Ibis Itu Plaza Shopping Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 4,550 reviews

ALLSAFE approved hotel

Information message

Ibis Itu Plaza Shopping
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+ 14 Services

Hotel extras

  • A 5-minute drive to Itu Bus Terminal

  • 37 minutes by car to Viracopos International Airport

  • 25 minutes by car to Castelo Branco Highway

Hotel location

Ibis Itu Plaza Shopping

Av Wolko Orni Yedlin 1251
13304 360 itu

Fax: (+55)1134143461

Check-in from 12h00

Check out up to 12h00

  • Cia. Vale do Tietê:  Barra Funda

  • By plane

    VIRACOPOS At 40km / 24 miles

  • By car

    ANEL VIÁRIO DE ITU At 1km / 1 miles

GPS:-23.26241, -47.28036

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

The bar is a friendly place to get together at any time of day.

Our accommodation(s)

Our guest reviews for
Ibis Itu Plaza Shopping

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,550 reviews

TripAdvisor Rating 4.0/5

529 reviews


Customer review rating 5.0/5

Danilo S. Families - 28/09/2021 Confirmed reviews ALL

Top demais

Very good sray

Customer review rating 5.0/5

Iranilba G. Business - 18/03/2021 Confirmed reviews ALL

The front desk are so friendly, everybody knows my nickname and I appreciate that. I like a lot to stay at iBis Plaza ITU when I need to. Thank’s to everyone for everything. See you all soon...

Perfect stay

Customer review rating 5.0/5

Maria P. Couples - 05/03/2021 Confirmed reviews ALL

Polite, professional, friendly, respectful staff always working as a team! Good breakfast with fresh fruits, bread, pastry, juice, coffee Clean bedrooms and all areas of the hotel Very pleasant experience.

Eu Amo Dormir No Hotel Ibis

Customer review rating 5.0/5

Fábio G. P. Solo - 23/02/2021 Confirmed reviews ALL


Good stay, but the bed can be better

Customer review rating 4.0/5

Dimitri H. Couples - 25/01/2021 Confirmed reviews ALL

I’d just like to point out that the bed was making a lot of noise, even just sitting there, it was squeaking really loud. Every time we saw each other in bed, the noise woke us up. And one of the towels was smelly and badly worn.


Customer review rating 5.0/5

Henrique Couples - 12/01/2021 Confirmed reviews ALL

I liked the access, reception, service, accommodation, breakfast and even the dimensions of our room.! After all, we like everything.

Amenity kit

Customer review rating 4.0/5

Mc F. Business - 10/01/2021 Confirmed reviews ALL

The experience was ok. I just would like suggest for you to improve the amenity kit quality and items.

Boa estadia

Customer review rating 3.5/5

José R. Families - 27/12/2020 Confirmed reviews ALL

Hospedagem normal

Estadia tranquila

Customer review rating 5.0/5

Marcio P. Solo - 14/12/2020 Confirmed reviews ALL

Simples e eficiente

Boa local

Customer review rating 4.0/5

Anonymous Business - 16/10/2020 Confirmed reviews ALL


Well located

Customer review rating 5.0/5

Ben-hur L. M. N. Families - 21/08/2020 Confirmed reviews ALL

Even in the middle of this boring pandemic, I had a opportunity to stay in a super well located hotel! Unfortunately the city was in some kind of lockdown, blocking some stores and restaurants. The hotel saved my trip. Thanks

Customer review rating 3.5/5

Erica Solo - 24/02/2020 Confirmed reviews ALL

Clean, good attendance, but the staff entered in my room out of the cleaning time to get the voltage converter without asking and they got my plug adapter by mistake.


TripAdvisor rating 4.0/5

Escape53636414365 Family - 05/06/2019 TripAdvisor review

Unfortunately at 03:00am I had to go down to get blankets for my son because it not had in the room, and the phone was not working I had to call from the cell phone to the hotel. I suggest leaving the blankets in the room, or even because of economy, at least offer at checkin time.

Tipical IBIS

TripAdvisor rating 4.0/5

Fabio B Solo travel - 15/05/2018 TripAdvisor review

Clean, Organized, efficient as all IBIS could be. It's been a long time that I didn't stay there, but nothing changed, good for people passing by thru Itu, they have a very good breakfast. I recomend.

Lousy attendance

TripAdvisor rating 3.0/5

annacassiab Business - 18/12/2017 TripAdvisor review

The hotel ignored the observations wanted bu the guests. The hotel offered exactly the opposite which I asked for, like floor location. Some itens were missing from the bedroom. The drink from le club never came!

Dear Anna, Thank you for taking the time to tell us about your experience at the ibis Itu. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding the floor location and prevent future occurrence. In relation to the drink for Le club members, it is a benefit for silver, gold and platinum members only. We appreciate your sharing your concerns. Sincerely, Barbara Akemi

Very well located hotel

TripAdvisor rating 5.0/5

adilsondes Business - 15/10/2017 TripAdvisor review

Well located hotel with very good servisse inside a shopping mal with many restaurants, cinema, and many good shops. Very nice experience, quiet room, good hotel service.Hotel is highly recommendable in a very nice área.

Same good Ibis Standard, but checkin online doesn't work

TripAdvisor rating 4.0/5

Daniel R Couples - 27/09/2017 TripAdvisor review

The hotel has same Ibis standard around the world. Good enough. But I did check in online before going hoping that I would get there and only get my keys as Accor stated after reservation. But when I got at hotel I had to wait for new check in the same way any hotel does.

Good hotel, but imputs TV is locked

TripAdvisor rating 3.0/5

Eduardo W Business - 07/03/2017 TripAdvisor review

The hotel is not bad, but some thinks is wrong We can't use the imputs TV to conect Apple TV to see NETFLIX, becose they are not avaliable. To go to the room to WC exist a step I almost fall down many times.

Nice experience

TripAdvisor rating 5.0/5

R4847SIandrem Business - 25/01/2017 TripAdvisor review

We always like to stay at Ibis Itu, it´s a nice location, clean and quite for a good sleep.We are close to our customers in town and all Ibis staff is always take good care of us. Definitely we will come back.

Design Failure in the Bathroom.

TripAdvisor rating 2.0/5

luiz_tassinari Business - 20/12/2016 TripAdvisor review

The lodging was good! Clean Room! However there is a serious mistake in the design of the bathroom of the apartment, which generated a step raising the bathroom to the level of the apartment, and caused several bumps on the toes when entering the enclosure.

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