Novotel Lyon Confluence 4 stars

Customer review rating (ALL Rating) 4.4/5 2,583 reviews

3 Rue Paul Montrochet, 69002 LYON, France

Hotel extras

  • Our Gourmet Bar, truly a place to live as well as eat.

  • Direct access to the shopping and Confluence recreational center

  • Terrace, stunning views of the Saône

  • Great co-working space

  • Secure enclosed car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements. All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

Hotel location

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Telephone
Fax +33 4 37 23 64 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Lyon Confluence

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saône.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,583 reviews

TripAdvisor Rating  4.0/5  1,963 reviews

Certificate of excellence 2023

Good location for stopover unfortunately noisy

TripAdvisor rating 3.0/5

Limecurry Families - TripAdvisor review

This hotel is located right of the motorway, which makes it convenient for a stopover. It’s directly connected to a large shopping center with plenty of food and shopping options. City center is about a 10 minutes drive away (would be a 45 minute walk) - so not ideal if you want to see that. The lobby area has a nice quirky vibe with cartoon-style decorations and a very open layout. Reception staff was nice, but a bit clueless when asked for some advice what to do in the city. Rooms are pretty standard for the category and in very good condition. Unfortunately at least the night we started there was a lot of noise in the area almost throughout the night (cars honking and some unidentifiable beeping noises) and the rooms sound insulation is weak, so not suitable for light sleepers. Didn’t try the breakfast

Cher Limecurry, Nous vous remercions d'avoir pris le temps de laisser un avis détaillé suite à votre séjour parmi nous. Nos sommes sincèrement désolés que nous n'ayons pas totalement pu répondu à vos attentes. Ce week-end de l'Ascension a été festif car nous étions sur le festival des nuits sonores avec plusieurs scènes réparties dans la ville et notamment dans notre quartier. Concernant l'accès au centre ville, nous sommes à 3 stations de Tram de la gare de Perrache qui fait le lien entre l'hyper centre de Lyon et notre quartier Confluence. Nous espérons regagner votre confiance et vous accueillir prochainement dans de meilleurs conditions pour votre calme et votre repos. Très belle journée à vous

Good

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It’s good. But it’s a bit difficult to find the reception.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have a nice day Best Regards Florence PIROUTECK Room Division and Sales Manager

NICE PLACE

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is nice and well located, very practical with the parking. The restaurant is nice but the food is really expensive for the poor quality.

Bonjour Madame Ecuvillon, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Nous vous souhaitons une très belle journée Bien Cordialement Florence PIROUTECK Responsable Hébergement et Commercial

great location

Customer review rating 4.5/5

Eduard Families - Confirmed reviews ALL

clean rooms.

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Front desk

Weird

Customer review rating 3.5/5

Madison Couples - Confirmed reviews ALL

Honestly, the lack of traditional check in desk left me feeling uncomfortable. Approaching the open side of a table seeing the legs of two people sitting facing each other was very unprofessional and not welcoming. Not even facing the customers. Weird, unprofessional and I will not be visiting again due to this seemingly new age madness

Dear Sir H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Like several Accor hotels, we have opted for a mobile reception without the traditional desk, for more proximity with the customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a nice day Sincerely, Florence PIROUTECK Room Division and Sales Manager

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Other web-users rate our hotel

  • 1,148 reviews 9/10 Location
  • 1,571 reviews 7.4/10 Room
  • 1,274 reviews 8.1/10 Service
  • 19 reviews 7.8/10 WiFi
  • 691 reviews 7.5/10 Breakfast
  • 486 reviews 6/10 Cleanliness
  • 6 reviews 1.7/10 Pool

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