Novotel Roma Eur

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Novotel Roma Eur 4 stars

Customer review rating (ALL Rating) 4.4/5 547 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Ideal location for the airports and Palasport metro station

  • Executive and Deluxe Rooms available

  • 52" big screens for concerts or sporting events

  • Italian and international cuisine, American-style bar

  • Easy to reach the center of Rome using public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Roma Eur

Viale Oceano Pacifico 153
00144 ROMA
Italy

  • AUTOBUS ATAC:  788 OCEANO PACIFICO

  • EUR MAGLIANA:  LINEA B EUR MAGLIANA

  • By plane

    CIAMPINO AIRPORT At 21km / 13.05 miles - Shuttle paying

  • By plane

    FIUMICINO At 22.2km / 13.79 miles

  • By train

    EUR PALASPORT At 1.7km / 1.06 miles

  • By train

    TERMINI At 11.6km / 7.21 miles

GPS:41.821823, 12.458743

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GAVIUS RESTAURANT

The Gavius restaurant serves old Italian recipes, traditional dishes and international cuisine to create a timeless menu in a modern and colorful setting.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Roma Eur

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  547 reviews

TripAdvisor Rating  4.0/5  1,214 reviews

Certificate of excellence 2022

Challenging

Customer review rating 3.5/5

Serban Z. Business - Confirmed reviews ALL

i encountered two issues during my stay in Novotel: - the sink and bathroom drainings were nearly obturated. Problem was solved during the day by the maintenance team, and - the TV was randomly started in the night. The only option was to un-plug it from power supply

Convenient to SW Suburban Business

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Great staff and convenient business location.

location was ok

Customer review rating 3.5/5

Borut Z. Business - Confirmed reviews ALL

Room with view to construction site, in front of hotel some farmer working on sunday afternoon. so no rest possible. And also room was next to the lift compartment, that I can listened all day lift operated...

Very clean

Customer review rating 4.5/5

Emiliano Business - Confirmed reviews ALL

Excellent customer service

Good stay

Customer review rating 4.5/5

Udr72 Families - Confirmed reviews ALL

everything was fine: clean rooms, good breakfast and friendly staff

Hotel was okay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Staff was extremely professional and courteous.

very clean and nice hotel, luxury rooms and small fitness room in the basement

Customer review rating 4.5/5

Peter Business - Confirmed reviews ALL

very clean and nice hotel, they even provided umbrellas for a short walk in the rain, luxury rooms, small fitness room in the basement, fresh orange juice for breakfast huge EUR shopping mall is only 8 minutes walk away,

Well located, hotel require more maintenace

Customer review rating 4.0/5

Eugenio Business - Confirmed reviews ALL

The hotel is clean and the bed comfortable. Good noise isolation. The hotel is nice, but it requires more maintenance: long crack in rust on frame of the mirror in the bathroom in the sink massive rust in the frame of bathroom

Pretty good all around, and the staff are what made it

TripAdvisor rating 4.0/5

danhossom Business - TripAdvisor review

I have to preface this by saying that the best part of this place was the staff, they really made the difference in my opinion here. The location is somewhat blah, next to an active constructions site that starts hammering away at 6:30AM (I understand that this isn't their fault but in general the location is only marginally functional at best), and there were some problems with the room like a bathtub leak and flickering/dying CF bulb in the bathroom, generally not very well-lit rooms, beds only acceptable overall, inedibly un-fresh produce at breakfast, etc.. But these are small things in the grand scheme of it all, and I have to say that in the end I viewed my stay here positively because the staff were so accommodating, pleasant, kind, and competent. They were so conscientious about my gluten free issue, they were so helpful with the room change and flexibility in offering that as a solution to our issues with the first room, very informative and coherent. I didn't really test their English as I prefer to stay in Italian these days when I can but they clearly are very competent in English as well whenever they heard us speaking amongst ourselves in English and offered some information in English just in case, which I can appreciate. Bottom line: breakfast was good, not great; wifi functionally fast and stable; room(s) were alright, not great; and the staff were stellar, and I would definitely stay here again if the occasion called for it,. My sincerest gratitude to the people who work here, I really do appreciate you.

