Sofitel Barcelona Skipper 5 stars

Customer review rating (ALL Rating) 4.8/5 1,531 reviews

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Sofitel Barcelona Skipper - Image 1
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Av del Litoral 10, HB004318, 08005 BARCELONA, Spain

Description

Hotel extras

  • Between the Mediterranean and the city: an unbeatable location in Barcelona

  • An oasis of crystalline waters: pools to enjoy every season of the year

  • Star flavours: local essence elevated by the talent of head chef David Andrés

  • Bright and versatile spaces that inspire gatherings of up to 400 guests

  • Pets are always welcome (up to 8 kg)

Our accommodation(s)

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Hotel location

Sofitel Barcelona Skipper

Av del Litoral 10, HB004318
08005 BARCELONA
Spain

GPS:41.385864, 2.194498

Telephone
Fax +34 932 21 36 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,531 reviews

Customer review rating 4.5/5

Michael M. Solo - Confirmed reviews ALL

Very nice full service hotel with and outstanding restaurant and bar serving delicious food and excellent cocktails. Nice room with a sea view and balcony. Very nice bathroom and shower with big towels and a robe.

Dear Guest, Thank you very much for sharing such a wonderful review of your stay. We are delighted to know that you enjoyed your experience at Sofitel, especially our restaurant and bar. It is a pleasure to hear that you appreciated the delicious food and excellent cocktails, as well as the comfort of your room with its sea view and balcony. Your compliments regarding the bathroom amenities, spacious towels, and robe are also greatly appreciated. We strive to create a relaxing and refined environment for our guests, and it is rewarding to know that these details contributed to your stay. We hope to have the pleasure of welcoming you back again very soon for another memorable experience. Sincerely, Fatima Ahaddaf Guest Experience Manager

Customer review rating 3.5/5

Xiong Y. Couples - Confirmed reviews ALL

Excellent hotel in a nice and convenient location. Very accommodating upon check-in to enable me to use lower level room for a quick rest after 9-hr flight while promising a level-6 room to switch to later day when the room is ready. After dinner, attending rep at front desk denied the switch when I was ready to move out of lower level room. A bit disappointed, not about low level room which is fine, but at miscommunication between morning rep and evening rep causing earlier promise not kept.

Dear Xiong Y., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our hotel’s convenient location and found the initial room comfortable for a quick rest after your long flight. We sincerely apologize for the miscommunication regarding your room upgrade later in the day. We understand how frustrating it must have been to have an expectation set in the morning not honored in the evening. This is not the seamless experience we aim to provide, and we are reviewing this internally with our team to prevent such situations in the future. We truly appreciate your feedback, as it helps us improve our service, and we hope to have the opportunity to welcome you back for a stay that fully meets your expectations. Sincerely, Fatima Ahaddaf Guest Experience Manager

Customer review rating 5.0/5

Jovelyn W. Couples - Confirmed reviews ALL

We had an amazing 3 night stay. All staff are so friendly and helpful. The room is very nice , a true 5 star quality. On my birthday, I had a birthday cake waiting for me in our room. I never mentioned that it was my birthday. This only shows that this hotel really cares for their guest. Highly recommended and will be my hotel choice again if I go back to Barcelona.

Dear Guest, Thank you very much for sharing such a wonderful review of your stay. We are thrilled to hear that you had an amazing three-night experience at Sofitel. It is especially rewarding to know that our team’s friendliness and helpfulness, as well as the comfort and quality of your room, contributed to making your stay memorable. We are delighted that the surprise birthday cake made your day even more special. Anticipating and caring for our guests is at the heart of what we do, and your recognition truly means a lot to us. We greatly appreciate your recommendation and look forward to welcoming you back to Barcelona and to our hotel in the future. Sincerely, Fatima Ahaddaf Guest Experience Manager

Customer review rating 5.0/5

Beth A. C. Couples - Confirmed reviews ALL

Everything was wonderful. The staff was extremely helpful and friendly at all times. The room was great and very clean. We liked the location as it was (during the winter) out of the way of the crowds, but still very accessible via public transportation.

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed every aspect of your stay at Sofitel. It is especially rewarding to know that our team’s friendliness and helpfulness made a positive impression, and that you found your room comfortable and spotless. We are also pleased that our location suited your needs—quiet and peaceful during the winter, yet easily accessible via public transportation. We look forward to welcoming you back for another memorable stay soon. Sincerely, Fatima Ahaddaf Guest Experience Manager

Customer review rating 3.0/5

Jihye L. Couples - Confirmed reviews ALL

It was disappointing that room cleaning was not done even though we asked.

DearJihye L., Thank you for your feedback. We’re truly sorry to hear that your room was not cleaned despite your request, we understand how disappointing and frustrating that must have been. This is not the level of service we aim to provide, and we sincerely apologize for the oversight. Your comfort is very important to us, and we are reviewing this matter with our housekeeping team to ensure better communication and follow-through moving forward. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience on your next stay. Sincerely, Fatima Ahaddaf Guest Experience Manager

Other web-users rate our hotel

  • 505 reviews 9.1/10 Location
  • 805 reviews 8.8/10 Room
  • 1,169 reviews 9.4/10 Service
  • 8 reviews 2.6/10 WiFi
  • 353 reviews 9/10 Food
  • 333 reviews 9.4/10 Breakfast
  • 318 reviews 9.7/10 Vibe
  • 307 reviews 8/10 Comfort

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