Novotel Sorocaba 4 stars

Customer review rating (ALL Rating) 4.4/5 2,015 reviews

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Description

Hotel extras

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Pet-friendly hotel, for fees

  • 12-minute drive to access Castelo Branco Highway

  • 2-minute drive to access Raposo Tavares Highway

  • 15-minute drive to Sorocaba Bus Terminal

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Sorocaba

Av Prof Izoraida Marques Peres, 770, Parque Campolim
18048110 SOROCABA
Brazil

GPS:-23.53579, -47.4663

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Pleasant, modern, cozy and spacious. Open for breakfast from 06:30 to 10:30 (Mon to Fri) and from 07:00 to 11:00 (weekends and holidays).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,015 reviews

TripAdvisor Rating  4.5/5  475 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 4.5/5

Mary D. Families - Confirmed reviews ALL

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Bathroom was in bad cleaning conditions

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Novotel Sorocaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas Gerente Geral

Perfect

Customer review rating 4.5/5

Marcus M. Couples - Confirmed reviews ALL

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Sorocaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edmar Thomas Gerente Geral

Not at all attractive, we certainly won't be back.

Customer review rating 2.5/5

Miguel F. L. Families - Confirmed reviews ALL

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Sorocaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas Gerente Geral

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Other web-users rate our hotel

  • 340 reviews 9.2/10 Location
  • 768 reviews 6.6/10 Room
  • 815 reviews 7.2/10 Service
  • 26 reviews 5.6/10 WiFi
  • 399 reviews 8.3/10 Breakfast
  • 318 reviews 5.6/10 Cleanliness
  • 134 reviews 8.8/10 Vibe
  • 130 reviews 4.2/10 Value

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