ibis Sorocaba 3 stars

Customer review rating (ALL Rating) 4.0/5 1,432 reviews

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Rua Sra Maria Aparecida, Pessoti Milego 290, 18048140 SOROCABA, Brazil

Description

Hotel extras

  • 9-minute drive to Rodo Center (Sorocaba Bus Station)

  • 53 minutes by car to Viracopos International Airport

  • 20 minutes by car to Castelo Branco Highway

  • Breakfast open to the public

  • 24-hour bar open to the public.

Our accommodation(s)

Hotel location

ibis Sorocaba

Rua Sra Maria Aparecida, Pessoti Milego 290
18048140 SOROCABA
Brazil

GPS:-23.52977, -47.46369

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

A wine bar where the food marries beautifully with wine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,432 reviews

TripAdvisor Rating  3.5/5  799 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great, well located, but shower didn't heat up so well

Dear Carlos, good morning! We very much appreciate your comments regarding your stay at the ibis Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Bruna Bellasco Gerente Geral Hotel ibis Sorocaba

Arrogant manager with piercing

TripAdvisor rating 1.0/5

JamesE2204 TripAdvisor review

Manager rude with a piercing on the nose, no smile no eye contact no thanks for staying in the hotel, charged us for a two tooth paste that all hotels should provide for free, charged us for the car park too, absolutely RIP off, made us feel not welcome to the place,, we will never go back .

Hello Mr. James, Thank you for participating in our satisfaction survey and helping us improve the quality of our services. We woud like to inform that we process all this data and comments with the aim of offering the best experience to our guests. We understand your dissatisfaction and in fact this is not our standard. We will work to ensure that situations like these no longer occur. We hope to have the opportunity to welcome you on your next visit to Sorocaba. Kind Regards, Bruna Bellasco General Manager - Ibis Sorocaba

Well located

Customer review rating 4.0/5

Denis Business - Confirmed reviews ALL

I had a good stay there . The bed was comfortable and the street noice was not heard in the room. The breakfast buffet was very good. The choice of meals in the evening is a bit limited though.

Never again

Customer review rating 1.0/5

Lucas M. Solo - Confirmed reviews ALL

Bed extremely uncorrected, blankets and pillows terrible. Shower worked half of the time only, Staff unprepared and not professional. Mistakes at check in and checkout. Housekeeping noisy and unprofessional in the hallways.

Hello Mr. Lucas We very much appreciate your comments regarding your stay at the ibis Sorocaba. We are sorry for your unpleasant experience. We are taking the necessary steps to improve the perception and stay of our guests. Looking forward to welcoming you again, please accept our best regards. Tainá Campestrini Assistant Manager - ibis Sorocaba

it was okay...

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I have been staying at the same hotel for many years now. It is time for a little "make-up": the toilet is noisy and it takes a while to stop once you flush it, there was no hand towel but 2 bath towels, one of those was ripped... I could not find the TV channels that I used to watch... just little things but it adds up. Breakfast was much better than before! Variety of breads, fruits, cheeses... That was very good! Hotel was super clean and the decoration (festa Junina) really charming!

Hello Flavia. Thank you very much for your observations and comments. Glad you liked our themed décor. We are planning some renovations, and little by little we are modernizing our hotel. Regarding the trousseau, the necessary measures were taken. Again, thank you very much. See you next time. Taina Campestrini Assistant Manager ibis Sorocaba

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Other web-users rate our hotel

  • 237 reviews 8.7/10 Location
  • 656 reviews 4.1/10 Room
  • 490 reviews 7.6/10 Service
  • 14 reviews 4.1/10 WiFi
  • 307 reviews 6.9/10 Breakfast
  • 249 reviews 3.1/10 Comfort
  • 232 reviews 6/10 Cleanliness
  • 169 reviews 3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.