ibis Barcelona Centro (Sagrada Familia) Hotel 2 stars

Parking costs 19€ per day. There is a lift from the underground parking up to reception. I like the fact that Ibis hotels always have trolleys to help with moving luggage. We had a spacious room, with a comfortable bed and good shower. There were plenty of shelves and hanging space. From our fifth floor room we could see the tops of the cranes that are working on the Sagrada Familia, which was, at most, a four minute walk away. Here, there is a metro station and a stop for the tourist buses. The staff were, without exception, extremely pleasant and helpful. If you are feeling energetic, it is a pleasant 25 minutes stroll to the Plaza Catalunya.

I would have assumed that all hotel rooms would have tea/coffee making facilities in them, and a small refrigerator. As this was not the case our stay was made more difficult.

The hotel was well located, very clean and the staff were very welcoming. Our only comment would be that the heating/air conditioning unit did not work

Hotel was great value and was literally round the corner from the Sagrada Família, we could see it from our room. Rooms were clean, if not a little basic. But as we were literally only sleeping and washing, it was ideal. Would definitely stay here again.

I booked the hotel using the Accor website. A week before my arrival I was emailed and told that due to a technical fault my card hadn’t been saved at time of booking and unless I have my card details via email then my booking would be cancelled. I was away in Andorra with no mobile signal and refuse from a safety perspective to provide card details via email. After a frantic email exchange the hotel eventually agreed to keep my booking open. Not a great start! Upon arrival and departure the staff were friendly, much friendlier than the tone or content of their emails. The room was small, dated and the air conditioning did not work. There was a constant stream of noise overnight from corridors and rooms and every time the corridor door shut or headboard shook. This isn’t an IBIS I can recommend and IBIS is normally or hotel of choice for city breaks.

The hotel is not far from the Sagrada Familia. There are great restaurants around. I love it

I was assigned to a room infront of the elevator. No view and unable to open the curtains :( I felt trapped

Amazing location, just 3 min walk from Sagrada Familia, tube and bus station. Good breakfasts, friendly staff.

I booked the same hotel on the same date twice because of the error of your Accor ALL APP. I called Accor customer service immediately, they suggested me to contact the hotel Ibis Barcelona Centro (Sagrada Familia) directly. After I called the hotel and explained them the situation. The hotel cancelled my booking and promised they would refund my points. 3-4 days after, I still didn't receive my point. Without any other choice I contacted Accor customer service center again. I have been informed by Accor customer service center that Ibis Barcelona centro refused to return my points and lied about I cancelled the booking by myself. This is totally not acceptable. As an international hotel group, Ibis Barcelona Centro (Sagrada Familia) shouldn't lie about the truth in order to not return my points. It is a very unpleasant experience for me, also a shame for Accor hotel management company.

Really lovely however our room smelt of smoke badly and we would have preferred more selection at breakfast

Exceptionally friendly staff, clean, great location.

Friendly staff who clearly know how to make you feel welcome. Great location just round corner from sagrada familia. Very good breakfast. Room large and beautifully clean. Will certainly use this hotel again

I have stayed at this hotel on a number of occasions and the location is ideal for ourselfs with plenty to do and everything within walking distance. I would like to say the staff were an improvement on previous staff helpful, friendly and courteous and a credit to Accor hotels.

Good location, but access to the property by car is a little problematic. Directions were sent by email a few days earlier, but if one does not have access to email, then there is a problem. A text message would be preferable. GPS is not very reliable, particularly when the information is not updated.

We stayed for 5 nights.The staff we very helpful .With directions on the first day to where the laundette was on our last. Breakfast had plenty of choices coffee was continuous . Room clean and fresh. Only weakness was no usb ports but a quick trip to shop sorted that. I liked that there was refullable bottles of soap and not alot of wasyeful little bottles. This hotel was vety close to sunway which meant travel was easy. Loved my stay