We have usually had very good experiences with IBIS but not on this trip in room 304. 1: the bed was fine on 1 side but had serious problems on the other which we reported when leaving. The outside had problems and it sagged into the middle so my partner had very little sleep. 2: For goodness sake why do you only supply 1 chair? Where is the second person supposed to sit? Uncomfortably on the bed in our case! Actually it didn't matter when trying to listen to the tv as we had to sit on the bed 1 foot from the TV which brings me to = 3: I realise that TVs can create problems for neighbouring rooms but setting the volume at 16 is ridiculous. Our hearing is fine but we gave up trying to watch it even from the bed. Having 2 chairs would not have helped in this case. 4:Why no tea or coffee facilities? The rooms are not that cheap that you could not supply them. 5: glasses were taken away after the 1st night so we had none though we were able to get some paper ones. Overall then, not what we expected. The plusses were having the garage and the substantial continental breakfast.

As expected when renting Ibis, rooms are clean and tidy. But the difference is always with the people managing the hôtel and here it could be better.

Happy with everything but the extra bed I was sleeping on - the next time I come and need two beds for adults, I will definitely take a room with two double beds. The staff was friendly and helpful, recommending good restaurants nearby, and the location was a dream for visiting the Sagrada Familia - just around the corner and two blocks away. In love with Barcelona, will come back!

Good location, nice and helpful stuff

Very friendly staff. Quiet, clean rooms. Good location. No frills, but good choice.

Everything was great, everyone was very nice and helpful

Small very basic hotel. Staff is great though. Super friendly and helpful.

Hotel was clean, staff were extremely cortoeus and helpful it was a very welcome back to an ibis hotel

Excellent service and staff, always attentative and friendly

My stay was pleasant. The personell were friendly and the breakfast was really satisfactory. Everything was clean and functional. Maybe some structure would benefit from maintenance/renewal, but overall the hotel was OK.

It was amazing stay i really like it but theres no fridge

The hotel is clean, comfortable and a great location. Breakfast is the same every day, not a lot of variety. The rooms are space, needs a in room safe & a box of tissues as well as additional clothes hangers.

Friendly staff who clearly know how to make you feel welcome. Great location just round corner from sagrada familia. Very good breakfast. Room large and beautifully clean. Will certainly use this hotel again

I have stayed at this hotel on a number of occasions and the location is ideal for ourselfs with plenty to do and everything within walking distance. I would like to say the staff were an improvement on previous staff helpful, friendly and courteous and a credit to Accor hotels.

Good location, but access to the property by car is a little problematic. Directions were sent by email a few days earlier, but if one does not have access to email, then there is a problem. A text message would be preferable. GPS is not very reliable, particularly when the information is not updated.