Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 583 reviews

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)
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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  583 reviews

TripAdvisor Rating  4.8/5  773 reviews

Certificate of excellence 2025

Great hotel at Yongsan

TripAdvisor rating 5.0/5

Jeroen v TripAdvisor review

Great hotel at a central location in Seoul (Yongsan). The hotel is located in Seoul, not really city centre but very close to public transport (Yongsan station) and the I-Mall. There a lot of good diner options in the neigbourhood of the hotel (5 - 10 minute walk). The hotel is located in a big complex called Dragon City. The reception is professional but it took quite a while to check-in (could be more efficient). The facilties in the hotel are excellent (gym, swimming pool, Japanese sauna) and really worth five star! The rooms are very spacious (I had a junior suite) and more like a small appartment (with kitchen, washing machine). They are modern and clean. Also really five star. The rooms are also very quiet and the shower (there’s no bath, which I don’t mind) with rain shower is good and provides good warm water. The breakfast buffet is very good with a lot of choice, there was also enough space. The city centre can be reached with a taxi in about 10 minutes (depending on traffic) or public transport (Yongsan station).

Dear Jeroen v, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing such a detailed and positive review. We are delighted to know that you appreciated our convenient location in Yongsan, with easy access to Yongsan Station, I-Mall, and the many dining options within walking distance. It is also wonderful to hear that you enjoyed the facilities within the Dragon City complex, including the gym, swimming pool, and Japanese sauna, and that they met your expectations of a five-star experience. We are especially pleased that you found your Junior Suite spacious, quiet, modern, and well equipped, and that the kitchen, washing machine, and rain shower added to your comfort during your stay. Your kind comments about the cleanliness and the generous breakfast selection are also truly appreciated. At the same time, we regret that the check-in process took longer than expected. Your feedback regarding efficiency has been noted and will be shared with our team as we continuously work to improve our service. As we begin the New Year, we would like to extend our warmest wishes to you for a happy, healthy, and successful year ahead. We sincerely hope to have the pleasure of welcoming you back to Grand Mercure Ambassador Seoul Dragon City on your next visit to Seoul. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Nice introduction to South Korea

TripAdvisor rating 4.0/5

Maybeme V TripAdvisor review

Despite some equipment-related hazards in the apartment, we really enjoyed our nearly 3-month stay at the Grand Mercure Ambassador in Seoul Dragon City when we arrived in South Korea. In particular, we would like to thank the front desk team for their kindness, listening and taking our wishes into account: Pauline, Matthew, Joël, Jeff, Robin and Kyle. And we also thank the Housekeeping people, Ms. Jo Hee-ok and Ms. Kim Mi-ju and their teams for their commitment to understanding, responding and anticipating our needs despite the language barrier. We wish this beautiful teams an excellent continuation. We will be back to stay at the Grand Mercure if the opportunity arises.

Dear Maybemev, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing such a thoughtful and detailed review following your nearly three-month stay at Grand Mercure Ambassador Seoul Dragon City. While we regret to learn that there were some equipment-related hazards in the apartment, we truly appreciate your understanding and are grateful that these did not overshadow the overall enjoyment of your stay. It was a true pleasure to have you with us, and we are especially touched by your kind recognition of our front desk team and housekeeping colleagues. Your warm words will be shared with Matthew, Joël, Jeff, Robin, Kyle, as well as Ms. Jo Hee-ok, Ms. Kim Mi-ju, and their teams, who will be delighted to know their efforts made a positive difference during your arrival and long stay in South Korea. We sincerely wish you a wonderful continuation in Korea and hope your time here continues to be filled with meaningful experiences. Should the opportunity arise, it would be our great pleasure to welcome you back again to Grand Mercure. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Timothy J. H. Business - Confirmed reviews ALL

Super staff, helpful and kind

Dear Mr. Timothy J.. H., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share such an outstanding review and for rating your stay a perfect 10. We are truly delighted to hear that you had an excellent business stay with us and that our team made a positive impression through their helpfulness and kindness. Your exceptional ratings across all aspects of your experience—from check-in and accommodation to cleanliness, WiFi, and sustainability—are deeply appreciated and very motivating for our entire team. It is also wonderful to know that you would highly recommend our hotel to others. We sincerely hope this visit will encourage you to consider joining the ALL – Accor Live Limitless loyalty programme in the future, so you may enjoy additional benefits on your next stay. As we welcome the New Year, we would like to wish you a wonderful and happy New Year 2026. May this new year bring you everything you have dreamed of, along with good health, happiness, and many beautiful moments with your loved ones. Thank you once again for choosing to stay with us, and we sincerely look forward to welcoming you back again very soon. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

