Novotel Sorocaba Hotel 4 stars

Customer review rating 4.5/5 1,796 reviews

Novotel Sorocaba
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+ 19 Services
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Room 1

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Hotel extras

  • Opposite the Iguatemi shopping center

  • Located in Campolim, the best neighborhood in the city

  • Easy access to the Raposo Tavares and Castelo Branco highways

  • Exclusive Gourmet Bar

  • Pet-friendly hotel* (rates and conditions upon request)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Hotel location

Novotel Sorocaba

Av Prof Izoraida Marques Peres
770
Parque Campolim
18048110
sorocaba
brazil

Check-in from 12h00

Check out up to 12h00

  • NOVOTEL SOROCABA - BY BUS :  65 Santo Antonio Bus Station e Rodo

GPS :-23.536933, -47.46596

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs. 27 sq. ft. (25 m2) with all the comfort, convenience and modernity you need for an unforgettable stay. Desk, minibar, safe, closet, air conditioning, TV and a beautiful, spacious bathroom with a glass wall (lock optional) and much more!

Superior Apartment with a king-size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Superior Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Superior Apartment with a queen-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Adapted Apartment with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Executive Apartment with king bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Gourmet

Open from midday to 11pm

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The GourmetBar is perfect for dining out with the family or enjoying a drink with friends during happy hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 84

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Sorocaba

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,796 reviews

tripadvisor

TripAdvisor Rating 4.5/5

158 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Wonderful staff, great accommodations, and exceptional food and drink options.

Customer review rating 4.5/5

Cw Business - 30/03/2020 Confirmed reviews ALL

I had a wonderful time at your hotel. The staff was always friendly, accommodating, and flexible with requests. It made my business trip away from home extremely easy and comfortable. Very clean facility that is well-managed and organized. I travel all over the world and stay in all kinds of hotels - yours has been my absolute favorite thus far. Thank you for the wonderful experience. I have two bits of feedback if you are interested: 1) Hire more maids if possible - It often seemed that my room was cleaned in a hurry, and there be missing towels, garbage emptied but accidentally left on the desk, etc. the cleaning service was exceptional as I am NOT commenting on the quality of service. It simply seemed that your maids could use an extra set of hands or two 2) Supply more laundry bags/cards in the rooms, or try to find a way to replace them more efficiently. As a traveling engineer who goes through many sets of clothes due to the nature of my industrial work, I would often need to do laundry and not have a bag available. The front desk was always helpful in providing these if there were extras available, but having them in the room at all times would provide more convenience. I understand that such a long stay with so much laundry from one guest may be unusual, and that your laundry tickets and bags likely come from your third party laundry service, so please do not take this as a criticism of service. Just a minor inconvenience that I noticed while staying at your hotel long-term. Thank you again for the wonderful stay. I will recommend that any friends, family, or colleagues visiting Sorocaba stay way your establishment.

Dear W., Thank you for staying with us and for your comments on our structure and services. For us, receiving your perception of our services is always very useful, as in many cases it is possible to apply improvements to better serve you. About the suggestions, thank you very much for your time in writing to us, we will evaluate the details. Kind regards, Edmar Thomas General Manager

Awesome

Customer review rating 4.5/5

Cc W. Business - 23/03/2020 Confirmed reviews ALL

Hotel location is awesome and close to everything.

Dear Claude, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Well located - So so housekeeping

Customer review rating 4.5/5

Juan A. Business - 16/03/2020 Confirmed reviews ALL

Nice hotel, modern concept, good breakfast and good dinner menu. House keeping was regular, limited batch supplies, even some days run out of shower soap. Towels have a strange smell that resembles vinegar. Worse was the last day: hotel does not have a backup electric generator, had to walk down and upstairs for breakfast, luckily, the electricity was back by my time of check out, so i didn't have to go downstairs with my luggage.

Dear Juan, Thank you for staying with us and for your comments on our structure and services. For us, receive your perception about our services and it is always very useful, because in many cases it is possible to apply the best to serve. As for lack of energy, there is no input from the generator, we only had concrete information about what happened, after 8 am with the arrival of the technicians and the energy utility. We are very sorry for the discomfort, we appreciate your feedback and make ourselves available. Sincerely, Edmar Thomas General Manager

Good Stay

Customer review rating 4.5/5

Carlos F. Business - 06/03/2020 Confirmed reviews ALL

No problem, just could be better In cleaning the rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Well located. Service levels of the employee's are high. Friendly, pro-active

Customer review rating 4.5/5

El… Business - 21/02/2020 Confirmed reviews ALL

First time back in Sorocaba after several years. Good to see new options and better design layouts of a new hotel. Just one need it was not solved: I have the quick/express check-out, but the invoice never came (emal). If you can send it again it will be greatly appreciated.

Dear Elkin, Thank you for staying with us and for your comments on our structure and services. For us, receive your perception about our services and it is always very useful, because in many cases it is possible to apply the best to serve. About the service note, it was sent to your email, can you confirm receipt? Sincerely, Edmar Thomas General Manager

As nice as usual

Customer review rating 4.5/5

Patricio O. Solo - 18/02/2020 Confirmed reviews ALL

I've been in Novotel hotels for a long time... they're consistently great value and an overall positive and homely experience.

Prezado Patricio, Estamos felizes e agradecemos por ter se hospedado conosco e por seus também por seus comentários sobre nossa estrutura e serviços do Novotel Sorocaba. A percepção de nossos clientes é muito importante para reconhecer a performance da equipe ou para direcionar ações quando necessário. Nossa equipe estará sempre a sua disposição e ficaremos na expectativa de seu retorno em breve. Sinceramente Edmar Thomas Gerente Geral

Fair enough.

