Staff was extremely professional and courteous.

very clean and nice hotel, they even provided umbrellas for a short walk in the rain, luxury rooms, small fitness room in the basement, fresh orange juice for breakfast huge EUR shopping mall is only 8 minutes walk away,

The hotel is clean and the bed comfortable. Good noise isolation. The hotel is nice, but it requires more maintenance: long crack in rust on frame of the mirror in the bathroom in the sink massive rust in the frame of bathroom

I have to preface this by saying that the best part of this place was the staff, they really made the difference in my opinion here. The location is somewhat blah, next to an active constructions site that starts hammering away at 6:30AM (I understand that this isn't their fault but in general the location is only marginally functional at best), and there were some problems with the room like a bathtub leak and flickering/dying CF bulb in the bathroom, generally not very well-lit rooms, beds only acceptable overall, inedibly un-fresh produce at breakfast, etc.. But these are small things in the grand scheme of it all, and I have to say that in the end I viewed my stay here positively because the staff were so accommodating, pleasant, kind, and competent. They were so conscientious about my gluten free issue, they were so helpful with the room change and flexibility in offering that as a solution to our issues with the first room, very informative and coherent. I didn't really test their English as I prefer to stay in Italian these days when I can but they clearly are very competent in English as well whenever they heard us speaking amongst ourselves in English and offered some information in English just in case, which I can appreciate. Bottom line: breakfast was good, not great; wifi functionally fast and stable; room(s) were alright, not great; and the staff were stellar, and I would definitely stay here again if the occasion called for it,. My sincerest gratitude to the people who work here, I really do appreciate you.

Good check in, personnel is nice, the hotel is new and quite nice but nothing to eat at lunch except horrid sandwiches and breakfast was abysmal. And of course there is a giant construction 50 meters from the hotel. It was an ok experience.

We enjoyed the Novotel Roma Eur . The Hotel was lovely, easy to find and splendidly set out. My Wife had the best nights sleep she had had for some time. The Staff were very helpful and friendly. The only minor criticism was the food in the restaurant.

The Hotel was superb, my Wife had the best nights sleep for a while. The Staff were very helpful and considerate. The only minor criticism was the food which could have been better and the time it has taken to remove the credit card guarantee after the bill was paid.

It was a great stay, I especially want to appreciate the staff - Reception, Restaurant, and Bar staff. They made the experience much relaxed with their service.

Got to hotel late in the evening, receptionist checked us in fast and professionally, suggested we exchange our welcome drink voucher for (much needed after a very hot day) bottled water (vs. not using the voucher), gave us a room upgrade, without delay went to fetch extra pillows. Had a good night's sleep and good b-fast. Fast check out. All good.

Very bad mattresses. Air conditioner doesn't work properly. Dust everywhere in the room. Poor breakfast

Comfortable and nice staff

Comfortable and suitable for both business and leisure. Great support from staff, young and passionate. Rooms are more than fine, breakfast sound, Gavius restaurant able to provide you with local and international cuisine.

We travel to Italy twice a year and always spend our last night in Rome, usually in the historic area where there is no parking available. Novotel Eur offers free parking and short drive to the metro station where there is also parking available

As says “First impression is the last impression” is perfectly fit for it. All staff was so kind and helpful. Room was big enough for 4 of us and Beds were tidy & clean. Only bad thing was “Pillows” were not comfortable and hard (May others like hard pillows) but not us and that’s why I gave rating 4. Breakfast was good as expected. It was a good experience to stay here. If you are driving, as I was so lots of parking spaces and just 10 to 15 minutes drive to city centre.

Great location 15 min from airport, good and friendly staff. Clean and nice rooms. The breakfast is perfect. I'll be back when I comeback to the lovely Rome. Thanks to Marco and all his team From Paris Notre Dame with love 🤙