Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 682 reviews

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)
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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  682 reviews

Customer review rating 4.5/5

John E. Families - Confirmed reviews ALL

Room was spacious and comfortable, and really enjoyed the location as I felt we were near everything, but not in the hustle and bustle of the city. Jacob our concierge was also fantastic. He was very helpful and responsive and always followed through for us.

Dear Mr. John E., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your feedback following your family stay. We are delighted to hear that you enjoyed our spacious and comfortable accommodation, as well as our convenient location that allowed you to stay close to the city while enjoying a more relaxing environment. We truly appreciate your special mention of Jacob Sim from our Concierge team. Your kind words about his responsiveness, kindness, and dedication will be shared with him. At Grand Mercure Seoul Yongsan, we always strive to go above and beyond for our guests by providing thoughtful and personalized service, and we are delighted to see Jacob delivering this level of care. We also appreciate your valuable comments regarding the WiFi connection and the lobby fragrance. Your feedback has been shared with the relevant teams as we continuously strive to improve our guests’ experience. As a valued Silver member of ALL – Accor Live Limitless, we are pleased to know that you are enjoying our loyalty programme. Thank you for your continued support and for recommending ALL to others. We sincerely hope to have the pleasure of welcoming you and your family back to Grand Mercure Seoul Yongsan in the near future and providing you with another memorable experience. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Kristin B. Families - Confirmed reviews ALL

The 2 bedroom floor plan was amazing! It was perfect space for a family. It even had a desk area for the grown-ups who needed to work!

Dear Ms. Kristin B., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you and your family enjoyed your stay with us, and that our Two-Bedroom residence provided the perfect space for your needs. It is especially rewarding to know that the spacious layout, along with the dedicated work area, allowed both relaxation and productivity during your visit. We are also pleased that you were satisfied with the cleanliness of the accommodation, the arrival and departure experience, and the overall comfort of your stay. Your recommendation of our hotel to family and friends is truly appreciated and serves as a great encouragement to our team. We noticed that you are not yet a member of ALL – Accor Live Limitless. We would be delighted to welcome you to our loyalty programme, where members can enjoy exclusive rates, earn reward points, and access a variety of benefits across Accor hotels worldwide. Thank you as well for your positive ratings regarding our sustainability efforts. We remain committed to providing memorable guest experiences while continuing to reduce our environmental impact. Once again, thank you for your perfect overall rating and kind comments. We look forward to welcoming you and your family back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Eric L. Business - Confirmed reviews ALL

Everything about the hotel and staff was excellent, clean, very nice!

Dear Mr. Eric L., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to learn that you had such an enjoyable experience with us. Your kind comments regarding the cleanliness of our hotel, the comfort of our facilities, and the friendliness and helpfulness of our team are greatly appreciated. It is especially rewarding to know that every member of our staff contributed positively to your stay. We are also pleased to hear that you were satisfied with our breakfast, Wi-Fi service, and sustainability initiatives. Your recognition of the care taken to maintain both our guest rooms and public areas means a great deal to us. As a valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your loyalty and are grateful for your recommendation of both our hotel and the loyalty programme. Feedback such as yours motivates our team to continue delivering memorable experiences to all our guests. Thank you once again for your perfect ratings and generous compliments. We look forward to welcoming you back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Winita P. Business - Confirmed reviews ALL

Great experience with the room. I'm the platinum member of All Accor, got a bottle of red wine as welcome gift. Love it! all the staff can speak english well and very attentive. Breakfast is fantastic.

Dear Ms. Winita P., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a comfortable and enjoyable stay with us. It is especially rewarding to know that our team’s attentive service, English communication skills, room comfort, and breakfast selection all contributed to a positive experience. We are also pleased that you enjoyed the welcome amenity prepared as part of your ALL Platinum membership benefits. We also appreciate your positive feedback regarding our sustainability initiatives. As part of Accor's commitment to reducing single-use plastics, each guest room is equipped with a water purifier, allowing guests to enjoy fresh filtered drinking water directly in their room throughout their stay. This initiative helps reduce plastic waste while providing a convenient alternative to bottled water. Thank you as well for your suggestion regarding reusable bottles, which we will take into consideration as we continue to develop our sustainability efforts. Thank you once again for your loyalty as an ALL Platinum member and for your perfect ratings across so many aspects of your stay. Your recommendation of both our hotel and the ALL loyalty programme means a great deal to us. We look forward to welcoming you back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan for another exceptional stay in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Customer review rating 5.0/5

Yuk L. W. Friends - Confirmed reviews ALL

Comfortable and relaxing environment , catering is good

Dear Mr. Yuk L. W., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for sharing your wonderful feedback and for awarding us a perfect score following your recent stay with us. We are delighted to hear that you enjoyed the comfortable and relaxing atmosphere of the hotel and that our dining offerings contributed positively to your experience. It is also gratifying to know that you were satisfied with your accommodation, breakfast, Wi-Fi, and the service provided by our team. As a valued ALL – Accor Live Limitless Platinum member, we sincerely appreciate your continued loyalty and are honored that you chose to book your stay through the ALL App. Your perfect recommendation score for both our hotel and the ALL loyalty programme means a great deal to us. We also appreciate your feedback regarding cleanliness and sustainability. Your comments help us continue improving and delivering even better experiences for our guests. Thank you once again for your kind support. We look forward to welcoming you back for another relaxing and memorable stay with your friends in the near future. Warm regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel & Residences Seoul Yongsan

Other web-users rate our hotel

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