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Mercure Chennai Sriperumbudur 4 stars

Customer review rating 4.3/5 604 reviews

ALLSAFE approved hotel

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Mercure Chennai Sriperumbudur
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+ 23 Services

Hotel extras

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • CHENNAI INTL APTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park
Oragadam Sriperumbudur
Tamil Nadu
602105 chennai
india

Tel: +9104467118500

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INTL APT At 30km / 18 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL At 40km / 24 miles

GPS :12.854458, 79.942146

Our accommodation(s)

Urbanely designed and featuring a host of amenities, the hotel has 100 rooms and suites with plush beds, work desk and shower in all rooms. Free WIFI and access to fitness centre are sure to create a great stay experience.

SUPERIOR KING BED - UNLIMITED WIFI- WORK DESK & HD TV

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

SUPERIOR TWIN BED - UNLIMITED WIFI- WORK DESK & HD TV

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

DELUXE KING ROOM - ONE WAY AIRPORT TRANSFER AND COCKTAIL HOURS

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

MELANGE

Type of cuisine: International

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HYBRID

Non contractual photo

A heart of the house café bar & lounge designed into multiple spaces to act as meeting space, a retreat or a stylish entertainment hub whatever the mood that strikes you. Serving a dynamic selection of cocktails, beverage and finger food.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 166

  • Maximum capacity: 154 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Chennai Sriperumbudur

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

604 reviews

tripadvisor

TripAdvisor Rating 5.0/5

410 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

It's a pleasant stay but the approach to the entry could have been better.

Customer review rating 4.5/5

C S. C. Families - 12/04/2021 Confirmed reviews ALL

The swimming pool and the walking along side was a memorable experience.

GoodStay

Customer review rating 4.0/5

Deepak S. Business - 09/04/2021 Confirmed reviews ALL

Every staff of there is good and co-operative specially Jeeva but there food item is less which is not statisfactory

Dear Deepak S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

The food is delicious. It was a little painful.

Customer review rating 4.0/5

Anonymous Business - 08/04/2021 Confirmed reviews ALL

Good because the clerk talks with a smile.

Dear Yoshinori S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good

Customer review rating 4.5/5

Ankur Business - 02/04/2021 Confirmed reviews ALL

Good

Dear Ankur N., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

not a comfotable stay

Customer review rating 0.5/5

Raja V. Business - 26/03/2021 Confirmed reviews ALL

Received booking conformation in mail but after reaching hotel it is surprise to hear that there is no room availability, As even there is no apology for that extremely unhappy and same feedback has been shared with our caproate HR and asked to inform to all employees not to go with this option

Dear Raja v., Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Nama General Manager
Customer review rating 4.5/5

Supriya G. Business - 17/03/2021 Confirmed reviews ALL

Very friendly staff, clean room

Dear Supriya G., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay

Customer review rating 4.5/5

Lynel. S. Business - 16/03/2021 Confirmed reviews ALL

I was totally Happy with staying over there. Hospitality of staff is well appreciated

Dear Lynel S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

EXPERIENCE

Customer review rating 3.0/5

Vinod K. T. Business - 09/03/2021 Confirmed reviews ALL

To be honest, not much issue other than a problem of quality lunch, that is why I rated 6. The problem is with the lunch, which I packed daily from your Hotel. I stayed 20 days at a stretch and am planning for another 2 weeks. Whenever I ordered Fried rice, it troubled me and especially the fried rice which I ordered on 6th March. it made me sick and I am still sick. My order was daily 8 Am Pickup and the rice used wasn't fresh, it was the previous night's rice and even the box packed, when I touched it in the car, I found it cold. This was every time I order the fried rice. I took daily dinner, no issue, why with lunch only. This has disappointed me at large. I hope, this problem is not repeated during your upcoming stay. Your staff is cooperative and helpful. NO complaint, if I have to rate them, I will give 9 plus.

