ibis Styles Roma Eur 4 stars

Customer review rating (ALL Rating) 4.2/5 718 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Room service

  • Children area

  • Large parking

  • Convention Center

  • A la carte restaurant

Our accommodation(s)

Hotel location

ibis Styles Roma Eur

Viale Egeo 133, Via Massimiliano Massimo 15
00144 ROMA
Italy

GPS:41.828612, 12.454115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IL RISTORANTE

The restaurant at the Hotel ibis Styles Roma Eur, offers its customers traditional Italian recipes and dishes and international cuisine to create a timeless menu in an elegant and modern setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  718 reviews

TripAdvisor Rating  4.0/5  1,311 reviews

Expected more

Customer review rating 3.0/5

Stefan Families - Confirmed reviews ALL

I will start with good points: well located, price was ok (but maybe this pays with the bad points). Breakfast fine, but the things every day - maybe it could be fixed by a wider variety of products. The room - I'm not sure when was last renovated, but a lot of things need to be improved here: silicone that needs to be changed, tap that is scratched/degraded, WC flush system - very hard press need to use, shower cabin - rust/lime scale. The cleaning of the room - they added toilet paper + water, made the bed and maybe cleaned the sanitary objects. I think my rooms haven't seen the vacuum cleaner during the 5 nights stay.

Dear Stefan S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a great hotel experience. Best regards

Great stay

Customer review rating 4.5/5

James Families - Confirmed reviews ALL

friendly staff, clean rooms, well maintained, excellent wifi, comfortable beds. as a family, we were very satisfied. well priced. and only a 15 min walk to the EUR Palasport metro station which takes you directly into rome. we were able to visit all the major sites in rome.

Dear James E., We very much appreciate your comments regarding your stay at the Ibis Styles Roma Eur. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 4.5/5

Francois Business - Confirmed reviews ALL

clean room gentle staff

Dear Francois D., We very much appreciate your comments regarding your stay at the Ibis Styles Roma Eur. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Over all its a good hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good location, walking distance to metro line and restaurants/ bars. 20 min taxi drive from the airport. Room was clean and bed was comfortable. Front desk could be more friendly. Every time I had to ask for something it seemed like they we inconvenienced.

Dear Daniel , We very much appreciate your comments regarding your stay at the ibis Styles Roma Eur and we thank you for your observations We regret having missed the opportunity to impress you and that your experience with our reception staff was not the warm welcoming experience we aim to deliver. We sincerely invite you to came back soon to visit us, and I will personally do my best to make you feel at home best regards

Location OK for my visit

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is tired looking and needs to be invested in. Staff mostly friendly although didn't inform me at check in that TV in room wasn't working. Was told at check in no other rooms available but when I asked about TV was offered another room. I realise that English is not first language so possibly communication not fully understood but it would have been better customer service to offer another room from the start.

Dear Wendy Thank you for taking the time to tell us about your experience at Ibis Styles Roma Eur. we are sorry that your experience did not meet your expectations. We are very disappointed and we would like to reassure you that your experience is not indicative of our usual service standards. We appreciate your feedback and wish to guarantee you that we will look into this service as a matter of urgency. It's our hope that you will give us the opportunity to better serve you in the near future. Best regards

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Other web-users rate our hotel

  • 567 reviews 7.9/10 Location
  • 812 reviews 6.4/10 Room
  • 774 reviews 8.6/10 Service
  • 18 reviews 8.1/10 WiFi
  • 580 reviews 8.1/10 Breakfast
  • 369 reviews 7.1/10 Cleanliness
  • 198 reviews 7/10 Value

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