SLS Barcelona 5 stars

Customer review rating (ALL Rating) 4.4/5 574 reviews

SLS Barcelona - Image 1
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Carrer de la Pau 2, Port Forum, 08930 BARCELONA, Spain

Description

Hotel extras

  • Six unique culinary and bar concepts redefining the scene

  • Dog friendly hotel located right by the beach with sea view.

  • A ground breaking "disruptive" and exceptional SPA experience at Halcyon. Now Open.

  • Three signature seasonal pools and one immersive jacuzzi at the spa.

  • Dramatic event spaces, including an 800m² ballroom flooded with natural light

Our accommodation(s)

Hotel location

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spain

GPS:41.41693, 2.231271

Telephone
Fax +34 932 53 74 74

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  574 reviews

Customer review rating 3.0/5

Thomas F. Couples - Confirmed reviews ALL

Nice interior, less good for some details: no shower matt, the toilett light can‘t be off, the breakfast buffet‘s limited bread selection, cold buffet( scrambled eggs etc), only 2 jams…

Dear Mr. F., Thank you for taking the time to share your detailed feedback and for highlighting the positive aspects of your stay, especially our interior design and the service provided by our team. We are very pleased to know these elements met your expectations. At the same time, we are sorry to hear that several details of your stay did not fully meet expectations. We sincerely appreciate your comments regarding the bathroom amenities and technical aspects in the room, and we will review these points with our maintenance team to ensure improvements where possible. We also take very seriously your feedback about the breakfast offering, as well as the temperature of certain buffet items. Your suggestions to expand the selection and better maintain food temperature are very helpful and will be shared with our Food & Beverage team for review and improvement. In addition, we acknowledge your comment regarding the use of plastic packaging and will take this into consideration as part of our ongoing sustainability efforts. Your feedback is extremely valuable to us, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience. Kind regards, The Quality Team

Customer review rating 3.5/5

Mazen M. H. M. M. E. Couples - Confirmed reviews ALL

I stayed with my girlfriend and we loved the hotel but unfortunately until now I haven't received my loyalty points

Dear Mr. E., Thank you very much for taking the time to share your feedback. We are delighted to hear that you and your girlfriend enjoyed the hotel and had a pleasant stay with us. Regarding your loyalty points, we would like to kindly inform you that, as far as we can verify, there is no membership number or loyalty account linked to your reservation. For this reason, the points have not been automatically credited. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future for an even better experience. Kind regards, The Quality Team

Customer review rating 1.5/5

Wo J. L. Business - Confirmed reviews ALL

the food was too expensive, and there are only 1 restaurant for dinner. The lunch at Deluxe was very bad considering its price.

Dear Mr. L., Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered during your stay. We regret that you found our food pricing and variety not satisfactory, as well as your experience with the quality of lunch at our Deluxe restaurant. Your comments have been shared with our Food & Beverage team for review, as we are always working to improve both quality and value across our dining options. We are also sorry for the delay you experienced during check-in. We understand how important a smooth arrival is, and we will review our staffing levels and procedures to improve efficiency during peak times. We appreciate your honest feedback, as it helps us identify areas where we must improve. We hope you might consider giving us another opportunity to provide you with a better experience. Kind regards, The Quality Team

Customer review rating 4.5/5

Choo S. O. Friends - Confirmed reviews ALL

Great hotel for 3 days of my stay. However, the breakfast was cold, scrambled eggs were cold and running. Second day breakfast was great and everything was well prepared for hot breakfast.

Dear Mr. O., Thank you very much for taking the time to share your feedback. We are very pleased to hear that you enjoyed our hotel’s location and its proximity to public transport, as well as your overall stay with us. It is also wonderful to know that our dining room staff made a positive impression — we will be happy to share your kind words with them. At the same time, we sincerely regret the inconsistency you experienced with the breakfast temperature on your first day. Hot breakfast items should always be served at the appropriate temperature, and we are sorry that this was not the case. Please be assured that we will review this closely with our kitchen team to ensure better consistency going forward. We are glad to hear that your second breakfast experience was much better. We also appreciate your comments regarding amenities and pool towels. Some of these items are indeed available upon request, and your feedback helps us improve how we communicate this more clearly to our guests to ensure a smoother experience. Thank you again for your helpful observations. We truly value your feedback and hope to have the pleasure of welcoming you back for an even more seamless stay in the future. Kind regards, The Quality Team

Customer review rating 4.5/5

Jiafei S. Friends - Confirmed reviews ALL

The hotel dinner was impressive and highly recommended for every traveler visiting Barcelona.

Dear Mr. S., Thank you very much for taking the time to share your feedback. We are truly delighted to hear that you enjoyed your dinner with us and that you found it impressive and worthy of recommendation. It is always a pleasure to know that our guests have had such a positive dining experience. Your kind words are greatly appreciated and will be shared with our team, as they serve as a wonderful motivation for everyone involved. We hope to have the pleasure of welcoming you back soon on your next visit to Barcelona. Kind regards, The Quality Team

Other web-users rate our hotel

  • 355 reviews 7/10 Location
  • 574 reviews 8.1/10 Room
  • 748 reviews 7.7/10 Service
  • 7 reviews 8.3/10 WiFi
  • 372 reviews 9.7/10 Vibe
  • 269 reviews 8.8/10 Amenities
  • 216 reviews 8.1/10 Breakfast
  • 192 reviews 7.7/10 Cleanliness

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