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Mercure Barcelona Condor 4 stars

Customer review rating 4.3/5 1,274 reviews

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Mercure Barcelona Condor
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+ 9 Services

Hotel extras

  • COVID-19 Safety and Hygiene Measures. Free medical teleassistance service.

  • Well connected. Plaza Molina, Sant Gervasi, Muntaner & Fontana metro/train.

  • Close to the main business area and the best shops in the city

  • Web corner and free WIFI throughout the hotel.

  • Free fitness center with views of Tibidabo

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • Room service
Leisure and activities
  • Fitness centre
  • Massage Paying
  • Boat excursions
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Barcelona Condor

Via Augusta 127
HB003342
8006 barcelona
spain

Tel: +34932094511

Fax: (+34)932022713

Check-in from 14h00

Check out up to 12h00

  • BARCELONA BUS :  64 ARIBAU

  • FGC :  S1/S2/S5/S55/L6 MUNTANER

  • By plane

    BARCELONA EL PRAT At 16.1km / 10 miles

  • By train

    MUNTANER At 0.1km / 0.06 miles

GPS :41.4, 2.145193

Our accommodation(s)

The Mercure Barcelona Condor has a total of 78 modern, bright and spacious rooms, each equipped with TV, free WiFi, minibar, kettle, safe and work desk.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 45

  • Maximum capacity: 45 people

Find out more

Our guest reviews for
Mercure Barcelona Condor

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,274 reviews

tripadvisor

TripAdvisor Rating 4.0/5

500 reviews

Nice Stay

TripAdvisor rating 4.0/5

Fabio P Business - 26/07/2021 TripAdvisor review

Lovely staff (in special Melania at front desk).....lot of facilities nearby..... well located....walking distance from Diagonal Avenue......fair relation cost vs. offer....room with terrace are the best with view towards Tibidabo!!!

Good stay

Customer review rating 4.0/5

Marta Business - 23/07/2021 Confirmed reviews ALL

Good hotel, good treat, great gym, I would appreciate coffee maker and other details in the room

Verry good staff and wel located

Customer review rating 4.5/5

Yvonne Families - 20/07/2021 Confirmed reviews ALL

Your staff was very helpfull at the desk bit also at breakfast. Only minor was that it was little hearing..so not ower shower I heard but neighbours...

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, tasty breakfast, spacious rooms, cleanliness, friendly staff

Customer review rating 4.0/5

Horia Families - 17/07/2021 Confirmed reviews ALL

City break for two nights, we got very easily to the main attractions of the city, we had a spacious family room and we were glad that the kids had two beds instead of a sofa.

Dear Horia Andrei V., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff great location

Customer review rating 4.5/5

Fernando Families - 15/07/2021 Confirmed reviews ALL

Friendly staff especially the French lady that worked day time hours

Dear FERNANDO A., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not Again at Mercure Condor

Customer review rating 2.5/5

Rajesh K. Couples - 15/07/2021 Confirmed reviews ALL

Mercure Condor for sure was up to the expected standard in terms of cleanliness and service. We were highly disappointed with our stay on this occasion, 1. the booking was made for one (queen/ king size) single bed rather we had allotted with a room with two single beds. 2. The housekeeping activities on the floor above our room were so noisy that we could not allow us to take rest for two afternoons. I had personally to call the reception and had to visit the room 307 to request housekeeping staff to maintain less disturbance. 3. Overall not really a good impression carried on this occasion.

Great location with super helpful staff

Customer review rating 4.5/5

Tamas K. Couples - 12/07/2021 Confirmed reviews ALL

The hotel is close to several metro line so the transport to the city is really easy. The staff was super helpful. When it turned out that we need a covid test to return home because our county put Spain on the red list while there the receptionist helped us find a testing place and even booked an appointment for us. The breakfast was good, the same every that though. Usual buffet breakfast. The rooms are clean. What I miss that they don't have the small amenities anymore, just the dispenser, which is not that covid friendly imo. I would return here any time.

