Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, MADRID, 28014, ES
Telephone: +34913600011
Rating: 4.3

Mercure Madrid Centro

Hotel for travellers looking for local and authentic experiences

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN, Hotel Management

Hotel extras

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Room

Room with queen-size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Room with twin beds.

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room with twin beds or one double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Room

Single room.

1 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

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Suite

Junior Suite

3 pers. max
45 m² / 484 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

See availabilities

Room

Standard Room with additional bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Twin bed(s)
Accessible room

See availabilities

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 MADRID
Spain

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

+34 914 29 23 91

ATOCHA

Railway station

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

Museums

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

Botanical gardens

Access: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

Museums

Access: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

Museums

Access: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

Tourist attraction

Access: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

Tourist attraction

Access: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

Tourist attraction

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

Tourist attraction

Access: 2.5 km / 1.55 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 45 m² / 484.376 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,184 reviews

Melissa G. Couples - 2/19/2026 Confirmed reviews ALL

We were disappointed with the hotels rooms. The sound proofing was not good.We could hear the people above us and next to us. The torn sheer curtains and paper cups for hot drinks in the rooms was very disappointing. The staff were great and the common areas were very nice. The bathroom was well appointed but the bedroom had dark timber benches and they had chips and dents .

Dear Melissa, Thank you very much for taking the time to share your feedback regarding your recent stay at Mercure Madrid Centro. We are truly sorry for the inconveniences you experienced and for not fully meeting your expectations. Please rest assured that we have taken note of all your comments regarding the soundproofing, room details, and overall condition of the bedroom furniture, as this feedback helps us continue improving our facilities and services. Regarding the early check-in, kindly note that it is always subject to availability. Of course, Gold members are given priority for early access whenever possible; however, at the time of your arrival, we unfortunately did not have a room ready. We sincerely apologize for the wait and any frustration this may have caused. We truly appreciate your kind words about our team and the common areas. It is very encouraging for us to know that our staff made a positive impression. We regret that your overall experience was not entirely satisfactory, but we genuinely hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Katarzyna O. Business - 2/14/2026 Confirmed reviews ALL

Nice hotel that it is very well located in the city Center. Rooms were comfortable and clean. Really helpful staff. I think the coffee during breakfast should be much better because it was really terrible that surprised me. However, the tea selection was phenomenal so I was fine. I think also would be great to have an iron in each room and maybe one more conference room to be able to work from the hotel a bit because during my stay it was occupied. Overall I am happy with the stay and the service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Jorge A. Families - 2/12/2026 Confirmed reviews ALL

Great location in Madrid. Nice staff always available to help us. We had an issue with the safe box. Unfortunately wasn’t resolve during our stay there.

Dear Jorge, Thank you very much for your 9/10 review and for sharing your experience with us. We are delighted to know that you enjoyed our great location in Madrid and that our team was always available to assist you. Your kind words about our staff truly mean a lot to us. At the same time, we sincerely apologize that the issue with the safe box was not resolved during your stay. We understand how important this service is, and we regret any inconvenience this may have caused. Please be assured that we will review this internally to prevent similar situations in the future. We hope to have the pleasure of welcoming you back soon and providing you with a flawless experience next time. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Praneet T. Business - 2/10/2026 Confirmed reviews ALL

Brilliant - thank you for the upgrade

Dear Praneet, Thank you very much for your wonderful review and for rating us 9 out of 10. We are delighted to know that you appreciated our location and enjoyed the room. It is especially nice to read that you were happy with the upgrade, it was truly our pleasure. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences to our guests. We hope to have the pleasure of welcoming you back to Mercure Madrid Centro very soon. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro