Novotel Lyon Confluence Hotel 4 stars

Customer review rating 4.4/5 8,423 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Lyon Confluence
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Open terrace overlooking the Saône

  • Closed parking with direct access

  • Direct access to the Confluence shopping and leisure center

  • Accessible fitness room, optimal sanitary conditions

  • Labeled ALLSAFE by Bureau Veritas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service availablePaying
Information message

Hotel location

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002
lyon
france

Tel: +330437236400

Fax: (+33)0437236401

Check-in from 14h00

Check out up to 12h00

  • Bus :  S1 Port Rambaud

  • Confluence :  S1 Confluence

  • Tramway :  T1 Hôtel de Région-Montrochet

  • By plane

    LYON SAINT EXUPÉRY At 36km / 22.37 miles

  • By car

    A6/A7 At 1.9km / 1.18 miles

  • By train

    GARE DE PERRACHE At 1.5km / 0.93 miles

  • By train

    LYON TGV PERRACHE At 0.8km / 0.5 miles

GPS :45.74102, 4.815203

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements. All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view and 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 2 single sofa beds

Accessible room
  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Enjoy an unforgettable culinary experience in our GourmetBar, around culinary themes inspired by the flavors of the world.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE TERRASSE

Non contractual photo

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,423 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,790 reviews

Customer review rating 4.4/5

Baizhigitova Business - 19/10/2020 Confirmed reviews ALL

The neighbors from the room 407 were having party and we could not sleep at all.

Dear Assel B., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Andy Business - 16/10/2020 Confirmed reviews ALL

nice hotel, easy to make reservations, easy to get to , clean, friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

comfy matresses gone and air-conditioning not working - still good buzz in bar and staff adorable

Customer review rating 4.4/5

Pia Solo - 03/10/2020 Confirmed reviews ALL

A big part of the reson I choose Novotel or Sofitel is the divine beds. What happened to the matresses in my room 403 at Novotel Lyon Confluence? Stone hard and not at all the same as usual! If I had known this I would never had booked. In addition the air-conditioning was not working. My nights was unconfortable and hot. The stay was not worth the €140+ I was paying. P.

Dear Pia B., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Modern Hotel located in the new area confluence

Customer review rating 4.4/5

Marina O. Couples - 27/09/2020 Confirmed reviews ALL

The hotel is located in the new area Confluence (south of Lyon) and the entrance is in the mall Confluence. It is at 20 min by car from the center of Lyon, Bellecour area. The hotel is clean and modern and the bar area is fancy, the staff is friendly and helpful. We love everything. Except, on the weekends, there was a group of people with their cars in front of the parking, putting some music on and we can’t sleep well. We asked the reception to call the cops. These people left when the cops arrived and then came back so it was a bit annoying. That’s why I gave a mark of 8 instead of 10.

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. Regarding the noise in front of the hotel, the general manager was informed. He's already in link with the police to stop the situation quickly. We hope to see you again very soon. Sincerely,

All good

Customer review rating 4.4/5

Eric Business - 06/09/2020 Confirmed reviews ALL

Everything went as expected

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 4.4/5

Radu T. Families - 16/08/2020 Confirmed reviews ALL

Good stay but I have an insolved issue even today. I am not Iulia T. but I have paid his invoice and I told you twice to correct it but it is not yet done. My order was on the name Radu T. and you put on my charge the invoice of Iulia T.. Please, correct it!!!Thank you

noise from people outside every nights

Customer review rating 4.4/5

Anthony D. Business - 06/08/2020 Confirmed reviews ALL

was not able to sleep due to the noise of groups outside

Dear : Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor focus on safety (Covid-19)

Customer review rating 4.4/5

Herman Couples - 06/08/2020 Confirmed reviews ALL

This hotel did not have a strong focus on safety. Hotel staff did not appear to be trained on constantly monitoring safety. As an example, the hotel had a buffet for breakfast. People were taking food without masks, and were passing on materials from hand to hand to grab food. We did not feel safe in this hotel.

