Pullman Munich Hotel

ive stayed here several tyimes and its always a stay made better by the great service from Tony on your reception staff team.

Rooms are modern, big and beds are really comfy. This hotel is perfectly located if you want to visit Munich for tourism or business. Breakfast is abundant also, with plenty of options. 2 things that they can improve: replace the TVs in the rooms and add more amenities in the bathrooms...

I stayed here for one night on 23rd November 2019 and I thought it was great and good value for money. I arrived in the evening from Paris on an Air France flight at Terminal 1 Gate E which is next to Gate D. There was no one around to ask for directions and I couldn't find the Lufthansa Express bus. On the way back I saw that the stop is just outside behind the taxi stand. I went along the moving walkway to Terminal 2, managed to find the bus stop and was a few seconds too late as the bus was pulling away so I got a taxi to the hotel which cost €62. The driver wanted to stop at an ATM for me to withdraw cash but I refused and paid with my German V Pay card. There were some Chinese people checking in when I arrived but I was soon served by Verena who told me that as a gold member I had already been upgraded but could pay an extra €20 for a junior suite or €80 for a superior suite. I chose the junior suite but there were none available so after a bit of negotiation and the approval of her supervisor Demet I got a discount on the upgrade to the superior suite as well as a late checkout. My check-in experience was very pleasant and a porter took my suitcase and showed me to my suite which was very nice. The contents of the minibar were free - 2 cokes, 2 beers, 1 bottle of orange juice and 1 bottle of apple juice, half a bottle of red wine, a packet of crisps and a pack of almonds. The only complaint I have is that the bed had two single mattresses instead of one large one which is often the case in Germany but since the single mattresses were large, I wasn't too uncomfortable. I called housekeeping for some extra pillows and a sheet as the duvet is always too hot for me and a charming housekeeper called Sophie, who spoke excellent English, arrived promptly and when I called her the next morning for something else she came up straight away and was very friendly both times so I was left with a very good impression of the staff. I went to look at the gym which was alright, it would have been nice to have had a few more pieces of equipment and a larger area. The sauna area was large with a Finnish sauna, a bio sauna and a steam bath. I went to the bar later on for my free welcome drink and the service was nice too. I noticed a tear in one of the couches near me. You can also buy snacks and drinks at reception. So to sum it up, it was a great stay and I'll definitely be back.

I always enjoy staying at the Pullmann hotel. It's one of the best locations. Love the shops around and the underground station just outside the hotel. Perfect spot with a great restaurant also nearby.

Probably the worst Pullman I have experienced so far. Check in was poor, they didn't eben bother if the client holds Platinum (or Diamond status). They treated you as normal guests. Rooms were not prepared or assigned. House keeping was poor, we found even toe nails on the carpet. Towel quality is like a 2 star hotel. You can forget this hotel for staying. But, the restaurant is a lot better. Compliment to them, the food and services are a lot better. I hope this will be my first and last stay at Pullman Munich.

All the service staff were very pleasant and polite, from the front desk, to the bar and restaurant too.

We stayed for 2 nights in the executive room, the room was perfectly clean, pleasant, well-decorated and quiet. The breakfast was excellent, special mention for the small individual pots with waffle dough you can cook yourself! We were only 10 minutes by metro from the center of Munich. The reception was efficient and welcoming We had some drinks at the bar, the barman makes fantastic cocktails, cheers to him!

Stylish modern hotel in the prestigious Schwabing district, not far from the English Park, beautifully decorated rooms, excellent beds and pillows, comfortable bathroom with shower, beautiful view of the courtyard. Nice staff and proper management of the hotel, thanks a lot to the hotel team, we will come again!

Arrived at the hotel to find everything organised at check in,lift was a bit slow and we took the stairs as only on 1st floor.Breakfast was busy and perhaps different to other pullmans we have stayed in but again was satisfactory for what we needed.room we had a was spacious and clean

My stay at Pullman Munich was as perfect as it could be. I had a seamless early check-in (even during the reservation process I faced with a very professional attitude). The room is spacious and comfortable - I had one on the ground floor, overlooking to the inner courtyard. The bed secured me an extremely good sleep. Hotel has excellent public transport connections: metro and Lufhansa Express Bus stops in front of the hotel. Will return for sure.

Staffs are super helpful. Rooms are tidy and clean. Breakfast is good. It’ll be more perfect if there are more bicycles available for rental.

Your rooms are great and I love the atmosphere at Pullman Munich. However check-in and check-out are to slow. Other chains offer a quick mobile check in and just pick up the keycard and fully counter-less-experience checkout. These save a lot time for me. Even after a business day I would love to have a fast access to my room. One additional thing queueing in Pullman Munich is an area for improvement. Often times other (ignorant) guests skipping the queue and get served by the hotel staff.

-reception was crowded - no "preferred guest" counter visible -room was fine, but minibar was empty -no tissues in bathroom available

Overall satisfied. But there are many areas for improvement. Room was not properly clean. Towels feels old and some even have holes in the towel. Food trays outside peoples doors are not removed and sometimes stal for more than 12 hours ouside the door. Fridge was leaking water and this was not resolved. Towel heater was not working even on setting 5. I have stayed at the hotel mote than 10 times in the last 2 years, and when I check in they do not know I am a member and I have to write my address again and the ask me to pay 40 euros for early checkin. Until I mention I am a member.

I had set up two important business meetings in Munich, but main reason had also arranged an overdue personal long weekend chill out as well to take a time out with dear friends which was really special. I have visited Munich many times and once again it was a lovely reminder and with special memories. I have to say that the staff were outstanding over this special weekend and look forward too coming back again soon. Please thank the Guys and Gals in Theo's