Clean but can do much better

Customer review rating 3.0/5

Francois M. Business - Confirmed reviews ALL

Good check in, personnel is nice, the hotel is new and quite nice but nothing to eat at lunch except horrid sandwiches and breakfast was abysmal. And of course there is a giant construction 50 meters from the hotel. It was an ok experience.

Dear Guest, we thank you for taking the time to tell us about your experience at our property. We appreciate your sharing your concerns which allow us to improve our services; however we do apologize for the inconveniences faced. Hope to welcoming you back in the future. Sincerely, Elena Zanella GM

Customer review rating 4.5/5

Andrew Couples - Confirmed reviews ALL

We enjoyed the Novotel Roma Eur . The Hotel was lovely, easy to find and splendidly set out. My Wife had the best nights sleep she had had for some time. The Staff were very helpful and friendly. The only minor criticism was the food in the restaurant.

Before the return Flight back to UK

TripAdvisor rating 5.0/5

agbird TripAdvisor review

The Hotel was superb, my Wife had the best nights sleep for a while. The Staff were very helpful and considerate. The only minor criticism was the food which could have been better and the time it has taken to remove the credit card guarantee after the bill was paid.

Good stay, very helpful staff

Customer review rating 5.0/5

Hussain L. Friends - Confirmed reviews ALL

It was a great stay, I especially want to appreciate the staff - Reception, Restaurant, and Bar staff. They made the experience much relaxed with their service.

Easy to reach from airport, comfortable rooms, professional staff

Customer review rating 4.0/5

Ld Couples - Confirmed reviews ALL

Got to hotel late in the evening, receptionist checked us in fast and professionally, suggested we exchange our welcome drink voucher for (much needed after a very hot day) bottled water (vs. not using the voucher), gave us a room upgrade, without delay went to fetch extra pillows. Had a good night's sleep and good b-fast. Fast check out. All good.

Parking free and staff kindness excellent. Structure and services poor

Customer review rating 3.0/5

Giordano Families - Confirmed reviews ALL

Very bad mattresses. Air conditioner doesn't work properly. Dust everywhere in the room. Poor breakfast

Gentile Cliente, la ringraziamo per avere condiviso la sua esperienza e siamo spiacenti non avere soddisfatto le sue aspettative relativamente ai servizi in camera. Ci auguriamo di riaccoglierla in futuro per una migliore esperienza. Cordialmente, Elena Zanella Direttore

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable and nice staff

For business and leisure

TripAdvisor rating 4.0/5

I8169ZTpaolob Business - TripAdvisor review

Comfortable and suitable for both business and leisure. Great support from staff, young and passionate. Rooms are more than fine, breakfast sound, Gavius restaurant able to provide you with local and international cuisine.

Great Stay

TripAdvisor rating 5.0/5

spngroup Couples - TripAdvisor review

We travel to Italy twice a year and always spend our last night in Rome, usually in the historic area where there is no parking available. Novotel Eur offers free parking and short drive to the metro station where there is also parking available

Good Hotel to stay in Rome.

TripAdvisor rating 4.0/5

ImranNajib Families - TripAdvisor review

As says “First impression is the last impression” is perfectly fit for it. All staff was so kind and helpful. Room was big enough for 4 of us and Beds were tidy & clean. Only bad thing was “Pillows” were not comfortable and hard (May others like hard pillows) but not us and that’s why I gave rating 4. Breakfast was good as expected. It was a good experience to stay here. If you are driving, as I was so lots of parking spaces and just 10 to 15 minutes drive to city centre.

Excellent !

TripAdvisor rating 5.0/5

momobardo Families - TripAdvisor review

Great location 15 min from airport, good and friendly staff. Clean and nice rooms. The breakfast is perfect. I'll be back when I comeback to the lovely Rome. Thanks to Marco and all his team From Paris Notre Dame with love 🤙

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