ibis Barcelona Centro (Sagrada Familia)

ibis Barcelona Centro (Sagrada Familia) 2 stars

Customer review rating (ALL Rating) 4.5/5 1,204 reviews

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Hotel extras

  • Hotel located a 2-minute walk from the Sagrada Família

  • Hotel located a 25-minute walk from Plaça de Catalunya and La Rambla (10 minutes by metro)

  • Free WIFI throughout the hotel

  • ALLSAFE program against COVID, free medical advice

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Barcelona Centro (Sagrada Familia)

Carrer Napols 230 232, HB004593
08013 BARCELONA
Spain

GPS:41.400735, 2.172466

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,204 reviews

TripAdvisor Rating  4.0/5  2,085 reviews

Bad stay, we got robbed

Customer review rating 1.0/5

Brad S. Friends - Confirmed reviews ALL

The room itself was fine, although a little small , the staff were very helpful and the cleaning was great. However the hotel was just open to anyone and during our checkout a thief came in and stole our luggage containing our valuables and passports, so security was in others words, absolute pants

Great Location, Helpful Staff

Customer review rating 4.0/5

Duygu B. Couples - Confirmed reviews ALL

We spent 6 nights at Ibis Centro. Staff were very helpful and room was clean. As a feedback, it’d be better if room was a little bit bigger. Breakfast was ok and coffee was delicious. Location of the hotel is really centric and very close to Verdaguer metro station which is the line that takes you to the touristic attractions.

Sayın DUYGU B., ibis Barcelona Centro (Sagrada Familia) ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, André

Well located, helpful and polite staff, lovely view

Customer review rating 5.0/5

Soloan Solo - Confirmed reviews ALL

Everything good

Dear Fong Ting C., We very much appreciate your comments regarding your stay at the ibis Barcelona Centro (Sagrada Familia). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André

Comfortable and price friendly

Customer review rating 5.0/5

Vaida Friends - Confirmed reviews ALL

Very pleasant staff, good location, rooms clean and very silent inside

Dear Vaida C., We very much appreciate your comments regarding your stay at the ibis Barcelona Centro (Sagrada Familia). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Martins

Appalling hotel

Customer review rating 0.5/5

Magali C. Friends - Confirmed reviews ALL

Noisy room across a school. On the window Only a black out blind to give privacy so either you were on show for the people on the balconies opposite or you had to stay in the dark. Out of 3 plugs only one worked safely, the other 2 sparked when I plugged in my cable. The mattress was so soft I could feel the bed frame, I didn’t sleep at all and it flared up a massive back and neck pain int the morning. The air con was not working, it blew cold air only, I realised that too late as I was freezing and cought a cold. Worse still, the shower temperature kept on changing from cold to boiling hot, I actually burnt my hand. (I can provide you pictures) I left after one night when I was supposed to stay another 2. I have never left a hotel before and I have also stayed in many Ibis hotels in different towns and countries. This hotel is a disgrace and put the name ibis to shame. The person at the reception who I did my check in and out was quite rude(Douglas), he was adamant that I had not paid for my room in advance, I assured him I did. He kept telling me I didn’t. I had to pay again as he couldn’t find the payment. When I finally managed to open my emails (the wifi is also very poor) and showed him I had indeed paid for the room he was non plussed, didn’t even apologised for being quite curt with me. Also had to ask for a colleague how to proceed the refund as he didn’t know how to do it. At check out when I explained why I was leaving, showing him my burnt hand, again no reaction, couldn’t care less, I asked if under the circumstances I could get a refund for the 2 night I had paid for and he said that was my choice to leave, totally ignoring that I had no other choice but to leave if I wanted to sleep and not be burnt again. I couldn’t leave that hotel fast enough. I am hoping to get a refund and an apology.

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Other web-users rate our hotel

  • 727 reviews 9.5/10 Location
  • 674 reviews 6.9/10 Room
  • 735 reviews 9.1/10 Service
  • 9 reviews 5/10 WiFi
  • 406 reviews 7.3/10 Comfort
  • 385 reviews 8.4/10 Breakfast
  • 331 reviews 9/10 Cleanliness
  • 167 reviews 5.7/10 Value

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