ibis Rome Fiera Hotel 3 stars

TripAdvisor rating 3.5/5 1,353 reviews
ibis Rome Fiera
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Hotel extras

  • Strategic location for easy access to Fiumicino airport and Fiera di Roma exhibition center

  • Just a stone's throw from Rome. Use our shuttle service to central Rome and Fiumicino airport

  • Free WIFI and Web Corner

  • Bar open 24 hours a day

  • Discover the ibis Kitchen with ancient Roman flavors, regional dishes and more

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • FIUMICINOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Rome Fiera

Via Arturo Mercanti 63
00148
rome
italy

Tel: +3906650951

Fax: (+39)06/60200597

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   128 CROCCO/MERCANTI

  • By plane

    FIUMICINO At 12km / 7.46 miles - Shuttle paying

  • By plane

    GB PASTINE ROMA CLAMPINO At 20km / 12.43 miles

  • By train

    STAZIONE TERMINI At 20km / 12.43 miles

GPS :41.822017, 12.39481

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Vanguard cuisine and unlimited recipe options to create truly personalized menus... our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meats cooked in a variety of sauces.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar is open 24 hours a day, 7 days a week. While relaxing at the hotel, why not also enjoy a good drink or one of our tasty snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Rome Fiera

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,873 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,353 reviews

It was fine for short stay.

Customer review rating 4.1/5

Greg Couples - 20/11/2019 Confirmed reviews ALL

we had a bit of difficulties when we checked in because the front desk person could not find our updated booking file. Fortunately his colleague came to his rescue and everything was resolved.

A great stay and friendly service

Customer review rating 4.1/5

Jamesraff Solo - 07/11/2019 Confirmed reviews ALL

I stayed for one night before my long flight home the next day. The hotel is close to the airport about 11mins drive and I found the room to be fresh and clean especially with timber floor boards which makes the room refreshing. The bed was very comfortable and I was pretty impressed being an Ibis Hotel that the quality of service was very good. The staff were friendly and I was happy with my stay. The breakfast was fine and it a small section which was enough to kick start my day. The restaurant was nice and the food was good. The Wifi was brilliant, I only say this as most other Accor hotels that I stayed in, when I was in Rome had terrible Wifi coverage, but this Ibis had great coverage and I was very happy with this. Overall, this Ibis Roma Fiera is perfect for a short stay and has great service.

Great experience!

Customer review rating 4.1/5

Nicolette Couples - 31/10/2019 Confirmed reviews ALL

Perfect! Convenient location to airport, kind service, and great shuttle service.

Dear Nicolette, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PIerluigi Luca General Manager Ibis Roma Fiera

Unproffessional staff

Customer review rating 4.1/5

Muhammet T. C. Couples - 22/10/2019 Confirmed reviews ALL

Rude and unprofessional staff. Comunication was 0 (zero). There was no effort to satisfy the guest. We jus would like to change our room to smoking room, firstly they said no and than due to I am hotelier I just check them with one simple sentence which was “ We did not use the room we just checked in” and than they told me “aaa its ok we can change your room” This conversation is very very irritated. The staf always talking in their local language while you are talking with them, Is this fair ? You do not have any idea what they are talking. One other thing is there should be a stamdard in all accors but in this hotel they are carrying out nothing as standard.

Short stay

Customer review rating 4.1/5

Anonymous Friends - 15/10/2019 Confirmed reviews ALL

Reception staff extremely helpful, friendly and cheerful. Rooms comfortable, spacious and clean. Dinner in the restaurant good with helpful and friendly waiting staff. Shuttle service to and from the airport on time and reliable. Would definitely recommend this hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierluigi Luca General Manager ibis Roma Fiera

Ibis stay in Rome

Customer review rating 4.1/5

Curt H. Couples - 14/10/2019 Confirmed reviews ALL

Staying there was fine. Your shuttle service from the airports lacks in timing. And the woman checking me in didn’t seem to know what she was doing.

Dear Curt h., Thank you for taking the time to tell us about your experience at the ibis Roma Fiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry about our shuttle service i will check personally what happens at your arrival. Sincerely, PIerluigi Luca General Manager Ibis Roma Fiera

A night near the airport.

