Mercure Jundiaí Shopping (formerly Adagio). 4 stars

Customer review rating (ALL Rating) 4.1/5 1,188 reviews

Mercure Jundiaí Shopping (formerly Adagio). - Image 1
Mercure Jundiaí Shopping (formerly Adagio). - Image 2
Mercure Jundiaí Shopping (formerly Adagio). - Image 3
Mercure Jundiaí Shopping (formerly Adagio). - Image 4

Description

Hotel extras

  • We are a pet friendly hotel!

  • Accessible for people with reduced mobility.

  • Self-service laundry!

  • Hotel in the downtown area, offering a privileged location.

  • Ideal for business trips or tourism!

Our accommodation(s)

Hotel location

Mercure Jundiaí Shopping (formerly Adagio).

Avenida 9 De Julho, 3401
13208056 JUNDIAÍ
Brazil

GPS:-23.20126, -46.89157

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

DAGI

Enjoy home cooking with that hotel touch! At DAGI, meals use fresh and seasonal products, including vegetarian and vegan options, accompanied by our wine and craft beers. A delicious break in your day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,188 reviews

Customer review rating 2.0/5

Ricarda M. H. Business - Confirmed reviews ALL

Unfortunatley, the extended stay at the hotel was below expectations. The room incl. bathroom are very outdated. WiFi connection was not suitable for working. Cleaning service was okay, but towels, bedding, furniture etc. seemed very old. The gym had very minimal equipment. Laundry room was okay and personal was friendly.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your extended stay did not meet your expectations. We understand how important it is to have a comfortable and well-maintained room, as well as a reliable Wi-Fi connection—especially for work purposes—and we regret that we fell short in these areas. Your comments regarding the condition of the room, bathroom, and amenities have been noted and will be shared with the relevant teams as we continuously work on improvements and upgrades. We also appreciate your observations about the gym, which will be considered for future enhancements. On a positive note, we are pleased to know that you found our team friendly and the laundry facilities satisfactory. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Kind regards, Giovanna Pietracatelli

Customer review rating 3.0/5

Alan A. D. S. Business - Confirmed reviews ALL

Good location, the reception staff were very friendly and polite, the facilities were clean and organized, the restaurant had several options, and the gym was well-equipped. The point that needs improvement is the speed of getting the car in the morning with the valet service, as we had to wait about 15 minutes to receive a vehicle.

Hello, Thank you for sharing your experience with us. We’re glad to hear that aspects such as the location, front desk service, cleanliness, organization, restaurant options, and gym facilities contributed positively to your stay. On the other hand, we apologize for the wait time when picking up your vehicle. We understand that efficiency at that moment is essential, especially in the morning, and we apologize for the inconvenience caused. Your feedback has already been shared with the team responsible for reviewing processes and improving service flow. Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon for an even better experience. Sincerely, Giovanna Pietracatelli

Customer review rating 5.0/5

Jayant R. K. Business - Confirmed reviews ALL

All staffs are very polite and helpful in all level. Thanks for making my stay great.

Hello Thank you for your recent stay at the Mercure Jundiaí Shopping Hotel and for taking the time to share your experience with us. Your comments and feedback are invaluable in helping us improve our service and make your stay even more welcoming—something we constantly strive to provide for our guests. We are very pleased to see that we have achieved our main goal of providing you with quality service and amenities, which gives us great satisfaction in knowing we are on the right track. Sincerely, Giovanna Pietracatelli

Customer review rating 5.0/5

Marcio S. R. Business - Confirmed reviews ALL

Quick check-in and check-out. Clean. Good breakfast. Close to supermarket, mall and pharmacies. Easy to arrive from major roads.

Olá Agradeço sua estada recente no Hotel Mercure Jundiaí Shopping, e a gentileza em compartilhar conosco sua experiência de hospedagem. Seus comentários e observações serão muito importantes para que possamos tornar nosso atendimento ainda melhor e mais acolhedor, é o que buscamos incessantemente oferecer aos nossos Hóspedes. Ficamos muito contentes em perceber que conseguimos atingir nosso principal objetivo, o de lhe oferecer atendimento e serviços de qualidade, o que nos deixa muito realizados por estar no caminho certo. Atenciosamente, Giovanna Pietracatelli

Customer review rating 2.0/5

Rojas A. A. Business - Confirmed reviews ALL

The room was bad and it has been like that the last couple of times I have stayed there. It definitely does not have the level expected from a Mercure hotel

Thank you for taking the time to tell us about your experience at the Mercure Jundiai Shopping (Antigo Adagio). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Franco General Manager

Other web-users rate our hotel

  • 223 reviews 8.5/10 Location
  • 420 reviews 6.5/10 Room
  • 409 reviews 6.1/10 Service
  • 13 reviews 3.8/10 WiFi
  • 256 reviews 6.9/10 Breakfast
  • 182 reviews 6.9/10 Cleanliness
  • 96 reviews 2.5/10 Value
  • 15 reviews 2.5/10 Wellness Area

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