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Bedroom is good. Bed is comfortable. Cable TV was not working properly in my room.

Dear Renato, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. On cable TV we will do tests for evaluation. The goal is to identify whether something has changed or was instability or period. Sincerely, Edmar Thomas Gerente Geral

Really comfortable bed and great breakfast

Customer review rating 4.5/5

Carolina Couples - 15/02/2020 Confirmed reviews ALL

The hotel is not very central and next to a street with lot of traffic. The room was big enough and the shower could be seen from the bedroom (nice for couples). Breakfast was really good and long at the weekends. Staff was very friendly and answered all questions.

Dear Caroline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Nice, affordable hotel

Customer review rating 4.5/5

Steve M. Business - 01/02/2020 Confirmed reviews ALL

Your staff is very friendly and helpful. The hotel is well located. The rooms are comfortable. I always enjoy staying there.

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

otima estadia

Customer review rating 4.5/5

Eduardo D. Business - 30/01/2020 Confirmed reviews ALL

facil

Prezado Eduardo , Estamos felizes e agradecemos por ter se hospedado conosco e por seus também por seus comentários sobre nossa estrutura e serviços do Novotel Sorocaba. A percepção de nossos clientes é muito importante para reconhecer a performance da equipe ou para direcionar ações quando necessário. Nossa equipe estará sempre a sua disposição e ficaremos na expectativa de seu retorno em breve. Sinceramente Edmar Thomas Gerente Geral

Employees very kind

Customer review rating 4.5/5

Luis S. Friends - 28/01/2020 Confirmed reviews ALL

The only negative aspect was the relative unflexibility with late check out. Hotel was not full, and only one hour for late check out!!! I've asked up to 4,00pm and they wanted to charge 50%. I didn't appreciate

Dear Luis, Thank you for staying with us and for your comments on our structure and services. For us, receive your perception of our services and it is always very useful, as in many cases it is possible to apply applications to better serve. About late check out, we can rethink the process, but they are only cleaned the next day and with that they are no longer displayed on the day, therefore, 50% of charge. Sincerely, Edmar Thomas General Manager

Good

Customer review rating 4.5/5

Anonymous Couples - 28/01/2020 Confirmed reviews ALL

We spent the night in the executive suite for our wedding night and it was really pretty but nothing special. The bathtub was dirty and the coffee cup was also dirty with old coffee in the bottom. The staff was really nice and the food was good too.

Dear Nathalia, Thank you for staying with us and for your comments on our structure and services. For us, receive your perception of our services and it is always very useful, as in many cases it is possible to apply applications to better serve. About the details of the suite, thank you for registering, taking steps to improve. Sincerely, Edmar Thomas General Manager

Good location

Customer review rating 4.5/5

Julia Solo - 27/01/2020 Confirmed reviews ALL

The place is clean, quiet, and the location is close to a mall and a major freeway. Breakfast is decent.

Dear Julia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral
Customer review rating 4.5/5

Irene Business - 15/01/2020 Confirmed reviews ALL

excellent comfort of the room and bed good breakfast perfect for business trip

Dear Irene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Great location!

TripAdvisor rating 4.5/5

HGinBrasil Family - 09/01/2020 TripAdvisor review

Quiet hotel, fairly new, and good breakfast. Near the mall and other stores. Air conditioning is nice and rooms have refrigerators. The staff is very nice and helpful. Electrical outlets are 220 volts, not 110, so you may want to have a voltage adapter. Showers are nice and spacious.

Dear customer, We are happy and thank you for staying with us and for your comments on our structure and services at Novotel Sorocaba. The perception of our clients is very important to recognize team performance or to direct actions when needed. Our team will always be at your disposal and we will look forward to your return soon. Sincerely Edmar Thomas General Manager

Excelente acomodations and facilities, and the attendant Hermelindo was very, very prestative.

Customer review rating 4.5/5

Wilson F. Couples - 24/12/2019 Confirmed reviews ALL

Amazing

Dear Wilson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Nice hotel, near the shopping mall and main roads

Customer review rating 4.5/5

Reinaldo Business - 23/12/2019 Confirmed reviews ALL

I do recommend the Novotel Sorocaba as it is near the main roads / access in between Sorocaba and Votoratim cities. Also it is located beside a supermarket and a Iguatemi Shopping Mall. At the mall you have plenty options for food and meals. Rooms are the standard Novotel ones. New hotel and have a parking vallet.

Dear Reinaldo, On behalf of our team, thank you for choosing our hotel for your accommodation and for your time in giving us this feedback, which we have already passed on to our staff as a means of encouragement and recognition. Thank you for being with us this 2019 and we wish you happy holidays and blessed 2020. Always welcome Sincerely, Edmar Thomas General manager

Very good

Customer review rating 4.5/5

Albert C. Business - 20/12/2019 Confirmed reviews ALL

Excelent

Dear Albert, On behalf of our team, thank you for choosing our hotel for your accommodation and for your time in this feedback, or those already passed to the staff as a means of encouragement and recognition. Thank you for being with us this 2019 and we wish you happy holidays and blessed 2020. Always welcome Best regards, Edmar Thomas Gerente Geral

Very well

Customer review rating 4.5/5

Almyr D. S. Business - 20/12/2019 Confirmed reviews ALL

No any issue

Dear Almyr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral

Very nice employess

Customer review rating 4.5/5

Danilo Business - 17/12/2019 Confirmed reviews ALL

All the team treat me extremely well...mainly the frond desk team , like Hermelindo for example...that support late night with a reservation.

Dear Danilo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral
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