A Home Away from Home

TripAdvisor rating 5.0/5

Resort18539697119 TripAdvisor review

I’ve stayed at Grand Mercure Ambassador Hotel & Residences Seoul Yongsan several times, and it’s always my favorite place to stay when I come to Korea. Every visit feels comfortable, familiar, and welcoming. Every time we stay here, we see Jeff Moon, and he is always friendly, kind, and welcoming. Whenever we have questions, whether it’s about things to do, arranging transportation, or general recommendations, he is always happy to help. His kindness feels very genuine, which makes us feel comfortable asking for assistance. It’s really nice to see a familiar face each time we return, and having someone like him truly enhances our stay. The young lady who checked me in was also wonderful. She was warm, friendly, and made me feel genuinely welcome from the moment I arrived. I would also like to give special credit to the housekeeping team. They kept my room spectacular every single day, always spotless, fresh, and beautifully maintained. Every time we went out and came back, the room was perfectly cleaned with great attention to detail. Much kudos to them for the excellent work they do. The location is incredibly convenient and amazing. If you’re lucky, you can get a room with a view of the Hangang River, which offers truly spectacular views. My husband loves the spa downstairs, and my son enjoys this hotel very much as well. It truly feels like a home away from home for our family. Highly recommended. 저는 그랜드 머큐어 앰배서더 호텔 & 레지던스 서울 용산에 여러 번 숙박했는데, 한국에 올 때마다 항상 가장 먼저 선택하는 호텔입니다. 매번 편안하고 익숙하며 따뜻하게 맞아주는 곳이라 올 때마다 기분이 좋습니다. 머무를 때마다 제프 문(Jeff Moon) 컨시어지 분을 뵙게 되는데, 항상 친절하고 따뜻하게 맞아주십니다. 주변에서 할 수 있는 것들이나 이동 수단이 필요할 때 등 궁금한 점이 있으면 언제든지 기꺼이 도와주셔서 정말 감사했습니다. 무엇보다도 그 친절함이 매우 진심으로 느껴져서 편안하게 도움을 요청할 수 있었고, 매번 반갑게 인사할 수 있는 익숙한 얼굴이 있다는 점이 이 호텔을 더욱 특별하게 만들어 줍니다. 체크인을 도와주신 직원분도 정말 친절하셨습니다. 처음부터 따뜻하고 환영해 주는 느낌이 들었고, 진심 어린 친절함 덕분에 기분 좋게 숙박을 시작할 수 있었습니다. 또한 하우스키핑 팀께도 꼭 칭찬을 드리고 싶습니다. 매일 방을 정말 깔끔하고 완벽하게 정리해 주셨고, 외출 후 돌아올 때마다 방이 항상 깨끗하고 정돈되어 있어 감동받았습니다. 세심한 부분까지 신경 써주시는 점이 정말 인상적이었고, 큰 박수를 보내고 싶습니다. 호텔 위치도 매우 편리하고 훌륭합니다. 운이 좋으면 한강이 보이는 객실을 배정받을 수도 있는데, 그 전망이 정말 아름답고 인상적입니다. 남편은 호텔 아래에 있는 스파를 매우 좋아하고, 아이도 이 호텔을 정말 좋아합니다. 저희 가족에게는 이곳이 진정한 ‘제2의 집’ 같은 곳입니다. 강력 추천합니다.

