ibis Jundiai Shopping 3 stars

Customer review rating (ALL Rating) 4.2/5 714 reviews

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ibis Jundiai Shopping - Image 1
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Avenida Nove de Julho 2921, 13208056 JUNDIAI, Brazil

Description

Hotel extras

  • 4 minutes by car to Jundiaí Bus Terminal

  • 12 minutes by car to Jundiaí Airport

  • 3 minutes drive to University Hospital

  • 210 MTS To Jundiai Shopping

  • 75 km Aeroporto internacional de Guarulhos.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

Standard Apartment with twin beds

Photo out of - Standard Apartment with twin beds

Modern and inviting, the new ibis room has everything you needA comfortable bathroom, modern decor, hardwood floor, twin beds with duvetInternet and flat-screen TV with the best international channels

  • Views:

    City View

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Modern and inviting, the new ibis room has everything you needA comfortable bathroom, modern decor, hardwood floor, double bed with duvet and one bed for a child aged under 12Internet and flat-screen TV with the best international channels

  • Views:

    City View

Max. number of persons
3

Bedding

Single bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis Jundiai Shopping

Avenida Nove de Julho 2921
13208056 JUNDIAI
Brazil

GPS:-23.19723, -46.88917

Telephone
Fax +55 11 5547-8007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 180 rooms
  • 10 rooms for people with reduced mobility
  • 10 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi

Air conditioning

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Children''s TV Channels

Well-being

Ibis Jundiai Shopping Gym

  • On site
  • On site

  • Parking pricing: 33 BRL 33 BRL Per day

IBIS KITCHEN

Photo out of - IBIS KITCHEN

The ibis Kitchen restaurant is the network's most modern restaurantVaried menu to satisfy all your dining needs in a welcoming environment

Cooking style
Regional
Capacity
74
13208056 Jundiai, Brazil

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

The ibis Kitchen restaurant is the network's most modern restaurantVaried menu to satisfy all your dining needs in a welcoming environment

Even the bar provides a relaxing atmosphereAt any time of the day or nightThe ibis bar is the ideal place for meetings or taking a minute to relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  714 reviews

Customer review rating 3.0/5

Felipe M. R. Business - Confirmed reviews ALL

Prezado Sr Felipe, Agradecemos por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Atenciosamente, Ibis Jundiai Shopping

Customer review rating 3.0/5

Sara M. A. A. Business - Confirmed reviews ALL

Estimada Sara, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Jessica Hirata

Customer review rating 1.0/5

Felix R. R. Business - Confirmed reviews ALL

Dear Felix, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. I will ask the team to send you your invoice. We apologize for the inconvenience. Sincerely, Jéssica Hirata Gerente Geral

Customer review rating 1.5/5

Pavan P. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Andrea A. F. Y. Business - Confirmed reviews ALL

Prezado Sr Felipe, Agradecemos por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Atenciosamente, Ibis Jundiai Shopping

Customer review rating 3.0/5

Sara M. A. A. Business - Confirmed reviews ALL

The room was having the minimum required, the bathroom was not in optimal conditions, too old or not properly working. The hairdryer was wrongly attached to the wall, it almost falls down. The bed is too uncomfortable, too hard, there is not even a water bottle inside the room

Estimada Sara, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Jessica Hirata

Customer review rating 1.0/5

Felix R. R. Business - Confirmed reviews ALL

I was visiting for two weeks. Rooms are super small but ok standard and clean. Pizza in lobby tastes good and personnel is friendly. Still I am very disappointed since Indis not receive an invoice (it always fails in the system) and after 15 phone calls + 5 emails over two weeks still no assistance and I can’t get my travel expenses reimbursed. Incredible.

Dear Felix, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. I will ask the team to send you your invoice. We apologize for the inconvenience. Sincerely, Jéssica Hirata Gerente Geral

Customer review rating 1.5/5

Pavan P. Business - Confirmed reviews ALL

the front desk person on wednesday night at 9 pm was very flirtatious and lacked awareness. there were 4 people in the queue waiting to be checked in. she flirted and was chatty with every single one of them resulting in longer wait times.

Customer review rating 3.0/5

Andrea A. F. Y. Business - Confirmed reviews ALL

The AC was weak and it couldn't be changed (lower the temperature), making the nights uncomfortable to sleep.

Customer review rating 1.5/5

Marcio K. S. Families - Confirmed reviews ALL

Jessica Hirata is the manager H9… please train your employees to better attend the customers

Prezado Sr Marcio, Agradecemos por compartilhar conosco a sua experiência. Lamentamos sinceramente que o atendimento prestado não tenha atendido às suas expectativas, especialmente no que se refere à postura de nossa recepcionista. Prezamos por um atendimento acolhedor, cordial e profissional, e situações como a relatada não refletem os padrões que buscamos manter em nossa equipe. Seu apontamento é extremamente importante e já foi direcionado para a liderança responsável, para que as devidas orientações e ações corretivas sejam aplicadas. Reforçamos nosso compromisso com a melhoria contínua e com a qualidade no atendimento, e esperamos ter a oportunidade de recebê-lo novamente para proporcionar uma experiência mais positiva. Permanecemos à disposição para quaisquer esclarecimentos adicionais. Atenciosamente, Jéssica Hirata Gerente Geral