Customer review rating 4.1/5

Ricky M. Solo - 11/10/2019 Confirmed reviews ALL

The hotel is close to the airport with a shuttle bus provided to and from the hotel at 5Euro each way. The rooms are basic with no tea/coffee facility, refrigerator or glass for wine or water - a cardboard cup is provided. Breakfast is good and the restaurant provides a basic menu for dinner along with a pleasant bar. A shuttle is also available to go into central Rome a good half hour away outside rush hour.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierluigi Luca General Manger ibis Roma fiera

Very good

Customer review rating 4.1/5

Kali C. Solo - 09/10/2019 Confirmed reviews ALL

very nice... Hotel & room is neat and clean

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierluigi Luca General Manager ibis Roma Fiera

Great Place to Stay

TripAdvisor rating 3.5/5

Venture540285 Solo travel - 07/10/2019 TripAdvisor review

Though one may find the location of the hotel not very convinient as it's located near the city's border, but it's really comfortable, the team is great and very helpful and the price is mostly affordable. It wasn't the first time I stayed here, and I hope not the last. Note that the best way (if not by car) to come here is to the railway station Muratella and then 3 stops by bus number 128.

The best Ibis ever

Customer review rating 4.1/5

Lilia D. Couples - 18/09/2019 Confirmed reviews ALL

It was great. The room was spacious, the staff was extremely helpful. Mario, who was at the reception, was also extreamly knowledgeable. Understanding our interests, he recommended us number of places to visit. I usually stay at 4 and 5 star hotels and even there I haven't received such service. I hope you value people like him and recognise their exceptional work!

Dear Guest, We really appreciate your comments on your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope that your next visit is as pleasant as the previous one. Best regards, Pierluigi Luca General manager ibis Roma Fiera

Not as expected

Customer review rating 4.1/5

Anonymous Couples - 12/09/2019 Confirmed reviews ALL

The hotel can improve a lot. When we arrived we were offered a shuttle from the hotel to one metro station which costs £5 each person. The recepcionist said it will arrive at 11:20 am. The truth is the driver arrives whenever he finishes picking up other guests + traffic. We can absolutely understand that these delays the service but no one warned us and we were expecting a punctual service. However, what really bothered us was the rude attitude of the woman at the front desk once we asked what happened with the shuttle since it was 11:40 am and it wasn't there. Even the Front Office Manager arrived, passed next to us, asked the recepcionist what the problem was, rolled her eyes as if it was ridiculous to ask for punctuality or as if they have had this problem before (not sure), entered her office and close the door without even looking at me. After this I asked the recepcionist if I could speak with the front office team leader or manager that arrived and the answer was: "you have to wait cause she just arrived, so she needs to sit in her office, print some documents, get ready to work and then she can talk to you". So, it was clear that the guest is the last in the list. I informed the situation to some staff members that night who listened but at the end said: please tell all this to the manager tomorrow cause we can't do anything about it. The next day the recepcionist tried to clarify the matter with me saying her rudeness was a misunderstanding. I am sure she was rude and her boss made her apologize. Anyway we got 1 shuttle as a courtesy but the next day it kept coming late. Rooms could have more light and breakfast could be so so much better. Also we were not really sure if the area were the hotel is located is really safe or not. If it is not, I think the hotel should make some suggestions to the guests in order to be safe. The only aspect I absolutely highlight from this hotel is Danielle who was the recepcionist the night we arrive and then he was working at the bar. He was very nice and makes the best cappuccinos. He treated us with the hospitality we expected from all the staff members but did not receive from anyone else.

Dear Guest, Thank you for taking the time to review it. We are noteworthy for the inconvenience of the shuttle, for the delay but above all for the way in which it was treated. We have already taken steps to talk to the staff present and we assure you that such behavior is not acceptable, neither for us nor for our guests. We guarantee that the guest is in first place, if any member of the staff has made others understand, it is a mistake. Thank you again for your review, it is always useful to receive both criticism and compliments to grow and improve. With the hope of being able to welcome it again, I extend my cordial greetings Pierluigi Luca General Manger ibis Roma Fiera

Exelent

Customer review rating 4.1/5

Anonymous Friends - 04/09/2019 Confirmed reviews ALL

Very kind personal. Clean and nice room. And good restaurant .

Dear Guest, We really appreciate your comments on your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. We also thank you for the compliments on our restaurant. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope that your next visit is as pleasant as the previous one. Best regards, Pierluigi Luca General Manager ibis Roma Fiera

Simple inexpensive hotel

Customer review rating 4.1/5

Anonymous Families - 31/08/2019 Confirmed reviews ALL

The rooms were very clean. It has fairly basic furniture, more like a dorm. Very adequate if you are looking at something inexpensive and clean. We would have liked a fridge, a table and a safe in the room. The breakfast buffet was fairly basic selection. Basically pre-packaged food. Food was a bit too open for us as there were flies in the food area and landed on the food. We would have liked more a better transfer schedule to Rome.

