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Novotel Barcelona City Hotel 0 star

Customer review rating 4.3/5 10,012 reviews
Novotel Barcelona City
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Excellent location, next to the "Glories" metro station

  • Swimming pool, gym and Hamman

  • Rooftop bar with panoramic views

  • 10 min. walk to the beach

  • Spacious family rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 20 EUROSPaying
  • Accessibility for people with reduced mobility
  • Pets are accepted for an additional fee. Contact the Hotel for conditionsPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Please note that you can check out up until 5pm with this servicePaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

The swimming pool stays open from June to September 15th except for private events

Hotel location

Novotel Barcelona City

Avenida Diagonal 201
(Entrada por Ciutat de Granada)
HB004414
08018
barcelona
spain

Tel: +34933262499

Fax: (+34)933208779

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINEA 7 :   7 GLORIES

  • PZA CATALUNA - CIUDADD MERIDIANA :   62 LES GLORIES

  • HOSPITAL DE BELLVITGE - FONDO :   L1 GLORIES

  • CIUDADELLA - VILLA OLIMPICA :   T4 GLORIES

  • By plane

    EL PRAT LLOBREGAT At 17.9km / 11.12 miles

  • By train

    SANTS ESTACIO At 10km / 6.21 miles

  • By train

    SANTS STATION At 10km / 6.21 miles

GPS :41.404259, 2.191266

Our accommodations

"Combine work and relaxation. Spacious rooms with contemporary design. At Novotel Barcelona City, you are our priority, which is why our rooms adapt to your needs. Rooms are located on the 7th floor upward.

Family Room

  • Max. number of persons: 4
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Family Room with city view

  • Max. number of persons: 4
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite Room

  • Max. number of persons: 3
  • Area: From 43m²
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANTE NOVOTEL

Type of cuisine: Mediterranean

Serving an exquisite lunchtime menu created based on our Chef's best suggestions. With Family & Novotel, children and their parents are our pampered guests. Simply sit back and enjoy your dinner with us.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ZITY BAR

Photo non contractuelle / Strictly non binding

Make the Zity Bar your new meeting place. Exclusive terrace on the 19th floor with the best views of the city. It is the perfect place to enjoy one of our cocktails and take in the sunset.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Located in the lobby, it is the perfect place to have a coffee at any time of the morning. Serving a delicious breakfast prepared with high-quality produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 578 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 376 people

Find out more

Our guest reviews for
Novotel Barcelona City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

10,012 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,573 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay

TripAdvisor rating 4.0/5

Chrysa68 14/02/2020 TripAdvisor review

Excellent stay. Hospitality. ideal hotel for families. Comfortable and clean rooms. The people who work at the hotel were very friendly and helpful. Breakfast was very good. Beautyful view Near at the metrostaion. Close to shops and restaurants. beautiful area.

perfect stay

Customer review rating 4.3/5

Loc H. Families - 13/02/2020 Confirmed reviews ALL

I am very impressive with receptionist named Gabriel . He did check in and out for my family. Very professional, friendly, polite ,helpful staff with high attention to customer .

Happy Stay

Customer review rating 4.3/5

David Business - 13/02/2020 Confirmed reviews ALL

Thanks for upgrading room. Very nice. Next time do not forget the tablet of chocolate like you were giving in the past for Gold member.

Business Trip

Customer review rating 4.3/5

Chris Business - 13/02/2020 Confirmed reviews ALL

The hotel is well situated and is generally quite nice

Seems did not get free upgrade as diamond member

Customer review rating 4.3/5

Sl Business - 11/02/2020 Confirmed reviews ALL

Stayed in room 1819, not too bad a room and facing. But, doesn't seems to get a free upgrade as Diamond member if am not wrong, had booked an Executive room for 4 nites from 28 Jan - 1 Feb. However, my return trip got free upgrade to suite 1701 from 5 Feb - 8 Feb.

Pleasant, Great Location, Great staff

Customer review rating 4.3/5

Debra P. Business - 10/02/2020 Confirmed reviews ALL

I loved the location of this hotel. The staff was extremely nice and accommodating. I found the sleeping room to be very dark. The bathrooms are so dark, it's depressing and very hard to get ready in the morning with little light. There are no outlets in the bathroom. There was one attached to the hair dryer but didn't work. There are very little outlets throughout the room. It's very frustrating to have to other to other parts of the room to utilize your curling iron or in my case hair dryer because I can't use the one they provide.

Good morning Debra, We would like to thank you for taking the time to comment us, Thank you for your nice words about our staff. We will share it with our team, who will be for sure delighted to hear :) We are very sorry to read that the room didn´t have enough outlets for you and we take your comment into consideration. We hope that this will not affect your decision in booking with us in the future and we wish you a good day, Sincerely, Laurie A Guest Experience Assistant

Nice & Good Location

TripAdvisor rating 4.0/5

Travel456327 10/02/2020 TripAdvisor review

Reception staff Yasmine is friendly. Good location, opposite with a shopping center with lots of shops and restaurant. Wonderful Breakfast, variety foods. But the lady in the restaurant reception is impolite. Dinner - kids meal is great for my 10 years kid. Room is clean. But not provide shampoo, body wash & body lotion daily.

Diamond elite status means nothing indeed !!!

