ibis Paulinia 3 stars

Customer review rating (ALL Rating) 4.2/5 967 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 8-minute drive from the Paulínia Bus Station

  • 33-minute drive from the Viracopos International Airport

  • Visit the Zeca Malavazzi Park to relax and enjoy your family.

  • Eight minutes away from the Paulínia Municipal Theater

  • Only 4 km away from the Industrial District.

Our accommodation(s)

Hotel location

ibis Paulinia

Rua 31 de Março, 290, Santa Cecilia, PAULINIA - SP
13140000 PAULINIA
Brazil

GPS:-22.76437, -47.1568

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The right choice to feel great .A convivial buffet featuring traditional cuisine. Simply a pleasure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  967 reviews

TripAdvisor Rating  3.5/5  446 reviews

Goodyear stY

Customer review rating 5.0/5

Pedro P. S. G. Families - Confirmed reviews ALL

Excelente staff

Olá Pedro, tudo bem? Agradecemos por seus comentários positivos em nossa página, ficamos felizes em conseguir atender suas necessidades. Ficamos à disposição caso necessite e esperamos poder revê-lo em outras oportunidades. Atenciosamente, Johnny Hildefonso Gerente Geral ibis Paulínia

Very pleasant!

Customer review rating 5.0/5

Marcio R. Business - Confirmed reviews ALL

As always, the staff are kind and friendly. This brings me back to the Ibis Hotel.

Dear Marcio Abadio R., We very much appreciate your comments regarding your stay at the ibis Paulinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis Paulinia

Dirty Room

Customer review rating 2.0/5

Diego J. Couples - Confirmed reviews ALL

I’ve was very disappointed to see that a flag like Ibis don’t really care much about their facilities. The room was dirty! Toilet shower box had hair in the drain, glasses filled with stain. It looks like was never properly cleaned. During my all stay I was surprised to see that under the bed and rest bench was completely dirty, filled with dust which looks like it was there for months. I was expecting the cleaners to clean it during my stay, but it never happen. Electricity socket on the left hand side of the bed was falling apart and USB plugs didn’t work. TV veza support made of wood was to the point of fall too. It was really wobbly and me and my partner was very careful to not touch it. For the price I have paid, I was expecting more! I have choose Ibis because of its reputation. For sure I won’t make the same mistake. Apart of that, the reception team was really nice.

Dear Diego Paulo J., Thank you for taking the time to tell us about your experience at the ibis Paulinia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Hildefonso General Manager ibis Paulinia

All necessary items for a good price

Customer review rating 3.5/5

Hermann Business - Confirmed reviews ALL

The hotel provides all necessary items for a business trip for a reasonable price. It is not a luxury hotel, but the rooms are clean, breakfast and wifi is provided. Enough for a business trip.

Dear Linde Gmbh H., We very much appreciate your comments regarding your stay at the ibis Paulinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis Paulinia

Great experience, the service was fantastic, very friendly.

Customer review rating 5.0/5

Oscar M. Business - Confirmed reviews ALL

Great experience, the service was fantastic, very friendly.

Dear Oscar M., We very much appreciate your comments regarding your stay at the ibis Paulinia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Hildefonso General Manager ibis Paulinia

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Other web-users rate our hotel

  • 129 reviews 8.3/10 Location
  • 349 reviews 5.2/10 Room
  • 363 reviews 6.6/10 Service
  • 8 reviews 8.8/10 WiFi
  • 198 reviews 7.1/10 Breakfast
  • 155 reviews 6.1/10 Cleanliness
  • 100 reviews 3.7/10 Value
  • 5 reviews 0/10 Wellness Area

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