Novotel Itu Golf & Resort Hotel 4 stars

Customer review rating 4.4/5 4,080 reviews

Novotel Itu Golf & Resort
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pet Friendly Hotel! Pets up to 10 kilos are accepted. See Hotel policies.

  • Ideal hotel for families! Fully equipped leisure and recreation facilities

  • Offers elderly care and babysitting service at an additional cost

  • Enjoy the exclusive, famous Terras de São José Golf Club added to the hotel

  • Travel in Itu! Partner agency specialized in experiences in the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • LaundryPaying
  • Porter
Leisure and activities
  • Outdoor Heated Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 21 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Itu Golf & Resort

Al. São Paulo Golf, no number
Condominio Terras De Sao Jose
13306440
itu
brazil

Tel: +551121181400

Fax: (+55)1121181401

Contact email

Check-in from 15h00

Check out up to 12h00

  • RODOVIARIA DE ITU :  JARDIM NOVO ITU RODO CENTER

  • By plane

    AEROPORTO DE CONGONHAS At 95km / 59 miles

  • By plane

    AEROPORTO DE GUARULHOS At 114km / 70 miles

  • By plane

    AEROPORTO VIRACOPOS At 51km / 32 miles

  • By helicopter

    HELIPONTO TERRAS DE SÃO JOSÉ 2 At 0km / 0 miles

  • By car

    RODOVIA ARCHIMEDES LAMMOGLIA At 9km / 5 miles

  • By car

    RODOVIA CASTELO BRANCO At 19km / 1 miles

  • By car

    RODOVIA HERCULANO GODOY PASSOS At 11km / 6 miles

  • By car

    RODOVIA JOSE ERMIRIO DE MORAES At 23km / 14 miles

  • By car

    RODOVIA MARECHAL RONDON At 10km / 6 miles

  • By car

    RODOVIA WALDOMIRO DE CAMARGO At 15km / 9 miles

GPS :-23.298776, -47.299367

Our accommodations

Novotel Itu has modern rooms with views of the green area, with/without balcony, smart TV, air conditioning, desk, USB sockets, minibar. Beautifully refurbished Bathrooms, mirrors with good illumination

Superior Double Room

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Double Room with Extra Bed

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Double room with Sofa Bed

  • Max. number of persons: 4
  • Area: From 29 / 312 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Angry Birds 2 - family room

  • Max. number of persons: 4
  • Area: From 29 / 312 sq ft
Rooms

Our restaurants and bars

RARO RESTAURANTE

Type of cuisine: International

Enjoy our full breakfast. For lunch and dinner, enjoy delicious dishes in our Buffet or chose from our à la carte menu. On Saturdays, enjoy the famous Feijoada Novotel, with live music and Caipirinhas.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR AND RESTAURANTE

Non contractual photo

The Gourmet Bar is perfect for dining out with the family or enjoying a drink with friends during happy hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK BAR

Non contractual photo

The ideal place to relax! Make the most of your downtime and enjoy a wonderful view while sipping a drink at the pool bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 21

  • Maximum size: 1,029

  • Maximum capacity: 1,320 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Itu Golf & Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,080 reviews

tripadvisor

TripAdvisor Rating 4.0/5

374 reviews

I expected more from a Resort

Customer review rating 4.4/5

Arnaldo V. Families - 17/03/2020 Confirmed reviews ALL

As a resort with several pools, we went with our two kids 4 and 1 and a half years old to have fun, however the system that should keep the water of the pools in a nice temperature never was on in the morning. For a pool that opens 9am, very late for kids in this age, and they can't go into it because it was so chilly is unacceptable. The people that works in the restaurant are excellent. they really are concerns with the customers needs. Congratulation for the restaurant staff!

Dear Arnaldo , We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Boni

Adoro o novotel itu

Customer review rating 4.4/5

Tatiana Families - 03/03/2020 Confirmed reviews ALL

Ótima estrutura, piscinas, recreadores, restaurantes e bar!

Prezada Tatiana, Agradecemos a avaliação de sua estada e a confiança em nosso hotel. Esperamos recebê-la em breve novamente. Atenciosamente, Ana Negoceki, Guest Relation

Great Stay

Customer review rating 4.4/5

Simone O. Couples - 03/03/2020 Confirmed reviews ALL

Hotel is very nice. Well located, great facilities, good service and bedroom set up.

Dear Simone, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Negoceki - Guest Relation

Bad food

Customer review rating 4.4/5

Marcelo Families - 01/03/2020 Confirmed reviews ALL

Modern hotel, clean room but layout a bit strange, food disappointing, well below what is expected for a hotel this expensive

Dear Marcelo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope to see you again very soon. Sincerely, Ana Negoceki - Guest Relation
Customer review rating 4.4/5

Jorge L. Families - 01/03/2020 Confirmed reviews ALL

Problem with maintenance and cleaning. Faulty related to feeding

Dear Jorge, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ana Negoceki - Guest Relation

Great place & structure for events

Customer review rating 4.4/5

Andre T. Business - 16/02/2020 Confirmed reviews ALL

We closed the hotel for Philips kick off 2020 and we had a great experience. The hotel is quite new and the staff cared for the guests. The hotel is also very well located for events, 1h - 1h30 away from 3 airports and 45min away from Barueri, where our headquarter is located.

