Novotel Suites Munich Parkstadt Schwabing Hotel 3 stars

Customer review rating 4.3/5 2,370 reviews
Novotel Suites Munich Parkstadt Schwabing
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Hotel extras

  • Fitness room and bar open 24 hours a day

  • Crib and free and buggy hire available

  • Microwave and fridge in the suites

  • Free tea, coffee and mineral water in your room

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Munich Parkstadt Schwabing

Lyonel Feininger Strasse 22
80807
munich
germany

Tel: +4989358190

Fax: (+49)89/35819199

Contact email

Check-in from 15h00

Check out up to 12h00

  • MUNICH AIRPORT SHUTTLE :   Shuttle MUENCHEN NORD

  • U6 :   U6 ALTE HEIDE

  • Münchner Freiheit :   23 Anni-Albers-Str

  • By plane

    MUENCHEN AIRPORT At 30km / 18.64 miles

  • By car

    A9 SCHWABING (76) At 0.2km / 0.12 miles

  • By train

    MUNICH/MUENCHEN At 6km / 3.73 miles

GPS :48.179975, 11.593131

Our accommodations

Standard Suite

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Munich Parkstadt Schwabing

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,370 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,251 reviews

out-of-control guests, fire escape blocked

Customer review rating 4.3/5

Daniel M. Families - 11/02/2020 Confirmed reviews ALL

By far my worst experience to date. In fact, I am considering cancelling my Accor membership after this visit. The rooms adjacent to the lift on the 5th floor were, as far as I could tell, occupied by a family of refugees being accommodated in the hotel. This family left their doors open during our entire visit. Their children ran up and down the halls screaming at every hour of the day and night. What's worse: their belongings were blocking the fire escape - bicycles and dozens and dozens of bags blocked the stairway to the fifth floor. That is not legal in Germany - and for good reason, regardless of how effective the management is at filling their unoccupied rooms with this specific clientele. The hotel staff did not see this as their responsibility. The problem, it seemed, was known, yet we were allegedly the first who had complained about the situation. A manager was listening to our complaint from the office behind the desk, made eye contact with me, but did not feel obligated to come out and address my concerns. Perhaps I should call the Munich fire department myself to make sure this issue does get addressed? In mid-March I will be taking two business trips. Rest assured Novotel will not be considered.

Customer review rating 4.3/5

Witold Business - 06/02/2020 Confirmed reviews ALL

I appreciate that early check-in was possible. I liked very much room size and equipment, except TV - it was a bit outdated and screen resolution was small (it wasn't Full HD) - as I used TV as a computer monitor this lack was a drawback for me. Breakfast was OK, however it could be a bit bigger choice of vegetables.

Dear Mr. J., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the size of TV and the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager
Customer review rating 4.3/5

Janice Business - 26/01/2020 Confirmed reviews ALL

The second time we stayed was better than the first experience. Much friendlier.

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. I am very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Satisfactory

Customer review rating 4.3/5

Anonymous Business - 22/01/2020 Confirmed reviews ALL

Everything was satisfactory with exception of internet access which was difficult to use.

Dear Mr. G., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement regarding the Wi-Fi and the diner facilities. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Excellent Suites, poor breakfast experience

Customer review rating 4.3/5

Hinz&kuntz Business - 17/01/2020 Confirmed reviews ALL

You are my favourite Hotel. Typically I do not take a full breakfast in the morning regardless of the hotel such that the setup in the suites is perfect for me. However the breakfast room is quite uncomfortable, noise, not cosy, poor breakfast choices you name it. Even the cheap IBIS is way better wrt. breakfast. Now I understand why almost all of my colleagues detest Novotel Suites. For me the breakfast capabilities is almost irrelevant. I might cross the aisle and have a breakfast in IBIS should I want to. However for you as a hotel, the topic may be of interest. Final remark: I always ask for a quiet rooms and rooms near the elevator are not quiet. Your reception should be made aware of that. Cheers

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast & the "quiet room". We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Bad experience

Customer review rating 4.3/5

Pog Business - 17/01/2020 Confirmed reviews ALL

The rooms are old, the staff is not the nicest, my shower was clogged... Ido not wish to go back to this hotel, the customer experience was far from good.

Dear Ms. D., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites Muenchen Parkstadt Schwabing. We regret that your experience with the room and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

Invoice missing & breakfast limited

Customer review rating 4.3/5

Chloe Business - 15/01/2020 Confirmed reviews ALL

Invoice missing again Breakfast covers basics, but compared to other hotels feels it doesn't have much options (e.g. pancake, waffle, pain au chocolat, freshly squeezed orange juice, smoothies, more savory options).

Dear Ms. L., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites Muenchen Parkstadt Schwabing. We regret that your experience with our service and the breakfast did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

k.

