Aparthotel Adagio access München City Olympiapark

Customer review rating (ALL Rating) 4.3/5 2,325 reviews

ALLSAFE approved hotel

Information message

Aparthotel Adagio access München City Olympiapark
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+ 18 Services

Hotel extras

  • Free WIFI

  • All apartments including kitchen

  • Weekly cleaning service

  • Underground parking

Hotel location

Aparthotel Adagio access München City Olympiapark

20,Am Oberwiesenfeld
80809 munich
germany

Fax: (+49)89/358993300

Check-in from 15h00

Check out up to 11h00

  • OBERWIESENFELD:  50 OBERWIESENFELD

  • OBERWIESENFELD:  3 OBERWIESENFELD

  • By plane

    MUENCHEN AIRPORT At 34.7km / 21.56 miles

  • By train

    OBERWIESENFELD At 0km / 0 miles

GPS:48.188485, 11.543509

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

One breakfast

Our accommodation(s)

Our guest reviews for
Aparthotel Adagio access München City Olympiapark

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,325 reviews

Overall good stay

Customer review rating 3.5/5

Emma Families - 15/11/2021 Confirmed reviews ALL

The rooms were very well and had all we needed, we were a bit surprised that there were not really any supermarkets nearby. And the staff didn’t seem that friendly, and there was a very weird smell on the hallway outside our room.

Dear Guest We very much appreciate your comments regarding your stay at the Aparthotel Adagio access München City Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the name of the whole team we want to apologize for the inconvenience that happend during your stay. I am sure that was a misunderstanding and it is one of the most important things to our team to be helpfull and friendly. We will forward your critics about the cleanliness to the responsible personal, so that it doesn´t happen again. Thank you again for sharing your experience, and we hope to welcome you back soon and show us from our best side. Sincerely, Your Adagio access München City Olympiapark

Nice Staff

Customer review rating 3.5/5

Mary Solo - 12/11/2021 Confirmed reviews ALL

The room was nice and clean except for some beard trimmings that I found on the bathroom mirror shelf. The staff was nice, attentive and responsive. I had a good stay overall.

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access München City Olympiapark. It is always a pleasure to receive positive feedback especially regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Adagio access München City Olympiapark

Good stay but service need to be improved.

Customer review rating 2.5/5

Chas Couples - 07/11/2021 Confirmed reviews ALL

Overall experience was good but we had requested for an extra pillow at the reception and ended up didn’t get it as what they promised

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access München City Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Adagio access München City Olympiapark

Good stay

Customer review rating 4.5/5

Claudia V. Couples - 28/10/2021 Confirmed reviews ALL

Everything was perfect,the hotel is very clean and the staff are very friendly. The staff that’s call Kim is a very friendly and helpful lady

Super nice and convient located for exploring München

Customer review rating 4.0/5

A.family Families - 25/10/2021 Confirmed reviews ALL

Traveling with 2 children 2 adults and a dog this was a perfekt solution for us with a nice clean and modern room/apartment. The area is quiet and near public transportation. Good breakfast and service.

Good location for me (work), however the hygiene was bad

Customer review rating 2.5/5

Anonymous Business - 12/10/2021 Confirmed reviews ALL

I had to take a shower in a few minutes, totally uncomfortable. The shower box was completely clogged!

Dear Guest We very much appreciate your comments regarding your stay at the Aparthotel Adagio access München City Olympiapark. In the name of the whole team we want to apologize for the inconvenience that happend during your stay. We will forward your critics about the cleanliness to the responsible personal, so that it doesn´t happen again. I want to inform you that only weekly cleaning is included for only stays with more than 7 nights. Please be aware that our reception desk is open 24/7 and our staff is always happy to assist with any problems during your stay. Our technician would have come by to fix your shower immediately during the week. Thank you again for sharing your experience, and we hope to welcome you back soon and show us from our best side. Sincerely, Your Adagio access München City Olympiapark

Good standard

Customer review rating 4.0/5

David P. Couples - 30/09/2021 Confirmed reviews ALL

Everything was right. Room was a little small but with complete services. Receptionist was helpful and kind. It is located a bit far from the city historic center, but very near of the subway station and Olympia Park.

Well Located

Customer review rating 3.0/5

Anonymous Friends - 14/09/2021 Confirmed reviews ALL

The air conditioning was not working properly.The location of the hotel is a plus and nothing else. The price is too high for the service they provide.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access München City Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be informed that our reception desk is there 24/7 to help you with any questions or concerns. I am sure we are able to help with the AC if you come to us during your stay. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Adagio access München City Olympiapark

A good hotel in a relatively good location

Customer review rating 4.5/5

T Families - 08/09/2021 Confirmed reviews ALL

The room was comfortable (although the extra bed was somewhat narrow and we bought a frying pan as there were none in the kitchen), check-in and check-out were ok enough (although there was some confusion if a gold member should pay for the late check-out at about 15.00), getting to the hotel from the airport was easy enough (S-bahn to Moosach, then U-bahn to Oberwiesenfeld), getting back took a bit more time due to the S-bahn strike but was still ok enough (U-bahn to Marienplatz, then S-bahn), wifi was fine for regular browsing, but too slow for watching our own TV stations (even the paid option was not good enough for that: we were only able to see something for 1 minute, and then after 10 more minutes, again 1 minute...). We were not lucky with the weather and railway strikes, but of course, that's something the hotel cannot fix.

Good stay

Customer review rating 4.0/5

Melvin Solo - 05/09/2021 Confirmed reviews ALL

cool but a bit noisy sometimes

Nice experience

Customer review rating 4.0/5

Kenny Solo - 13/08/2021 Confirmed reviews ALL

Everything was alright and the hotel was nice

Unpleasant stay

Customer review rating 1.5/5

Anonymous Business - 02/08/2021 Confirmed reviews ALL

- Poor location: Out side of the city, no shops or restaurants in the area, still a 10 min walk from Ubahn with no rain protection whatsoever, close to railroad tracks (noise) - Facility is not good. 2 small windows (not enough light during the day), still curtains do not close properly at night. A/C did not work properly. - Not clean. Had to call cleaners several times to re-do their work. Did not clean behind doors, dust and dirt in every corners, sofa was disgusting, despite calling cleaners and having them clean it one more time. - Staff was volatile - some really nice and helpful, some were rude.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access München City Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In the name of the whole team we want to apologize for the inconvenience that happend during your stay. We will forward your critics about the cleanliness to the responsible personal, so that it doesn´t happen again. Please be aware that our reception desk is open 24/7 and our staff is always happy to assiste with any problems during your stay. Please do not hesitate for a quite room before your next arrival. If availability allows it we are happy to make your wish possible. Thank you again for sharing your experience, and we hope to welcome you back soon and show us from our best side. Sincerely, Your Adagio access München City Olympiapark

Very satisfied experience

Customer review rating 4.0/5

Thomas Solo - 22/07/2021 Confirmed reviews ALL

The rooms are functionally furnished and new. The staff is very helpful. There is parking available for a small charge, and metro station short walk away. Overall a good stay

Good price-quality ratio

Customer review rating 4.5/5

A. A. Solo - 09/07/2021 Confirmed reviews ALL

Very clean, very friendly staff, good internet.

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