Novotel Barcelona City 4 stars

Customer review rating (ALL Rating) 4.3/5 2,952 reviews

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Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 BARCELONA, Spain

Description

Hotel extras

  • Pool and Rooftop Bar with incredible panoramic views

  • Family rooms (2 children stay free)

  • Private parking at the Hotel

  • Your pets, our friends

  • 5-min. walk to Glòries metro station, good connections

Our accommodation(s)

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Hotel location

Novotel Barcelona City

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 BARCELONA
Spain

GPS:41.404259, 2.191266

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE NOVOTEL

We are committed to market cuisine with locally sourced products. Fresh and seasonal ingredients for an authentic culinary experience, where tradition and innovation meet for that flavorful experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,952 reviews

TripAdvisor Rating  4.1/5  5,046 reviews

Customer review rating 1.5/5

Weai W. L. Business - Confirmed reviews ALL

Very bad experience staying at this property. The room are basic just like Ibis, no amenity. I request for some basic amenity like hair conditional and slipper, but was told by the staff either is out of stock or my room type is not eligible for it. I am wondering why a 4 star hotel unable to provide such a basic amenity to a loyal member? I booked 2 rooms under my name and booked another 2 rooms under my friend's name. I highly recommend this property and now it hit me back like a karma. Only thing of this hotel make my day is a 'Good Morning' from a staff name 'San Diago' if I spell correctly.

Thank you for taking the time to share your feedback. We truly appreciate your loyalty to ACCOR and your trust in choosing our hotel. We are very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconvenience caused during your stay. Your comments are extremely valuable and help us continue improving the quality of our services. We are glad to know that the warm greeting from our colleague brightened your day, and we will certainly share your kind words with him. We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay. Warm regards, Dirección Novotel Barcelona City

Customer review rating 4.0/5

Isaac A. Business - Confirmed reviews ALL

The stay at the hotel is comfortable. The rooms are not the most comfotable for a 4 star hotel but they are ok. In fact I am not sure if the hotel can qualify for a 4 star hotel.The Reception staff are helpful and good. If I have to find fault, they do not provide receipts for payments made which I think is important. Other than that they were responsive when I complained that hot water was not coming and they got it attended to. The best part of the stay I must add is the breakfast. It is extensive and caters to all tastes, something I have never found in hotels in Europe which I must express. I hope you continue to provide this level of variety. The location of the hotel is great, a short walk to the metro or tram station and very close to a mall so hopiing and restaurants are in plenty. One can also take a twenty minute walk to the beach. On the whole a comfortable stay.

Thank you very much for sharing your detailed feedback and for your positive rating. We are delighted to hear that you enjoyed our breakfast selection, the helpfulness of our reception team, and our convenient location close to public transport, shops and restaurants. We are sorry for any aspects of your stay that did not fully meet your expectations, and we appreciate you bringing them to our attention. Your comments help us improve. We hope to have the pleasure of welcoming you back for an even more comfortable experience in the future. Kind regards, Dirección Novotel Barcelona City

Customer review rating 4.0/5

Gavin C. Business - Confirmed reviews ALL

Love the Novotel Barcelona City, great location, friendly staff, awesome breakfast. This along with the comfy and super clean room, makes it a very nice stay. I would say that the rooms are looking very dated now and in need of an update. The gym is also a little disappointing. But nothing to put me off returning and very much look forward to.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quality Department

Customer review rating 5.0/5

Daniele G. Families - Confirmed reviews ALL

Srupenda

Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Barcelona City. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Novotel Barcelona City Management

Customer review rating 5.0/5

Neil M. Business - Confirmed reviews ALL

All went well. The hotel is well located, rooms and wifi are good and food is also great.

Thank you very much for your wonderful review. We are delighted to hear that everything went well during your stay and that you enjoyed our convenient location, comfortable rooms, reliable Wi‑Fi and excellent food. It’s a pleasure to know that your experience was so positive. We look forward to welcoming you back on a future visit. Warm regards, Dirección Novotel Barcelona City

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Other web-users rate our hotel

  • 1,744 reviews 9.6/10 Location
  • 2,165 reviews 6.8/10 Room
  • 2,672 reviews 8.5/10 Service
  • 55 reviews 5.8/10 WiFi
  • 1,149 reviews 9.1/10 Breakfast
  • 779 reviews 7.5/10 Cleanliness
  • 746 reviews 8.7/10 Food
  • 222 reviews 8.6/10 Bar

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