Novotel Itu Terras de São José Golf & Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,968 reviews

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Al. São Paulo Golf, Sem Número, Terras De São Jose I, 13306440 ITU, Brazil

Description

Hotel extras

  • Pet-friendly hotel! Bring your pet along with you. We accept dogs up to 10 kg.

  • Recreation and Leisure Team for children over 4 and adults.

  • Kids space: fun for children from 0 to 3.

  • Convention center with 17 rooms and capacity for up to 800 people.

  • Accessible for people with reduced mobility.

Our accommodation(s)

Hotel location

Novotel Itu Terras de São José Golf & Resort

Al. São Paulo Golf, Sem Número, Terras De São Jose I
13306440 ITU
Brazil

GPS:-23.29957, -47.29868

Telephone
Fax +55 11 2118-1401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RARO RESTAURANTE

Taste the best of international cuisine in a warm and modern atmosphere. Enjoy our delicious buffet or à la carte menu. Don't forget to enjoy our feijoada with live music on Saturdays!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,968 reviews

TripAdvisor Rating  4.5/5  1,807 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Lenilson S. Couples - Confirmed reviews ALL

Expetacular.

Olá, Sr. Lenilson, Agradecemos sua excelente avaliação do nosso resort. É gratificante ler em seu comentário que teve uma excelente estadia e que nossos serviços foram satisfatórios. Aguardamos ansiosamente para revê-lo e lhe proporcionamos mais uma estadia acolhedora e satisfatória. Atenciosamente, Gislaine Ramos.

Customer review rating 5.0/5

Gustavo V. Families - Confirmed reviews ALL

Food was amazing, the kids activities are awesome and Jussara the restaurant manager is very kind

Olá, Sr. Gustavo V., Agradecemos pelo seu feedback positivo! É gratificante saber que a sua estadia foi incrível, com destaque para a comida, as atividades para crianças e o atendimento da Jacimara. Tenha certeza que iremos repassar seus elogios. Será um prazer receber você e sua família novamente e proporcionar boas experiências. Atenciosamente, Gislaine Ramos

Exceptional Stay – Outstanding Service and Family-Friendly Atmosphere

TripAdvisor rating 5.0/5

Gus V TripAdvisor review

From the moment we arrived, our experience at this hotel exceeded expectations. The property itself is beautiful and well maintained, but what truly makes the difference is the people. A special mention goes to Jussara, the restaurant manager, who made every meal a pleasure. Her attention to detail, genuine care. We also want to recognize Jenifer from the booking/concierge team. From the first interaction, she was proactive, warm, and incredibly efficient in ensuring our requests were handled flawlessly. Thanks to her, our stay was smooth and stress-free from start to finish.

Olá, Sr. Gustavo Veiga, Agradecemos pelo seu feedback positivo! É gratificante saber que a sua estadia foi incrível, com destaque para a comida, as atividades para crianças e o atendimento da Jacimara. Tenha certeza que iremos repassar seus elogios. Será um prazer receber você e sua família novamente e proporcionar boas experiências. Atenciosamente, Gislaine Ramos

It was great

TripAdvisor rating 5.0/5

Felipe Andres A TripAdvisor review

Tio Lasanha the Best! Great weekend, amazing infrastructure and polite people. Great food and ingredients and a lot of different options.

Olá, Sr. Felipe, Agradecemos por suas belas palavras sobre a sua experiência conosco! É gratificante saber que nossos serviços foram satisfatórios e que nossa infraestrutura e gastronomia contribuíram para sua boa estadia. Tenha certeza de que repassamos seus elogios ao tio Lasanha, que ficará feliz Esperamos recebê-lo novamente para mais uma experiência Novotel. Atenciosamente, Gislaine Ramos.

Customer review rating 4.0/5

Wilson S. Families - Confirmed reviews ALL

Faltam banheiros nas quadras de areia; Faltam bebedouros espalhados pela área externa; Bares fecham muito cedo; Poderiam disponibilizar leite, café, chá, chocolate, bolachas no período noturno; Os banheiros coletivos poderiam ficar mais limpos e higienizados; É antipático cobrar estacionamento (melhor disfarçar o valor na hospedagem); Faltam mesas apropriadas e local adequado para jogos de cartas; As janelas dos quartos, sem sacadas, parece que nunca limpam!

Olá, Sr. Wilson S., Gostaríamos de agradecer a gentileza em compartilhar a concepção de sua estadia conosco. Queremos que saiba que seu feedback é importante para nós, através dele podemos melhorar nossos serviços. Esperamos ter a oportunidade de recebê-lo novamente, para que possamos reverter suas impressões! Atenciosamente, Gislaine Ramos

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Other web-users rate our hotel

  • 129 reviews 6.6/10 Location
  • 604 reviews 6.9/10 Room
  • 875 reviews 7.6/10 Service
  • 7 reviews 6.5/10 WiFi
  • 773 reviews 7.2/10 Food
  • 517 reviews 8/10 Amenities
  • 240 reviews 4.9/10 Comfort
  • 235 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.