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ibis Chennai City Centre Hotel 3 stars

Customer review rating 4.2/5 4,251 reviews

ALLSAFE approved hotel

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ibis Chennai City Centre
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+ 19 Services

Hotel extras

  • The hotel is pet friendly!

  • Adjacent to Thousand Lights metro station, for direct connectivity to the Airport

  • Longest breakfast from 4am to Noon at Spice It

  • Complimentary shuttle service to the US consulate every half an hour

  • Pay a little more and enjoy room with extra benefits at INR 499.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (nearby)Paying
  • Tennis (nearby)Paying
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,
Near US Consulate,
Thousand Lights,
600006 chennai
india

Tel: +914471225588

Fax: (+91)44/71225599

Check-in from 14h00

Check out up to 12h00

  • INTER CITY VOLVO BUSES :  KSRTC KOYAMBEDU

  • ANNA SALAI : 

  • By plane

    CHENNAI AIRPORT At 17km / 10 miles

  • By train

    CHENNAI CENTRAL At 5km / 3 miles

  • By train

    EGMORE RAILWAY At 5km / 3 miles

GPS :13.057174, 80.256812

Our accommodation(s)

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM - FREE WIFI & SHUTTLE DROP TO US CONSULATE

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD ROOM WITH SINGLE BED - FREE WIFI

Accessible room
  • Max. number of persons: 1
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD TWIN ROOM - FREE WIFI & SHUTTLE DROP TO US CONSULATE

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Queen Room with Extra Benefits

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard Twin Room Extra Benefits

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 54

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Chennai City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,251 reviews

tripadvisor

TripAdvisor Rating 4.5/5

532 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Exceeded expectations

Customer review rating 5.0/5

Dr J. Business - 11/05/2021 Confirmed reviews ALL

Friendly staff ; good food; comfortable rooms

good stay

Customer review rating 4.0/5

Ruban Families - 30/04/2021 Confirmed reviews ALL

Good stay, clean , food was good. adapted to new covid scenario

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Recommended for a peaceful stay

Customer review rating 4.0/5

Ramasubramanian Business - 30/04/2021 Confirmed reviews ALL

I had a pleasant stay there. Staff were so kind and responsive. Food provided there was oily and taste can be improved.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Loved the #IBISM

Customer review rating 5.0/5

Robin J. Solo - 29/04/2021 Confirmed reviews ALL

Such a wonderful stay I had at IBIS Chennai city centre in the midst of a pandemic situation. Upon arrival, with a smiling face, I was received by a warm welcome by the staff. The entire team was so strong and dedicated to solve any problems regarding your stay at Chennai. One notable factor I should be specific on is the hygiene they keep/maintain at the entrance/lobby/rooms. The staffs are well trained to provide a happy, healthy and hygienic stay at the hotel. The second factor is the delicious food the restaurant provide. The restaurant is closed due to the precaution they take not to overcrowd at one place. But you can dive into your menu through the QR code kept inside your room, place an order through their website. Or else make a call to the reception and get connected to the restaurant. The staff at restaurant are very courteous, place your order, get your food delivered at your room in 20 minutes. The food is too good, delicious and healthy. I have seen reviews on this hotel saying the bathroom is small. It’s true, but considering the pandemic situation, amidst the restrictions imposed on our movements, we all come to Chennai for a purpose. Our aim of the travel should be minimum contact time with crowd, a hygienic place to stay, healthy food to eat and a happy night sleep, of which I believe IBIS kept their promise to be a true example of their words. All respect for the entire team who does a great job here.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 28/04/2021 Confirmed reviews ALL

it was a good stay in ibis chennai, but just that there were limited intems in the food menu for lunch and also little expensive restaurant i felt.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Good for Two People - Queen size Room

Customer review rating 3.5/5

Sudeep Business - 26/04/2021 Confirmed reviews ALL

Good Things: Rooms for Two people is Comfortable. Cleaneness of the Room is Good. Breakfast in every morning is free. Staff Response 24/7 is Good. Improvement Required: Room Size needs little Bigger. Lunch and Dinner Menu Varieties are not Good enough for Southern People. Food taste is to improve. Entertainment channels are not activated just found only free to air channel are activated. Checkout time should need to consider based on Check in time but considered to checkout at 12pm next day irrespective of whatever time you login.

