ibis Jundiai Shopping 3 stars

Customer review rating (ALL Rating) 4.3/5 776 reviews

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Description

Hotel extras

  • 4 minutes by car to Jundiaí Bus Terminal

  • 12 minutes by car to Jundiaí Airport

  • 3 minutes drive to University Hospital

  • 210 MTS To Jundiai Shopping

  • 75 km Aeroporto internacional de Guarulhos.

Our accommodation(s)

Hotel location

ibis Jundiai Shopping

Avenida Nove de Julho 2921
13208056 JUNDIAI
Brazil

GPS:-23.19723, -46.88917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

The ibis Kitchen restaurant is the network's most modern restaurantVaried menu to satisfy all your dining needs in a welcoming environment

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  776 reviews

Customer review rating 1.5/5

Pavan P. Business - Confirmed reviews ALL

the front desk person on wednesday night at 9 pm was very flirtatious and lacked awareness. there were 4 people in the queue waiting to be checked in. she flirted and was chatty with every single one of them resulting in longer wait times.

Customer review rating 3.0/5

Andrea A. F. Y. Business - Confirmed reviews ALL

The AC was weak and it couldn't be changed (lower the temperature), making the nights uncomfortable to sleep.

Customer review rating 1.5/5

Marcio K. S. Families - Confirmed reviews ALL

Jessica Hirata is the manager H9… please train your employees to better attend the customers

Prezado Sr Marcio, Agradecemos por compartilhar conosco a sua experiência. Lamentamos sinceramente que o atendimento prestado não tenha atendido às suas expectativas, especialmente no que se refere à postura de nossa recepcionista. Prezamos por um atendimento acolhedor, cordial e profissional, e situações como a relatada não refletem os padrões que buscamos manter em nossa equipe. Seu apontamento é extremamente importante e já foi direcionado para a liderança responsável, para que as devidas orientações e ações corretivas sejam aplicadas. Reforçamos nosso compromisso com a melhoria contínua e com a qualidade no atendimento, e esperamos ter a oportunidade de recebê-lo novamente para proporcionar uma experiência mais positiva. Permanecemos à disposição para quaisquer esclarecimentos adicionais. Atenciosamente, Jéssica Hirata Gerente Geral

Customer review rating 1.0/5

Elaine M. Business - Confirmed reviews ALL

This hotel is extremely basic—borderline cheap—yet priced as if it offers a much higher standard. The overall experience simply does not justify the daily rate. The room itself was clean and the bed was comfortable, which I appreciate. However, everything else felt low quality. The towels were thin, worn out, and one even had holes. Basic amenities were either missing or of very poor quality, especially in the bathroom. Functionality was also an issue. I was initially given a room where the landline phone didn’t work at all, meaning that to contact reception I had to physically go downstairs. The hotel promotes a WhatsApp communication channel, but I reached out within the first hour of my stay and never received a single response over the entire three days. The worst part of my stay was an awful experience with a male bar staff member. On the night of March 26th, I stopped by the bar to order a bottle of water. The male staff member ignored me for several minutes while chatting with a group of male guests. At one point, I got his attention and asked for a water bottle, and he replied “one moment”—not even “one moment, please”—but then continued trying to impress the other guests by being overly friendly and social. He seemed far more concerned with socializing and trying to practice his non-existent Spanish with a group of male guests than serving a solo female guest. Even the other staff members appeared uncomfortable with his behavior and how he was very obviously ignoring me. It was unprofessional, dismissive, and felt like gender bias. As a woman, it genuinely felt like I was being ignored and deprioritized. After waiting several more minutes following his “one moment” and still being overlooked, I ended up walking away without even getting the water I had asked for. Overall, this hotel feels like a budget property charging mid-range prices, with poor service standards and questionable operational practices. I would not stay here again.

Customer review rating 4.0/5

Adriana B. L. H. Business - Confirmed reviews ALL

Good

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Yeny Rodríguez Subgerente Ibis Jundiaí Shopping

Other web-users rate our hotel

  • 219 reviews 9.1/10 Location
  • 359 reviews 5.2/10 Room
  • 410 reviews 7.6/10 Service
  • 12 reviews 8.2/10 WiFi
  • 216 reviews 8.5/10 Breakfast
  • 173 reviews 3.3/10 Comfort
  • 152 reviews 7.4/10 Cleanliness
  • 106 reviews 3.7/10 Value

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