Dear Tamas Gabor K., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the amenities, we have them in the reception at your disposal if you requested them. Due to coronavirus, everything was taken off from the rooms. The dispenser is disinfected when cleaning the shower. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Its ok

Customer review rating 3.0/5

Denzel Solo - 11/07/2021 Confirmed reviews ALL

I liked the room, but the staff not so amazing. They are ok. But they didnt gave me that amazing feeling tonstau there again

Dear Denzel Arsenio D., Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We regret that you did not have a good feeling with our team which is usually so good valuated by our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5

Satisfactoria Families - 06/06/2021 Confirmed reviews ALL

Estupenda!

Estimada Sra. Carbajal, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Barcelona Condor. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Correct

Customer review rating 4.0/5

Le B. Solo - 01/06/2021 Confirmed reviews ALL

Clean, expected maybe more central. I stayed in the past in an Ibis hotel in Barcelona and preferred the Ibis.

Dear Muriel Marie LE B., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Breakfast … joke

Customer review rating 3.0/5

Dan Business - 12/05/2021 Confirmed reviews ALL

Room is more than ok even if some water flooding before i arrived. But breakfast during pandemia is a joke… far from description in all accor app. Just bread on the bar next to hotel… even in b&b i had much better!

Excellent staff

Customer review rating 4.5/5

Darren Business - 07/05/2021 Confirmed reviews ALL

Despite some noisy neighbours, that were dealt with swiftly by the front of house team, our stay was excellent, it was the perfect location for the business we were conducting and we were looked after very well by all the hotel staff.

Dear Darren, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay and well located with nice people

Customer review rating 4.5/5

Anonymous Families - 20/04/2021 Confirmed reviews ALL

Thank you very much for the stay it was perfect.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Estancia agradable

Customer review rating 4.5/5

Teresa Families - 19/04/2021 Confirmed reviews ALL

Positiva

Estimada Sra. Teresa, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Barcelona Condor. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Comfortable

Customer review rating 3.5/5

Anonymous Business - 16/03/2021 Confirmed reviews ALL

My main complaint is the traffic fumes from Via Augusta

Pleasent trip to Barcelona

TripAdvisor rating 5.0/5

coldeah Business - 26/02/2020 TripAdvisor review

I was pleasantly impressed from the beginning, having a reception with smiles and openness from the reception staff. The rooms were clean and well positioned and every day the cleaning was exemplary. The breakfast is tasty and very diverse. Close to a lot of public transport stations.

Good afternoon, It is our pleasure to read your words about our staff and our hotel. We will be happy to receive you on another occasion. A warm greeting. Mercure Condor team

Poor customer service

TripAdvisor rating 2.0/5

chantal v Couples - 05/01/2020 TripAdvisor review

Our arrival in this hotel was not the best. Even though I am a Platinum member of the Accor chain and had done the check-in online days prior to our arrival, the staff left us waiting for half an hour at the check-in desk. Only to then tell us we did not get the room we had booked. There was no welcome gift, my name was spelled wrong on the welcome card and I was referred to as Mr when my profile clearly states I am female etc. I'd say poor customer service all over, but then the nice lady at reception compensated us for the room type and quickly arranged this compensation. She was friendly and efficient. The room we had was very small but with an adequate size bathroom. Enough wardrobe space, a handy working desk, good airconditioning and much needed sound proof windows. The hotel itself is 3* at best. Breakfast is ok, not the best of products but good coffee. There is no bar, but you can get drinks at reception. The carpet in the hallways is run down with filthy marks, luckily the rooms have linoleum. The location is ok, close to metro stations and about 10mins walk from Diagonal. Given the price, and the receptionists problem solving professionalism, we would maybe have considered returning here. That is until check-out. This is when another receptionist in a very unfriendly manner 'ordered' me to pay for a bottle of water that I supposedly had in the 'bar' at reception. I did not. I did not even use my drink vouchers. Apart from the fact that she was mistaken, I do not appreciate the manner in which she spoke to me. In the end she did drop the cost (2.50) but only because I hadn't used my vouchers. We travel to Barcelona quite frequently and have always stayed elsewhere. We will continue to do so in future.

