ibis Styles Roma Eur

ibis Styles Roma Eur 4 stars

Customer review rating (ALL Rating) 4.3/5 563 reviews

See on a map

Hotel extras

  • Room service

  • Children area

  • Large parking

  • Convention Center

  • A la carte restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Roma Eur

Viale Egeo 133, Via Massimiliano Massimo 15
00144 ROMA
Italy

GPS:41.828612, 12.454115

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IL RISTORANTE

The restaurant at the Hotel ibis Styles Roma Eur, offers its customers traditional Italian recipes and dishes and international cuisine to create a timeless menu in an elegant and modern setting.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  563 reviews

TripAdvisor Rating  4.0/5  1,261 reviews

Quite a way outside Rome with no public transport on Sundays

Customer review rating 4.5/5

Margaret Solo - Confirmed reviews ALL

I stayed here because it was half way between the airport and the city and much cheaper than the hotels in the city centre but since there was no direct public transport to and from the airport I had to pay €50 for a taxi each way then pay for taxis to go into the centre of Rome. The hotel was fine, the staff was very nice but I probably would stay in hotel in the city next time. Wifi worked fine in the first room but not in the second one at the end of the corridor. There was a restaurant 1km away called Margherita which was good but you have to walk each way and coming back it's all uphill in the car park.

Dear Margaret M., We very much appreciate your comments regarding your stay at the ibis Styles Roma Eur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value in a great location in Rome

Customer review rating 4.5/5

Business T. Business - Confirmed reviews ALL

The hotel is wonderful - it is a 10 minute walk to my office in a lovely neighborhood of Rome. Plenty of attractions nearby, great restaurants, and easy access to Termini in 25 minutes. The rooms are very comfortable and always clean. Air conditioning works great. Staff are always lovely and very willing to help. The laundry/dry cleaning service is also great and easy to use! My only complaint is the breakfast. The coffee is not that great (nescafe machine) and the main attraction is scrambled eggs which are never quite warm. If they invested just a little more in the breakfast buffet the hotel would be a 10!

Dear Cabell F., We very much appreciate your comments regarding your stay at the ibis Styles Roma Eur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Mychelle Families - Confirmed reviews ALL

Wasn’t happy with this hotel. Not my normal experience when it comes to hotels.

Dear Mychelle T., Thank you for taking the time to tell us about your experience at the ibis Styles Roma Eur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Iron and board are available at the reception and on ground floor we have a coffee station corner with coffee, tea, milk for free We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very Disappointing Stay - Poor service.

Customer review rating 1.0/5

R. M. Business - Confirmed reviews ALL

I had a very disappointing stay with Ibis Style Roma EUR stay. I stayed there for 4 nights and here were the main concerns: 1. AC stopped working after the 1st day. When complained, no action was taken. Multiple complaints and no response till the last day. Truly disappointing. 2. On the last day of my stay, the safe box door did not open even though I was entering the correct code. I complained at the front desk - They told me that they will send someone but no one showed up. Multiple complaints were made but mo response. Eventually, I had to try many times to open the safe box and by hit and trial it finally opened. Overall, very disappointing stay. Would not recommend it to anyone.

Dear M. R., Thank you for taking the time to tell us about your experience at the ibis Styles Roma Eur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and again I apologize for that Sincerely,

Expectations?

TripAdvisor rating 2.0/5

Pellepuff Couples - TripAdvisor review

First big question mark is the location, why even pretend it’s a Rome location? It is really far away from any Rome attraction, unless you are particularly interested in Mussolini inspired architecture. Anyway, you are a 15 min walk from the nearest public transport. Getting there (and from) involves steep stairs of about 70 meters without handles. Doubt that any person with the slightest physical issue would make it. The hotel is boring, more like a run down conference hotel. The rooms are standard Ibis with a dirty carpet. The breakfast OK, but why the oversized waist bins on each table? The service is ruined by a person that is feverishly trying to empty each table before you have finished eating/drinking. Extremely annoying. The front desk is trying to do their best but seems to be overly charged with paperwork. The restaurant is a gem, cantine-like setting but staff and food excellent. My advise is to avoid unless you have business in the immediate neighborhood.

dear Pellepuff, Thank you for staying with us recently and for taking the time to write a review. We regret having missed the opportunity to impress you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We do really apologize for all the inconveniences. best regards

In partnership with TripAdvisor

Other web-users rate our hotel

  • 386 reviews 8/10 Location
  • 575 reviews 7/10 Room
  • 580 reviews 8.7/10 Service
  • 16 reviews 5.7/10 WiFi
  • 387 reviews 7.3/10 Breakfast
  • 233 reviews 8/10 Cleanliness
  • 126 reviews 7.5/10 Vibe

Powered by Trustyou

All our hotels in Roma