The staff were pleasant and the room was fine. However, the location is truly awful. The Accor website describes it as being in a residential location but it is in fact one huge construction site surrounded by massive building works on all sides with lorries and construction vehicles rumbling past constantly. There are no shops or restaurants nearby except for one 7-11 and it is very hard to get a taxi or even a Grab to or from this location. Sukhumvit 50 is a long way from Sukhumvit Road itself incidentally. There is an hourly tuk-tuk service to the nearest transport interchange but it wasn't running at the advertised time during my stay as the driver was apparently at lunch. The only other guests I encountered seemed to be Chinese workers involved with the nearby construction. The hotel restaurant was deserted and dark and the restaurant and hotel had a weird airport design with departure and arrivals notices everywhere. Not recommended unless you're working on one of the building sites nearby.

We're happy with our stay here. Our flight was delayed and we got to the hotel at 2 AM. But the reception was ready for us and gave us our room without any hiccups. The room was spacious. The breakfast was diverse. Overall, it is a guest-centered hotel. Will definitely stay here again.

We chose this hotel for a stopover on our way to Pattaya. Even though it is just a night stay, my daughter still had a wonderful time with the pool and room. Small setback was the bathroom whereby the hot water supply was not consistent. Apart from that, we did had a restful night.

Room & hotel is clean and attractive inside . Just stayed for 1 night , so don't know much about the surrounding. But I noticed that the hotel location is a bit far from central area and quite isolated.

Very good experience to stay at this hotel. The room price is cheap but surprised that the staff are very nice and the room is big, clean & tidy. Just a little bit far from the town centre. I would recommend this hotel.

Close to city center , they also run a Tuk-Tuk shuttle to the nearest BTS station ... breakfast is okayish food is ok ... rooms are ok ... staff is great for sure , very friendly and have a flair to assist the guests ... they simply make you feel at home ... i dont want to do injustice to anyone by naming few ..... all of them including the restaurant staff and housekeeping as well ... have been great

The issue is when I am going to check-in. Woman staff at the counter watch and talked to me quite bad. It is like insult. When I shown platinum card member then she greet me very well. She also said I've to pay money as the system shown unpaid but I already paid by credit card few days earlier. She also told me that I can have some welcome fruit in the room but after I went to the room there is no any fruit plate. This hotel is just good only for accumulate night and point. Not deserve to stay for either vacation or business trip.

New and clean hotel but your always in need of a taxi. There are no restaurants nearby the hotel. And walking to the bts is fat and not safe due to the traffic. The free breakfast is good enough to start your day. WiFi doesn’t work properly in the high floor rooms. The air conditioning is very loud in the room. Sounds like a washing machine is on all night long.

I book for Family room., the room is clean and comfort if you stay for sleep and bath after you go arroud city and receptionist staf helpful and informative .. the restaurant is good... but far from city center.

On our departure day, we were running late on returning to the hotel from city to go to the airport as there was a massive jam on the highway. As we arranged our airport transfer through the hotel front desk, we called them to inform them that we will be late due to the jam. They render kind assistance to hold the driver for us and even move all of our luggages out which we had kept with the bell captain to load to the airport transport car when we arrived. Special mentioned to those staff who are on duty on 20 Dec evening ( 5-7pm), thank you :)

It is new hotel,the check in was fast,the staff were so friendly,they have tuk tuk to send us to bts on nut,the only negatif is ,the breakfast,were terible, every day are the same,no omelet , a lot of group tour of chinese people,in the morning the breakfast room looks like market.And the location us very quite and far from bts

Nice hotel and staff make up for terrible location Lay and yang were very exceptional, help me find near by laundromat and places to visit No problem request shuttle during stay, wish there is a regular schedule pick up Walking back to hotel about 15 mins but sidewalk are very bad Don't mind tour group in the morning at breakfast, it really light up the hotel Selection more Asian style yet got all basic food groups Love the smoothie Guess good value,breakfast included,beautiful comfy stylish room plus smiley 😊 service Make up for location Area local folks are very friendly and helpful Will definitely chose to stay again