Customer review rating 1.0/5

Elaine M. Business - Confirmed reviews ALL

This hotel is extremely basic—borderline cheap—yet priced as if it offers a much higher standard. The overall experience simply does not justify the daily rate. The room itself was clean and the bed was comfortable, which I appreciate. However, everything else felt low quality. The towels were thin, worn out, and one even had holes. Basic amenities were either missing or of very poor quality, especially in the bathroom. Functionality was also an issue. I was initially given a room where the landline phone didn’t work at all, meaning that to contact reception I had to physically go downstairs. The hotel promotes a WhatsApp communication channel, but I reached out within the first hour of my stay and never received a single response over the entire three days. The worst part of my stay was an awful experience with a male bar staff member. On the night of March 26th, I stopped by the bar to order a bottle of water. The male staff member ignored me for several minutes while chatting with a group of male guests. At one point, I got his attention and asked for a water bottle, and he replied “one moment”—not even “one moment, please”—but then continued trying to impress the other guests by being overly friendly and social. He seemed far more concerned with socializing and trying to practice his non-existent Spanish with a group of male guests than serving a solo female guest. Even the other staff members appeared uncomfortable with his behavior and how he was very obviously ignoring me. It was unprofessional, dismissive, and felt like gender bias. As a woman, it genuinely felt like I was being ignored and deprioritized. After waiting several more minutes following his “one moment” and still being overlooked, I ended up walking away without even getting the water I had asked for. Overall, this hotel feels like a budget property charging mid-range prices, with poor service standards and questionable operational practices. I would not stay here again.

Customer review rating 4.0/5

Adriana B. L. H. Business - Confirmed reviews ALL

Good

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Yeny Rodríguez Subgerente Ibis Jundiaí Shopping

Customer review rating 4.0/5

Eder A. Families - Confirmed reviews ALL

Boa

Prezado Sr Eder, Agradecemos pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Jéssica Hirata Gerente Geral

Customer review rating 1.5/5

Oguzhan K. Business - Confirmed reviews ALL

Room was not very cleaned, especially around the window. Even I asked for invoice with my company adress and they said it is fine from reception they did not so like that. I sent an email but I received no response.

Dear Mr. K., Thank you for your feedback. I apologize for the cleanliness issues you experienced in your room and for the inconvenience regarding your invoice request. We strive for high standards and appreciate your comments, which will help us improve our services. My reservations team will send you an e-mail to help you with the invoice issue. Best regards, Jéssica Hirata ibis Jundiai Shopping

Customer review rating 3.5/5

Marcel J. D. Business - Confirmed reviews ALL

Okay

Dear Marcel J. D., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our rooms and will consider your suggestions for enhancing our breakfast selection in the future. Best regards, ibis Jundiai Shopping

Customer review rating 5.0/5

Charles H. G. Couples - Confirmed reviews ALL

Second time I stay here, and they are always super flexible with any request. Location is great and restaurant at the lobby is too

Prezado Sr. Charles H. G., Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que nossa localização e a flexibilidade de nossa equipe contribuíram para sua experiência. Estamos sempre à disposição para atender às suas necessidades. Atenciosamente, ibis Jundiai Shopping

Customer review rating 3.5/5

Johan H. Business - Confirmed reviews ALL

Could be better. Tiny room with plastic chair and small bed.

Dear Johan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jéssica Hirata General Manager

Customer review rating 4.5/5

Marcio R. A. V. Business - Confirmed reviews ALL

Todas as expectativas atendidas.

Prezado Sr. Márcio, Agradecemos pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Jéssica Hirata Gerente Geral

Customer review rating 4.0/5

Ana L. A. D. Business - Confirmed reviews ALL

Room is extra small. On my last stay the room had some poor conditions: light switch fell off and not was correctly cleaned.

Estimada Ana L., Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes! Atentamente, Ibis Jundiai Shopping

Customer review rating 4.5/5

Rosandrea T. Families - Confirmed reviews ALL

Our experience was great! The only thing you did not have was a do-it-yourself laundry facility.

Dear Rosandrea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jéssica Hirata General Manager

Customer review rating 2.0/5

Carlos A. F. D. M. Families - Confirmed reviews ALL

Problemas com o vaso sanitário do quarto 770.. não tem força para descarga. Tive que usar os banheiros fora do quarto no térreo.

Prezado Sr Carlos, Agradecemos por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Atenciosamente, Equipe ibis Jundiaí Shopping

Customer review rating 5.0/5

Fabio P. T. Business - Confirmed reviews ALL

Desde o Check-in ao Check-out, fui muito bem atendido. Tudo muito organizado, limpo e confortável. Café da manhã maravilhoso. Tudo nota 10.

Prezado Sr Fabio, Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Jéssica Hirata Gerente Geral

Customer review rating 3.5/5

Ricardo F. Friends - Confirmed reviews ALL

Ótimo hotel!confortável e atendendentes super educados !

Prezado Sr. Ricardo, Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Jéssica Hirata Gerente Geral

Other web-users rate our hotel

  • 209 reviews 9.2/10 Location
  • 345 reviews 4.9/10 Room
  • 408 reviews 7.7/10 Service
  • 13 reviews 5.8/10 WiFi
  • 193 reviews 8.2/10 Breakfast
  • 171 reviews 3/10 Comfort
  • 151 reviews 7.4/10 Cleanliness
  • 105 reviews 3.7/10 Value

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