Customer review rating 4.3/5

Isavaret T. Friends - 08/02/2020 Confirmed reviews ALL

Hotel itself was fine. Nothing special. I reviewed on link that sent to my Email from Novotel. I want to Accor management team what I experienced. I eager to recieve first diamond elite treats with some expectations as I tried to reach diamond criteria for last whole last year. At check in point, no recognition...that alright. No welcome gift and never mentioned. Ask for upgrade, recieption said already upgraded (little expect to 2-3 step upgrad or suite...sorry for that tooo expect) That's alright. I have booked for 4 nights, starting from Saturday to Wednesdaty checked out. I got free Breakfast with unknown benefit staff. Sunday morning with long queue to get the table. Staff informed me that I booked without breakfast. I said I should have complimentary breakfast. She insisted that i booked without breakfast. She brought me to the front desk to ask for my complementary breakfast. What the shame I was !!! On Sunday night, I asked the front again for tomorrow breakfast. She said I booked with no breakfast (expected some surprise) Even worse, she informed 20 Euro each for breakfast without any discount (Ok, done and hopeless for this diamond elite) Next morning, i across to have quality breakfast at Tapa Tapa, just for 8.7 Euro for 2 paxs. This I lesson I learnt, dont expect for this new Diamond benefits.

Good stay

Customer review rating 4.3/5

Kessi Business - 07/02/2020 Confirmed reviews ALL

friendly stuff, but not always very well organized (dinners for our group)

Dear Kessi, Many thanks for commenting our Novotel Barcelona City regarding your recent stay with us. We want to thank you for your nice words about our staff. We will share it with our team who will be for sure delighted to hear. We are sorry that you find us disorganized and we hope that you will give the opportunity to better serve you in the future. Sincerely, Laurie A Guest Experience Assistant

average

Customer review rating 4.3/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Stolen some money from my room.

nice hotel - very nice people

Customer review rating 4.3/5

Ikw Business - 05/02/2020 Confirmed reviews ALL

it was very nice - people were very nice; the food was excellent! we had a meeting there, which was organized very well; only some minor points that could be improved with room cleaning....

Dear IKW, We very much appreciate your comments regarding your recent stay at our Novotel Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day, Laurie A Guest Experience Assistant

GOOD STAY

Customer review rating 4.3/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

I got an upgraded room - suit. very good breakfast

Good morning Sir, We would like to thank you for taking the time to write us. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurie A Guest Experience Assistant

very convenient for meetings

Customer review rating 4.3/5

M. Business - 03/02/2020 Confirmed reviews ALL

very easy stay, staff was very friendly

Dear M., We very much appreciate your comments regarding your stay at the Novotel Barcelona City. Thank you for your nice words about our staff. We will share it with our team who will be for sure delighted to hear :) We are looking forward to your next visit, Best, Laurie A Guest Experience Assistant

One of my favorite spot in town

Customer review rating 4.3/5

Gil Solo - 02/02/2020 Confirmed reviews ALL

Great location, services, staff, facilities, excellent breakfast Unfortunately this time I had to change room and got one with sewage smells in the bathroom

Dear Gil, Many thanks for sharing this feedback with us. We are thrilled to observe that your overall experience was positive and that you enjoyed your stay. We hope to have the opportunity to welcome you back very soon :D Have a good day, Laurie A Guest Experience Assistant

Well located

Customer review rating 4.3/5

Rc Business - 02/02/2020 Confirmed reviews ALL

Good experience but had to wait for a long time during checkin even though I had checked in online

Dear RC, Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurie A Guest Experience Assistant

Good hotel

Customer review rating 4.3/5

T. V. Business - 02/02/2020 Confirmed reviews ALL

Very good experience

Dear V., Thank you for sharing your experience, We hope your next visit will be as pleasant as the previous one :) Have a good day, Laurie A Guest Experience Assistant

enjoyed my stay

Customer review rating 4.3/5

Anonymous Families - 30/01/2020 Confirmed reviews ALL

overall good experience

Dear Sir, Thank you for your comment regarding your stay at the Novotel Barcelona City. We are happy that you had a nice overall stay in our establishment and we would be glad to welcome you back in our Novotel Best, Laurie A Guest Experience Assistant

Friendly staff and good location made our stay enjoyable

Customer review rating 4.3/5

Trudi Families - 28/01/2020 Confirmed reviews ALL

Loved the location and the ease with catching public transport

Dear Trudi, We would like to thank you for taking the time to answer our survey. We are thrilled to observe that your overall experience was positive and that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurie A Guest Experience Assistant

Good family stay

Customer review rating 4.3/5

D B. Families - 28/01/2020 Confirmed reviews ALL

Great location and service. Lovely hotel and lobby. Reasonably priced rooftop bar and restaurant.

Dear Sir, Many thanks for commenting our Novotel Barcelona City regarding your last stay with us. We are thrilled to observe that your overall experience was positive and that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a lovely day, Laurie A Guest Experience Assistant

Awesome customer experience

Customer review rating 4.3/5

Lakshman N. Families - 28/01/2020 Confirmed reviews ALL

Good location - closer to metro, trams, buses and shopping center, so it is easy to get to central city square. Nice, clean & spacious suite, no noise, very nice breakfast, good place for families & children...friendly & smiley staff. nothing to complain. keep up the good work. Barcelona is a beautiful city with excellent city planing and architecture...not many there speck good English, but they all tried to help us at the shops, airport & railway stations. Gracias!

Dear Lakshman, Many thanks for sharing this constructive feedback with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit in our wonderful city will be as pleasant as the previous one :) Sincerely, Laurie A Guest Experience Assistant
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