Dear Herman V., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location and room!

Customer review rating 4.4/5

Daniel Families - 30/07/2020 Confirmed reviews ALL

Stayed here for a night on the way to Nice. Good room, good parking, good location. No complaints.

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mixed

Customer review rating 4.4/5

Gill L. S. Families - 28/07/2020 Confirmed reviews ALL

Very noisy at night. No attempt to rectify issues

Well located; we have stayed many times over the years

Customer review rating 4.4/5

Alexander F. Couples - 27/07/2020 Confirmed reviews ALL

This trip in spite of Covid our stay was pleasant as always

Dear Mrs Alexander, We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.4/5

Wen Couples - 24/07/2020 Confirmed reviews ALL

On our way to Spain we stayed one night at Novotel Lyon Confluence. The location is very convenient; easy to reach from the highway, nice view from the hotel bar / restaurant. There is also many other restaurant around. Room was very comfortable and clean. Despite the double glazing window, we could hear noises from the pedestrians in the night. But this is not what hotel can do. I had high expectation of the restaurant, but perhaps due to the Covid-19 measures, the atmosphere and style does not look very appealing.

Dear Marcel R., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Okay for one night

Customer review rating 4.4/5

Marc Families - 22/07/2020 Confirmed reviews ALL

Checkin,room, breakfast and staff were perfect. One (big) downside was the dinner we had in the bar. Minor discomforts: dirty table, spider cobwebs behind us, my beer glass was dirty. Then, we ordered a few tapas plates: food quality all mediocre. Nothing made inhouse, no creativity, (reheated) pizza was cold. The absolute bottom was the ‘coeur de boef tomatoes with burrata’. We didnt receive coeur de boef tomatoes but regular tomatoes, there was a big spoon of industrial pesto on top and worst of all the burrata was spoilt and tasted sour. The waitress offered a 15% reduction on the total bill for this. But overall you can see there is a lack of management in this bar. It is an absolute shame for novotel to link its premium name to an establishment with such poor standards.

AGREABLE , COSSU

Customer review rating 4.4/5

Anonymous Business - 20/07/2020 Confirmed reviews ALL

MOMENT AGREABLE, DE DETENTE, BELLE LITERIE SURTOUT !!

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées.

Refreshing stay

Customer review rating 4.4/5

Roger L. Couples - 19/07/2020 Confirmed reviews ALL

The car park was easy to access and very secure. At the reception we were greeted in a pleasant and professional way. The staff were well versed in the latest requirements in place for Covid 19 pandemic and were adhering to and advising clients to abide to the regulations.

Dear Roger L., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super location

TripAdvisor rating 4.0/5

eleonoramuzzi Friends getaway - 08/07/2020 TripAdvisor review

The position is perfect, the Reception staff is friendly and helpful. One only negative thing: the air conditioning in the room is too strong (above all during Covid-19 situation) and it is difficult to understand the function instructions.

Super location; friendly staff and good food.

Customer review rating 4.4/5

Anonymous Families - 27/02/2020 Confirmed reviews ALL

Although not happy with the room (too dark and just above all the fastfood restaurants with an unpleasant smell as a consequence, very happy with the staff; wether it be reception, restaurant or cleaning staff. Thank them for their attitude and smile and also for their friendlinesd towards the children. I also appreciated the commercial gesture when they proposed us not to pay the parking due to the room issue we had. Very professional

Great Hotel for week-end gate-away

TripAdvisor rating 4.0/5

Jean-Jacques M 26/02/2020 TripAdvisor review

Great hotel location ideal for a week-end in Lyon, close to shops, attractions, restaurants and cultural spots. Nice room, comfortable and clean, great view. Bar and breakfast service smiling and efficient.

Good stay

Customer review rating 4.4/5

C. Couples - 24/02/2020 Confirmed reviews ALL

Very good experience

Ras

Customer review rating 4.4/5

Lojo Friends - 20/02/2020 Confirmed reviews ALL

Normal

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in lyon