Novotel Sorocaba 4 stars

Customer review rating (ALL Rating) 4.4/5 1,896 reviews

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Description

Hotel extras

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Pet-friendly hotel, for fees

  • 12-minute drive to access Castelo Branco Highway

  • 2-minute drive to access Raposo Tavares Highway

  • 15-minute drive to Sorocaba Bus Terminal

Our accommodation(s)

Hotel location

Novotel Sorocaba

Av Prof Izoraida Marques Peres, 770, Parque Campolim
18048110 SOROCABA
Brazil

GPS:-23.53579, -47.4663

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Pleasant, modern, cozy and spacious. Open for breakfast from 06:30 to 10:30 (Mon to Fri) and from 07:00 to 11:00 (weekends and holidays).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,896 reviews

TripAdvisor Rating  4.5/5  469 reviews

Certificate of excellence 2024

Good, but not exellent

Customer review rating 4.0/5

Enrico Business - Confirmed reviews ALL

The stay on the hotel was good, but unfortunately I hadn't the possibility to make the early check in since no room available. Ok this I can understand but during my stay on the hall waiting for the room, nobody came to me advising if something was moving or how long I have to wait.

Excelent location

Customer review rating 4.5/5

Jorge P. Business - Confirmed reviews ALL

The installation are really well, clean and with necessary services, Good Breakfast and excellent location. If you need something you have near of the hotel different stores, restaurants and drug store only crossing the street.

Dear Jorge, We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Great place

Customer review rating 4.5/5

Allan F. Q. C. Business - Confirmed reviews ALL

All good. Friendly staff and all helpful.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

good stay

Customer review rating 3.5/5

Ihsan B. Business - Confirmed reviews ALL

the stay for the business trip was ok.

Dear Mr. Barlakc, We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Business/Personal stay in Sorocaba

Customer review rating 4.0/5

Brian B. Business - Confirmed reviews ALL

Overall a good trip. Room was nice. Bed was a little too firm for me. Lobby area was welcoming. However my wife had poor service at the restaurant and with room service.

Dear Mr. B. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Edmar Thomas Gerente Geral

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Other web-users rate our hotel

  • 328 reviews 9.3/10 Location
  • 751 reviews 6.7/10 Room
  • 781 reviews 7.3/10 Service
  • 27 reviews 6.2/10 WiFi
  • 381 reviews 8.6/10 Breakfast
  • 309 reviews 5.5/10 Cleanliness
  • 129 reviews 9.1/10 Vibe
  • 120 reviews 4.2/10 Value

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