SLS Barcelona 5 stars

Customer review rating (ALL Rating) 4.4/5 270 reviews

SLS Barcelona - Image 1
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Carrer de la Pau 2, Port Forum, 08930 BARCELONA, Spain

Description

Hotel extras

  • Six unique culinary and bar concepts redefining the scene

  • Dog friendly hotel located right by the beach with sea view.

  • A ground breaking "disruptive" and exceptional SPA experience at Halcyon. Now Open.

  • Three signature seasonal pools and one immersive jacuzzi at the spa.

  • Dramatic event spaces, including an 800m² ballroom flooded with natural light

Our accommodation(s)

Hotel location

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spain

GPS:41.41693, 2.231271

Telephone
Fax +34 932 53 74 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  270 reviews

Customer review rating 5.0/5

Karen L. Solo - Confirmed reviews ALL

The front desk was amazing and a gentleman hooked me up with a fun day on the town with taxi and escort to airport when needed!

Dear Mrs. L., Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our wonderful, clean, and art-filled hotel. It’s great to know that our front desk team made such a positive impression and helped make your day on the town seamless, including the taxi and airport arrangements. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable stay! Best Regards, The Quality Team

Customer review rating 5.0/5

Joergen T. Couples - Confirmed reviews ALL

Amazing stay, great new hotel.

Dear Mr. T., Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and appreciated our hotel. It’s fantastic to know that you found everything tidy and well-maintained. Comments like yours inspire our team to continue providing exceptional experiences for our guests. We look forward to welcoming you back to SLS Barcelona very soon for another amazing stay! Warm regards, The Quality Team

Customer review rating 4.5/5

John F. P. Couples - Confirmed reviews ALL

Appreciate the accommodation to get us in the room after a long flight.

Dear Mr. P., Thank you very much for your kind review! We’re delighted to hear that you had a great stay, enjoyed your room, and appreciated our breakfast. We’re also glad we could accommodate you and get you into your room after a long flight—it’s always our goal to make our guests feel comfortable from the moment they arrive. We look forward to welcoming you back for another excellent stay soon! Warm regards, The Quality Team

Customer review rating 4.0/5

Nina J. H. Business - Confirmed reviews ALL

I would have presumed that television would have worked. It was unpleasant surprise when it didn't. It was quite frustrating that it shut down after two minutes every time it was switched on. It seemed there was a system failure, because this occured in other rooms as well to people I talked with. I made a complained, but the problem was not fixed. Nevertheless I didn't receive apologize because of the situation.

Dear Mrs. H., Thank you for sharing your feedback. We’re glad to hear that you enjoyed a pleasant stay and found our staff friendly. However, we sincerely apologize for the issues you experienced with the television. We completely understand how frustrating it must have been. To give you more context, we experienced a general issue with the TV provider that affected the whole property. Maintenance team was working with them to fix it, however, it took more time than the expected. We apologize if the communication was not the appropriate one, your comments help us to improve and ensure that this does not happen again in the future. We truly value your feedback and hope to have the opportunity to provide you with a flawless experience on your next visit. Best regards, The Quality Team

Customer review rating 3.0/5

Kimberly A. S. Business - Confirmed reviews ALL

Overall, stay was very good. Comfortable room and attentive housekeeping. My arrival and check-in experience was incredibly long with a wait time of over 30-minutes after a long international flight. The television in my room also never properly worked and would turn off after being on for just 1-2 minutes. I notified the front desk of this issue multiple times across several days, however, the issue was never fixed and hotel did not do anything to compensate for the inconvenience of the stay.

Dear Ms. S., Thank you for sharing your feedback. We’re glad to hear that you found your room comfortable and appreciated our housekeeping team. However, we sincerely apologize for the long wait during check-in and the ongoing issues with your television. We completely understand how frustrating this must have been, especially after a long international flight. To give you a bit of more context, we experienced a general TV issue related with the TV provider that affected the whole property. Our maintenance team was working with them to fix it, however, it took longer than expected. Your comments are really valuable for us and have been shared with our management team to ensure these situations are addressed and prevented in the future. We truly value your feedback and hope to have the opportunity to provide you with a seamless and enjoyable experience on your next visit. Warm regards, The Quality Team

Other web-users rate our hotel

  • 269 reviews 7.3/10 Location
  • 398 reviews 8.6/10 Room
  • 538 reviews 7.6/10 Service
  • 299 reviews 9.7/10 Vibe
  • 202 reviews 8.8/10 Amenities
  • 152 reviews 8.7/10 Breakfast
  • 137 reviews 8/10 Cleanliness

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