Novotel Suites Munich Parkstadt Schwabing Hotel 3 stars

The rooms are old, the staff is not the nicest, my shower was clogged... Ido not wish to go back to this hotel, the customer experience was far from good.

Invoice missing again Breakfast covers basics, but compared to other hotels feels it doesn't have much options (e.g. pancake, waffle, pain au chocolat, freshly squeezed orange juice, smoothies, more savory options).

It is not professional. Man in front desk didn’ t give us welcome drink, he forgot, than my hausband ask him and than he remember.... there is no gift at all, and i’m golden member... dissatisfy

Our room was large so we didn’t feel cramped. The personnel was friendly and helpful and the location was perfect for us.

I have enjoyed staying in Novotel suits for 10 days with my family. The staff was friendly and helpful. Rooms were specious and cozy with good facilities kettle and microwave. The location is very good in quite zone and easy accessible with free parking in the street. The disappointing issue was that they stated in my reservation terms -as long stay- is included A Smart car (or a similar vehicle) is provided for a maximum of 4 hours per day for each room of my 2 rooms; petrol is included. When I asked the reception staff for the vehicles, they told me it is not provided any more although I showed her the reservation confirmation email. I sent 2 emails to Accor customers service with no response.

I was satisfied. The room was clean and big. If I go again, I want to stay.

Good size room with decent facilities. Receptionist that checked us in and out was very helpful.

Price, location, and layout of room were excellent. We were traveling with our two children so the availability of two separate single beds and a double was just about perfect for our needs. It is an excellent choice for families. The location was easily accessible and actually quite interesting in itself, since it seems to the be Munich's Silicon Valley. The downsides were a very noisy elevator running most of the night near our room. And breakfast for adults was overpriced for what is provided, though the price for children is reasonable.

Great experience

Expected service with flawless, friendly execution during check-in and check-out plus good room quality as usual. Free of charge water in the mini-bar is much appreciated.

We are a family of four and the room was large and clean. The hotel is located in a business area in Schwabing München. Short walk to public transport.

best things the quiet room (no traffic noise) and the iron facilities. The room/hotel need a bit of modernization. My booking was made using my 2nd family name as first name and hence changing me the gender.

A nice hotel room with a rain shower, large bed and everything inside what you need. Even with a microwave, fridge and a kettle. Could be a little bit cleaner. The desk and chair were dirty. Overall good!

The overall experience was very good, room was big, staff was friendly. But the breakfast was a disappointment. Not much variety and not many freshly cooked food, I stayed in Super8 last time their breakfast was very good, similar but lot of variety and cooked food for lesser price.

I usually stay in hampton Inns and moxys etc, in comparison the novotel felt a little old and cheap. The table with the large roller legs felt like in a cheap school room, the blinds were worn, the bathroom felt like a motel, and the breakfast was probably the one with the most potential of all hotel breakfasts I had in a looong time. The cereal selection and also quality was rather poor, the bananas had a black core so that I hardly ate anything.