ibis Lyon Gerland Musée des Confluences 3 stars

Customer review rating (ALL Rating) 4.5/5 1,170 reviews

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ibis Lyon Gerland Musée des Confluences - Image 1
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68 Avenue Leclerc, Les Berges du Rhone, 69007 LYON, France

Description

Hotel extras

  • Certified ALLSAFE by Bureau Véritas

  • Private closed and paid parking with direct access to the hotel

  • Close to public transport (10 min from Perrache TGV Station) and freeway

  • Next to public transportation (TGV Perrache Station 10 min) and freeway

  • Light snacks on offer at any time, 24/7

Our accommodation(s)

Hotel location

ibis Lyon Gerland Musée des Confluences

68 Avenue Leclerc, Les Berges du Rhone
69007 LYON
France

GPS:45.733239, 4.822805

Telephone
Fax +33 4 78 72 28 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

LA FABRIK

Notre Brasserie vous accueille tous les jours Une restauration simple, de qualité, pour le plaisir des petits et grands !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,170 reviews

TripAdvisor Rating  3.8/5  722 reviews

Customer review rating 5.0/5

Claudio M. Business - Confirmed reviews ALL

Everything was fine. We have asked an invoice and it was sent as promised correctly. Professional.

Customer review rating 5.0/5

Mate B. Couples - Confirmed reviews ALL

The location of the hotel is great, the tram stop is just in front of it, and the metro is also a few minutes walk. The room was very comfortable, we even made a special request and the hotel stuff fulfilled it without questions. Everyone was very kind, the breakfast was also quite delicious. Overall, very pleasant stay.

Bonjour Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous laisser un commentaire, votre avis est important pour nous. Nous nous réjouissons d’apprendre que vous passé un excellent séjour au sein de notre hôtel, et que vous avez apprécié la qualité de nos services d’accueil, du service de nettoyage et du service de restauration. En espèrent, vous revoir pour un prochain séjour, Bien cordialement, Sandrine La réception

Customer review rating 5.0/5

Christele P. Business - Confirmed reviews ALL

comfortable room, convenient restaurant

Customer review rating 0.5/5

Lenka K. Business - Confirmed reviews ALL

I was very disappointed with my stay at this hotel. The rooms are small, with tiny windows that barely let in any light. The furnishings are old and outdated, and there is no fridge or kettle available in the room, which is very inconvenient. Breakfast was another letdown – there was no fresh vegetables offered at all, which is surprising and unacceptable for a hotel of this category. Overall, both the rooms and breakfast are significantly worse than the neighboring hotel, which offers much better value for the same price. The hotel next door even has a fitness center, which this one lacks. I would not recommend staying here unless major improvements are made.

Dear Mrs, We have carefully read your 2 comments and we regret that your stay did not meet your expectations. However, please allow us to clarify that the facilities you mentioned (minibar, kettle, vegetables at breakfast, fitness room) are not part of the ibis brand standards nor of the criteria for a 3-star hotel. These services are offered in higher-category establishments such as Novotel. Our hotel fully complies with the standards of both the 3-star classification and the ibis brand (including the size of our rooms). If, during a future stay, you wish to enjoy more extensive services (larger rooms, a wider breakfast selection, additional in-room amenities), we would recommend you to choose Novotel, which will better suit your expectations. We remain at your disposal. Best regards, Laura Casanova Adjointe de direction

Customer review rating 1.5/5

Sami E. E. Business - Confirmed reviews ALL

No brush to clean the toilet. Sink was not esthetically clean. Floor not properly maintained. Corners of walls look poor and not well maintained. Not enough choices for breakfast. I’ve been using ibis for many years now this is definitely among the least ones I enjoyed.

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Other web-users rate our hotel

  • 646 reviews 8.2/10 Location
  • 996 reviews 5.3/10 Room
  • 1,015 reviews 9.1/10 Service
  • 9 reviews 8.5/10 WiFi
  • 596 reviews 4.5/10 Comfort
  • 549 reviews 8.4/10 Breakfast
  • 363 reviews 6.3/10 Cleanliness
  • 210 reviews 3.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.