SLS Barcelona 5 stars

Customer review rating (ALL Rating) 4.3/5 858 reviews

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Description

Hotel extras

  • Six unique culinary and bar concepts redefining the scene

  • Dog friendly hotel located right by the beach with sea view.

  • A ground breaking "disruptive" and exceptional SPA experience at Halcyon. Now Open.

  • Three signature seasonal pools and one immersive jacuzzi at the spa.

  • Dramatic event spaces, including an 800m² ballroom flooded with natural light

Our accommodation(s)

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Room 1

Hotel location

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spain

GPS:41.41693, 2.231271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  858 reviews

Customer review rating 1.5/5

Nicola J. M. Business - Confirmed reviews ALL

Dear Mrs. M., Thank you for taking the time to share your feedback and for being a returning guest. We are very sorry to hear that your most recent stay did not meet the high standards you experienced previously. We sincerely apologize for the concern caused by the balcony door being found open after turndown service. We fully understand your distress. We will be reviewing this immediately with our housekeeping to ensure strict procedures are followed at all times and to prevent any recurrence. We are also sorry for the inconvenience you experienced at Kyara regarding service hours. Your comments have been shared with our Food & Beverage team so they can review communication and service consistency. We truly value your feedback and loyalty and are disappointed that this stay did not reflect the level of service you previously enjoyed with us. We hope you will consider giving us another opportunity to restore your confidence in the future. Warm regards, The Quality Team

Customer review rating 4.5/5

A. A. B. A. Business - Confirmed reviews ALL

Dear Mrs. A., Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay and appreciated the ocean views, the comfort of our balconies, and the welcoming atmosphere throughout the hotel. It is especially rewarding to know that our team made you feel well taken care of and was able to assist you with dinner recommendations, resulting in one of the best hotel dining experiences you’ve had in a long time. Your kind words about our culinary team mean a great deal to us. We are also very pleased that you valued our pet-friendly policy and that your overall experience with us was so positive. Thank you for your recommendation and for planning to return for a longer stay. We very much look forward to welcoming you back soon for another memorable visit. Warm regards, The Quality Team

Customer review rating 5.0/5

Shoaib F. Families - Confirmed reviews ALL

Dear Mr. F., Thank you very much for your excellent review. We are delighted to know that you had a very good experience with us. Your kind words and recognition mean a lot to the entire team. A special thank you for mentioning Arshad. We will be sure to share your appreciation with him, as we know he will be very pleased to hear that he contributed positively to your stay. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, The Quality Team

Customer review rating 2.5/5

Jaime W. Friends - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your detailed feedback following your stay with us during Primavera Sound. While we are pleased to hear that you enjoyed the room, the hotel grounds, and the kindness of our team, we are sincerely sorry that the communication throughout your stay did not meet your expectations. We regret the confusion surrounding the breakfast service schedule and understand your frustration regarding the cancellation of the breakfasts and the subsequent charges appearing on your final bill. This is certainly not the level of responsiveness we strive to provide, and we apologize for the inconvenience this has caused. We also appreciate your comments regarding the shuttle service communication. Clear and consistent information is essential, especially during busy event periods, and we recognize that we fell short in this regard. Please be assured that we will escalate your feedback to our Front Desk Manager for immediate review, including the status of the breakfast refund and the previous correspondence sent to the hotel. Thank you again for bringing these concerns to our attention. We value your feedback greatly, as it helps us improve both our communication and guest experience. Kind regards, The Quality Team

Customer review rating 3.0/5

Vit L. Business - Confirmed reviews ALL

Dear Mr. L., Thank you for taking the time to share your feedback following your recent stay with us. While we are pleased to hear that you enjoyed your room and our hotel facilities, we are sincerely sorry that several aspects of your experience fell short of your expectations and of the standards we strive to deliver. Please accept our apologies for the cleanliness issue you encountered outside your room. We are particularly concerned to learn that, despite reporting it to Reception, the matter was not addressed promptly. Equally disappointing is your experience during breakfast. We understand how frustrating these situations must have been and appreciate you bringing them to our attention. We regret that these service shortcomings negatively impacted your overall impression of the hotel. Your comments have been shared with the relevant department managers to ensure that proper follow-up is carried out and that greater attention is given to these important details moving forward. Thank you again for your honest feedback. We value your observations and hope to have the opportunity to provide you with a significantly improved experience in the future. Kind regards, The Quality Team

Other web-users rate our hotel

  • 511 reviews 6.6/10 Location
  • 823 reviews 7.8/10 Room
  • 1,043 reviews 7.1/10 Service
  • 10 reviews 7.1/10 WiFi
  • 512 reviews 9.4/10 Vibe
  • 319 reviews 7.7/10 Breakfast
  • 257 reviews 7.6/10 Cleanliness
  • 205 reviews 4.2/10 Value

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