Mercure Jundiaí Shopping (formerly Adagio). 4 stars

Customer review rating (ALL Rating) 4.0/5 1,166 reviews

Mercure Jundiaí Shopping (formerly Adagio). - Image 1
Mercure Jundiaí Shopping (formerly Adagio). - Image 2
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Mercure Jundiaí Shopping (formerly Adagio). - Image 4

Description

Hotel extras

  • We are a pet friendly hotel!

  • Accessible for people with reduced mobility.

  • Self-service laundry!

  • Hotel in the downtown area, offering a privileged location.

  • Ideal for business trips or tourism!

Our accommodation(s)

Hotel location

Mercure Jundiaí Shopping (formerly Adagio).

Avenida 9 De Julho, 3401
13208056 JUNDIAÍ
Brazil

GPS:-23.20126, -46.89157

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

DAGI

Enjoy home cooking with that hotel touch! At DAGI, meals use fresh and seasonal products, including vegetarian and vegan options, accompanied by our wine and craft beers. A delicious break in your day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,166 reviews

TripAdvisor Rating  4.0/5  127 reviews

Customer review rating 4.0/5

Marcelo A. F. Business - Confirmed reviews ALL

Everything went ok and according to expected.

Thank you for your recent stay at the Mercure Jundiaí Shopping Hotel and for kindly sharing your experience with us. Your comments and observations are very important to us, as they help us to improve our service and make it even more welcoming, which is what we constantly strive to offer our guests. We are very pleased to see that we have achieved our main goal of offering you quality service, which makes us very happy to be on the right track. Once again, thank you for your feedback, and we hope to see you again soon. Sincerely, Giovanna Pietracatelli

Customer review rating 0.5/5

Jason C. Business - Confirmed reviews ALL

It took 1 hour to check into the hotel and after that the stay was never linked back to my account despite giving the rewards number at check in. I need to receive credit for the stay.

We have verified that your points have been credited according to your stay, as shown below on loyalty card. Please check directly on your ALL app to confirm the points earned. We sincerely apologize for the delay in check-in. Unfortunately, on the day of your arrival, we had a very large influx of guests, and even with all stations open, we understand the inconvenience caused by the delay and apologize again. Best Regards,

Customer review rating 5.0/5

Marcia A. R. C. P. Business - Confirmed reviews ALL

Super limpo

Olá, Agradeço sua estada recente no Hotel Mercure Jundiaí Shopping, e a gentileza em compartilhar conosco sua experiência de hospedagem. Seus comentários e observações serão muito importantes para que possamos tornar nosso atendimento ainda melhor e mais acolhedor, é o que buscamos incessantemente oferecer aos nossos Hóspedes. Ficamos muito contentes em perceber que conseguimos atingir nosso principal objetivo, o de lhe oferecer atendimento e serviços de qualidade, o que nos deixa muito realizados por estar no caminho certo. Apesar de recebermos uma avaliação muito positiva, verifiquei o seu comentário sobre o estacionamento, pela estrutura que temos, conseguimos trabalhar apenas com o serviço de Vallet no hotel, optamos por essa solução para prestar um melhor serviço aos nossos hóspedes, além de termos todos os carros segurados. Mais uma vez agradeço o seu feedback, e esperamos seu retorno em breve. Atenciosamente, Giovanna Pietracatelli

Customer review rating 3.5/5

Francisco C. Business - Confirmed reviews ALL

The breakfast room is too small for the number of guests the hotel accommodates. Valet parking is also very slow. I believe there are too few staff.

Firstly, I would like to thank you for your feedback, which is extremely important for us to maintain excellence in everything we offer our guests. We are very pleased to see that we have achieved our main goal, which is to offer you quality service and amenities, and this makes us very happy to know that we are on the right track. We also appreciate the point for improvement mentioned in your review. We will look into what can be changed and improved so that your review is 100% positive. We hope to see you again soon at our hotel. Sincerely, Giovanna Pietracatelli

Customer review rating 2.0/5

Cristiano L. B. Families - Confirmed reviews ALL

Gritaria e criança correndo no corredor.

Olá, Agradeço sua recente estada e a gentileza em compartilhar a experiência que lhe proporcionamos nesta ocasião. Gostaria de apresentar minhas sinceras desculpas por qualquer inconveniente que tenhamos causado, mesmo que independente de nossa intenção ou esforços. Verifiquei o seu apontamento sobre a questão do barulho no corredor, e gostaria de entender se a senhor comunicou algum membro de nossa equipe sobre essa situação, para que pudéssemos tomar alguma ação com relação a esse ponto. Esperamos ter a oportunidade de recebê-lo novamente em nosso hotel. Atenciosamente, Giovanna Pietracatelli

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Other web-users rate our hotel

  • 212 reviews 8.2/10 Location
  • 414 reviews 6.6/10 Room
  • 404 reviews 5.7/10 Service
  • 14 reviews 4.4/10 WiFi
  • 241 reviews 6/10 Breakfast
  • 177 reviews 7.2/10 Cleanliness
  • 99 reviews 2.3/10 Value
  • 80 reviews 3.7/10 Food

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