ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,673 reviews

Best price
guarantee
ibis Chennai City Centre - Image 1
ibis Chennai City Centre - Image 2
ibis Chennai City Centre - Image 3
ibis Chennai City Centre - Image 4
690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,673 reviews

TripAdvisor Rating  4.5/5  948 reviews

Certificate of excellence 2024

good stay

Customer review rating 3.5/5

Jambu Solo - Confirmed reviews ALL

good. try to improve the room cleaning.

Dear Guest, Thank you for choosing ibis Chennai City Centre for your stay. We are glad to hear that you had a good experience overall. We appreciate your feedback regarding the room cleaning, and we will certainly look into ways to enhance this aspect of our service. Your input is invaluable to us. Sincerely, Parvez DAMAD General Manager

Wonderful stay with very helping front desk staff

Customer review rating 5.0/5

A.r.sagar Business - Confirmed reviews ALL

Had a great stay at ibis..they really care for guest needs and fulfill all very quickly...this quick and helpful response was never seen in any other property..especially Farhin from front desk was amazing and quick in helping me ..her quick response and her cute smile will really make us very much happy..i recommend to stay at ibis where room is spacious clean with all amenities and 24/7 helping ibis team made my stay a memorable and excellent..thank u Farhin..thank u ibis team

Dear Guest, Thank you for sharing your wonderful feedback following your recent stay at ibis Chennai City Centre. We are delighted to learn that you had a great experience with us and that our front desk staff, especially Farhin, went above and beyond to ensure your needs were met promptly. It is heartening to know that Farhin's quick response and warm smile contributed to making your stay enjoyable. Your kind words about the spacious, clean rooms, amenities, and the 24/7 assistance provided by our team are truly appreciated. We are committed to delivering exceptional service to all our guests and we are thrilled to have exceeded your expectations. We will make sure to pass on your appreciation to Farhin and the rest of the team. We look forward to welcoming you back for another memorable experience at ibis Chennai City Centre. Sincerely, Parvez DAMAD General Manager

Good stay

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Nice

Dear guest, Thank you for choosing ibis Chennai City Centre for your recent stay. We are delighted to hear that you had a good experience with us. Your kind words about our hotel are truly appreciated. We strive to provide a comfortable and pleasant stay for all our guests. Looking forward to welcoming you back in the future. Sincerely, Parvez DAMAD General Manager

Pathetic stay with bad service

Customer review rating 0.5/5

Ss Business - Confirmed reviews ALL

Room was pathetic. Twin beds were very small. Maintenance was going on in the corridor and the room was filled with smell of chemicals. i asked the front desk staff to provide me a revised invoice. they asked me to share the details to be mentioned on whatsapp of the hotel. i shared the same and called them as well. till date i have not received the invoice.

Dear Guest, I am truly sorry to hear about your disappointing experience during your recent stay with us at ibis Chennai City Centre. Your feedback regarding the room condition, bed size, and inconvenience caused by the maintenance work is deeply concerning. Please accept my sincere apologies for the discomfort you faced. I have immediately addressed the issue with our front desk staff regarding the delay in providing you with the revised invoice. Rest assured, I will personally ensure that the invoice is sent to you promptly. Your feedback is invaluable to us, and we will take necessary steps to prevent such incidents in the future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to contact me directly at [email or phone number]. Sincerely, Parvez DAMAD General Manager

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Food was ok. But the room and washroom was too small. Not have expected that type of room in IBIS type of property.

Dear Guest, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the size of the room and washroom. Your comments are valuable to us as we strive to improve our services. Rest assured, we will address this matter internally. Thank you for bringing this to our attention. Sincerely, Parvez DAMAD General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 768 reviews 9.4/10 Location
  • 1,990 reviews 5.7/10 Room
  • 3,325 reviews 8.9/10 Service
  • 86 reviews 5.6/10 WiFi
  • 1,502 reviews 8.4/10 Food
  • 792 reviews 1.8/10 Comfort
  • 790 reviews 7.3/10 Cleanliness
  • 741 reviews 9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Chennai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.