPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018
barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :  7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :  62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :  L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :  T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Our accommodation(s)

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Family Room

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Family Room with city view

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)
Rooms

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZITY BAR

Non contractual photo

Make the Zity Bar your new meeting place. Exclusive terrace on the 19th floor with the best views of the city. It is the perfect place to enjoy one of our cocktails and take in the sunset.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 578

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 376 people

Find out more

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,446 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,632 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, great attention

Customer review rating 4.4/5

Anonymous Families - 05/01/2021 Confirmed reviews ALL

Well located, great attention

Nice room but bad customer service

Customer review rating 4.4/5

Gabriel F. Families - 03/01/2021 Confirmed reviews ALL

We booked this hotel for the parking. This later when the reservation was done you found out you need to book it. It was all full. Coming to the hotel you are let by a rather rude and unhelpful receptionist. We were informed you need to leave the breakfast at 9:30 due to covid so you can't say anything about that. BUT it was not stated when you made the booking. This was the day after new years so. The room was spacious (we paid more for that so) and a nice view.

Estancia agradable

Customer review rating 4.4/5

Christian Families - 27/12/2020 Confirmed reviews ALL

.

Excellent location, very attentive staff and great breakfast

Customer review rating 4.4/5

Lisa Business - 20/12/2020 Confirmed reviews ALL

Excellent stay, with very attentive staff and a very good service provided. The hotel was very COVID-safe and made it easy to enjoy the facilities while respecting social distancing. The breakfast buffet was excellent and the staff made an extra effort to be welcoming and attentive to us.

Second home

Customer review rating 4.4/5

João E. Business - 19/12/2020 Confirmed reviews ALL

As always, it feels like a second home. Very well taken care of, room as expected To be back in January

Dear João Alves Almeida D'E., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback and to be able to see that our effort is worth it. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Renata Duarte - Front Desk Supervisor

Convenient in all aspects

Customer review rating 4.4/5

Murielle M. Couples - 18/12/2020 Confirmed reviews ALL

I am used to stay in Novotel Barcelona city for my professional stays and did not think twice to book it again for my personal stay. My husband and I felt safe staying there and the staff was very much available and ready to assist across all departments : Reception, bar and breakfast. Thanks a lot and happy to welcome you in Novotel Dubai WTC any time!

Very nice

Customer review rating 4.4/5

Adeam E. B. Business - 07/12/2020 Confirmed reviews ALL

Very nice staff

Dear adeam ezzat b., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barbara C Guest Experience Manager

Mediocre service at best....

Customer review rating 4.4/5

Christian N. Business - 28/11/2020 Confirmed reviews ALL

We arrived exhausted from a long haul flight and business trip from Asia to Barcelona seeking refuge at the Novotel Barcelona. As we entered the hotel, there was no one helping us with the 4 suitcases we had and extra luggage. The receptionist greeted us with a lacklustre "hello" and proceeded to explain to us the regulations, quickly rushing through the details in a nervous and military tone, as if she was reading out a protocol in an army barracks. No "welcome to the hotel", no kindness, smiles cost extra. You could see she couldn't wait to get out of there and go home. When asked to repeat the information she hurriedly ranted through, she was visibly annoyed, as if her body language was saying "haven't you understood, stupid?". A ticket clerk at the railway station was friendlier. Not very pleasant, to say the least, especially after the great experience we had in Dubai staying at the Mercure, where people were very helpful and compassionate. After giving us the keys, she informed us that there was nothing in the mini bar in one of the rooms so she upgraded one of us to a superior room. This didn't make sense at all, as we both booked the same room time, which was executive with a view and in both rooms there were mini bars and amenities advertised when we booked online. Otherwise, we would not have booked. After shlepping up all the suitcases ourselves to the room (no trolley given) and unpacking, room 1525 had nothing in its mini bar or fridge but had a kettle, yet no tea or coffee. Tea had to be requested from the reception together with pretty much everything else, no mugs, no glasses, no cutlery...made us wonder, why install a kettle and then not provide any mugs or cups? Upon asking for mugs and for an extra kettle for the second room we booked, we were brought mugs but no second kettle. Upon our return from a brief walk, we asked the receptionist if the second kettle had been delivered to the second room, she shunted it off saying "yes, of course". We went up, needless to say, there was no kettle. So we had to call again, ask again for something that was meant to be there in the first place. Is that so much to ask in a 4 ****star hotel, especially with such low occupancy rates? The automatic blind for the window in the room 1515 was completely ripped on the side, making it almost impossible to wind down, in effect useless. In the bathroom, the water literally streamed out of the tub when taking a shower, flooding the entire bathroom all the way out to the room. It seemed to be an issue that had apparently never been addressed or fixed, as the wooden frame of the bathroom door had already begun to decompose on the bottom from all the water that must have leaked out there, every time someone took a shower in the room. All in all, not impressed at all by the somber and ungracious treatment we received, will not be staying there again for business, nor will I be recommending the hotel to my associates as I don't want them to be subjected to this kind of treatment.

