SLS Barcelona 5 stars

Customer review rating (ALL Rating) 4.2/5 1,686 reviews

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Description

Hotel extras

  • 5 restaurants and bars redefining Barcelona's culinary and social scene.

  • Waterfront dog friendly hotel with spacious rooms and suites each featuring a private balcony

  • Three signature seasonal pools designed for every mood.

  • Halcyon Spa offering a wellness experience with immersive treatments and jacuzzi.

  • Spectacular event venues, including an 770m² ballroom flooded with natural daylight.

Our accommodation(s)

Book this hotel
Room 1

From a private balcony to sumptuous Ortigia amenities, an extraordinary stay begins here. Two double beds sit under a focal headboard in a room of rich blue and gray tones with shining accents like a statement minibar and playful Venetian mirrors.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x2

Baby crib on request

  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Double bed(s)
  • Views: Courtyard View or Garden View
  • Most of the accommodation: Balcony

This ground floor room provides access to the vibrant SLS pool scene directly from its patio. Luxe interiors feature a glam minibar, a plush king-size bed and a bathroom with a rainfall shower, Ortigia amenities and a vanity bathed in soft lighting.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Two connected sanctuaries for up to 4 guests—bold hues, Venetian mirrors, and plush comfort. Indulge in rainfall showers, Ortigia amenities, and curated luxury from the minibar to Nespresso coffee.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 58 m² / 624 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

A private balcony tempts with sparkling vistas in the Captivate King Marina View. Step inside to luxe decor, plush comfort and irresistible amenities like Ortigia product in a rainfall shower, a stylish minibar and a vanity made for evening glam.

  • Views:

    Bay view or Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Views of the Port Forum Marina captivate from the private balcony of this luxe guest room. Two plush double beds sit under a focal headboard in a room of rich blue and gray tones with shining accents like a statement minibar and playful mirrors.

  • Views:

    Bay view or Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Experience charm, luxury, and Barcelona's allure in the Captivate Accessible Twin room. Features include two double beds, building-wide mobility accessibility, roll-in and transfer showers, visual alarms, and closed captioning on TVs.

  • Views:

    Courtyard View or Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 41 m² / 441 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Baby crib on request

A luxe seaside escape for up to 4 guests. Two connecting rooms, a double twin and a king. Each offer sweeping marina views, luxe finishes and private balconies. Enjoy Ortigia amenities in rainfall showers and shining minibars brimming with delights.

  • Views:

    Harbour view

Max. number of persons
4
Area
From 56 m² / 602 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

Suite

Euphoria Studio King Marina View

A balcony or large terrace grants marina views off this spacious Euphoria Studio. Interiors include lavishly outfitted spaces for lounging, a statement minibar for indulging, and Ortigia amenities in a rainfall shower for refreshing in style.

  • Views:

    Bay view or Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Suite

Euphoria Suite Marina Terrace

A deliciously spacious terrace with sparkling views meets lavishly appointed interiors in this euphoric experience. Lounge in the living area, dream in the separate bedroom and get ready bathed in the glow of a luxe, marble-detailed bath.

  • Views:

    Bay view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Suite

Luxuriate Suite

A magnificent terrace with loungers, a bedroom soaking tub with views, and a living room with a dining table and bar, dazzle in this suite. Modern furnishings meet sumptuous materials throughout, including an all-marble bathroom with rainfall shower.

  • Views:

    Bay view or Harbour view or Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 84 m² / 904 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Suite

Celestial Suite

The resort's largest suite and terrace also boast the most breathtaking design and views. A glowing canopy light illuminates the bed, while an all-marble bathroom and a copper-clad bar in the spacious living area form a showcase of opulent funishes.

  • Views:

    Bay view or Harbour view or Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
3
Area
From 173 m² / 1862 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Perfect for longer stays, this apartment features a kitchenette with stove, oven, microwave and mini-fridge. Just beyond is a stylish living room with dining and a private balcony or terrace, while the separate bedroom with ensuite is luxe and plush.

