Novotel Sorocaba 4 stars

Customer review rating (ALL Rating) 4.3/5 1,820 reviews

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Novotel Sorocaba - Image 1
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Av Prof Izoraida Marques Peres, 770, Parque Campolim, 18048110 SOROCABA, Brazil

Description

Hotel extras

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Pet-friendly hotel, for fees

  • 12-minute drive to access Castelo Branco Highway

  • 2-minute drive to access Raposo Tavares Highway

  • 15-minute drive to Sorocaba Bus Terminal

Our accommodation(s)

Hotel location

Novotel Sorocaba

Av Prof Izoraida Marques Peres, 770, Parque Campolim
18048110 SOROCABA
Brazil

GPS:-23.53579, -47.4663

Telephone
Fax 1535001000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Pleasant, modern, cozy and spacious. Open for breakfast from 06:30 to 10:30 (Mon to Fri) and from 07:00 to 11:00 (weekends and holidays).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,820 reviews

TripAdvisor Rating  4.5/5  462 reviews

Certificate of excellence 2024

Well located, Friendly and supportive personal, Overall performance (rooms & stuff) on high level quality

Customer review rating 5.0/5

Christoph E. Business - Confirmed reviews ALL

You enjoy your stay every day. Overall performance (rooms & stuff) on high level quality.

Dear Christoph E., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Good stay in general

Customer review rating 3.5/5

Martha C. Business - Confirmed reviews ALL

The room could be cleaner, and the ADA room doesn't have a roll in shower. It's difficult to get into the shower without help. Suggest to remove that step.

Dear Martha Alicia C. G., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Great location

Customer review rating 4.0/5

Flor B. Business - Confirmed reviews ALL

The hotel is located across from a shopping center with nice restaurants. Their rooms are nice but need a little tlc. They clean up the room every day, the only thing they didn't refill the coffee or cups and no washcloths. Their breakfast buffet had good options. Overall, my experience was good.

Dear Flor B., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Well located.

Customer review rating 4.5/5

Fabio R. D. S. Business - Confirmed reviews ALL

Excellent!!

Dear Fabio R. d. S., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Did not send the invoice

Customer review rating 1.0/5

Clarice Business - Confirmed reviews ALL

Did not send the invoice, even after asked at the front desk. It happens all the time with Accor Hotels. Annoying.

Dear Clarice Correa De M., Thank you for taking the time to tell us about your experience at the Novotel Sorocaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas Gerente Geral

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Other web-users rate our hotel

  • 308 reviews 9.3/10 Location
  • 723 reviews 6.3/10 Room
  • 758 reviews 7/10 Service
  • 19 reviews 6.2/10 WiFi
  • 380 reviews 8.3/10 Breakfast
  • 290 reviews 5/10 Cleanliness
  • 132 reviews 8.7/10 Vibe
  • 121 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.