Mercure Chennai Sriperumbudur 4 stars

Customer review rating (ALL Rating) 4.3/5 426 reviews

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Description

Hotel extras

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Our accommodation(s)

Hotel location

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu
602105 CHENNAI
India

GPS:12.854458, 79.942146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MELANGE

An exceptional dining experience awaits at the all day dining restaurant Melange . With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  426 reviews

Customer review rating 5.0/5

Debjit C. Business - Confirmed reviews ALL

The last visit of mine was 2-3 visit. And every time you put a strong reason to re-visit the next time at Mercure for sure. Great communication, hospitality, positive vibes, smiling faces. Thanks to Mr. Kanchan Kumar for solidly giving a strong reason to re-visit & stay again at Mercure.

Customer review rating 5.0/5

Karan P. Business - Confirmed reviews ALL

My recent four day stay at Mercure Chennai was an experience defined by sophistication, comfort, and impeccable service. From the moment I arrived, I was greeted with an ambience of refined elegance and a level of attentiveness that exemplifies true five‑star hospitality. The culinary offerings were nothing short of extraordinary. Each meal was a harmonious blend of exquisite flavors, masterful preparation, and thoughtful presentation. The gastronomic experience consistently exceeded my expectations and stands among the finest I have encountered. The hospitality rendered by the staff was truly exceptional. Their professionalism, warmth, and unwavering dedication to guest comfort transformed my stay into a memorable and deeply gratifying experience. Every interaction was marked by grace, courtesy, and an evident passion for excellence. Mercure Chennai has set an unparalleled benchmark for service and quality. I extend my sincere appreciation to the entire team for ensuring that my four‑day stay was nothing less than outstanding. I eagerly look forward to returning and reliving this remarkable experience once again.

Customer review rating 3.0/5

Luo W. Y. Business - Confirmed reviews ALL

The hotel was generally good, but the carpet in the room was incredibly smelly. Staff would come into the room wearing outdoor shoes and walk on the carpet, which wasn't cleaned at all, only vacuumed. It was so smelly that I couldn't even walk barefoot on it.

Dear Luo W. Y., Thank you for sharing your feedback with us. We are very sorry to hear about the condition of the carpet in your room and the discomfort it caused during your stay. A clean and fresh environment is something every guest should be able to expect, and we sincerely apologize that this was not your experience. We are especially concerned to learn about the odor and the cleaning standards you observed, and we regret that the carpet was not maintained to the level it should have been. Additionally, your comment regarding staff entering the room with outdoor shoes is being noted. We will be reviewing our housekeeping and service protocols to ensure better hygiene practices are followed consistently. Please be assured that your feedback has been shared with our housekeeping team for immediate corrective action, including a thorough inspection and deep cleaning process. We truly appreciate you bringing this to our attention. Your comfort is extremely important to us, and we hope you will consider giving us another opportunity to provide you with the clean and comfortable stay you deserve. Sincerely, Vivek S General Manager

Customer review rating 5.0/5

Jaime M. E. S. Business - Confirmed reviews ALL

Clean hotel, Good food, Great service overall.

Dear Jaime M. E. S., Thank you very much for your kind words about our facilities, cleanliness, food, and service. We are truly delighted to know that you had an overall positive experience with us. At the same time, we sincerely apologize for the inconvenience caused by the mosquitoes during your stay. Your comfort is very important to us, and we understand how this could affect your experience. Please be assured that we are reviewing our mosquito control measures and will strengthen our prevention efforts to ensure a more comfortable environment for our guests. We truly appreciate you highlighting both the positive aspects and the areas where we can improve. Your feedback helps us enhance our services and facilities continuously. We look forward to welcoming you back for an even better stay in the future. Sincerely, Vivek S General Manager

Customer review rating 1.0/5

Hitesh A. Business - Confirmed reviews ALL

The Chef in the hotel does not have proper knowledge as where to put green sign and where to put red sign for veg and non-veg. On different dates same dishes were put with different signs and he sometimes mentions milk as non veg and egg as veg.

Dear Mr. A., Thank you for taking the time to share your concerns with us. We truly appreciate your detailed feedback. Please accept our sincere apologies for the confusion and inconvenience caused by the incorrect labeling of vegetarian and non-vegetarian dishes. We completely understand how important accurate food classification is, especially for guests who follow specific dietary, religious, or personal preferences. The inconsistencies you experienced including the incorrect marking of milk and eggs should not have happened, and we are genuinely sorry for the inconvenience this caused. Our Executive Chef has connected to you to understand more details about your feedback. We are reviewing our labeling process and reinforcing proper training to ensure that green and red indicators are used correctly and consistently. Clear communication and proper knowledge in this area are essential, and we take your feedback very seriously. Thank you again for bringing these matters to our attention and we regret that we fell short during your stay. We hope you will consider giving us another opportunity in the future to provide you with a more reassuring and comfortable experience. Sincerely, Vivek S General Manager

Other web-users rate our hotel

  • 85 reviews 8.3/10 Location
  • 259 reviews 8.4/10 Room
  • 654 reviews 9.5/10 Service
  • 365 reviews 8.4/10 Food
  • 130 reviews 7.7/10 Cleanliness
  • 73 reviews 7.8/10 Amenities
  • 71 reviews 9.6/10 Vibe
  • 56 reviews 6.2/10 Comfort

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