Dear Chantal, Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned incidents and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Nice Hotel near of Centrum Barcelona

TripAdvisor rating 5.0/5

thomaseI2694GI Family - 01/01/2020 TripAdvisor review

Its a good Hotel not far away from downtown, if you like to walk you need 25 minutes or you take a taxi and for few Euros you´r then there. Rooms a clean as all other Mercure Hotels I have been, Breakfast has everithing you need the time is perfect when you travel with Kids, missing in rooms is a water cooker but on reception you will get one. Great personal always friendly and try to help. I will be there again for my next travel

Dear Thomas, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back very soon!

The worst hotel I have ever stayed at

TripAdvisor rating 1.0/5

Radoslaw1972 Solo travel - 06/10/2019 TripAdvisor review

I'm a member of Le Club Accor Hotels. I have Silver Card. Despite this fact: 1. The hotel didn't grant my request related to quiet room allocation. I received the room on the first floor with big noise (street noise) outside the window. Similar request was granted in many hotels out of AccorHotels. In AccorHotels such situation happened at the first time !!! During check in the woman at the reception told me that my room has quiet location. SHE WAS LYING! 2. The hotel didn't grant my request concerning leaving the postcard to send it. This situation happened at the first time too. 3. During making the reservation I was using 6000 points Rewards (accordingly the rules in this scope applicable in AccorHotels) and that enabled me not to pay 120 Euro (following the rules mentioned above). I prepaid the remaining part of the amount. The hotel wasn't take points from my Accor account directly after reservation. Before check out in the hotel the problem arose, because the receptionist thought that I should pay mentioned above 120 Euro. Se showed it total lack of knowledge of the rules in force in AccorHotels. I told her that I wouldn't pay this sum, because I acted in accordance with the rules in AccorHotels and hotel's duty is to take 6000 points form my Accor account. After returning home I contacted with Customer Service Accor. Employees of this service agreed withe the hotel that hotel will "burn" these 6000 points. I received security codes for this purpose and I sended them to the hotel. Unfortunately the hotel "burned" just 2000 points so far (3 weeks after returning). They didn't "burn" 4000 points. I am asking: is it so hard? Whether they can't or don't want to do it? Mayby is a form of intentional action by hotel????!!!!!!!! I suggest to you: AVOID THIS HOTEL! Mercure Barcelona Condor = lies, arrogance, disregard.

Dear M. Radoslaw, First of all, we would like to thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. We are very sorry to hear that your experience did not meet your expectations, and present you our sincerest apologies. Rest assured that in Mercure, we are working everyday to provide a great service experience for every customer, therefore your feedback is very important to us. We are very sorry about the confusion regarding your points, it is indeed unusual to face this kind of situation. As you booked your reservation using your points, unfortunately they never arrived to our system, that´s why we had to burn them manually. Ir order to do, if we wanted to burn them at once, the system had to send you a security number. As we didn´t receive at time the code, we had to charge separately one voucher of 2000 points at the time. Everything is know fixed but we do understand your deception, kindly accept 1700 courtesy points on your loyalty card as part of our apologies. Once again, we appreciate you sharing your concerns, and hope to have the opportunity to welcome you back soon to be able to change this taste of experience. Sincerely,

Good localization

TripAdvisor rating 3.0/5

anazildanazarb Family - 20/09/2019 TripAdvisor review

Good lacalization, but it does not seems like a Mercury. It is much more an Ibis. Nothing at all to eat, except in breakfast. Only one person in reception, some times there is no one. The recptionist does not have any patience. They are not polite. Cleaning is acceptible.

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