Novotel Suites Munich Parkstadt Schwabing

Customer review rating (ALL Rating) 4.1/5 1,368 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification

  • The large room (30 m²) accommodates up to 4 people

  • Includes a microwave, mini fridge, safe, shower & bathtub

  • Business hotel in Munich with fitness room & bar

  • Car park & good connection to the A9

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Suites Munich Parkstadt Schwabing

Lyonel Feininger Strasse 22
80807 MUNICH
Germany

GPS:48.179975, 11.593131

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

4 ELEMENTS

Our hotel bar 4 Elements is open 24 hours. Round off an eventful day with a cocktail or fine wine on the terrace of Novotel Suites München. The exquisite drinks menu has something for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,368 reviews

TripAdvisor Rating  4.0/5  1,289 reviews

Old and dirty

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The room where I was had really old and damaged furniture, the moquette was dirty and overall I felt like I was in the 80s. 300+ euro for this plus a standard breakfast for 2 nights it's definitely not worth it. You should modernize the rooms and definitely get rid of the old and dirty moquette. On the second day of my stay I was told to do breakfast in another hotel and it was slightly better than the Novotel one.

Dear Mr. S., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites München Parkstadt Schwabing. We regret that your experience with the room, the breakfast and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Simple but convenient room. Awesome breakfast with a very caring lady as a heartist there

Customer review rating 5.0/5

Thomas Families - Confirmed reviews ALL

I loved it.

Dear Mr. K., Thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Novotel Suites Munich Parkstadt Schwabing

Good location, value for money.

Customer review rating 4.5/5

Rachid -. S. Business - Confirmed reviews ALL

Good location, very friendly staff, clean room, descent breakfast.

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites Munich Parkstadt Schwabing. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Suites Munich Parkstadt Schwabing

It was OK

Customer review rating 4.0/5

Andreas Business - Confirmed reviews ALL

The stay was OK, the room was large and clean. The receptionist explained me that I have to prepay the room as I use a service and that is common. Leave the topic itself aside the attitude she had when she told me that could have been better. Arrogance is nothing someone should show when welcoming guests.

Dear Mr. M., We are very pleased that you took the time to review your visit with us at Novotel Suites Munich Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique regarding the behaviour of the employee at check-in. We take your input very seriously and we have already discussed it with the managers and colleagues in charge. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

Beds wont let you sleep

Customer review rating 0.5/5

I W. N. C. B. Business - Confirmed reviews ALL

The rooms are outdated and need renovation. It was far from clean. But the worst is the Beds mattress. It is so hard that you have to turn every 30 minutes.

Dear Mr. M., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites München Parkstadt Schwabing. We regret that your experience with our hotel, the room and the bed did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the future, and your next visit will be more pleasant as the previous one. Best regards, The team of the Novotel Suites München Parkstadt Schwabing

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Other web-users rate our hotel

  • 695 reviews 7.4/10 Location
  • 1,152 reviews 6.7/10 Room
  • 633 reviews 8.4/10 Service
  • 14 reviews 6.8/10 WiFi
  • 677 reviews 7.4/10 Comfort
  • 496 reviews 6.6/10 Breakfast
  • 427 reviews 5.7/10 Cleanliness
  • 331 reviews 4.7/10 Value

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