ibis Styles Dragon Mart Dubai

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ibis Styles Dragon Mart Dubai 3 stars

Customer review rating (ALL Rating) 4.3/5 234 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Next to Dragon Mart 2 and a stone's throw away from Dragon Mart 1

  • Free breakfast and WIFI

  • Fitness centre

  • Dedicated kids' corner

  • Modern meeting facilities

Hotel location

ibis Styles Dragon Mart Dubai

Ibis Styles Dragon Mart, Al Awir Road E44 on Hatta Road
P.BOX68278 Dubai
United Arab Emirates

Telephone +971 4 563 0000

Fax +971 4 514 7915

Contact email

  • By plane

    DUBAI INTERNATIONAL At 17km / 10.56 miles - Shuttle paying

  • By train

    RASHIDIYA At 12km / 7.46 miles

GPS:25.17448, 55.419968

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

THE MARKET RESTAURANT

Our stylish International Restaurant the Market offers a selection of international favorites in an exciting and friendly setting. The ideal place to grab a snack, have a delicious Lunch or buffet dinner and catch up with friends at the café in the lobby.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Equipped with the new ibis Sweet bed, the hotel offers the ultimate in comfort: cozy bed, desk, sofa, internet, carpet flooring, LCD TV with international channels, a bathroom with shower, tea & coffee making facilities, mini fridge and safe deposit box.

Our guest reviews

Our guest reviews for
ibis Styles Dragon Mart Dubai

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  234 reviews

TripAdvisor Rating  4.5/5  747 reviews

Certificate of excellence 2022

No Issue

Customer review rating 5.0/5

L. Business - Confirmed reviews ALL

It was first time to stay in this hotel, I will come back again because of the good staff in the hotel like the friendly reception, I checked out early morning and kept my bag in the reception and when I my girl friend came back to take it she met the reception manger "Sabli" he try to help her to stop taxi and he did not leave her until taxi came, thank you so much good reception service. will come back again lot of love and kiss :)

Dear L., We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry AL Bittar Front Office Manager

Good reception staff

Customer review rating 5.0/5

Peng Couples - Confirmed reviews ALL

overall stay was nice and good reception staff he make my order fast

Dear Peng, Thank you for choosing Ibis styles dragon mart to stay, and for taking your time to write this review. I am delighted to know that you have enjoyed your stay with us. Our amazing guests deserve the best and we are striving to offer outstanding services. Your kind words will be definitely shared with the team especially to the receptionist who did the check in for you whom you have personally mentioned. Thank you once again and we are looking forward to welcome you back soon. Sincerely, Sabry Al-Bittar Front Office Manager

A great stay

TripAdvisor rating 5.0/5

youlandab867 Business - TripAdvisor review

She arrived to a big, clean, and spacious lobby busy with customers. She was greeted, checked in, given a room on the dragon mart side. When she returned to her room, she had a beautiful fruit arrangement. We all were so happy for this. Thank you so much. She really needed it too. She was so hungry and tired. We want to thank everyone for making her stay a really good one.

Dear youlandab867, Thank you for choosing Ibis styles dragon mart to stay, and for taking your time to write this review. I am delighted to know that you have enjoyed your stay with us. Our amazing guests deserve the best and we are striving to offer outstanding services. Your kind words will be definitely shared with the team. Thank you once again and we are looking forward to welcome you back soon. Sincerely, Sabry Al-Bittar Front Office Manager

Good Stay

Customer review rating 4.5/5

Haitham M. Business - Confirmed reviews ALL

All went good except the discount on the F&B is not applied?? as a Platinum member, there was 33% discount of F&B , but it was not applied??

Dear Haitham, Thank you for choosing Ibis styles dragon mart for your stay in Dubai and taking the time to share your experience. It’s always pleasure to receive positive feedback. We are saddened to hear that you did not receive a discount of Food and Beverage, however we just would like to double check if you paid that bills also by using visa card or any other way of payment, as this discount offer is for members who is using Visa cards only. Please note that on your next visit we will be applying discount for your food and beverage consumptions even if this promotion is over. On other hand with regards of the room amenities, please note that we are not placing iron and iron board in the rooms in advance, however it is available free of charge on guest request, however the slippers and personal hygiene kit, we are not providing it free of charge but guest can buy those items from the reception team with very competitive price We look forward to welcoming you back! Sincerely, Sabry Al Bittar Front Office Manager Sabry Al-Bittar | Front Office Manager