Customer review rating 4.3/5

Milena K. Families - 10/01/2020 Confirmed reviews ALL

It is not professional. Man in front desk didn’ t give us welcome drink, he forgot, than my hausband ask him and than he remember.... there is no gift at all, and i’m golden member... dissatisfy

Dear Ms. k., I would like to offer my sincere apologies for the human errors regarding the check-in and our services. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Great place to stay with 3 adults in a great location

Customer review rating 4.3/5

Martha F. Families - 09/01/2020 Confirmed reviews ALL

Our room was large so we didn’t feel cramped. The personnel was friendly and helpful and the location was perfect for us.

Dear Ms. F., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Very Nice and quiet Hotel for families

TripAdvisor rating 4.0/5

salahyoussif Family - 09/01/2020 TripAdvisor review

I have enjoyed staying in Novotel suits for 10 days with my family. The staff was friendly and helpful. Rooms were specious and cozy with good facilities kettle and microwave. The location is very good in quite zone and easy accessible with free parking in the street. The disappointing issue was that they stated in my reservation terms -as long stay- is included A Smart car (or a similar vehicle) is provided for a maximum of 4 hours per day for each room of my 2 rooms; petrol is included. When I asked the reception staff for the vehicles, they told me it is not provided any more although I showed her the reservation confirmation email. I sent 2 emails to Accor customers service with no response.

I am very pleased that you took the time to review your visit with us. Thank you for your positive review, the nice feedback, and also for your critique regarding the Smart car/Costumer Service. We take your input very seriously and I have already discussed it with the Accor managers. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Excellent

Customer review rating 4.3/5

Haluk Families - 04/01/2020 Confirmed reviews ALL

I was satisfied. The room was clean and big. If I go again, I want to stay.

Dear Mr. B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great comment. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Well priced, Good location.

Customer review rating 4.3/5

S. Families - 03/01/2020 Confirmed reviews ALL

Good size room with decent facilities. Receptionist that checked us in and out was very helpful.

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Good family room next to noisy elevator

Customer review rating 4.3/5

Ds Families - 03/01/2020 Confirmed reviews ALL

Price, location, and layout of room were excellent. We were traveling with our two children so the availability of two separate single beds and a double was just about perfect for our needs. It is an excellent choice for families. The location was easily accessible and actually quite interesting in itself, since it seems to the be Munich's Silicon Valley. The downsides were a very noisy elevator running most of the night near our room. And breakfast for adults was overpriced for what is provided, though the price for children is reasonable.

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Perfect

Customer review rating 4.3/5

Enric Families - 24/12/2019 Confirmed reviews ALL

Great experience

Dear Mr. P., Thank you for staying with us at Novotel Suites Muenchen Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Pleasant stay with expected service

Customer review rating 4.3/5

Rainer L. Business - 20/12/2019 Confirmed reviews ALL

Expected service with flawless, friendly execution during check-in and check-out plus good room quality as usual. Free of charge water in the mini-bar is much appreciated.

Dear Mr. L., Thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Quiet and clean

Customer review rating 4.3/5

Ståle H. Families - 20/12/2019 Confirmed reviews ALL

We are a family of four and the room was large and clean. The hotel is located in a business area in Schwabing München. Short walk to public transport.

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you and your family really enjoyed your stay with us and sour room in particular. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

average

Customer review rating 4.3/5

Anonymus Business - 16/12/2019 Confirmed reviews ALL

best things the quiet room (no traffic noise) and the iron facilities. The room/hotel need a bit of modernization. My booking was made using my 2nd family name as first name and hence changing me the gender.

Dear Ms. M., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites Muenchen Parkstadt Schwabing. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

Pretty good...

Customer review rating 4.3/5

Thomas T. Business - 14/12/2019 Confirmed reviews ALL

A nice hotel room with a rain shower, large bed and everything inside what you need. Even with a microwave, fridge and a kettle. Could be a little bit cleaner. The desk and chair were dirty. Overall good!

Dear Mr. T., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

It was very good except the breakfast

Customer review rating 4.3/5

Deepthi Business - 09/12/2019 Confirmed reviews ALL

The overall experience was very good, room was big, staff was friendly. But the breakfast was a disappointment. Not much variety and not many freshly cooked food, I stayed in Super8 last time their breakfast was very good, similar but lot of variety and cooked food for lesser price.

Dear Ms. R., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback on the staff, and also for your critique and suggestions on improvement regarding the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

The hotel feels a little cheap...

Customer review rating 4.3/5

John Business - 06/12/2019 Confirmed reviews ALL

I usually stay in hampton Inns and moxys etc, in comparison the novotel felt a little old and cheap. The table with the large roller legs felt like in a cheap school room, the blinds were worn, the bathroom felt like a motel, and the breakfast was probably the one with the most potential of all hotel breakfasts I had in a looong time. The cereal selection and also quality was rather poor, the bananas had a black core so that I hardly ate anything.

Dear Mr. L., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites Muenchen Parkstadt Schwabing. We regret that your experience with our hotel, the room and the breakfast did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager
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