Mercure Chennai Sriperumbudur 4 stars

Customer review rating (ALL Rating) 4.0/5 329 reviews

Mercure Chennai Sriperumbudur - Image 1
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Description

Hotel extras

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

Our accommodation(s)

Hotel location

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu
602105 CHENNAI
India

GPS:12.854458, 79.942146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MELANGE

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  329 reviews

TripAdvisor Rating  5.0/5  585 reviews

Certificate of excellence 2024

Good service, comfortable stay

Customer review rating 5.0/5

Nijeesh P. Business - Confirmed reviews ALL

The staff was very courteous and responsive, and the facility was well maintained. The food was also quite good.

Dear Nijeesh P., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Sudanthirapandian General Manager

Customer review rating 3.5/5

M. S. Business - Confirmed reviews ALL

Food was okay. Stay was good.

Dear S. M., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Sincerely, Vivek Sudanthirapandian General Manager

Comfortable stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The food served during breakfast / dinner and the spread was decent enough, just that many items were not served hot. Fixing this could enhance the dine-in experience at the restaurant.

Dear Akshay P., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Sincerely, Vivek Sudanthirapandian General Manager

Good

Customer review rating 3.0/5

Balasaheb P. Business - Confirmed reviews ALL

Check IN process was not smooth , lady on ,27th night was not active , she gave me unconfigured card and when I asked help she (Name started from K) was talking on phone , so response time was poor , when guest came in night he is desperate to check in fast and take rest , so poor service by her. Day time reception staff seems okay

Dear Balasaheb P., Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivek Sudanthirapandian General Manager

Very good

Customer review rating 5.0/5

S J. Solo - Confirmed reviews ALL

Good housekeeping and well response.

Dear S J., We very much appreciate your comments regarding your stay at the Mercure Chennai Sriperumbudur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivek Sudanthirapandian General Manager

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Other web-users rate our hotel

  • 122 reviews 8.1/10 Location
  • 320 reviews 8.3/10 Room
  • 830 reviews 9.3/10 Service
  • 5 reviews 2.6/10 WiFi
  • 506 reviews 8.5/10 Food
  • 163 reviews 7.3/10 Cleanliness
  • 138 reviews 9.3/10 Vibe
  • 102 reviews 8/10 Amenities

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