ibis Munich Parkstadt Schwabing

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ibis Munich Parkstadt Schwabing

Customer review rating (ALL Rating) 4.3/5 327 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE-certified hotel

  • Our bar is open round the clock

  • Free WIFI throughout the hotel, as well as air-conditioned rooms

  • In the neighborhood: English Garden, BMW World, Olympia area, MOC fair

  • Tram 23 Anni-Albers-Straße in 5 min. & U6 Nordfriedhof in 12 min. walking

Hotel location

ibis Munich Parkstadt Schwabing

Lyonel Feininger Strasse 20
80807 MUNICH
Germany

Telephone +49 89 350630

Fax +49 89 35063199

Contact email

  • SHUTTLE:  MUENCHEN NORD

  • U6:  U6 ALTE HEIDE

  • Münchner Freiheit:  23 Anni-Albers-Str

  • By plane

    MUENCHEN AIRPORT At 29km / 18 miles

  • By car

    A9 SCHWABING (76) At 0km / 0 miles

  • By train

    HAUPTBAHNHOF MUNCHEN At 6km / 3 miles

  • By train

    MUNICH/MUENCHEN At 6km / 3 miles

  • By train

    U6 ALTE HEIDE At 0km / 0 miles

GPS:48.179653, 11.592953

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Do you love concentrating on the important things in life? Then the ibis kitchen is perfect for you. Come and enjoy classic German cuisine in a simple atmosphere where you will feel comfortable immediately.

Our accommodation(s)

We offer exceptional comfort in all of our 147 air-conditioned and soundproofed rooms. Amenities include a TV with a wide range of Sky channels, free WIFI and a functional desk for your office on the go.

Our guest reviews

Our guest reviews for
ibis Munich Parkstadt Schwabing

100% genuine reviews from our guests

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ALL Rating  4.3/5  327 reviews

TripAdvisor Rating  4.0/5  842 reviews

Well located and good stay

Customer review rating 4.0/5

Marco C. Business - Confirmed reviews ALL

Satisfied of the organisation

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Ibis München Parkstadt Schwabing. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich Parkstadt Schwabing

Well located, good breakfast options

Customer review rating 3.5/5

H. Business - Confirmed reviews ALL

Handsoap was disappointing. Having just one for hands, face, body and hair. Not used to not having a water heater and tea/coffee for guests.

Dear Ms. H., We are very pleased that you took the time to review your visit with us at Ibis Munich Parkstadt Schwabing. Thank you for the positive remarks on the breakfast, and also for your critique and suggestions on improvement. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis München Parkstadt Schwabing

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good staff service, but no drinking water in the room. Breakfast few but fine enough.

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich Parkstadt Schwabing. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich Parkstadt Schwabing

Best option for a short trip

Customer review rating 4.5/5

Vinayak K. Business - Confirmed reviews ALL

Good rooms for solo traveler ( try booking from official website and get the Sail boat room ) Supportive staff for check out extension. Recommend for short stay

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich Parkstadt Schwabing. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich Parkstadt Schwabing

uncomfortable

Customer review rating 2.0/5

Wg Business - Confirmed reviews ALL

Key demagnetize frequently, outside floor had visual bumps damages, painting walls and repairs must be done, although the hotel advertises that they offer climatized rooms, it was very warm. Given the daily rates, I would have expected at least a small coffee machine or tee in the room. It was a very basic outset. Even the chair in the room was uncomfortable.

Dear Mr. W., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis München Parkstadt Schwabing. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis München Parkstadt Schwabing

Comfortable room

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very welcoming friendly staff, comfortable and very clean room.

Dear Ms. T., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich Parkstadt Schwabing. We are very pleased that you rated us highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich Parkstadt Schwabing

Uncomfortable

Customer review rating 0.5/5

E Business - Confirmed reviews ALL

Bed super uncomfortable, not keen at all.

Dear Mr. Szcelkun, Thank you for taking the time to tell us about your experience at the ibis Muenchen Parkstadt Schwabing. We are very sorry that your experience with the bed did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team of the ibis München Parkstadt Schwabing

goog stay

Customer review rating 3.0/5

Oliver Couples - Confirmed reviews ALL

- room small, toilette not well sound insulates from the rest of the room + breakfast decent, friendly staff, prise good, good location

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Ibis Munich Parkstadt Schwabing. We are very pleased that you rated us highly in nearly all categories and are delighted that you enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Munich Parkstadt Schwabing

Helpful Team

Customer review rating 5.0/5

Mr. A. M. G. Couples - Confirmed reviews ALL

Overall, the hotel team is very helpful and responsive to our questions especially the FOM.

Dear Ms. and Mt. Gacad, Thank you for taking the time to review your stay at Ibis Muenchen Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Good hotel for travellers with a car

TripAdvisor rating 4.0/5

Freedom322852 Couples - TripAdvisor review

Good 3 star hotel. Good connection to a city center. If you come on the weekend you can park a car for free in the nearby street. Free wi-fi. Nice view of the city centre and Olympic park (incl BMW headquarters).

"Well located", "Good stay"

Customer review rating 5.0/5

A. Business - Confirmed reviews ALL

"Well located", "Good stay"

Dear Mr. Dagher, Thank you for staying with us at Ibis Muenchen Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

good stay close to our offices!

Customer review rating 3.5/5

Thomas Business - Confirmed reviews ALL

Overall very good - warm welcome at the reception desk, on the point to issue a correct invoice considering my business needs, clean room! Only friendliness was missing at breakfast service. no friendly words, only command how to take the food (gloves, ...). I was missing cold juices at the buffet.

