Novotel Lyon Centre Confluence Bord de Saone 4 stars

TripAdvisor rating 4.1/5 2,034 reviews

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Novotel Lyon Centre Confluence Bord de Saone - Image 1
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Novotel Lyon Centre Confluence Bord de Saone - Image 3
Novotel Lyon Centre Confluence Bord de Saone - Image 4
3 Rue Paul Montrochet, 69002 LYON, France

Description

Hotel extras

  • Hotel certified GREEN KEY for sustainable tourism

  • Direct access to the Confluence shopping mall and leisure activities

  • Terrace with stunning views of the Saône

  • Lively co-working space

  • Enclosed, secure parking

Our accommodation(s)

Hotel location

Novotel Lyon Centre Confluence Bord de Saone

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Telephone
Fax +33 4 37 23 64 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR LYON CONFLUENCE

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saone.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.1/5  2,034 reviews

Depressing stay in Lyon

TripAdvisor rating 2.0/5

Michal O TripAdvisor review

Depressing colour scheme (dark brown) in corridors and a room. Insufficient lighting in bathroom, bedroom and sitting area making the whole room dark and unpleasant. The room was not very clean and lacked protector on the mattress. Strangely, the hotel collects a deposit on the credit card exceeding over 50% the room rate. The deposit was collected in full (instead of pre-authorisation) and returned couple days after check-out. On the plus note, excellent location in Confluence neighbourhood and nice staff and reception area.

Best Aspect: The Staff . Everything Else: Fairish to OKish!

TripAdvisor rating 3.0/5

ChrisP-Sussex TripAdvisor review

Novotel Lyon Centre Confluence Bord de Saone is probably best described as an OK place for overnight business stops. The immediate environs of the entrance are very poorly maintained, quite awful. The entrance lobby is like a lift area to a multi-storey car park. The reception is on the 2nd Floor , the reception staff were excellent as indeed were all the staff who were to a person friendly & welcoming, I was impressed with their attitude and helpfulness. The 6th Floor room we had was quite dull , my wife wife called it the 'brown room'. The room was small , I had to walk side ways to get into one side of the bed. There was one small wardrobe with a single shelf an five hangers. No drawers. We asked for a larger room but none was available. There were tea & coffee makings but no milk sachets or the like. We quickly bought milk for the small fridge. Filtered water was provided daily. My wife did not believe the mirrors were very well placed for her to apply make-up. One night we heard the extreme revving of a car engine , it would seem the area is used by 'boy racers' which explained the numerous huge concrete blocks near the hotel entrance , presumably there to obstruct their access to the quayside and protect pedestrians. There were two options for breakfast , these were explained on a card in the room, explained in a way that bore no resemblance to the advice given on breakfast 'check-in' . Even after seven days there I would not guarantee my full understanding. Basically , though the terms are not used , there is 'continental' or 'full breakfast' option. We stuck to continental but were billed for a mix of both options. I challenged this and it was quickly corrected without any issue. For me , not one of the breakfast cereals was one I would choose. There was a wide choice of other things. As with many hotels the coffee and cold drinks left much to be desired. The hotel was very clean although on one day our room was not made-up. By far the best thing about this hotel was the wonderful staff, but even their excellent skills would be sufficient justification to return or recommend this hotel.

Good location

TripAdvisor rating 4.0/5

HakimK TripAdvisor review

Very well located, just steps away from the station within reach of major city attractions. The hotel has a direct access to the Mall and the service is ok.

Juliette, the star of Novotel!

TripAdvisor rating 5.0/5

Hakim K TripAdvisor review

Excellent location, with direct mall access and few steps away from the railway station, the hotel offer nice rooms and decent F&B offerings. My stay was uplifted with the friendly service provided by Ms. Juliette at the Front Desk who assisted me in making all the necessary arrangements to enjoy my short trip in Lyon!

Fabulous staff

TripAdvisor rating 5.0/5

kimberlymE705XW TripAdvisor review

Clean, modern hotel in the southern part of Lyon attached to a large shopping and entertainment complex. We were in town for my husband’s conference, and I was left to sightsee solo. It was easy to navigate to Old Lyon and the peninsula area in about 20-25 minutes by tram, metro and water taxi (conveniently located right behind the hotel). The breakfast buffet was the best we had on our trip to France and the staff was extremely helpful.

Dear Kimberly We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Room Division Director

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.