Dear Guest, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. However our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms and We offer an array of Indian, Continental and Oriental options in our Buffets and A La Carte menus. We cook our food, taking into consideration the taste and health preferences of our guests. We have taken your feedback on board to ensure that we continue to serve food that is high in quality & taste and is much appreciated by all our guests. We have a bouquet of 200 channels however I understand the channels you were looking for are not part of those. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Perfect location and well set up rooms.

Customer review rating 5.0/5

D L. Business - 25/04/2021 Confirmed reviews ALL

This was my first stay at Ibis, and I had a really comfortable stay. Everything was perfect, except the face that the iron box was at a common station outside the rooms at a common location. Amidst covid, that's the one thing that could be made better.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Good location courteous staff

Customer review rating 4.0/5

Anonymous Business - 23/04/2021 Confirmed reviews ALL

Room was clean and comfortable. But it seems interior fittings in washrooms are very old and not fully functional ( for eg. Shower nozzle). Please do peroidic replacement/maintenance. Also morning breakfast menu felt repetitive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

very bad

Customer review rating 0.5/5

Somasawara Solo - 21/04/2021 Confirmed reviews ALL

its not good at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Poor stay

Customer review rating 0.5/5

Anonymous Friends - 19/04/2021 Confirmed reviews ALL

Had issues while check in - with the payment, please do not expect us to have an exact amount on the denominations without any prior intimidations also we were not the only guests of yours to make a cash payment AC - the room ac was not in a good condition to make the room temperature chilled Room - room was very small and not comfortable at all Overall i had such a bad stay and extremely dissatisfied with your service

Dear Guest,, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Cash transactions has been stopped in order to reduce physical contact due to current pandemic .Our rooms are ergonomically designed keeping in mind the basic necessities of stay in a business hotel, following a design which has been tested and implemented in over 1200 ibis properties worldwide. We have made the note of your concern about the Air conditioner .Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Very nice

Customer review rating 4.0/5

Virender K. Solo - 19/04/2021 Confirmed reviews ALL

Jhkkaasss

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Priceline booking had wrong details. A bit expensive for the small bathroom and room.

Customer review rating 3.0/5

Sri Friends - 17/04/2021 Confirmed reviews ALL

Priceline booking had wrong details. It showed that breakfast was complimentary. Later in the hotel they said Priceline bookings usually have some problem. If that is the case, Ibis or Accor should touch base with Priceline. Also a bit expensive for the small bathroom and room. Very good location though. Good service also.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regardless Priceline being a third party online agent . we would share your feedback with priceline. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager
Customer review rating 5.0/5

Anonymous Business - 16/04/2021 Confirmed reviews ALL

Great Stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Budget stay

TripAdvisor rating 3.0/5

JayG1767 Business - 08/03/2021 TripAdvisor review

The only good thing about this property is its location, rest all is budget in outlook. Right from their service, to their rooms to their offerings. Rooms are bad and pathetic. Cable TV offered has got only free channels, no channel worth seeing. As I was leaving very early in the day, I asked them to pack a breakfast on the go. First day it was good but on the second day when I asked them to pack the same, they have me two pieces of bread and a butter packet. When asked, they said it was a communication error. Only other redeeming feature other than the location are the front office staff who are friendly.

Rajesh

TripAdvisor rating 3.0/5

rajeshkumar2021 Business - 24/02/2021 TripAdvisor review

The room is small and rest rooms not maintained proper taps and shaver with rust .The restaurant is good and wonderful quality. self service only. other ambiance good and reception person was patient to answer all

Dear Guest, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. A part of the Accor Group, ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. The rooms are designed keeping in mind a comfort of a traveler, an example of this is the unrivalled Sweet Bed by ibis that helps you sleep well. We have made the note of your concern about bathroom fixtures so please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We thank you again for your feedback and wish to welcome you back soon.

Excellent place and great customer service staff.

TripAdvisor rating 5.0/5

gopijasti1 19/02/2021 TripAdvisor review

Travelled entire family to attend US Consulate for a family member’s passport renewal. Location is close. Extraordinary service by team. Covid precautions maintained each and every part of the process. Highly recommend this place to stay.

Dear Guest, Thank you for reviewing us on Trip Advisor. It always feel happy to know that our guests are recognizing the efforts made by our staff. I would share your feedback with our entire team , they would be really happy to read this. My team and I look forward for your continue stay. Sincerely, