Novotel Lyon Centre Confluence Bord de Saone 4 stars

Customer review rating (ALL Rating) 4.5/5 1,906 reviews

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Novotel Lyon Centre Confluence Bord de Saone - Image 1
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3 Rue Paul Montrochet, 69002 LYON, France

Description

Hotel extras

  • Our Gourmet Bar, truly a place to live as well as eat.

  • Direct access to the shopping and Confluence recreational center

  • Terrace, stunning views of the Saône

  • Great co-working space

  • Secure enclosed car park

Our accommodation(s)

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Hotel location

Novotel Lyon Centre Confluence Bord de Saone

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Telephone
Fax +33 4 37 23 64 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR LYON CONFLUENCE

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saone.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,906 reviews

TripAdvisor Rating  4.1/5  2,017 reviews

Very good stay

Customer review rating 5.0/5

Mia R. Business - Confirmed reviews ALL

Chère Mia, Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis que votre séjour ait été agréable et que notre emplacement ainsi que notre cuisine aient répondu à vos attentes. Nous serions heureux de vous accueillir à nouveau lors de votre prochaine visite. Cordialement, Novotel Lyon Centre Confluence Bord de Saône

Excellent Place for duty travel.

Customer review rating 4.0/5

A.m. Business - Confirmed reviews ALL

Hello, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the cozy atmosphere, our friendly staff, and the convenient location by the river. It’s great to know the mall and transportation options added to your experience as well. We truly appreciate your kind words about our food, and we’ll take your suggestion regarding the menu variety into consideration for future improvements. We hope the gourmet bar and balcony helped you unwind after a busy day! We’d love to welcome you back soon for another relaxing stay. Best regards, Front desk

Many inconveniences

Customer review rating 0.5/5

Jorge F. Business - Confirmed reviews ALL

Dear Mr F., Thank you very much for your detailed feedback and for being a loyal customer for all these years. We truly appreciate your comments and will take them into account to improve our service. We are sorry that your last experience did not meet your expectations. We have noted your remarks regarding the arrival process, the absence of a courtesy drink, the water in the refrigerator, and the noise at 5 AM. We understand that these elements may have disrupted your stay, and we sincerely apologize for that. Regarding the incident with the homeless person near the elevators, we will take measures to ensure that such situations do not occur again. We are also in the process of making improvements to the room layout, specifically to better address your requests for peace and comfort. We hope to have the opportunity to provide you with an experience that better aligns with your expectations during your next visit. Thank you again for your loyalty and valuable feedback. Best regards Novotel Lyon Confluence Bord de Saône

Perfect spot

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you appreciate our location and find our team easy to work with. We look forward to welcoming you back on your next visit. Best regards, Novotel Lyon Centre Confluence Bord de Saone

Very nice stay

Customer review rating 4.0/5

Christophe B. Friends - Confirmed reviews ALL

Bonjour Monsieur B., Merci beaucoup pour votre commentaire ! Nous sommes heureux que vous ayez apprécié notre emplacement, le parking et le petit-déjeuner. Votre satisfaction est très importante pour nous, et nous serions ravis de vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Novotel Lyon Centre Confluence Bord de Saône

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Other web-users rate our hotel

  • 1,024 reviews 9/10 Location
  • 1,276 reviews 7.4/10 Room
  • 1,052 reviews 8.6/10 Service
  • 24 reviews 6/10 WiFi
  • 590 reviews 8/10 Breakfast
  • 402 reviews 6.6/10 Cleanliness
  • 296 reviews 6.7/10 Amenities
  • 11 reviews 2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.