  • Views:

    Bay view or Harbour view or Ocean/Sea view or Panorama view

Max. number of persons
4
Area
From 61 m² / 656 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Hotel location

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELONA
Spain

GPS:41.41693, 2.231271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • JOSEP TARRADELLAS Additional charge
  • BCN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 471 rooms
  • 14 rooms for people with reduced mobility
  • 20 family rooms
  • 62 connecting rooms
  • 471 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Danish
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Polish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

17 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Outdoor unheated pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Boat excursions Additional charge

  • On site

Jet-ski Additional charge

  • On site

Pedal boat Additional charge

  • Nearby

Bike rack facilities Additional charge

  • On site

Sailing Additional charge

  • Nearby

Water-skiing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Glass bottom boat Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Parasailing Additional charge

  • On site

Scuba diving Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Water-skiing Additional charge

  • On site

Parasailing Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • On site

Scuba diving Additional charge

  • On site

Pedal boat Additional charge

  • On site

Sailing Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Valet parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

Private indoor parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Private

Services & equipment

  • Valet parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

Public outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Public

Services & equipment

  • Valet parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

Public indoor parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Public

Services & equipment

  • Valet parking

Vehicles

  • Bus parking

Security

  • Well-lit parking

Lora is a modern Mediterranean kitchen powered by open fire, where flame, smoke, and sun-drenched ingredients come together in their purest expression. Our cuisine travels across coasts and cultures, guided by warmth, spice, and the instinct to share.

Contemporary Spanish restaurant and bar made for private events and celebrations.

A post-modern cocktail bar, hidden inside the 5th floor of SLS Barcelona. Kyara is a vibrant, conceptual hotel bar blending unconventional ingredients and classic cocktails. Minimalistic, uchronia inspired aesthetic.

COSMICO ROOFTOP

Perched above the city, Cosmico is where long, sun-soaked days slip effortlessly into summer nights. A rooftop playground and poolside beats unfolds across two infinity pools, set against panoramic views of the marina and skyline. Closed for winter season

Bar Type
POOL BAR
Capacity
108

Other informations

Services

  • Musical Entertainment

Perched above the city, Cosmico is where long, sun-soaked days slip effortlessly into summer nights. A rooftop playground and poolside beats unfolds across two infinity pools, set against panoramic views of the marina and skyline. Closed for winter season

Cosmico rooftop infinity pools are now closed until next summer season. Enjoy Coral pool open to welcome you all winter.

Embark on a fitness journey at SLS Barcelona. Elevate well-being with exclusive cutting-edge facilities, enjoy rejuvenating savings, and strive for unparalleled fitness excellence.

Halcyon winks SLS-style with bold, immersive design, treatments, saunas, and a jacuzzi experience as beautiful as it is daring. Every ritual rewards indulgence, and the ultimate luxury is how you leave: radiant, confident, and ready for your close-up.

Host unforgettable weddings at SLS Barcelona with a sunlit grand ballroom, flexible event spaces, private entrance, and exceptional catering.Mediterranean design, 471 rooms, and breathtaking waterfront surroundings for an extraordinary celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,686 reviews

Customer review rating 4.5/5

Sheridan D. Business - Confirmed reviews ALL

Dear Sheridan, Thank you for sharing your lovely feedback. We’re so pleased that you enjoyed the comfort of your room, our breakfast and the welcoming atmosphere of SLS Barcelona. The marina is a lovely part of our surroundings, and we’re glad you had the chance to enjoy it during your stay. We also appreciate your comment about Wi-Fi speed. Thank you for taking the time to share your experience with us. We hope to see you again in Barcelona, Sheridan, and give you another opportunity to enjoy the SLS experience. Warm regards, The Quality Team

Customer review rating 4.5/5

Georges D. Business - Confirmed reviews ALL

Dear Georges, Thank you for sharing your thoughtful feedback. We’re pleased that you enjoyed our design, breakfast buffet and convenient location for the Forum Congress Centre. We’re also glad that our pool bar colleague and the team member who assisted you at departure made a positive impression. We also appreciate your thoughtful comments about your stay and the service provided by our team. Your feedback is valuable to us, and we would welcome the opportunity to hear from you directly at qu… We hope to have the pleasure of welcoming you back to SLS Barcelona for an even more enjoyable stay. Warm regards, The Quality Team