Chinese friendly hotel

Customer review rating 5.0/5

F. Couples - Confirmed reviews ALL

Staff in reception and food are good

Dear F., We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team specially reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al Bittar Front Office Manager

very good

Customer review rating 5.0/5

Zuhair A. Families - Confirmed reviews ALL

everything is good

Dear Zuhair, Thank you for choosing Ibis styles dragon mart to stay, and for taking your time to write this review. I am delighted to know that you have enjoyed your stay with us, our amazing guests deserve the best and we are striving to offer outstanding services, your satisfaction is our goal. Thank you once again and we are looking forward to welcome you back soon. Sincerely, Sabry Al-Bittar Front Office Manager

room Number # 626

Customer review rating 0.5/5

Mohammed Couples - Confirmed reviews ALL

I stay in room # 606, I request for cleanup my room even I tag on door handle to cleanup , Than I call to the hotel reception room is clean or not they that guy said yes it’s clean, when I back to the room the room was not cleanup , I am really disappointed on this trip , This service is so shamed ,

Dear Irfan, Thank you for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to highlight to you that as you book and stay only 1 night therefore we are not providing full cleaning service on same date of arrival, as well next day our team will clean the room if guest extend the stay, however if guest requested we can remove the garbage and do touch up for the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabry Al Bittar Front Office Manager

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Needed some stuff for the room. I called reception and housekeeping, neither of them took call so i have to go down to the reception

Dear Yra, Thank you for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabry Al Bittar Front Office manager

Helpful staff

Customer review rating 5.0/5

Cai M. J. Solo - Confirmed reviews ALL

Thanx to Chinese speaking in reception, she order to me good room

Dear Cai Ming J., We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team especially our Chinese speaker. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al Bittar front Office Manager

Excellent!!

Customer review rating 5.0/5

Yaser Couples - Confirmed reviews ALL

Our 7 days stay in Dubai couldn't have been better!! The hotel is 15 to 25 minutes drive to nearly all attractions in Dubai. Check-in was smooth and quick. The room was sparkling clean. Towels and sheets were changed whenever we asked. Breakfast was good and restaurant staff were always nice and helpful. As a budget hotel you won't expect much accessories in the room. Iron and hairdryer are available on-demand. Wanted to use the computers in the business corner but noone in the hotel had any clue what the passwords are!! It seems this issue was fixed later on. Of course there must be some minor issues like the restaurant's coffee machine which should be replaced. Also the room's wardrobe can hurt your head when opened!! Generally I highly recommend this hotel for future stays!!

Dear Yaser, Thank you for choosing Ibis styles dragon mart to stay. We very much appreciate your detailed comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback, we are happy that you enjoyed your stay, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al Bittar Front Office Manager

Wonderful place with warm staff

Customer review rating 5.0/5

Deepak K. Business - Confirmed reviews ALL

Staff was extremely friends and the hotel was super clean. The marketplace restaurant staff makes you feel at home. Thank you for making my stay so comfortable

Dear Deepak, We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team especially the market restaurant team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al Bittar Front Office Manager

disappointing

Customer review rating 2.0/5

David O. Solo - Confirmed reviews ALL

for being promoted as a 5 Star experience, it was quite disappointing. first the price for the one night was higher that advertise from the website, second their were no hand towels for the guests. Third there was no amenities like toothbrush, toothpaste, razor..etc. No coffee maker, only hot water.. overall experience would only rate as a cheap overnight stay,

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. I am sorry that your experience did not meet your expectations especially that we fail in providing the hand towel on your pre-arrival; please allow me to express my sincerest apologies. Please note that after checking the points that you highlighted we would like to inform you that our hotel categories as 3 stars budget hotel, therefore at Ibis hotels we are not providing coffee maker, instead we are providing tea and coffee amenities and water boiler, as well as we are not providing personal hygiene kit, however you can buy it from the reception desk with very competitive price, and by going through the rate, we found that we have offered you special rate as member of Accor which is 10% lower than the public rate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabry Al Bittar Front Office Manager

good service and hotel room

Customer review rating 5.0/5

Siti M. R. Families - Confirmed reviews ALL

this is my second time stay at this hotel and always having good experience. the staff is really helping amd kind and i also getting upgrade to family room.

