Novotel Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.2/5 1,616 reviews

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Orchard District, 28 Stevens Road, #01-01, 257878, 257878 SINGAPORE, Singapore

Description

Hotel extras

  • Tropical lush urban paradise in central Singapore

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Novotel Singapore On Stevens

Orchard District, 28 Stevens Road, #01-01, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Telephone
Fax +65 6491 6085

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,616 reviews

TripAdvisor Rating  4.6/5  1,895 reviews

First time in Singapore

TripAdvisor rating 5.0/5

Judy W TripAdvisor review

My husband & I stayed at Mercure on Stevens in Singapore which is incorporated with Novotel, excellent stay, fabulous staff treated special. We are Platanim members so the lounge on the 10th floor of Novotel was available to us. Oh!! Special the food, drinks, very nice & our special person who served us was Anand, he just made us feel so comfortable & nothing was too much trouble, outstanding!!

Customer review rating 4.0/5

Arun P. Families - Confirmed reviews ALL

We had a good time staying at Novotel. The breakfast buffet covers wide variety of Indian food thus highly suited for indian travellers. Rooms are well maintained. Overall we had a great time staying at this hotel.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore On Stevens. We are delighted to hear that you enjoyed the extensive breakfast buffet tailored for Indian travelers and found our rooms well maintained. It is our priority to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back for another pleasant stay in the future. Piotr Kupiec General Manager

Customer review rating 3.0/5

Yew C. C. Friends - Confirmed reviews ALL

Is time to do a face lift ,replace old furniture in the room .. May be can improve in the toiletries..only toothbrush provided ,no cotton buds n shower cap .

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the condition of your room and take your comments about the cleanliness and furnishing. Please be assured that we continuously evaluate our facilities and amenities to enhance the guest experience. Your insights regarding the toiletries have also been noted, and we appreciate your suggestions for improvement. Best regards, Piotr Kupiec General Manager

Customer review rating 3.0/5

Edo R. S. Families - Confirmed reviews ALL

Everything was fine, except the service during check-out was very poor. There was no one to help carry down my family’s luggage, and we had to complain first before they finally arranged someone to assist us.

Dear Valued Guest, Thank you for sharing your experience with us. I am pleased to hear that your overall stay was satisfactory. However, I regret that the check-out service did not meet your expectations. Our team strives to provide prompt assistance, and your feedback highlights an area for improvement. We appreciate your understanding and will use your comments to enhance our service quality in the future. Piotr Kupiec General Manager

Customer review rating 3.5/5

Roy S. K. Couples - Confirmed reviews ALL

Overall had a really good stay. Room was nice, staff were lovely. Ambiance of the hotel was good.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the ambiance of the hotel and found our staff to be lovely. Your positive remarks regarding the room are also appreciated. We hope to welcome you back soon for another enjoyable experience. Sincerely, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 838 reviews 8.4/10 Location
  • 1,272 reviews 7.4/10 Room
  • 1,828 reviews 7.3/10 Service
  • 19 reviews 7.1/10 WiFi
  • 610 reviews 7/10 Cleanliness
  • 585 reviews 7.3/10 Food
  • 415 reviews 6.7/10 Breakfast
  • 217 reviews 9.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.