Mercure Barcelona Condor 4 stars

Customer review rating (ALL Rating) 4.3/5 1,073 reviews

Mercure Barcelona Condor - Image 1
Mercure Barcelona Condor - Image 2
Mercure Barcelona Condor - Image 3
Mercure Barcelona Condor - Image 4

Description

Hotel extras

  • Diagonal & Gracia are 7 minutes by foot; Catalonia Square, a 12-minute ride

  • Pets welcome

  • Free gym with views of Tibidabo and attached spa for a fee

  • Family rooms for 4 people

  • Buffet breakfast with local produce and parking only 2 minutes away

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Barcelona Condor

Via Augusta 127, HB003342
8006 BARCELONA
Spain

GPS:41.4, 2.145193

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our Bar, available 24 hours a day, 7 days a week, is ideal for recharging your batteries with your favorite drink or having an informal meeting with friends. You are invited to the cafe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,073 reviews

Customer review rating 2.5/5

Francisco G. S. Business - Confirmed reviews ALL

Dear Francisco G. S., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced concerning your room allocation. While we strive to accommodate all requests, there are instances when we may be unable to fulfill specific preferences due to availability. I understand how frustrating this situation can be, particularly when it impacts your comfort during your stay. Your comments will be noted as we continually assess our room assignment procedures to enhance our guests' experiences. Thank you for your understanding, and I hope you will consider staying with us again in the future. Best regards, Mercure Barcelona Condor

Customer review rating 2.5/5

Vigil V. Couples - Confirmed reviews ALL

Dear Vigil V., Thank you for sharing your feedback regarding your recent stay. We regret that your experience as an Accor Gold Member did not meet your expectations regarding room upgrades. We appreciate your comments and will take them into consideration as we continually strive to improve our guest experience. Best regards, Mercure Barcelona Condor

Customer review rating 5.0/5

Alica T. S. C. Friends - Confirmed reviews ALL

Dear Alica T. S. C., Thank you for your kind feedback. We are delighted to hear that you found our hotel clean and our staff helpful during your stay. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Best regards, Mercure Barcelona Condor

Customer review rating 1.0/5

Gerardo C. Families - Confirmed reviews ALL

Estimado Sr. C. Rivera: Gracias por tomarse el tiempo de compartir su experiencia. Ante todo, nos gustaría ofrecerle nuestras más sinceras disculpas por los inconvenientes y la decepción ocasionados por esta situación. Entendemos perfectamente la frustración y el estrés que este incidente causó tanto a usted como a su familia y amigos, especialmente al inicio de lo que debía haber sido unas agradables vacaciones. Como ya le habíamos explicado anteriormente, el hotel procesó correctamente su solicitud de modificación de la reserva y le envió una confirmación actualizada. Lamentablemente, debido a un error en el Sistema Central de Reservas (CRS) de Accor, la reserva volvió a las fechas originales sin que el hotel realizara ninguna acción al respecto. Lamentamos profundamente el impacto que este error del sistema tuvo en su estancia. Hemos remitido toda la documentación pertinente, junto con el historial completo de la reserva, a Accor para que puedan investigar lo sucedido y adoptar las medidas oportunas con el fin de evitar que una situación similar vuelva a producirse en el futuro. Una vez más, le rogamos que acepte nuestras más sinceras disculpas por los inconvenientes ocasionados. Agradecemos sinceramente su paciencia y comprensión. Atentamente, Fernanda Responsable de Recepción Mercure Barcelona Condor

Customer review rating 0.5/5

Langping W. Business - Confirmed reviews ALL

尊敬的吴先生, 感谢您抽出时间分享您的入住体验。对于您在我们酒店遇到的服务问题,我深感遗憾。我们非常重视客人的反馈,并始终致力于提供优质的服务。 关于您提到的房间类型问题,我理解您在入住时感到失望。我们会对房间的可用性进行更严格的管理,以避免类似情况的发生。同时,对于前台服务人员的态度,我会对此进行认真审视,确保我们的团队能够以礼貌和专业的方式对待每位客人。您的体验显然没有达到我们的服务标准,这让我感到非常抱歉。 再次感谢您的反馈,期待未来有机会为您提供更好的服务。 祝好, Mercure Barcelona Condor

Other web-users rate our hotel

  • 528 reviews 9/10 Location
  • 747 reviews 6.8/10 Room
  • 755 reviews 8.5/10 Service
  • 13 reviews 3.6/10 WiFi
  • 372 reviews 9.1/10 Breakfast
  • 295 reviews 8.6/10 Cleanliness
  • 149 reviews 7.8/10 Vibe
  • 25 reviews 3.1/10 Bar

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Barcelona Hotels