Just perfect for all uses!

Customer review rating 4.4/5

Gabito R. Business - 22/11/2020 Confirmed reviews ALL

I love the room, location and calm... special love the STAFF! so good, warm and profesional

I didnt stay in your hotel

Customer review rating 4.4/5

Anonymous Solo - 21/11/2020 Confirmed reviews ALL

" Thank you for trusting and choosing Accor with your recent stay. We were glad to see you after the past weeks of lockdown." Apparently someone stayed in your hotel and used my email address (because I didn't). Could you please immediately share more information with me about this stay, whether it was under the name Baris A.? If so this could be an identity theft . Looking forward to hearing from you asap. Thanks

nice stay

Customer review rating 4.4/5

Ainhoa Business - 13/11/2020 Confirmed reviews ALL

The lady that received me the first day was lovely and she explained the hotel and services very well. Tried to help me out with an issue i had with my computer. I am not sure if its about the country difference but in Australia I used to have a room upgrade or a complementary gift on my arrival, not at this hotel. The person at teh reception that was there at night was not very professional. Overall it was a good stay but it have a loot of room for improvement.

Well located and professional and dedicated staff

Customer review rating 4.4/5

Aymeric D. Families - 06/11/2020 Confirmed reviews ALL

Always high quality level services the staff is always amazing and fully dedicated for to make your stay amazing. Well located!

Dear Aymeric D., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

Clean a d really nice dtaff

Customer review rating 4.4/5

Sue C. Couples - 25/10/2020 Confirmed reviews ALL

We had a lovely stay very clean and free tapas with our late night drink

Dear Susan Mary c., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

Wonderful

Customer review rating 4.4/5

Adeam E. B. Solo - 20/10/2020 Confirmed reviews ALL

Wonderful

Dear Adeam Ezzat b., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

It was ok

Customer review rating 4.4/5

James R. Families - 16/10/2020 Confirmed reviews ALL

The hotel was nice and the staff were friendly and helpful. There are two items that I want to bring to your attention so they can be fixed. On the Saturday night the weather was poor in Barcelona with rain and high winds. In the middle of the night at about 10 PM the window in the room kept opening, it would not lock closed. Each time it would cause a high noise and the curtain would blow out. There was evidence that the window had been taped closed in the past and maybe it had been fixed and broke again. Since it was so late at night and my daughter was asleep I just tied the window closed with some cord. Second, in the gym one thread was out of order and when I went to use the other one it started up and after a minute i too also failed. Thanks James

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the window of your room and the gym machine and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Team

Amazing

Customer review rating 4.4/5

F. L. Business - 11/10/2020 Confirmed reviews ALL

I really didn’t expect that . The hotel was really nice , the view was awesome. Personnel really professional and for the first time in Barcelona I have met people that like what they are doing. Therefore an excellent service.

Dear l. F., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team
Customer review rating 4.4/5

Paul Couples - 11/10/2020 Confirmed reviews ALL

Great service in these times we are going through

Dear Paul c., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

Good stay

Customer review rating 4.4/5

Adhnan K. Friends - 07/10/2020 Confirmed reviews ALL

Excellente, muy fantastico

Dear Adhnan K., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest ExperienceTeam
Customer review rating 4.4/5

M. Friends - 04/10/2020 Confirmed reviews ALL

Ct cool merci

Dear Loris M., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

Great attitude and service

Customer review rating 4.4/5

Esmat E. Business - 03/10/2020 Confirmed reviews ALL

The staff was really decent and friendly.

Dear Esmat Waheed Ahmed Ali E., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chiara Front desk receptionist

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