Mercure Rome West 4 stars

Customer review rating (ALL Rating) 4.4/5 395 reviews

Best price
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Mercure Rome West - Image 1
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Viale Eroi di Cefalonia 301, 00128 ROME, Italy

Description

Hotel extras

  • Free WIFI and tea and coffee making facilities in all rooms.

  • Castel Romano outlets and amusement parks nearby.

  • Free indoor garage

  • Possibility to rent a car for a fee

  • Congress Centre with 15 rooms for up to 800 people.

Our accommodation(s)

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Hotel location

Mercure Rome West

Viale Eroi di Cefalonia 301
00128 ROME
Italy

GPS:41.785923, 12.434851

Telephone
Fax +39 06 5083 4730

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Mchef Restaurant

The elegant and welcoming restaurant is also open to customers who are not staying with us and offers a wide range of Mediterranean and international specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  395 reviews

TripAdvisor Rating  3.6/5  1,518 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Eduard K., Thank you for taking the time to tell us about your experience at the Mercure Roma West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Domenico Visicchio

A kettle in room - blessed

TripAdvisor rating 5.0/5

peggyang868 Friends getaway - TripAdvisor review

Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

Customer review rating 4.5/5

Mohamad A. Business - Confirmed reviews ALL

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Good stay

Customer review rating 4.0/5

Ilkay O. Couples - Confirmed reviews ALL

Dear ILKAY O., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. About the english language a lot our staff speak english, anyway I ensure you to improve this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

Short but well worth it

Customer review rating 5.0/5

Doreen M. Families - Confirmed reviews ALL

Dear Doreen M., We very much appreciate your comments regarding your stay at the Mercure Roma West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Domenico Visicchio

In partnership with TripAdvisor

Other web-users rate our hotel

  • 247 reviews 6.6/10 Location
  • 391 reviews 6.2/10 Room
  • 412 reviews 7.9/10 Service
  • 16 reviews 6.3/10 WiFi
  • 201 reviews 8.4/10 Breakfast
  • 167 reviews 6.5/10 Cleanliness
  • 145 reviews 8.5/10 Food
  • 110 reviews 7.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.