Mercure Jundiaí Shopping (formerly Adagio). 4 stars

Customer review rating (ALL Rating) 4.1/5 1,016 reviews

Best price
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Mercure Jundiaí Shopping (formerly Adagio). - Image 1
Mercure Jundiaí Shopping (formerly Adagio). - Image 2
Mercure Jundiaí Shopping (formerly Adagio). - Image 3
Mercure Jundiaí Shopping (formerly Adagio). - Image 4
Avenida 9 De Julho, 3401, 13208056 JUNDIAÍ, Brazil

Description

Hotel extras

  • We are a pet friendly hotel!

  • Accessible for people with reduced mobility.

  • Self-service laundry!

  • Hotel in the downtown area, offering a privileged location.

  • Ideal for business trips or tourism!

Our accommodation(s)

Hotel location

Mercure Jundiaí Shopping (formerly Adagio).

Avenida 9 De Julho, 3401
13208056 JUNDIAÍ
Brazil

GPS:-23.20126, -46.89157

Telephone
Fax +55 11 3378-9400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

DAGI

Enjoy home cooking with that hotel touch! At DAGI, meals use fresh and seasonal products, including vegetarian and vegan options, accompanied by our wine and craft beers. A delicious break in your day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,016 reviews

TripAdvisor Rating  4.0/5  123 reviews

non efficient

Customer review rating 0.5/5

Lol Business - Confirmed reviews ALL

Hello, The customer experience is not good. Everything is inelastic and takes time. They reserved breakfast for one day but not for the others during the week (???), so I had to spent time in the morning going to ask. Also, they do not send the receipt via email, making everyone need to call them.

Olá Sr. Júlio, Primeiramente gostaríamos de agradecer pelo seu feedback. Ele é imprescindível para que possamos mensurar a sua satisfação com os nossos serviços e continuar trabalhando sempre com objetivo de superar suas expectativas. Sentimos muito em não ter atendido suas expectativas, toda a equipe trabalha com muito carinho e dedicação para atender a todos os nossos hóspedes, ficamos muito tristes em saber que não tivemos nenhum ponto positivo em sua avaliação. Sobre a nota fiscal ela já foi enviada para o seu e-mail. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Permanecemos à disposição!

well located

Customer review rating 2.5/5

Francisco A. Business - Confirmed reviews ALL

The price paid for the room and services were excessive in relation to the quality of the services. Very low price/quality ratio.

Hello Mr. Anabalon, We're sorry we didn't meet your expectations. The whole team works with great care and dedication to serve all our guests. We're very sad to hear that we had so many negative points in your evaluation. We have already shared all the points raised with the team and will seek solutions to correct them. Once again, we thank you for your comments and hope to regain your trust during your next stay. We remain at your disposal! Sincerely, Giovanna Pietracatelli

Well located.

Customer review rating 4.0/5

Martin E. Business - Confirmed reviews ALL

The hotel is clean and very well located. However I did not receive my invoice. I have asked for the document multiple times and there is no way to receive any reply from the hotel. I stayed Saturday August 3 and Sunday August 4. Hope you can help me to get my document.

Perfect stayed in hotel, very comfy and good service!

Customer review rating 5.0/5

Kat B. H. Families - Confirmed reviews ALL

It was very attentive and good service for everything! It is a small room but for a short term, good enough!

Hello Mrs. B., First of all, we would like to thank you for your feedback. It is essential for us to be able to measure your satisfaction with our services and to continue working to exceed your expectations. We're very pleased to see that we've managed to achieve our main objective, which is to offer you quality care and services, which makes us very happy to be on the right track. Thank you once again for your feedback and we hope to see you again soon. Sincerely, Giovanna Pietracatelli

Disappointed / Desapontado

Customer review rating 2.0/5

Frederico O. Solo - Confirmed reviews ALL

I've gotten badly surprised as I was expecting to have a Mercure standard for my staying product. It was even bellow an Ibis standard, much closer to your budget brand. Room with few features, very simple, uncomfortable. Hotel aisles not very cleaned. Dust in room. I am asking myself what Accor made with Mercure branding in Jundiaí. Ibis has a higher standard, it is not right. And I paid Mercure price... / Fiquei muito decepcionado, pois esperava ter um padrão Mercure para meu produto de hospedagem. Ficou até abaixo do padrão Ibis, muito mais próximo da linha Budget. Quarto com poucas comodidades, muito simples, desconfortável. Corredores do hotel não muito limpos. Poeira no quarto. Estou me perguntando o que a Accor fez com a marca Mercure em Jundiaí. O Ibis tem um padrão mais alto, não está certo. E eu paguei o preço Mercure...

Olá Sr. Frederico, Sentimos muito em não ter atendido suas expectativas, toda a equipe trabalha com muito carinho e dedicação para atender a todos os nossos hóspedes, ficamos muito tristes em saber que tivemos tantos pontos negativos em sua avaliação. Já compartilhamos com o time todos os pontos abordados e buscaremos soluções para corrigi-los. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Permanecemos à disposição! Atenciosamente, Giovanna Pietracatelli

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Other web-users rate our hotel

  • 146 reviews 8.5/10 Location
  • 313 reviews 6.2/10 Room
  • 340 reviews 6/10 Service
  • 10 reviews 2.6/10 WiFi
  • 183 reviews 4.8/10 Breakfast
  • 143 reviews 3.7/10 Comfort
  • 141 reviews 6/10 Cleanliness
  • 68 reviews 1.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.