Novotel Suites Munich Parkstadt Schwabing Hotel 3 stars

big rooms, perfect for a family. the hotel is a bit outdated and furniture is worn out. breakfast is of average quality but is complete.

Eventhough the stay was nice and comfortable, the receptionist was attending, but I don't feel there is anymore a benefit of being a Platinum member than just being a Silver member

After we check-in and got settled in the room, we found that the water heating kettle was smelling very bad. I dialed to the reception to ask about it but there were no response. I straight away went to the front desk and complained about it. The front desk asked me to check the Ketle in the other rooms and see if they are ok. I asked the front desk to check it by the hotel and provide a good one to my room but the front desk told me that there is no person in the hotel to do that. Then, i was walking to atleast 2 rooms in diffrent floors and to the front desk many times to check the kettle. At last found one kettle which doesn't had that bad smell. When I ask the front desk to provide that kettle to my room, the front desk told me that I have to shift entirely to that room to get that kettle. I was very disappointed to hear this. As I was very tired I can't make the shifting. Then I told that I can live with the one which is given in my room. Other than the above, the tea making things like tea bags, sugar packets were not available in the room. Every time we have to walk to the front desk and ask them and need to collect the things from front desk. This was really making my stay extremely unstatisfying and uncomfortable.

Very friendly clerk at check-in Safe in my room was closed shut / not usable hotel room was clean and well prepared No water in the hotel room Several hand sanitizer stations were empty

Good, clean.

The area where the hotel is located is quiet, without traffic and well served. Less than a five-minute walk away there is a train to conveniently reach the city center or the club-filled Muncher Freiheit neighborhood. Street parking is subject to charges, but you can park for free nearby, in the two streets behind the hotel. The rooms are comfortable and spacious. We did not use the breakfast service and therefore cannot provide any information about it.

We arrived after a very tiring and long trip at 23:15 and the reception staff was somewhat friendly but not helpful at all. The room was ok, beds ready. The towels were napkin size and the toilet miniature. Next morning the breakfast was crowded, most terrible coffee and they ran out of food. Sitting outside was nice.

did not like complicated covid forms to be fllled

Lovely room, comfortable beds but the hygiene of the toilet was not satisfying. it did NOT sell clean at all

As usual, good stay at Novotel Schwabing. The table in the room was in a very poor condition, unfortunately, it looked disappointing And yes, after spending more than 50 nights here before the pandemic, it makes you sad not having tea, water and others in the room. Staff was friendly. so the conclusion, a good stay

Just different times I was in that hotel which is very good. Rooms are big and clean as well as the bathroom. Room has everything what you need. Internet is very good and quick. Only problem today is the breakfast which is strange because of covid. Instead of a nice buffet you get only a plate with what you have ordered the day before.

I have enjoyed staying in Novotel suits for 10 days with my family. The staff was friendly and helpful. Rooms were specious and cozy with good facilities kettle and microwave. The location is very good in quite zone and easy accessible with free parking in the street. The disappointing issue was that they stated in my reservation terms -as long stay- is included A Smart car (or a similar vehicle) is provided for a maximum of 4 hours per day for each room of my 2 rooms; petrol is included. When I asked the reception staff for the vehicles, they told me it is not provided any more although I showed her the reservation confirmation email. I sent 2 emails to Accor customers service with no response.

The suite decor as a concept is excellent. But one of the three panels for dividing the room was missing, one for the windows was stained from top to bottom, and lat but not lest the corner is the toilet seat was yellow from ... rust it seems Before arriving I had let a message asking not to be close to the lift . I got a suite in front of the lift without explanation. To be fair, it was not noisy. The receptionist did not even bother to smile or tell us something else than the room number ! To be fair, there were some strange excited people making a lot of noise at the bar near The overall stay was correct but it could have been excellent with room duly maintained and staff friendly

We stayed for 3 nights and 4 days. The staff at the reception were very helpful and made our stay very enjoyable and happy. They were ever ready to guide us about everything we needed from time to time. Thank you girls for making our stay in Munich a memorable one.

I've been there for a long weekend with my family. Found myself comfortable in the room, which was roomy enough for four people and clean. Beds were good and we all slept well. As a position is not the absolutely best, since it took 15 mins to get to the closest U-Bahn, but for a holiday time was ok.