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ibis Paulinia Hotel 3 stars

Customer review rating 4.2/5 3,630 reviews

ibis Paulinia
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+ 16 Services
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Room 1

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Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Paulinia

Rua 31 de Março, 290
Santa Cecilia
PAULINIA - SP
13140000
paulinia
brazil

Tel: +5519 38337155

Fax: (+55)19 38337175

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORTO CAMPO DOS AMARAIS At 20km / 12 miles

  • By plane

    VCP At 40km / 24 miles

  • By car

    BANDEIRANTES At 8km / 4 miles

GPS :-22.764805, -47.156083

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Apartment - Queen-size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Apartment - Twin beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Apartment - Queen-size bed and an extra bed for a child up to 12 years old

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COMES E BEBES

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 88 m²

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Paulinia

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,630 reviews

tripadvisor

TripAdvisor Rating 3.5/5

428 reviews

Friendly staff

Customer review rating 4.2/5

Bm Business - 17/03/2020 Confirmed reviews ALL

First room we were assigned was musty. When the fridge was opened it spelled rotten. We were moved to a different room with no problem. Rooms were clean and comfortable. Breakfast was below the standard we would expect from an IBIS. We have spent a lot of nights in Brazil in an IBIS. One choice of fruit plus tasteless fruit salad was too limited; no warm milk or plain coffee, buns were nicely warmed and the cheese bread was tasty. Juice options and flavor good.

Good stau

Customer review rating 4.2/5

Greg Solo - 14/03/2020 Confirmed reviews ALL

Staff very helpful..Good breakfast, clean room

Customer review rating 4.2/5

Michael Business - 17/02/2020 Confirmed reviews ALL

Reasonable location, and could be good value for money if the food experience was sorted out. The meals (dinner) are not good enough - not even close - for the value we pay. At R$44,00 we can have much better food elsewhere. On top of that, there were a couple of main dishes that were really badly done, like a steak that was so well done that was all black! Not a single piece to save. Breakfast is ok but some days the main food (eg bread) was missing and it would take up to 10min for reposition. Bad experience. Experiencia ruim de comida.

My time to rest and listen God

Customer review rating 4.2/5

Jason R. Business - 12/11/2019 Confirmed reviews ALL

I enjoyed my time at Ibis. Three things are very important to rest: a good bath, a good bed and a special food. I had these things there and more.

Not the Ibis experience I'm used to having.

Customer review rating 4.2/5

Kelly P. Business - 14/08/2019 Confirmed reviews ALL

The hotel room was in poor condition. The room smelled moldy and the bathroom was in disrepair.

Customer review rating 4.2/5

Rogério Business - 29/05/2019 Confirmed reviews ALL

Room and bath = OK Dinner = a bit expensive

Completamente satisfeita

Customer review rating 4.2/5

Daniele D. P. M. V. Families - 21/05/2019 Confirmed reviews ALL

Nada a declarar

As expected and good meals

Customer review rating 4.2/5

Felipe H. Business - 29/04/2019 Confirmed reviews ALL

Great staff and reception as always, average breakfast and good dinners. Lack of some channels on TV like Sportv.

Customer review rating 4.2/5

Bernardo N. Business - 20/01/2019 Confirmed reviews ALL

Conforme era rsperado

It was a good experience.

Customer review rating 4.2/5

Francille Business - 20/11/2018 Confirmed reviews ALL

Staff was great, everything well. The room was very clean, and people very friendly.

Satisfactoria

Customer review rating 4.2/5

Reynaldo L. Solo - 14/11/2018 Confirmed reviews ALL

Excelente

nice STAY at Ibis Paulina

Customer review rating 4.2/5

E. M. R. Business - 11/11/2018 Confirmed reviews ALL

Good. Is clean, the internet works, good breakfast with real coffee.

Good Service

Customer review rating 4.2/5

Laís Business - 05/11/2018 Confirmed reviews ALL

I had a good experience during my stay, pleasant staff, clean room, car parking available and good breakfast. However, the room had a constant noise, which I believe it was due to the ventilation system, this was a little disturbing to sleep, but, overall it was a pleasant stay.

Very poor customer service

Customer review rating 4.2/5

William W. Business - 03/11/2018 Confirmed reviews ALL

One of my employees booked for two nights. He could not travel for the first night stay so his room was cancelled however no refund was issued. When we arrived for the second night we were told that since the room was cancelled we would have to pay for another night. That is three payments for one night stay. After many attempts to get the situation resolved we were toldamy times there was nothing your attendant could do. This is after I explained how many rooms we already had booked and paid for. Since this is the only (adequate) hotel in town I paid for one room for him. The payment for the one night stay was cheaper than booking many multiple rooms which I really do not understand. It was just the worst customer service I have experienced in a very long time.

Complicated for Payment

Customer review rating 4.2/5

Marcelo O. Business - 08/10/2018 Confirmed reviews ALL

Hotel should issue a credit card bond and only process payment on check-out.

As expected

Customer review rating 4.2/5

Julio Business - 21/09/2018 Confirmed reviews ALL

The light is too hard. Indirect light would be appreciated.

no respect

Customer review rating 4.2/5

Brian M. Solo - 26/08/2018 Confirmed reviews ALL

i will never stay again at your hotel...from the moment at checkin there was no respect given. at checkin the recepcion ignored my arrival and assited guests before me until i asked for attention. at breakfast i asked if someone can assist me w breakfast to the room bc im in wheelchair and getting dressed by myself may miss breakfast, that was denied. and of course on check out was asked for card and was charged twice, the lady at the desk was too proud to admit fault until i proved i had paid. issue was resolved bc of my persistence. your staff should realize that all people whether walking or not should be treated equal. thank you and never again Brian M.

Dear Mr. Brian M., My sincere apologies for the inconvenience in your stay at our hotel. I'm sorry, we really thought that we were being helpful and considerate, in no way did we intend to serve you differently. On your arrival at the hotel, I did your checked in, so I remember I help you with the wheelchair that was in the backsit car, I quickly made your entrance and accompanied you to the room and made myself available for any other information. We even talked about rugby in Brazil I talked with the restaurant attendant, she does not remeber you asking for delivery your breakfast in the room. At your departure our collaborator Paulo inform you only the extras, that was made in cash. Even at the check out, Paulo helped with dismantling the chair and putting in the car. We respect all our guest, I am feeling ashamed for you feel as you describe. Again, my sincere apologies. Best regards, Regiane Salomão General Manager

fantastic

Customer review rating 4.2/5

Mateus P. Business - 16/08/2018 Confirmed reviews ALL

Very good. Good food.

Customer review rating 4.2/5

Luiz A. C. G. Families - 01/08/2018 Confirmed reviews ALL

Apenas demora no check-in

good

TripAdvisor rating 3.5/5

albispo Business - 05/06/2018 TripAdvisor review

as expected, good service, breakfast reasonable, bathroom bad, hall good, dinner good, room noisy door, place with excellent parking, meeting the needs was working, nothing spectacular just the basics

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