Dear Resort18539697119, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your lovely feedback. Thank you very much as well for sharing such a heartfelt and wonderful review with us. It truly means a great deal to our entire team. While we regret that we are unable to identify the colleague who assisted you at check-in without your name or reservation details, please be assured that we will share your kind words with our Front Office team so that your feedback can still be recognized and appreciated. We are especially grateful for your generous comments about our Chief Concierge, Jeff Moon. He is indeed a truly rare and extraordinary member of our team, and your recognition of his genuine kindness, warmth, and dedication will mean a great deal to him. We will be very pleased to share your message with him. Thank you also for your kind appreciation of our Housekeeping team. We are delighted to know that you found your room consistently spotless, fresh, and beautifully maintained throughout your stay. Your compliments will be shared with them with great pride and gratitude. It is truly heartwarming to know that our hotel feels like a “home away from home” for you and your family, and that each visit is comfortable, familiar, and welcoming. Your trust and loyalty are the greatest compliments we could receive. As we welcome the New Year, we would like to wish you a wonderful and happy New Year 2026. May this new year bring you everything you have dreamed of, along with good health, happiness, and many beautiful moments with your loved ones. Thank you once again for your recommendation and for choosing Grand Mercure Ambassador Hotel & Residences Seoul Yongsan as your home in Korea. We sincerely look forward to welcoming you and your family back again very soon. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan 그랜드 머큐어 앰배서더 호텔 & 레지던스 서울 용산에서의 최근 투숙에 대한 소중하고 따뜻한 의견을 남겨주셔서 진심으로 감사드립니다. 시간을 내어 사랑스러운 피드백을 공유해 주신 점에 깊이 감사드립니다. 이처럼 따뜻하고 정성 어린 후기를 남겨주셔서 다시 한 번 진심으로 감사드립니다. 고객님의 소중한 말씀 하나하나가 저희 모든 직원들에게 큰 힘이 됩니다. 고객님의 성함이나 예약 정보가 없어 체크인을 도와드린 직원을 정확히 확인해 드리지 못하는 점은 양해 부탁드리며, 대신 프런트 오피스 팀 전체에 고객님의 따뜻한 칭찬을 공유하여 꼭 전달드리겠습니다. 특히 저희 Chief Concierge인 제프 문(Jeff Moon) 직원에 대한 아낌없는 칭찬에 깊이 감사드립니다. 제프 문 직원은 저희 호텔에서도 매우 특별하고 소중한 인재이며, 고객님께서 전해주신 진심 어린 감사의 마음은 반드시 본인에게 전달드리겠습니다. 또한 하우스키핑 팀에 대한 따뜻한 격려의 말씀도 진심으로 감사드립니다. 매일 깨끗하고 정돈된 객실로 편안한 시간을 보내셨다니 저희에게도 큰 보람이며, 해당 팀에도 고객님의 칭찬을 기쁜 마음으로 공유하겠습니다. 무엇보다 저희 호텔이 고객님과 가족분들께 ‘제2의 집’처럼 느껴진다는 말씀은 저희에게 가장 큰 칭찬입니다. 매번 편안하고 익숙하며 따뜻하게 느끼셨다는 말씀에 진심으로 감사드립니다. 다가오는 새해를 맞아 고객님과 가족분들께 2026년 새해에도 행복하고 멋진 한 해가 되시기를 진심으로 기원합니다. 새해에는 바라시는 모든 꿈이 이루어지고, 무엇보다 건강과 행복이 늘 함께하시기를 바랍니다. 다시 한 번 진심 어린 추천과 따뜻한 말씀에 감사드리며, 다음 한국 방문 시에도 고객님과 가족분들을 다시 뵐 수 있기를 진심으로 기대하겠습니다. 감사합니다. 폴린 드림 Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Great view, amazing fitness and staff

TripAdvisor rating 5.0/5

TravelingAsiaKorea TripAdvisor review

A superb hotel near Yongsan Station, with a swimming pool, fitness center, sauna, and even Screen Golf. It's a pet-friendly hotel, so you'll see adorable dogs. The receptionists are very pleasant, and the concierges are always available. There's a 24-hour convenience store, "CU," located in the tower next door on the 2nd floor of the ibis Styles, which is very convenient for buying drinks or snacks. Ipark Mall in Yongsan Station has plenty of restaurants for all budgets (4th, 6th, and 7th floors). I loved the breakfast on 3rd floor and the cutr welcoming cats. The hotel is very quiet, and the view from the 28th floor of the Namsan Tower is magnificent. 100% recommended! 😁

Dear TravelingAsiaKorea, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel & Residences Seoul Yongsan. Thank you for taking the time to share your lovely feedback. We are delighted to know that you enjoyed our facilities, including the swimming pool, fitness center, sauna, and screen golf, as well as our pet-friendly atmosphere and convenient location near Yongsan Station. It is wonderful to hear that you found our reception and concierge teams pleasant and helpful throughout your stay. We are also very pleased that you appreciated the convenience of the CU convenience store at ibis Styles, the wide variety of dining options at I’Park Mall, and especially the breakfast on the 3rd floor — and of course our little welcoming cats, who always bring a smile to our guests 😊 It is truly rewarding to know that you found the hotel quiet and relaxing, and that you enjoyed the magnificent view of Namsan Tower from the 28th floor. Your recommendation means a great deal to us. Thank you once again for choosing our hotel, and we very much look forward to welcoming you back again soon. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

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