Mercure Barcelona Condor 4 stars

Customer review rating (ALL Rating) 4.3/5 952 reviews

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Description

Hotel extras

  • Diagonal & Gracia are 7 minutes by foot; Catalonia Square, a 12-minute ride

  • Pets welcome

  • Free gym with views of Tibidabo and attached spa for a fee

  • Family rooms for 4 people

  • Buffet breakfast with local produce and parking only 2 minutes away

Our accommodation(s)

Hotel location

Mercure Barcelona Condor

Via Augusta 127, HB003342
8006 BARCELONA
Spain

GPS:41.4, 2.145193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our Bar, available 24 hours a day, 7 days a week, is ideal for recharging your batteries with your favorite drink or having an informal meeting with friends. You are invited to the cafe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  952 reviews

TripAdvisor Rating  3.9/5  608 reviews

Customer review rating 1.5/5

Jiayi Z. Couples - Confirmed reviews ALL

worst experience of the wifi system,i stay for 3 nights and its only working on the first day, the room is extremely noisy as i can clearly hear outside voice, also the air conditioner didn’t really provide warm wind ,pretty cold.

Dear Jiayi, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. Please note that some of the issues, such as the Wi-Fi interruption, were caused by external factors beyond our immediate control. Nevertheless, our team did their best to assist and provide solutions during your stay. We regret the inconvenience caused by the air conditioning, noise, and limited amenities, and your comments have been shared with our team to improve our services. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Kind regards, Fernanda C

Shattered glass in the room

TripAdvisor rating 3.0/5

Yana Y TripAdvisor review

Pros: the location is good, many supermarkets and cafes are around. Cons: the cleanliness. Very very low. When we checked it we found out that there was a shattered glass all over the room. The receptionist didn’t do anything (she said that she didn’t see anything) except bringing us a vacuum cleaner and we vacuumed ourselves!!!! The next days the “cleaning” was folding the towels and making the bed. No cleaning the bathroom or the floor. I also found a pillow case in my suitcase. So if you want a clean room- they is not the place.

Dear Yana, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location and the surrounding amenities. However, we are truly sorry to learn about the cleanliness issues you experienced during your stay. Finding broken glass in the room is unacceptable, and we sincerely apologize for the inconvenience and concern this caused. We regret that our response at reception did not meet the level of service we strive to provide. Your comments regarding housekeeping have been taken very seriously and have been shared with our management and cleaning teams to ensure this does not happen again. Thank you again for bringing this to our attention. Kind regards Fernanda C

Customer review rating 4.5/5

Juraj P. Families - Confirmed reviews ALL

Nice, clean and very good breakfast.

Dear Juraj P., Thank you for your kind words regarding the cleanliness of our hotel and the quality of our breakfast. We sincerely appreciate your feedback and are pleased to know that you enjoyed your stay with us. Best regards, Mercure Barcelona Condor

Customer review rating 1.5/5

Balint K. Families - Confirmed reviews ALL

My experience with this hotel was bad, it was a great Ibis 3 star hotel stay, just sadly for the price of a Mercure 4 star hotel stay’s price.

Dear K., Thank you for sharing your feedback. Your comments are valuable and will be taken into account as we continue to review our services and pricing. We hope to have the opportunity to welcome you again in the future. Kind regards, The Hotel Team

Customer review rating 4.5/5

Poh S. Friends - Confirmed reviews ALL

The staff is very polite and helpful.

Dear Poh S., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our team provided you with polite and helpful service. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Mercure Barcelona Condor

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Other web-users rate our hotel

  • 533 reviews 8.9/10 Location
  • 737 reviews 6.8/10 Room
  • 746 reviews 8.7/10 Service
  • 17 reviews 5.4/10 WiFi
  • 382 reviews 8.7/10 Breakfast
  • 295 reviews 8.6/10 Cleanliness
  • 149 reviews 7.7/10 Vibe
  • 26 reviews 2.1/10 Bar

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