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Check-in from 12h00
Check out up to 12h00
Paying
Rua Jose Paulino 229
1301300
campinas
brazil
Check-in from 12h00
Check out up to 12h00
AEROPORTO DE VIRACOPOS/CAMPINAS At 18km / 11.18 miles
GPS :-22.912158, -47.057794
100% genuine reviews from our guests
Find out moreParking lot support
Anonymous Friends - 03/01/2020 Confirmed reviews ALL
I have two complaints about my stay: 1-) I was informed the hotel had a parking lot, however, once I arrived I've noticed the parking lot was from a third party. Their responsible didn't provide me enough information for parking and told me to leave the car in a space for people with disabilities. When I asked the hotel for support, they told they had nothing to with it. 2-) The air conditioning in my room wasn't working properly since even though I tried to adjust the temperature, it maintained the minimum temperature. Since I thought I was misusing it, I've adjusted the air conditioning to use just the 'fan', nevertheless, it didn't work since it kept the air conditioning in the minimum temperature. To conclude, I gave up and decided to turn it off. This is not what I expect from a brand that prioritize customer satisfaction. As an old time IBIS customer, I don't expect to stay in the 'Budget' brand anymore.
Nice
Danielle Friends - 15/12/2019 Confirmed reviews ALL
Nice
It was a very pleasant stay
Joao Couples - 09/12/2019 Confirmed reviews ALL
It was easy check in very clean room
Nice stay
Warrison A. Business - 08/12/2019 Confirmed reviews ALL
Room has a good size, confortable, and great price.
Hotel is Ok, but Parking vallet is extremelly badly prepared to deal with guests
Caio Business - 06/12/2019 Confirmed reviews ALL
The stay was ok, as usual. But the parking vallet service needs to improve a lot. They do not have any organization when dealing with people arriving and levaing to respect the order on which people will have their car returned from the parking lot. People do not respect the line (which is not well identified - actually not identified at all - so they just don't know that there is a line) and the vallet guys just don't care if someone is waiting for too long to have his/her car back. Even informing them that they are not respecting the order, they say they are not able "guess" who has arrived first, instead of asking and correcting the sistuation. (they ignore what you say and not only that, they are disrespectful with people, saying they are not a medium to guess who got there first. That is just unnacceptable. Specially because we are paying for that "service"). It's really sad that the hotel is losing a weekly guest because of a really bad service, which is not directly provided by the hotel, but is the first impression about the hotel for the guest for sure.
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