We had a short stay here and at the end of a cruise. To be honest we were not expecting much. However it is a modern hotel, with really good sized rooms. Very comfy. The breakfast is lovely but what really made this was the staff. From the second we walked in we were made to feel at home. Nice hotel but truly fantastic staff.

The room was comfortable and functional, although it showed signs of regular use and could benefit from some updating. The hotel's common areas are modern and inviting, and the facilities and services met our expectations. Breakfast offered a wide variety of options, and the staff were consistently friendly, welcoming, and helpful. The location is less convenient if you are travelling on foot or relying on public transportation. The nearest metro station is approximately a 15-minute walk away, which may be something to consider when planning your stay.

been here for a night on a work trip. extreme courtesy from staff, hotel is super clean, bed comfortable and breakfast is good

I travelled here with my family and stayed only one night. The room was nice. Beds were very cumfy. The shower was a bit tiny but works well. The evening staff was very accommodating and friendly!! Took great care of us. The best part was the FOOD!!! Hotel food can be hit or miss and we were shocked at how tasty dinner was at the property!!! The only downside was the morning desk attendant who told me we couldn't get a minivan cab to the airport then bugged me for the room key as I was waiting for our ride to the airport. Download the Freeway ap to get your own transportation. Overall, I'd stay here again :)

Good hotel in a good location. We were able to get dinner at the on-site restaurant which was great! Service was great. They could add some hot breakfast options including made to order eggs. Hallway carpets could use some upgrade. Overall we were satisfied.

I stayed at the Ibis hotel in Rome and overall had a comfortable and convenient stay. The rooms were clean, and the staff were friendly and helpful. One thing to keep in mind is that a taxi to downtown costs around 35 euros. Overall, it’s a good choice for a comfortable stay.

My wife and I stayed at ibis Styles Roma Eur for one night, arriving on 9 May and checking out on 10 May 2026. We have deliberately taken some time before writing this review. We wanted to ensure that our comments were not influenced by the disappointment and shock we felt at the time of our stay. Nearly a month has now passed, yet our feelings about this experience remain exactly the same. That alone should indicate how negatively this stay affected us. As I explained to the concierge upon check-out, we were genuinely shocked by the condition of the room assigned to us. Let me be clear: our complaint is not about the size of the room. We knew we had booked a compact room and fully accepted that. Our complaint concerns the cleanliness, maintenance, and overall condition of the accommodation. The room was dirty. In fact, the very moment we entered the room, we were immediately struck by an unpleasant smell. There was a distinct musty, mold-like odour that was impossible to ignore. Unfortunately, after inspecting the bathroom and shower area, it became clear where at least part of that smell was coming from. There was visible mold inside the shower enclosure and bathroom area. Mold does not appear overnight. Its presence demonstrates a lack of attention during routine cleaning and maintenance and raises serious concerns regarding the hygiene standards being applied. The carpet was heavily stained, visibly dirty, and appeared to have exceeded its useful life long ago. It was clearly overdue for replacement. The curtains were dusty and gave the impression that they had not been properly cleaned for a very long time. Combined with the condition of the carpet and bathroom, this contributed to an overall feeling of neglect and poor hygiene throughout the room. There was also a visible impact mark on the partition between the bedroom and the bathroom, appearing very much like the result of a punch or a strong blow. Such damage should not be present in a room offered to paying guests. We documented all of these issues with photographs. What concerns us most is not only the condition of the room itself, but the apparent failure of the hotel's cleaning and inspection procedures. We genuinely found ourselves asking two questions: who cleaned this room, and more importantly, who inspected it afterwards and decided it was suitable to be occupied by paying guests? Any reasonable inspection should have identified the mold, the stains, the dust, the damage, and the unpleasant smell immediately. The fact that the room was released in these conditions suggests a serious breakdown in quality control. To be fair, the concierge and hotel staff were courteous, professional, and genuinely tried to assist us. We were offered a room change, which we appreciate. However, we were travelling with a considerable amount of luggage and were preparing for an international flight the following day. Moving rooms would have been highly inconvenient and would not have addressed the underlying issue, which is the condition of the rooms themselves. Our criticism is therefore not directed at the staff, but at the standards being applied to the property. Rome is the capital of Italy. ibis is an internationally recognised brand and part of the Accor group. Guests should not be accommodated in rooms that present this level of deterioration, lack of cleanliness, and lack of maintenance. As someone who travels extensively around the world and regularly stays in Accor properties, this experience has genuinely made me question whether I should continue choosing Accor hotels in the future. That is not something I say lightly. I sincerely hope that Ms. Monica Redi, General Manager, will take this feedback seriously and escalate it to the appropriate levels within the organisation. The issues we encountered go beyond a single room; they point to deficiencies in housekeeping standards, room maintenance, and inspection procedures that require immediate attention. You requested our feedback, and we are providing it honestly, factually, and constructively. We have also provided the photographs taken during our stay, which clearly document the conditions described above. Based on this experience, we will not return to ibis Styles Roma Eur, nor would we feel comfortable recommending this property to others. Rating: 1/10

Drainage was very bad at shower and sink . Basically stepping on dirty water while shower but it was too late when we check in so we don’t want to complain .

Great

Extremely comfortable spacious rooms

Well positioned within the EUR urban area. The building looks good, the common areas on the ground floor are tidy, the hallways on the upper floors are worn out. The room was spacious and the bed very comfortable, while the decor is outdated. Very good breakfast. Some of the staff were really helpful and kind, but some were slow to respond and did not speak English or Italian well.

Friendly Staff, great restaurant, and lovely accomodation

It’s great value, quiet, clean hotel with professional, friendly staff. It may be a 15 minute walk from the metro but I like the fact it is secluded and quiet because of this. I’d definitely stay here again.

I have stayed in IBIS Styles Roma Eur for 4 days during this April for a family vacation, considering many positive feedbacks like good breakfast, close to metro etc., The ambience is quite nice and the rooms were well maintained. I will not suggest this hotel for family with kids who depend on public transport since you'll have to walk 1km from metro station. During the check-in I was told to pay extra tax for my 11 year old which was later discounted by the staff, after I argued that it was not mentioned to me during my booking. They claimed the system needs to be updated. But otherwise the check-in was pretty smooth. The room was clean and well maintained. Everyday the room cleaning service was prompt and effective. The other major drawback for long stay is the breakfast, they served the same menu for all the days that i stayed, not sure if its the same for the full year. Even the pancakes were not fresh. They could atleast rotate the menu during the week, instead of having the same menu for the full week or year. The staff were quite nice and welcoming.

stayed one night, just needed a place to sleep. was comfortable, staff was pleasant and helpful.

Hotel is located in a quiet area. Two metro stations within 20 minutes walk from hotel. My room was on the 3rd floor at the end of the corridor. A very quiet room. Room had a separate area with a sofa and TV. Breakfast had a very good selection. From the metro station it is a direct line to the Colosseum and Central Station

Kind and helpful staff, clean rooms, decent size for Rome, comfortable bed and great shower. Breakfast featured the usual Italian breakfast items—crostata, cornetti, yogurt, fruit, etc. If you’re too tired to go out, the restaurant is above average, in both food and price. For a few day or two in Roma EUR, or if you’re even doing more sightseeing but need a safe place to park a car, this is a good choice.

The heatingf systems makes horrible noise during the night with disrupted my sleep.

Comfortable, nice and quiet hotel. Lovely staff. Room size, bed comfort and breakfast really good.