Good pool, bad check in

Customer review rating 4.4/5

Flavio Families - 15/02/2020 Confirmed reviews ALL

Pool - 10/10 Food (lunch) - 7/10 Brunch - 2/10 (only one thing to eat - "pão de queijo") Check in - 1/10 (almost 40 min waiting) Check out - 10/10

Amateur Hour

Customer review rating 4.4/5

Ron E. Business - 13/02/2020 Confirmed reviews ALL

Painful :45 to check in :15 to check out -No iron in Room - Staff called me when I was sleeping because they did not process my stat correctly and wanted me to come back down to pay again for another evening they forgot to charge me for at check-in.

Good for Kids

Customer review rating 4.4/5

Denis Families - 05/02/2020 Confirmed reviews ALL

Very welcome, line for checkin too big

Good stay

Customer review rating 4.4/5

Anonymous Families - 05/02/2020 Confirmed reviews ALL

Food was good, desserts were terrible. Good servers in the restaurant but in the bars servers were slow. I had a little inconvenience with my guest bracelet, someone else’s name was on it when I went to use it in the bar they gave me no information but I went to the reception and they got it fixed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Samira Boni

Great infrastructure in the middle of Itu’s green

Customer review rating 4.4/5

Filippo Business - 01/02/2020 Confirmed reviews ALL

A very good stay: facilities are very good, new and clean. Rooms are neat, modern, comfortable. Food has been consistently good (although not so different, one day to another), and service always ready to help.

Dear Filippo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

good stay

Customer review rating 4.4/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

good stay

Good stay

Customer review rating 4.4/5

N. J. C. Families - 21/01/2020 Confirmed reviews ALL

Good stay! However, I’ve never seen a resort charging for parking cars. How the resort expects visitors coming by other transportation method (bus, bicycle, ...)? I feel unfair for being charged to park my car. The overall experience was nice and the staff was very attempted to supply information and request. Lastly, I haven’t received rewards points due to this stay.

Dear N. Jen C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

OK but room for improvement

Customer review rating 4.4/5

Rowen B. Families - 15/01/2020 Confirmed reviews ALL

I arrived with my family and we had 3 rooms booked but I was amazed at the time it took to check in. I think we were at the reception checking in for about 40 minutes. I haven't had this sort of delay anywhere else in the world. Our room was spacious and well appointed with a comfortable main bed but the second bed set up for our son was hard as a rock. We complained 4 times of the disgusting smell from the rubbish bins next to the elevators on the 6th floor. We checked in on Thursday and when we left the hotel on the Sunday the smell was still there and the same rubbish was still in the same bins 4 days later despite our requests to have it cleaned. The buffet offering was good but I personally didn't like the noise of a loud band playing while we were dining. I realise this is a Brazil thing.....generally Brazilians seem to love loud noise. For me, the constant noise of a DJ by the swimming pool was overwhelming and really not my taste to be constantly surrounded by inescapable noise.

Lots of room for improvement

TripAdvisor rating 4.0/5

Rowbav Family - 15/01/2020 TripAdvisor review

Slow check in and check out. Food offering quite good. Smelly bins outside level 6 lifts not cleared for 4 days despite 4 requests to do so. Constant loud noise from unnecessary "entertainment" became very annoying. Brazilians seem to enjoy this noise but to me (an international visitor) it was noise pollution with no escaping it!

Wonderful

Customer review rating 4.4/5

Gi… Families - 13/01/2020 Confirmed reviews ALL

It was perfect since the reception till the end. All areas are increrible!!! The staff always very polite and eficients.

Dear Giselle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Samira Boni

Not good but not bad, just average.

Customer review rating 4.4/5

Luiz G. F. V. Families - 12/01/2020 Confirmed reviews ALL

I wouldn’t spend this amount of money in this hotel again, Bahia hotels are much better, much more services (ALL INCLUSIVE, alcohol too) and it’s cheaper. Some of the employees are not kind at all. There is no option for diabetics, lac free and gluten free. All deserts taste the same (lot of hydrogenated fat) Had a problem with air conditioning in my room, with no resolution. Kids pool are not heated So kids under 4 ya could not enjoy the pool because was a windy day and not warm.

Dear Luiz Gustavo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Great!

Customer review rating 4.4/5

J.c. Families - 11/01/2020 Confirmed reviews ALL

We had an amazing time at Novotel Resort in Itu. Super service all way round, great people.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Samira Boni

Great structure, but needs to improve operations

Customer review rating 4.4/5

Paulo R. P. Families - 09/01/2020 Confirmed reviews ALL

I had a great time and loved the hotel. Was not pleased with some of the operational aspects: check-in, cleaning, concierge and Food service.

Surpresa deliciosa

Customer review rating 4.4/5

Chris E. Families - 08/01/2020 Confirmed reviews ALL

Excelente. Unico defeito: amenities fracas

Prezada Chris Agradecemos a avaliação de sua estada e a confiança em nosso hotel. Saber que prestamos um serviço de qualidade é algo realmente gratificante. Esperamos recebê-lo em breve novamente. Atenciosamente, Samira Boni
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