Novotel Barcelona City

Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.4/5 2,676 reviews

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Hotel extras

  • Sagrada Familia and beach 15 min. walk.

  • Family rooms, 2 children stay free

  • Rooftop on the 19th floor with pool

  • Parking in the same building. Metro "Glòries" 5 min away

  • Certified ALLSAFE by SGS.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE NOVOTEL

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

Our accommodation(s)

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,676 reviews

TripAdvisor Rating  4.0/5  4,863 reviews

Thanks Mauro

TripAdvisor rating 5.0/5

Vacation601208 TripAdvisor review

Stayed here a weekend in October and definitely recommend it, located in Poble Nou, great area close to old town but far away from all the touristcraziness. Friendly staff and in particular Mauro! Goes beyond to make you’re stay an amazing one. Thanks again Mauro

Good Hotel BUT Very Bad Doorman...

TripAdvisor rating 3.0/5

hbortiz TripAdvisor review

The hotel was fine in general, the only very bad issue was with the doorman at the main entrance, after checked out needed to go to another place NOT TO THE AIRPORT as this doorman was expecting, and he started speaking his own language with the taxi driver outside and then they told me that the taxi was actually waiting for another specific guess (which was a lie), they took my bag out of the taxi and the doorman put my bag in the next taxi in line, when I told the other taxi driver where I was going (Not the Airport) he told me he would not take me because that is a trick if the doorman and his friends taxi drivers to take only those passengers going to the Airport and he put my bag again out of the taxi and I was left in the street without any taxi wanting me to take me to the place I was going, all because of the game this doorman is playing with the taxi drivers who for sure tip him for each trip they make to the Airport. Was very uncomfortable situation, had to call Cabyfi with whom I had a very pleasant ride. Doorman saw exactly what was the situation and he just went back to the hotel looking for another guess going to the airport to put them with his taxi driver friend. A very sad situation in a hotel like this.

Good hotel, overall.

Customer review rating 3.5/5

Petros Business - Confirmed reviews ALL

Concierge men were very good, as was one of the girls at the Reception. Another girl at the Reception was not very polite.

Dear Petros G., Kindly allow me to thank you for taking the time spent answering our survey and for taking the time to share your review regarding your last stay with us. We are disappointed to learn that you did not enjoy your stay and we would like to present to you our sincere apologies for the inconveniences felt. While we wish you had a better experience, we thank you for your feedback as we will use it to learn from and to improve the quality of our services. We hope for your understanding and will remain at your disposal. We appreciate you bringing this matter to our attention and hope that we will have the opportunity of welcoming you back at the Novotel Barcelona City and prove the high quality standards that we are recognized for. Sincerely, Carlos M Guest Experience

Well located

Customer review rating 3.5/5

Piotr Couples - Confirmed reviews ALL

Well located. Great service. However, the room I was located require some repairs of the furniture and shower and ceiling.

Dear Piotr K., Kindly allow me to thank you for taking the time spent answering our survey and for taking the time to share your review regarding your last stay with us as we truly appreciate your loyalty. We are disappointed to learn that you did not enjoy your stay and we would like to present to you our sincere apologies for the inconveniences felt. While we wish you had a better experience, we thank you for your feedback as we will use it to learn from and to improve the quality of our services. We hope for your understanding and will remain at your disposal. We appreciate you bringing this matter to our attention and hope that we will have the opportunity of welcoming you back at the Novotel Barcelona City and prove the high quality standards that we are recognized for. Sincerely, Carlos M Guest Experience

Novotel

Customer review rating 3.0/5

Travel Business - Confirmed reviews ALL

Good location, basic rooms, noisy refurbishment works ongoing

Dear Raffaele L., Kindly allow me to thank you for taking the time to answer our survey and for taking the time to share your review regarding your last stay with us as we truly appreciate your loyalty. We are disappointed to learn that you did not enjoy your stay and we would like to present to you our sincere apologies for the inconveniences felt. While we wish you had a better experience, we thank you for your feedback. We appreciate you bringing this matter to our attention and on behalf of the entire team and in the name of Novotel Barcelona City hotel, we are looking forward to welcome you again on your next visit to Barcelona! Sincerely, Carlos M Guest Experience

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Other web-users rate our hotel

  • 1,636 reviews 8.9/10 Location
  • 2,236 reviews 6.4/10 Room
  • 2,368 reviews 8.8/10 Service
  • 34 reviews 8.2/10 WiFi
  • 1,198 reviews 8.8/10 Breakfast
  • 1,015 reviews 4.9/10 Comfort
  • 710 reviews 6.3/10 Cleanliness
  • 468 reviews 5.8/10 Pool

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