Dear Mr. J., I am very pleased that you took the time to review your visit with us at Ibis Muenchen Parkstadt Schwabing. Thank you for your review, the nice feedback pon the reception team, and also for your critique and suggestions on improvement regarding the breakfast service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Quiet area

Customer review rating 4.0/5

Mohammad Couples - Confirmed reviews ALL

Check in was so fast and easy The staff are so nice and friendly Rooms were well equipped and clean

Dear Mr. A., Thank you very much for your visit and for taking the time to review your stay at Ibis Muenchen Parkstadt Schwabing. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Terrible stay

TripAdvisor rating 2.0/5

Safari633042 Business - TripAdvisor review

For the price I paid. I expected at least a decent night's sleep and a tranquil stay. The bedroom wasn't clean and there was no soap in the shower. The air con didn't work and instead of changing my room, the staff just opened the bedroom window (letting in the hot air from outside). A very condescending response from the staff. I had a terrible stay and more importantly sleep. Extremely let down.

I sincerely apologize for the deficiencies regarding the room and the air condition that unfortunately caused inconveniences for you. Sorry also to also learn that our service was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Marion Keupp General Manager

Pleasant experience

TripAdvisor rating 5.0/5

yandreadakis Couples - TripAdvisor review

Very cozy and clean rooms. Service was very friendly. One downside is the location since you need to walk for 10 mins to get to the nearest train station but walking was such pleasant experience in Munich so it was no problem.

Thank you very much for the great remarks especially on the service. We are very pleased that you rated us highest and are delighted that you enjoyed your stay with us. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Poor hygene

TripAdvisor rating 3.0/5

nalemu Couples - TripAdvisor review

The room was not clean, there are hair in the shower. We were two people but there was just one towel. I think hotel expect from us using one towel for shower and drying our faces. Hygene was bad. And there is nothing in the room, no refrigerator no kettle. It is awkard.

I would like to offer my sincere apologies for the faults and human errors regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. We would love to welcome you back as our guest - also to have a chance to prove to you that we can do much better. Best regards, Marion Keupp General Manager

Service has much room for improvement

TripAdvisor rating 3.0/5

860dissatisfied55 Business - TripAdvisor review

I arrived late because of the misinformation I got from the hotel when I called BEFORE I booked the hotel. The hotel was much further from my meeting venue than what I was told. Nevertheless, since I prepaid the room, I hurriedly checked in and left my luggage in my room because I needed to eat at the hotel restaurant before it closes. After the meal, I told the same lady who checked me in within the same hour that I thought I got one bed instead of two beds even though I booked a 2-bed room. She replied that I should have told her immediately when I checked in. How would I know since that my reservation was for 2 beds. I replied that I just hurriedly left my luggage by the door in order to make it to the hotel restaurant on time. She said then that my request for 2 beds was not guaranteed and was at the discretion of the hotel. I countered that I booked specifically a 2-bed room and prepaid it and that the hotel should have st aside the room already since they already were paid. She dismissively said that she has no 2-bed room and to wait until tomorrow when they have more rooms. Then she turned her attention to someone else. So much for their 15-minute service guarantee! I was then asked by a man of Asian heritage how he can help me. I started telling him what the problem was but he had to go to their office midway. At this point, the first front-desk person said that he cannot help me because he was a contractual only. What a thing to say about your co-worker! Resigned to the fact that I had no choice but to wait until the next day. The front-desk manager initially was on the defensive but when she heard all that transpired (or it could be that a line to be served had formed and she wanted to conclude the discussion) she essentially waived the meals I had and gave me complimentary breakfasts. I thanked her for the service recovery. My things were transferred to a different room while I was out. The rest of the stay (5 nights) was uneventful except that a pair of someone else' dirty socks clearly visible underneath a platform between the desk and the bed was in the new room. Housekeeping did not see it when they cleaned the room BEFORE my stuff was transferred. Since Housekeeping was gone already by the time I returned in the early evening, I thought they would take care of it. However, the socks laid there until I checked out. On the last day, my room was not cleaned despite a request to the front desk (I left at noon).

Thank you for your very detailed feedback. I would like to offer my sincere apologies for the problems regarding the check-in and the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Best and friendliest service ever!!

TripAdvisor rating 5.0/5

vanessa719 Solo travel - TripAdvisor review

To be receiving such an excellent service during Oktoberfestzeit-Time was really unexpected. All my special requests were met and I really enjoyed my stay. The room was great as well! The hotel is a bit far out but easy to access by U-bahn and a taxi stand is right outside the hotel.

Wow!! On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the loveley remarks on the staff. It is rewarding for us to know when or hotel property and services leave you fully satisfied. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Marion Keupp General Manager

Weekend Stay

TripAdvisor rating 5.0/5

richarddJ9950MI Friends getaway - TripAdvisor review

I would like to thank all the staff at Ibis Munich Parkstadt Schwabing for making my colleague and I welcome during the Munich High End show weekend. This was obviously a busy time, but everything ran smoothly and efficiently. Although one of the lifts was somewhat tempremental, delays were fairly minimal. A particular mention should be made of the food, which was of excellent quality both at breakfast and dinner. Waiting service was also to be commended. All in all, I would have no hesitation in recommending this hotel. It is some distance from Munich Zentrum (approx 7km) but with a shuttle bus laid on for the show, getting around was easy.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the recommendation. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your commentso my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Excellent Service=

TripAdvisor rating 5.0/5

souhailm2017 Business - TripAdvisor review

Have always enjoyed booking this hotel for my stays in Munich. Customer service is great and were very helpful. They always made sure that to immediately handle any request I had. I always enjoyed having breakfast and dinner at the hotel. Will surely book a room again for my future short stays in Munich.

It was our pleasure to have you as our guest again! Thank you so much for the stellar review and the great remarks on the breakfast and especially on the staff. We are very glad, that you are satisfied with our hotel and our service – and you can enjoy your stay every time.We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

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