ibis budget Campinas Aquidaban 2 stars

Was a great room, but the bathroom was so small.

the rooms are very clean, friendly staff, and one of the best breads for breakfast.

I have two complaints about my stay: 1-) I was informed the hotel had a parking lot, however, once I arrived I've noticed the parking lot was from a third party. Their responsible didn't provide me enough information for parking and told me to leave the car in a space for people with disabilities. When I asked the hotel for support, they told they had nothing to with it. 2-) The air conditioning in my room wasn't working properly since even though I tried to adjust the temperature, it maintained the minimum temperature. Since I thought I was misusing it, I've adjusted the air conditioning to use just the 'fan', nevertheless, it didn't work since it kept the air conditioning in the minimum temperature. To conclude, I gave up and decided to turn it off. This is not what I expect from a brand that prioritize customer satisfaction. As an old time IBIS customer, I don't expect to stay in the 'Budget' brand anymore.

Nice

It was easy check in very clean room

Room has a good size, confortable, and great price.

The stay was ok, as usual. But the parking vallet service needs to improve a lot. They do not have any organization when dealing with people arriving and levaing to respect the order on which people will have their car returned from the parking lot. People do not respect the line (which is not well identified - actually not identified at all - so they just don't know that there is a line) and the vallet guys just don't care if someone is waiting for too long to have his/her car back. Even informing them that they are not respecting the order, they say they are not able "guess" who has arrived first, instead of asking and correcting the sistuation. (they ignore what you say and not only that, they are disrespectful with people, saying they are not a medium to guess who got there first. That is just unnacceptable. Specially because we are paying for that "service"). It's really sad that the hotel is losing a weekly guest because of a really bad service, which is not directly provided by the hotel, but is the first impression about the hotel for the guest for sure.

Dentro do esperado

Very simple bedroom (no extras like mini bar or extra blanket or pillow) but it works well for business. Very clean.

Recebi nota fiscal com valor inferior ao recibo.

Atendeu as expectativas

We just stayed one night at the hotel .I would say that it took a long time at the front desk. The room was nicer than my expectation and the price paying the parking and breakfast was the same price as if I would stayed in an upper class hotel like Ibis styles. The room was clean , but the corridor was dirty. The breakfast was good with a good variety of breads and juices. The next time I will stay in Ibis Styles.

My time with my kids in the property was tranquil and good. We really liked a lot. The staff is respectiful. The bathroom could be a little bit bigger, and the extra bed could be on the floor. Anyway, was amazing.

The door of my room won't lock so I had to run for the breakfast so nobody would try to get in while I was out. During the night I locked it from inside so I was safe (and haven't noted at that time that the locker was not working). Also, since people usually utilised Ibis Budget for quick stay, have amenities would help for the shower.

I had to stay one night in Campinas and they directed me to Ibis. the hotel met my needs for a comfortable place to spend the night. Positive points: hotel aesthetics, professional service, comfortable room, great shower to regain energy and a good breakfast to start the day.