Customer review rating 1.5/5

Mardocay A. Couples - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We sincerely apologize for the delay in delivering your bathrobes and understand how this may have affected your initial impression of our service. We appreciate your comments regarding our outdoor pools and spa facilities. While we understand that these aspects may not have fully aligned with your expectations, we are always looking for ways to further enhance our facilities and the experiences we offer our guests. Regarding your late check-out request, these are subject to availability. However, we regret if the situation was not communicated as clearly and considerately as it should have been, as thoughtful communication is an important part of the hospitality we strive to provide. Thank you again for sharing your perspective. We take your feedback seriously and hope to have the opportunity to welcome you back to SLS Barcelona for a more enjoyable experience in the future. Kind regards, Quality Team

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

Dear David, Thank you so much for your lovely words! We’re thrilled that you and your partner had such a wonderful time at SLS Barcelona. It’s particularly special to hear that our team made such a lasting impression on you. We’ll be delighted to share your compliments with our colleague at the bar from Mexico, as well as the team members at reception and concierge. They’ll be so pleased to know that their warmth and care helped make your stay memorable. David, it was a pleasure to have you with us, and we’d love to welcome you both back to SLS Barcelona for another fantastic stay! Warmest regards, The Quality Team

Customer review rating 3.0/5

Armando J. G. Business - Confirmed reviews ALL

Dear Armando, Thank you for sharing your feedback. We regret that your arrival experience did not reflect the level of service you expected from SLS Barcelona. We understand that a smooth and welcoming check-in is an important part of any stay, and we appreciate you bringing your experience to our attention. If you would like to discuss your visit further, our Quality Team would welcome the opportunity to hear from you directly at qu… Kind regards, The Quality Team

Dear Yvette, What a lovely way to conclude an eight-day holiday! We’re delighted that SLS Barcelona surprised you with its distinctive atmosphere, beautiful views and thoughtful design, and that our team made you feel so welcome. It’s wonderful to know that you discovered something special with us at the end of your travels. Thank you as well for sharing your thoughts on the breakfast options and Wi-Fi connection. We appreciate you taking the time to give us a fuller picture of your experience. Yvette, we hope you left Barcelona with wonderful memories and that one day we’ll have the pleasure of welcoming you back for another special stay. Warmest regards, The Quality Team

Customer review rating 3.0/5

Nicky P. Families - Confirmed reviews ALL

We stayed at this hotel for 2 nights along with other family members. Upon checking in staff were friendly but not very informative of the hotel facilities, i had to ask where breakfast is, what restaurants etc. The hotel itself is beautiful but very expensive to stay. I asked the hotel to arrange a taxi for the sunday morning which they couldn't even accommodate.

Dear Nicky, Thank you for sharing your feedback following your family’s stay at SLS Barcelona. We’re pleased to hear that you appreciated the hotel’s design, the comfort of your room and the quality of the bed. We also appreciate your comments regarding the information provided at check-in and your taxi request. Thank you for bringing these aspects of your experience to our attention. Should you wish to discuss your stay further, our Quality Team would be pleased to hear from you at qu… Nicky, thank you for choosing SLS Barcelona for your family visit. We hope to have the opportunity to welcome you again in the future. Warm regards, The Quality Team

Customer review rating 4.5/5

Amir O. M. M. Couples - Confirmed reviews ALL

5 stars well designed hotel with great staff, showed great cooperation to make our stay memorable

Dear Amir, Thank you for your lovely feedback! We’re delighted that you and your partner had such a memorable stay at SLS Barcelona and that our design and the genuine cooperation of our team made such a positive impression on you. It’s also wonderful to hear that you appreciated our approach to a greener stay. We truly value your thoughtful comments and are grateful that you took the time to share your experience with us. Amir, it was a pleasure to have you both with us. We would love to welcome you back to SLS Barcelona for another special stay! Warmest regards, The Quality Team

