Mercure Jakarta Sabang 4 stars

Customer review rating (ALL Rating) 4.8/5 23 reviews

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Description

Hotel extras

  • Strategically located in central Jakarta with easy access to public transport

  • Family rooms with private arcade games for a fun, memorable stay

  • Two distinctive ballrooms: a rooftop with city views and a poolside with videotron

  • Private karaoke rooms, perfect for exclusive and intimate gatherings

  • Clovia Restaurant, a comfortable space for work, meetings, and relaxation

Our accommodation(s)

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Room 1

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11, Gambir Jakarta Pusat
10110 JAKARTA
Indonesia

GPS:-6.182188, 106.824887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CLOVIA RESTAURANT

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  23 reviews

Customer review rating 5.0/5

Ichinohashi H. Business - Confirmed reviews ALL

Dear Ichinohashi H., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that Mr. Ari and his team went above and beyond to assist with your requests and made your stay a very pleasant one through their warm hospitality. Your kind recognition means a great deal to us, and we will be happy to share your appreciation with Mr. Ari and the entire team. Feedback such as yours is a wonderful motivation for us to continue delivering heartfelt and attentive service to our guests. We look forward to welcoming you back to Mercure Jakarta Sabang for another enjoyable stay. Warm regards, Idham Risdiansyah General Manager

Customer review rating 5.0/5

Muslimin F. D. Friends - Confirmed reviews ALL

Dear Muslimin F. D., Thank you so much for your fantastic feedback! We are truly delighted to know that you would describe Mercure Jakarta Sabang in just one word: “TOP BANGET!” Your enthusiastic appreciation means a lot to our entire team and motivates us to keep delivering the best service and memorable experiences for every guest. We look forward to welcoming you back to Mercure Jakarta Sabang for another “TOP BANGET” experience! Warm regards, Idham Risdiansyah General Manager

Customer review rating 5.0/5

Udin C. F. Families - Confirmed reviews ALL

Dear Udin C. F., Thank you for taking the time to share your positive feedback about your experience at Mercure Jakarta Sabang. We are delighted to know that you appreciated our prime location and were pleased with the excellent service provided by our team. Your kind words are a great encouragement and motivation for us to continue delivering warm hospitality and memorable experiences to all our guests. We look forward to welcoming you back to Mercure Jakarta Sabang for another wonderful stay. Warm regards, Idham Risdiansyah General Manager

Customer review rating 5.0/5

Mardhiyahh K. Business - Confirmed reviews ALL

Dear Mardhiyahh k., Thank you very much for taking the time to share such a wonderful review of your stay at Mercure Jakarta Sabang. We are delighted to know that you had a very pleasant stay and that you enjoyed the cleanliness, comfort, and condition of your room. It is also wonderful to hear that our team provided professional, friendly, and helpful service throughout your visit. We are pleased that our convenient location and facilities met your needs during your business trip, and that you enjoyed our delicious breakfast with its wide variety of choices. Knowing that your overall experience exceeded your expectations is truly rewarding for us. Your kind words are a great motivation for our entire team to continue delivering excellent hospitality and memorable experiences to every guest. Thank you once again for your trust and for choosing Mercure Jakarta Sabang. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, Idham Risdiansyah General Manager

Customer review rating 2.5/5

Ahmad R. Z. Friends - Confirmed reviews ALL

Dear AHMAD R. Z., Thank you for taking the time to share your experience at Mercure Jakarta Sabang. We sincerely apologize for the serious inconvenience and distress you encountered during your stay. Please allow us to express our deepest regret regarding the situation you described in your room. This is certainly not the standard of cleanliness and comfort we aim to provide, and we fully understand how upsetting this experience must have been for you. We are also sorry to hear that the immediate response from our team did not meet your expectations and that the issue could not be properly resolved at the time. Please rest assured that your comments have been escalated to our management team and relevant departments for urgent investigation and corrective action. Strengthening our hygiene, pest control, and response procedures will be treated with the highest priority to ensure this does not happen again. We truly regret that we were unable to restore your comfort during your stay, including not offering a satisfactory resolution on the spot. Your feedback is extremely important to us and will be used to reinforce our service recovery standards. Once again, please accept our sincere apologies for the experience you had. We genuinely hope we may have the opportunity in the future to regain your trust and provide you with the safe and comfortable stay you should always expect from us. Warm regards, Idham Risdiansyah General Manager

Other web-users rate our hotel

  • 255 reviews 9.2/10 Location
  • 436 reviews 8.5/10 Room
  • 660 reviews 9.6/10 Service
  • 8 reviews 8.1/10 WiFi
  • 356 reviews 9.3/10 Food
  • 250 reviews 9.3/10 Cleanliness
  • 231 reviews 9.4/10 Breakfast
  • 135 reviews 6.5/10 Comfort

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