ibis Chennai Sipcot 3 stars

Customer review rating (ALL Rating) 4.2/5 2,308 reviews

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ibis Chennai Sipcot - Image 1
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Opp. SIPCOT IT Park, Near ECR, Old Mahabalipuram Road, Near ECR Beach, 603103 CHENNAI, India

Description

Hotel extras

  • Located on ECR road

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Direct access to the scenic East Coast Road which connects to Pondicherry

  • Right next to the beach

Our accommodation(s)

Hotel location

ibis Chennai Sipcot

Opp. SIPCOT IT Park, Near ECR, Old Mahabalipuram Road, Near ECR Beach
603103 CHENNAI
India

GPS:12.831218, 80.229989

Telephone
Fax +91 44 6744 4888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,308 reviews

TripAdvisor Rating  4.7/5  1,376 reviews

Customer review rating 3.5/5

Akilan G. Families - Confirmed reviews ALL

I had a quite pleasant stay at this hotel and would definitely consider booking here again. The room was booked for two people, one room, and overall the experience was nice. The locality and location are really good, which made getting around very convenient. The hospitality was warm and professional, and the check in process was impressively fast and smooth. I also signed up for their membership to get additional offers and ended up extending my stay, which says a lot about my overall satisfaction. There are a few areas that could be improved. Even though the room was booked for two people, some of the in room amenities were provided only for one person. For example, there was only one toothbrush and just one drinking glass, even though two water bottles were provided. Small details like this matter, especially when the room is booked for two guests. It would also be really nice if disposable slippers could be provided, as that would add to comfort. Another downside was that the TV was not working during my stay, which was a bit disappointing. The air conditioning was working, but it did not feel very effective. After a long and tiring day, especially after meetings or long shopping, having a comfortable room temperature is important, and this is something that could be improved. Regarding toiletries, shampoo and body lotion were available, but there was no body wash, which felt a bit odd. While face wash may be more personal, body wash is something most guests expect, and its absence was inconvenient at the time. I also noticed that toilet paper was always provided in very small rolls, which meant it needed frequent replacement and was slightly inconvenient. Breakfast was quite good in terms of taste and quality, although it could be a little more affordable. Overall, the food itself was enjoyable. Despite these minor issues, my overall experience was positive. With a few improvements in room amenities and comfort, this hotel could offer an even better stay. With these improvements, I would still be happy to book here again in the future.

Dear Akilan G., Thank you for taking the time to share your experience at ibis Chennai Sipcot. We are pleased to hear that you enjoyed the location, hospitality, and the efficiency of our check-in process. Your positive feedback regarding our breakfast offerings is greatly appreciated. We sincerely apologize for the oversights regarding in-room amenities. We strive to ensure that all essential items are adequately provided for our guests' comfort, and we understand how important these details can be. We are also sorry to learn about the issues with the television and the air conditioning. Guest comfort is a priority for us, and we will take note of your feedback regarding the temperature control. In relation to the toiletries, your comments about the absence of body wash and the toilet paper supply have been duly noted. We appreciate your insights as they help us enhance our services. Thank you for your valuable feedback, and we look forward to welcoming you back for an even better experience. Best regards, ibis Chennai Sipcot

Customer review rating 5.0/5

Vijay K. R. Business - Confirmed reviews ALL

Good stay

Dear Vijay K. R., Thank you for your positive feedback. We are delighted to hear that you had a good stay at ibis Chennai Sipcot. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Chennai Sipcot

Customer review rating 3.5/5

Chockalingam S. Couples - Confirmed reviews ALL

Bath towels are pretty old and need replacement. Does this particular hotel have an SOP for replacing towels after “c” number of washes

Dear Mr. S., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the bath towels and will take them into consideration as we continuously strive to enhance our guests' experience. Best regards, ibis Chennai Sipcot

Customer review rating 4.0/5

Siddharth G. Business - Confirmed reviews ALL

My stay at Ibis Chennai was excellent. The rooms were clean and comfortable and the food was really good. The overall cost was comparatively low, which made a great value. The only minor drawback was that water bottles in the room were not complimentary.

Dear Siddharth G., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of our rooms and the quality of our food. We appreciate your understanding regarding our policy on water bottles in the room, as they are not complimentary. Goodbye, ibis Chennai Sipcot

Customer review rating 4.0/5

Venkatakrishnan V. Solo - Confirmed reviews ALL

Good Ambience, however some shortfalls seen , AC not working good even at 24C, Breakfast dining was ok, if u have a insect problem keep all food in transparent open lid containers, improve food taste quality, combine with some best offers, keep some display pamplet on offers available inside rooms

Dear Venkatakrishnan V., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our location and pleasant interiors. However, we regret the inconvenience you experienced with the air conditioning and breakfast quality. Your suggestions regarding food storage and enhancing our dining experience are noted and will be considered for future improvements. We value your insights and hope to provide a more enjoyable stay during your next visit. Goodbye, and best regards, ibis Chennai Sipcot

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