ibis Chennai Sipcot 3 stars

Customer review rating (ALL Rating) 4.2/5 2,361 reviews

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Opp. SIPCOT IT Park, Near ECR, Old Mahabalipuram Road, Near ECR Beach, 603103 CHENNAI, India

Description

Hotel extras

  • Located on ECR road

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Direct access to the scenic East Coast Road which connects to Pondicherry

  • Right next to the beach

Our accommodation(s)

Hotel location

ibis Chennai Sipcot

Opp. SIPCOT IT Park, Near ECR, Old Mahabalipuram Road, Near ECR Beach
603103 CHENNAI
India

GPS:12.831218, 80.229989

Telephone
Fax +91 44 6744 4888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,361 reviews

TripAdvisor Rating  4.7/5  1,376 reviews

Customer review rating 1.5/5

Bill S. Couples - Confirmed reviews ALL

The room had broken phone line , TV and drawers, the reception never picked up when I called ahead to chage the timings of check in , they did not answer regardless of the number posted online . The front office kept insisting on the time of check out like I dont know that already. The check in process took a very long time aswell its like they didnt know there have a slot , the take so long and sometimes there no one at the reception. And they keep delegating the work to the next person like they dont know what to do.

Dear Bill S., Thank you for sharing your feedback regarding your recent stay at ibis Chennai Sipcot. I sincerely apologize for the inconveniences you experienced, particularly with the room facilities and the service at the reception. It is concerning to hear that the phone line, television, and drawers were not functioning as expected. Additionally, I understand how frustrating it must have been to face delays during the check-in process and to have difficulty reaching our front office team. Our intention is to provide a seamless experience for our guests, and I regret that we fell short in your instance. Your comments regarding the communication and efficiency of our staff have been noted for further review. We strive to ensure that every guest feels valued and respected during their stay, and I appreciate you bringing these matters to our attention. Thank you once again for your review. We hope to have the opportunity to serve you better in the future. Best regards, ibis Chennai Sipcot

Customer review rating 5.0/5

Sandhiya K. Couples - Confirmed reviews ALL

Breakfast excellent

Dear Sandhiya k., Thank you for your positive feedback. We are delighted to hear that you had a good stay and enjoyed the breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Goodbye, ibis Chennai Sipcot

Customer review rating 1.5/5

Priyadharshini R. Couples - Confirmed reviews ALL

Starting from the time of check in everything was delayed in the room thr is no Tv remote and the kettle is not at all working even the water sink is not working then i called the service they came and get ready all it took another one hour waste of time for me, and the water taste is really bad, i didnt expect all this for the money I paid this much it totally not worth it, i will never visit this place again

Dear Priyadharshini R., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, particularly with the delays in service and the issues with the room amenities. We aim to provide a seamless experience for our guests, and it is disappointing to learn that we fell short during your visit. Additionally, I understand your concerns regarding the water quality, which is taken seriously by our team. Your comments are invaluable as they assist us in identifying areas for improvement. We appreciate your insights and hope to have the opportunity to serve you better in the future. Goodbye and best regards, ibis Chennai Sipcot

Customer review rating 5.0/5

Chirag P. Business - Confirmed reviews ALL

Good

Dear Chirag P., Thank you for your positive feedback. We are pleased to hear that you had a good stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience. Best regards, ibis Chennai Sipcot

Customer review rating 4.0/5

Anup D. Business - Confirmed reviews ALL

Stay was nice however I was not totally comfortable with the mattress and drinking water quality. Rest everything from cleanliness to the staff is excellent.

Dear Anup D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our cleanliness and staff service. Your comments about the mattress and drinking water quality have been noted, and we will take them into consideration for future improvements. Goodbye, ibis Chennai Sipcot

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Other web-users rate our hotel

  • 328 reviews 8.3/10 Location
  • 1,574 reviews 6.3/10 Room
  • 2,545 reviews 8.7/10 Service
  • 23 reviews 5.3/10 WiFi
  • 699 reviews 7.5/10 Cleanliness
  • 545 reviews 3/10 Comfort
  • 514 reviews 9.1/10 Breakfast
  • 5 reviews 2/10 Pool

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