Customer review rating 3.0/5

Marcelo V. L. Couples - Confirmed reviews ALL

The check-in staff was very welcoming. The bar in the pool experience was bad. The barman wast nice and they didn’t have beer and at least three other cocktails in the menu. The check out was bad as well. It took us 20 mins staying in lines. I don’t know if the system was too slow or the stuff were not properly trained

Dear Marcelo, Thank you for taking the time to share your feedback. We’re pleased to know that you received a warm welcome at check-in and enjoyed the comfort and facilities of SLS Barcelona. We also appreciate your comments regarding the pool bar and departure experience. Your feedback is valuable to us, and we would welcome the opportunity to discuss your experience with you directly. Please feel free to contact our Quality Team at qu… Marcelo, thank you for sharing your perspective. We hope to have the opportunity to welcome you back to SLS Barcelona in the future. Warm regards, The Quality Team

Customer review rating 5.0/5

Nina L. Business - Confirmed reviews ALL

From the minute I pulled up outside to the minute I booked out it was absolutely fantastic. Room service was amazing and quick. The spa was a treat and a half. The room and balcony was clean, welcoming and so comfortable. The bed was out of this world.

Dear Nina, What a pleasure to read that your stay at SLS Barcelona was fantastic from beginning to end! We’re delighted that our team made you feel welcome from the moment you arrived, and that you loved the prompt room service, the spa experience and your clean, inviting room and balcony. And we have to agree that there’s something special about an exceptional bed! It’s wonderful to know that you could truly unwind and relax, even during a business trip. Thank you for sharing such lovely feedback and for recommending us so highly. We hope to welcome you back to SLS Barcelona soon, perhaps for another visit with a little more time to make the most of everything the hotel has to offer. Warm regards, The Quality Team

Customer review rating 2.5/5

Stephane M. Couples - Confirmed reviews ALL

Room not ready at 2 pm , not the dame upgrade room as usual . 25 minutes for checkkng out

Customer review rating 5.0/5

Mike T. Couples - Confirmed reviews ALL

Hotel was beautiful. Staff was very friendly and helpful. Breakfast was worth it. A little bit off the path but we still managed to walk everywhere. We used the hop on/off bus which a stop is located by the mall. Love Barcelona and will be back!

Dear Mike, Thank you for such a lovely review! We’re so happy to hear that you and your partner enjoyed your stay, from the beauty of the hotel and our breakfast to the warm welcome from our team. It’s especially nice to know that our front desk colleagues went the extra mile to help you navigate your transportation plans. We’ll be delighted to share your kind words with them. Mike, we’re thrilled that Barcelona has won you over! We look forward to welcoming you both back to SLS Barcelona whenever your travels bring you our way again. Warmest regards, The Quality Team

Customer review rating 4.5/5

Vasile A. Business - Confirmed reviews ALL

Sometimes the smell was a bit odată from outside and I killed like 7 mosquitos even I didnt left the door ouside open. Overall was ok.

Dear Vasile, Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed your stay overall and that our team made such a positive impression on you. We appreciate your comments and thank you for bringing these aspects of your experience to our attention. Vasile, we hope to have the pleasure of welcoming you back to SLS Barcelona for another enjoyable stay. Warm regards, The Quality Team

Customer review rating 4.5/5

Brian D. Couples - Confirmed reviews ALL

We booked in at short notice after our late evening flight had been cancelled. We believe we were extremely lucky to find this particular hotel on such an a ‘poor weather’ night. We were tired, wet and exhausted and the welcome we received was excellent.

