Novotel Lyon Centre Confluence Bord de Saone 4 stars

Customer review rating (ALL Rating) 4.6/5 1,772 reviews

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Description

Hotel extras

  • Large terrace of 1,940 sq.ft with panoramic view of the Saône for relaxing.

  • A pleasant area, quayside hotel, shopping mall and river shuttle

  • Green Key certified hotel, committed to a responsible environmental policy.

  • Near downtown and the main tourist sites, which are quick to access.

  • Easy access, secure private parking, prime location, transport to Lyon.

Our accommodation(s)

Hotel location

Novotel Lyon Centre Confluence Bord de Saone

3 Rue Paul Montrochet
69002 LYON
France

GPS:45.74102, 4.815203

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR LYON CONFLUENCE

Discover our contemporary Lyon-style restaurant where you can taste our local products made with passion, and enjoy a stunning view of the Saone.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,772 reviews

Customer review rating 5.0/5

Danielle R. Friends - Confirmed reviews ALL

The location is attractive, the staff welcoming and professional, the restaurant tasty. Everything was there to make my stay fabulous.

Dear Danielle R., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our attractive location, found our staff welcoming, and appreciated the quality of our restaurant. Your satisfaction is our priority, and we look forward to welcoming you back for another fabulous stay. Best regards, Novotel Lyon Centre Confluence Bord de Saone

Customer review rating 3.5/5

Mun T. L. Couples - Confirmed reviews ALL

My stay with Novotel Lyon began on weekend, at the time of my checkin (evening 9~10pm+) which the level#2 door access via gourmet bar is locked and voice-call is not made available. As a late check-in customer following the Centre Confluence signage leading my way to level#2 only to find no reception counter nor front door access is particularly concerning to me (and no prior message/ email notification on instruction were given either). After which, i have to figured my way out to walk a big round trip to ground floor lift lobby in order to reach reception counter with two luggage. The reception counter arrangement is a disaster in my humble opinion. other than that, the room is nice, clean and big in size.

Dear Mun T. L., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Lyon Centre Confluence Bord de Saone. I appreciate your comments about the room quality and cleanliness, as we strive to provide a pleasant environment for all our guests. I sincerely apologize for the confusion you experienced during your weekend check-in. I understand how frustrating it can be to navigate unfamiliar areas, especially when arriving late in the evening. Your concerns regarding the accessibility of the reception area and the lack of communication prior to your arrival are duly noted. We continually aim to improve our guest experience, and your insights are valuable in helping us identify areas for enhancement. Thank you once again for your feedback, and I hope to welcome you back in the future for an even better experience. Best regards, Novotel Lyon Centre Confluence Bord de Saone

Customer review rating 5.0/5

Luciana S. T. Families - Confirmed reviews ALL

The room is absolutely beautiful, and the level of luxury goes beyond what you would typically expect from a four-star hotel. The service at reception during check-in was exceptional. We arrived at 4 a.m., and despite the early hour, we were welcomed with genuine warmth and kindness. The thoughtful gifts for my children made the experience even more special.

Dear Luciana S. T., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found your room luxurious and that our reception team provided you with a warm welcome, even during the early hours of your arrival. It is also gratifying to know that the thoughtful gifts for your children contributed to making your experience special. We appreciate your kind words and hope to welcome you back in the future. Goodbye, Novotel Lyon Centre Confluence Bord de Saone

Customer review rating 4.5/5

Diana H. Families - Confirmed reviews ALL

Large rooms Comfortable beds Pet friendly Very good breakfast Direct access to shops

Dear Diana H., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our exceptional location, spacious accommodations, and comfortable beds. It is also wonderful to know that you enjoyed our pet-friendly policy and breakfast offerings. We look forward to welcoming you back in the future. Best regards, Novotel Lyon Centre Confluence Bord de Saone

Customer review rating 5.0/5

Erich N. Business - Confirmed reviews ALL

good room size and comfortable

Dear Erich N., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our rooms to be spacious and comfortable, contributing to a relaxing business experience. Your satisfaction is important to us. Goodbye, Novotel Lyon Centre Confluence Bord de Saone.

Other web-users rate our hotel

  • 1,003 reviews 9.1/10 Location
  • 1,250 reviews 7.7/10 Room
  • 1,057 reviews 8.7/10 Service
  • 17 reviews 6.3/10 WiFi
  • 615 reviews 8.3/10 Breakfast
  • 385 reviews 7.4/10 Cleanliness
  • 255 reviews 7/10 Amenities
  • 17 reviews 4.1/10 Pool

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