Novotel Lyon Confluence

Novotel Lyon Confluence 4 stars

Customer review rating (ALL Rating) 4.4/5 2,373 reviews

See on a map

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Our Gourmet Bar, truly a place to live as well as eat.

  • Direct access to the shopping and Confluence recreational center

  • Terrace, stunning views of the Saône

  • Secure enclosed car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Lyon Confluence

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saône.

Book

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements. All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,373 reviews

TripAdvisor Rating  4.0/5  1,950 reviews

LOCATION , ROOMS, PARKING FOOD ALL WAS OK

Customer review rating 5.0/5

Avner G. Business - Confirmed reviews ALL

as i mention for me all was very good

Dear AVNER G., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence PIROUTECK Room Division and Sales Manager

Nice rooms, food and service

Customer review rating 5.0/5

Klaus Business - Confirmed reviews ALL

Very nice hotel with a good location. Very good breakfast and very service minded staff.

Dear Klaus, We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services ! :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane de Richaud Room Division and Sales Assistant Manager

unhelpful staff, trash on the corridors

Customer review rating 2.0/5

John Couples - Confirmed reviews ALL

There were bottles for at least 20 hours in the corridors. The cleaners came and just left them there. Also, we arrived 20 minutes before the check in time and the reception desk did not bother checking if our rooms were ready. They flat right told us to come back in 20 minutes. When asked, they just said "NO".

Dear JESUS G., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Solenn, Room division and Sales Assistant

Not the ususal

Customer review rating 3.5/5

Peter Business - Confirmed reviews ALL

I was surprised by the "low key" reception. Breakfast and rooms were fine.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Excellent comfort, good restaurant.

Customer review rating 4.5/5

G. D. Business - Confirmed reviews ALL

Well placed hotel, comfort level is excellent, clean & safe hotel. Restaurant is very good with friendly staff & nice menu mix. Quick & flexible reception.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,028 reviews 8.9/10 Location
  • 1,439 reviews 7.5/10 Room
  • 1,198 reviews 8/10 Service
  • 15 reviews 8.9/10 WiFi
  • 615 reviews 7.4/10 Breakfast
  • 450 reviews 5.8/10 Cleanliness
  • 6 reviews 1.7/10 Pool

Powered by Trustyou

All our hotels in Lyon