Dear Vinod t., Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Nama General Manager

Excellent hotel in SriPerumbudur area

Customer review rating 4.5/5

Divyesh Business - 06/03/2021 Confirmed reviews ALL

Excellent hotel in SriPerumbudur area

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Definitely well located in the industrial area. Its very convenient to stay near by work place.

Customer review rating 4.0/5

V. Business - 22/02/2021 Confirmed reviews ALL

Overall a very good Experience. Improvement needed on the food aspect. Request you to give more concentration on the taste of food served.

Dear T S V., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Perfect stay at great location

Customer review rating 5.0/5

H D. K. Families - 16/02/2021 Confirmed reviews ALL

This was the first time I stayed in Mercure, Sriperumbudur and I must admit that I was extremely happy and satisfied with the amenities and the service I received.

Dear Dinesh K., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

good stay

Customer review rating 4.5/5

Seenivasan Business - 15/02/2021 Confirmed reviews ALL

good stay

Dear Seenivasan S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Food & Customer Service

Customer review rating 5.0/5

Vijay K. S. Business - 13/02/2021 Confirmed reviews ALL

We can get variety of north Indian dishes in dinner. Even the Chef listens to our special requests & prepare the dishes for us. That's really what makes it different from other hotels

Dear Vijay S., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Nice stay

Customer review rating 4.0/5

R. G. Business - 08/02/2021 Confirmed reviews ALL

Our stay is pleasant. But while booking we requested for double room for 2 persons, offered single room. Otherwise facilities, cleanliness and food are good.

Dear G. R., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Hotel MERCURE, Well Located & Good to stay

Customer review rating 5.0/5

Kishorekumar.c Business - 03/02/2021 Confirmed reviews ALL

I have stayed 4 Months at Hotel MERCURE Oragadam Sriperumbudur. Really I enjoyed, Good hospitality. Very Clean & impressive environment. It is located at very good place at Oragadam industrial corridor Chennai. Food & Quality of restaurant is so good.

Dear Kumar K., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Nama General Manager

Good Stay

Customer review rating 5.0/5

Raju G. Business - 29/01/2021 Confirmed reviews ALL

Good neat and clean hotel,well behaved staff.Good services.Overall great experience.

Very good and comfortable place

TripAdvisor rating 4.0/5

fredericrichard2018 Business - 06/12/2019 TripAdvisor review

The hotel is quite recent and very well maintained. Communication with the staff is really easy. They are professional and really take care of your well being. Food is good, there is a large choice between indian style and continental so, if you don't like the one you can go to the second. The only thing that really need an improvement is the transportation service. Sharing the car with other customers isn't an issue but waiting again and again after the car in the evening when all is booked since the morning isn't acceptable and it is even worse when the answer you get on the phone is not the Truth.

Dear Guest, Thank you for taking the time to share your feedback in TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is good to know that you were satisfied with the level of customer service delivered by our Team and the buffet option in our restaurant. However,We regret for the disappointments you had with the transportation service. Our goal has always been to provide our guests with the best service experience . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Rahul Nama General Manager

Nice hotel in Industrial area

TripAdvisor rating 4.0/5

VeeraPrasad Family - 02/08/2019 TripAdvisor review

For the industrial location, this is fairly good hotel. Staff is very friendly. Food is fairly good. No other restaurants close by due to location. Maintenance needs improvement and restaurant staff need more training. Rooms are good and clean.

Dear Mr. Veera Prasad, Thank you for having spared valuable time to share your experience on this forum. The team is truly glad to have been able to create some lasting memories for you. Our service philosophy Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. Whilst most of the services and facilities offered to you were to your satisfaction, your comments on maintenance and training of restaurant staff were of great concern to me. I have personally taken up the matter with the concerned department heads who have initiated remedial action in this regard. Rest assured that your feedback shall be dealt with the seriousness it deserves. We take this opportunity to assure you of our best attention and services at all times and look forward to your future visits. Regards Rahul Nama General Manager

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