Thank you for sharing such a thoughtful review. We can only imagine how exhausting it must have been to face a cancelled flight late in the evening, especially in such unpleasant weather. We’re truly glad that our team’s warm welcome and personal attention helped make an unexpected situation a little easier for you and your partner. Your kind words about our reservations colleague and reception team are particularly appreciated. We’ll be delighted to share your recognition with them. It’s wonderful to know that their genuine hospitality and clear communication made such a difference. Brian, we hope your next visit to Barcelona will be under happier travel circumstances, and we would love to welcome you both back to SLS Barcelona. Warm regards, The Quality Team

Customer review rating 4.5/5

Ana V. Business - Confirmed reviews ALL

All staff are vety kind, accomodagion and room are vonderfyl, food also

Dear Ana, Thank you for sharing your feedback. We’re delighted that you appreciated the kindness of our team, your room and accommodation, and the food during your stay at SLS Barcelona. It’s especially rewarding to know that our colleagues helped make your business trip a positive experience. We truly appreciate your recommendation and hope to welcome you back to Barcelona soon. Warm regards, The Quality Team

Customer review rating 4.5/5

Robert C. B. Friends - Confirmed reviews ALL

Had a great stay. And really enjoyed the hotel. Our flights were cancelled so our stay was unplanned but nonetheless pleasant.

Dear Robert, We’re delighted that what began as an unexpected stay turned into such a pleasant experience. It’s wonderful to know that you enjoyed the hotel’s design and that our team helped make your time at SLS Barcelona memorable. We’ll be happy to share your recognition with Eric from our Concierge team, who will appreciate knowing that his assistance made a difference. Thank you also for your honest comment about our location; we understand that convenience is an important part of any stay. We hope your travels bring you back to Barcelona under happier circumstances, and that we have the opportunity to welcome you again. Warm regards, The Quality Team

Customer review rating 1.0/5

Grainne K. Business - Confirmed reviews ALL

Disappointing stay at SLS Barcelona. Customer service was not up to standard for what is marketed and charged as a 5 star hotel. My dinner reservation made with the hotel was not honoured (as they had a large group so decided to close the restaurant), the hot breakfast section was completely cold and eggs etc had clearly been sitting out for some time, and I was made to feel that requesting a receipt for work was a completely unreasonable request by the not very helpful receptionist (who initially advised me to sort it out with my tour guide even though clearly not on a tour).

Customer review rating 5.0/5

Dijana S. Business - Confirmed reviews ALL

Very pleasant stay in SLS Barcelona hotel.

Customer review rating 5.0/5

Liana B. Families - Confirmed reviews ALL

very beautiful hotel, room, dining area. Everything was up to 10.

Dear Liana, Thank you for sharing such lovely feedback. We’re delighted that you and your family appreciated the beauty of SLS Barcelona, from the design of your room to our dining spaces. It’s wonderful to know that every aspect of your stay lived up to your expectations. We truly appreciate your recommendation and hope to welcome you and your family back for another memorable visit to Barcelona. Warm regards, The Quality Team

Customer review rating 5.0/5

Raneen M. M. M. Business - Confirmed reviews ALL

Was so good the room was big and so clean and the view was amazing i really enjoyed staying at you hotel

Customer review rating 0.5/5

Klaus F. W. H. Business - Confirmed reviews ALL

The quality of a place shows when you encounter difficulties and the SLS barcelona hotel ranks at the lowest among my experience. I'm trying to get an invoice issued to my company (nothing too special... Just issued on my company name and it's adress... all in latin letters and arabic numbers, so definitely doable) All my inquiries and requests are leading nowhere. I've asked it twice when I was on site and even went through the details step by step during check out and I was told everything is perfect and I will receive the email with the invoice. However, the invoice in the email was not showing the details of my company. So the front desk was smiling at me, confirming step by step the details to me, even they were wrong. Since then I was sending three emails and calling two times, but it seems to be an impossible task to create the required invoice as there is no feedback from the Hotel whatsoever. What's the nicest smile at the welcome woth, if your important needs are thrown into the trash bin as soon you turn. As I rate reliability over smiles, I will definitely not come back to the SLS Barcelona.

Customer review rating 5.0/5

Or E. Families - Confirmed reviews ALL

We had an absolutely wonderful stay at this hotel! From the moment we arrived, the staff made us feel incredibly welcome. They greeted us right at the taxi, helped us with our luggage, assisted us throughout the check-in process, and personally escorted us to our room. The level of service and attention to detail was truly exceptional. The breakfast was fantastic, with an incredible variety of delicious options. Everything was plentiful, and absolutely nothing was missing. The hotel itself is beautiful, and the rooms are elegantly designed, spotlessly clean, comfortable, and spacious. Every detail reflects the highest standards of quality and finishing. Overall, a truly outstanding experience from start to finish. We felt very well taken care of throughout our stay and would highly recommend this hotel to anyone looking for a luxurious and comfortable experience. We would definitely love to come back!