Dear Guest, We thank you for the review dedicated to your review. We inform you that as required by ibis standards, the rooms are basic, without a fridge or safe, but our bar is open 24 hours to satisfy all the requests of our guests and also our reception where you can find safes for our guests. I take this opportunity to extend my cordial greetings Pierluigi Luca General Manager ibis Roma Fiera

Below expectations and would not return

Customer review rating 4.1/5

Unhappy G. Families - 31/08/2019 Confirmed reviews ALL

Poor service at check in and below average room. Air conditioner did not work very well. Odour in room. Breakfast was poor with discoloured deli meat.

Dear G., We thank you for your time on your review, we are sorry that the service offered did not live up to your expectations and that on your arrival it was not accepted in the best way. I take this opportunity to extend my cordial greetings Pierluigi Luca General manager ibis Roma Fiera

Basic hotel, exceptional staff

Customer review rating 4.1/5

Anonymous Friends - 27/08/2019 Confirmed reviews ALL

Stayed here for a convention at a nearby hotel that was already fully booked. Good hotel for the cost, basic, but clean and comfortable. Staff were all exceptional, friendly, polite, and helpful. Breakfast was very limited, but adequate.

Dear Guest, We really appreciate your comments on your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope that your next visit is as pleasant as the previous one. Best regards, Pierluigi Luca General Manager ibis Roma Fiera

I had a nice time at the hotel.

Customer review rating 4.1/5

Noghayin G. Business - 27/08/2019 Confirmed reviews ALL

I enjoyed my stay at the hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierluigi Luca General Manager ibis Roma Fiera

3 night stays with Family

Customer review rating 4.1/5

Hendry Families - 26/08/2019 Confirmed reviews ALL

We have a nice stays in Ibis Rome Fierra, but we did not find minibar or coffee maker in our room. Rooms. Staffs were friendly and helpful .

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Roma Fiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierluigi Luca General Manager ibis Roma Fiera

Doctor

Customer review rating 4.1/5

Dr A. N. Couples - 25/08/2019 Confirmed reviews ALL

It was pleasant and satisfactory. However breakfast buffet could be improved

Dear Guest, We would like to thank you for your appreciation of your stay at ibis Roma Fiera. It is with great pleasure that we receive your compliments. We will not fail to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer impeccable service. We take good note of your suggestions regarding our breakfast. I extend my cordial greetings Pierluigi Luca General manager ibis Roma Fiera

Never again

Customer review rating 4.1/5

Julia Solo - 22/08/2019 Confirmed reviews ALL

Staff so rude! Here is one example. I asked for an iron, the hotel was full and they said they would find it in someone’s room and bring it to me. After 2 days I asked if they had found the iron yet and the reception staff man told me to go and buy one!! The first day I went out, it was 40 degrees, so hot. As there are no facilities in my room to keep drinks cold or boil water, I asked reception for a glass of cold water. They gave me half a glass and told me to buy it. Unbelievable, that my basic needs were frowned on. I felt very unwelcome here and will tell everyone not to stay here.

Dear Guest, We thank you for the time you spent on your review we are sorry about the inconveniences encountered during your stay, during the event you attended we got the chance and bought 3 irons, unfortunately a lot of your not very polite colleagues decided to use them throughout the living room and not giving the possibility to others to be able to use them, a sign of lack of education being an object available to all guests, for the water in the bar we offered her more than a glass of water and her request to have the bottle the colleagues reminded her that it is for sale, it is our habit never to ask for payment for a glass of water. I assure you that I will report my discontent to my staff and surely the untrained answers will be punished. I also inform you that the ibis chain does not have mini-bars or kettles in its rooms, as per the standard international procedure. I take this opportunity to extend my cordial greetings. Pierluigi Luca General Manager ibis Roma Fiera

Insufficient stressed staff

Customer review rating 4.1/5

Anonymous Business - 21/08/2019 Confirmed reviews ALL

Staff members did their best to support the large number of clients , however appeared to be tired and under staff. The hotel was not ready to provide - catering for appropriate meals

Dear Guest, We thank you for the time spent on your review we are sorry for the inconveniences encountered during your stay, I assure you that the entire staff has worked to the maximum to welcome and make the stay of all guests the best. Unfortunately it was not always easy to respond simultaneously to the requests of all the guests, but the staff with a smile has always tried to please everyone, I appreciate the work of all our staff and the commitment supported by everyone. Pierluigi Luca General Manager ibis Roma Fiera
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