ibis Sorocaba 3 stars

Customer review rating (ALL Rating) 4.1/5 1,483 reviews

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Description

Hotel extras

  • 9-minute drive to Rodo Center (Sorocaba Bus Station)

  • 53 minutes by car to Viracopos International Airport

  • 20 minutes by car to Castelo Branco Highway

  • Breakfast open to the public

  • 24-hour bar open to the public.

Our accommodation(s)

Hotel location

ibis Sorocaba

Rua Sra Maria Aparecida, Pessoti Milego 290
18048140 SOROCABA
Brazil

GPS:-23.52977, -47.46369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

A wine bar where the food marries beautifully with wine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,483 reviews

TripAdvisor Rating  4.0/5  795 reviews

Good!

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Excellent breakfast, just internet did not work. But overall, it was a good stay!

Dear Karine Cristina Silva G., We very much appreciate your comments regarding your stay at the ibis Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tainá Campestrini Subgerente - ibis Sorocaba

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I am an old customer of this Ibis and keep coming back.

Dear Arsenio Pagliarini J., We very much appreciate your comments regarding your stay at the ibis Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great stay

Customer review rating 4.5/5

Roberto Solo - Confirmed reviews ALL

The attitude of the receptionist - Lu made a big difference compared to previous ones. Positive, smiling, great service, attention to detail, and personality. Also Anniê in the bar-restaurant provided excellent service.

Dear Roberto, We very much appreciate your comments regarding your stay at the ibis Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Bruna Bellasco Gerente Geral Hotel ibis Sorocaba

good stay

Customer review rating 4.0/5

Daniel Business - Confirmed reviews ALL

Everything is ok.

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regars, Bruna Bellasco Gerente Geral Hotel ibis Sorocaba

Not good.

Customer review rating 1.5/5

Aparecida Business - Confirmed reviews ALL

My corporate card was charged for 2 nights instead of 1 night. My car in the morning smelled like cat pee and my coat left on the back seat had cat pee on it. My car probably had the window open overnight in the parking lot.

Dear Aparecida, Thank you for taking the time to tell us about your experience at the ibis Sorocaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Bruna Bellasco Gerente Geral Hotel ibis Sorocaba

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Other web-users rate our hotel

  • 228 reviews 8.4/10 Location
  • 631 reviews 4.5/10 Room
  • 470 reviews 7.6/10 Service
  • 21 reviews 5.7/10 WiFi
  • 276 reviews 7.3/10 Breakfast
  • 224 reviews 6/10 Cleanliness
  • 146 reviews 3.3/10 Value

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