Customer review rating 2.5/5

Bethan D. Families - Confirmed reviews ALL

The hotel management and staff were wonderful. Unfortunately, our neighbours kept us awake until around 4am most nights with loud music, drinking, what sounded like furniture being moved, and people coming in and out of the room. There was also very loud sex most nights. I was staying next door with my 18-year-old son, who ended up sleeping with headphones in. On the first night I called security, who came up and knocked to ask them to keep the noise down, but within 10 minutes it was even louder. The next day I raised it at reception and was told there wasn't really much they could do. For the following two nights, at £300 a night, I managed about two hours' sleep. The glass on our balcony was also shattered, which gave me the impression this is more of a high-end party hotel than a relaxing retreat. If you're posting it somewhere like TripAdvisor or Booking.com, some platforms filter explicit wording, so you could swap "very loud sex" for "very loud late-night activity" to make sure it gets published.

Dear Mrs. D., Thank you for taking the time to share your experience with us. We’re truly sorry that your stay was affected by the noise from a neighbouring room and that, despite raising your concerns with our team, you were unable to get the rest you deserved. We understand how frustrating and disappointing this must have been, especially during a special trip with your son. This is certainly not the experience we want our guests to have. We’re also sorry to hear about the condition of the balcony glass, as well as your comments regarding breakfast. We appreciate you bringing these matters to our attention, and please rest assured that your feedback will be taken into consideration with the relevant teams. While we’re pleased that our team made a positive impression and that you appreciated the room’s decoration, we regret that these issues overshadowed your stay. Thank you again for your honest feedback. We hope to have the opportunity to restore your confidence in us and provide you with the experience you initially expected from your stay. Kind regards, Quality Team

Customer review rating 5.0/5

Steven S. Business - Confirmed reviews ALL

My experience at SLS Barcelona was exceptional. The hotel itself is beautiful, but what truly made my stay memorable was the incredible team and the consistently outstanding level of service. I especially want to recognize the security team. Aldonado and the rest of the security staff were amazing throughout my stay—professional, attentive, welcoming, and always willing to assist. A special recognition goes to Raul, the Security Manager. His attention to detail and the way he presented himself were outstanding. He was polished, approachable, attentive without ever being intrusive, and clearly took tremendous pride in making sure guests felt comfortable and well cared for. His professionalism and leadership really stood out. The concierge team was equally impressive and consistently went above and beyond to help. I also want to recognize the breakfast restaurant staff, particularly Maria. She was absolutely outstanding—so warm, welcoming, attentive, and genuinely friendly. She made breakfast feel like more than just another hotel meal. That personal hospitality first thing in the morning made a real difference and was another example of the quality of the people working at this property. From Maria and the breakfast team to Raul, Aldonado, the security staff, concierge, and everyone else I encountered, the entire staff was amazing. The service felt genuine and personal rather than transactional. The people are what make this hotel special. They are a tremendous credit to the property and deserve to be recognized for the level of hospitality they provide. Their service is a major reason I would happily return and recommend the hotel to others

Customer review rating 4.5/5

Saad A. Friends - Confirmed reviews ALL

My guarantee was taken from without my consent. I paid 800 euros & only received 760 back. Even though I’m a regular customer of the hotel.

Other web-users rate our hotel

  • 712 reviews 6.4/10 Location
  • 1,207 reviews 7.8/10 Room
  • 1,552 reviews 6.7/10 Service
  • 16 reviews 6.3/10 WiFi
  • 715 reviews 9.2/10 Vibe
  • 460 reviews 7.8/10 Breakfast
  • 375 reviews 7.5/10 Cleanliness
  • 320 reviews 3.9/10 Value

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