Dear r., Thank you for choosing Ibis styles dragon mart and for sharing your feedback. We are honored to learn that you had a remarkable time with us and we are happy to know that this stay was the second time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in near future. Sincerely, Sabry Al Bittar Front Office Manager

Nice Hotel

Customer review rating 5.0/5

G. J. Business - Confirmed reviews ALL

It was a fantastic stay, neat and clean, good room service and very friendly staff

Dear Mr. G., Thank you for sharing your experience recent experience with us. We’re proud that you found our hotel is clean and We’re very happy to receive such genuine compliments especially regarding our staff, their kindness and helpfulness is our greatest asset. I won’t miss sharing your feedback with our team. We look forward to welcoming you soon again. Sincerely, Sabry Al Bittar Front Office Manager

Helpful staff

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Helpful staff, special thanks to front desk staff who helped me, for check in. Nice lobby with some camels and very cute panda

Dear H., We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback I am glad that you late the service which provided by our front office team, as well you like the hotel decoration, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al-Bittar Front Office Manager

Good location

Customer review rating 4.0/5

Narendra K. Families - Confirmed reviews ALL

We enjoyed staying , the location is good, the services was good,

Dear N., We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback I am glad that you like our service and our hotel location was convenient to you, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabry Al-Bittar Front Office Manager

A quick business staycation

TripAdvisor rating 5.0/5

youlandab867 Business - TripAdvisor review

It's always busy, but they are always professional. She arrived to a big, clean, spacious, and quiet, lobby. She was greeted and checked in very quickly. They gave her the best according to her preferences and she was on her way. She got so much work done her, plus she was able to catch up on sleep. We can tell that everyone is working very hard. We only had two concerns: (1) the wooded air of her room was a little untidy, but housekeeping vacuumed the next day. (2). During our live online meetings when she was order her breakfast the Asian/Indian man kept asking her to come downstairs. This is a bit annoying because she was already told during check-in that her breakfast can be delivered to her room. It also wasted time because she only had five minutes to order breakfast before she gave her presentation. We hope these two things will be corrected during her next stay

Dear Youlandab867, Thank you so much for choosing ibis Styles Dragon Mart for your guest booking. I am delighted that your guest had a pleasant and restful stay with us and enjoyed so many aspect of her visit; from our spacious lobby, check-in and the excellent service from the team. I am also grateful to receive your feedback on areas to improve as it allows us to enhance on our guest experience. Thank you once again for your review and I hope it will not be long until we welcome you or your guest back again. Best Regards Aihleen Galang

A great business staycation

TripAdvisor rating 5.0/5

youlandab867 Business - TripAdvisor review

We love sending Dr. Barber here. It's close to our offices. It's in a nice location. There is food, beverages, malls, and petrol stations near this hotel. There are other hotels too. They always give her a room facing the front of their hotel. She gets so much work done here. The food is good and the service is great. We just can't figure out why they've never given her a free upgrade. She's a platinum member. Other than that, we are satisfied with this hotel. She comes back well rested and her work is always done on time.

Dear Ms. Youlanda, We very much appreciate your comments regarding Ms. Barber's stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback that will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you may already know, Ibis Styles Dragon Mart is a budget hotel where some of the services and offers are limited compared to 4 and 5 star hotels such as an upgrade for our loyal members. Upgrade is only applicable from 4 star properties and above. Thank you again for sharing her experience, and we hope her next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

A great place to quarentine

TripAdvisor rating 5.0/5

youlandab867 Business - TripAdvisor review

I love coming here. The lobby is beautiful, cozy, and spacious. I really appreciate the reception staff. The are happy, professional and supportive. I enjoy the getting a room with a good view. The Café always takes care of my food.

Dear youlandab867, Thank you for leaving a review on TripAdvisor, I am glad to read that you enjoyed your stay and that the staff met your expectations. Looking forward to having you stay with us again. Kind Regards, Yann Decaix General Manager

Nice hotel but poor location

TripAdvisor rating 4.0/5

Vinther75 Business - TripAdvisor review

Unless you really are fond of chinese retail there is no reason to stay here out In Nowhere Land. New and Nice hotel, though. Staff very service minded, ok breakfast and very clean overall. Recommended only if you want to go to Dragon Mart.

Dear Vinther75, Thank you for the general feedback. Whilst out location is as you mentioned near Dragon Mart, we do have IMG Worlds and Global Village a quick 10 minute drive away. However you are also right that we are further away from the city and without your own car you will need to use local taxis to get around. We cater mostly to the local market in International City and Silicon Oasis. Kind Regards, Yann Decaix General Manager

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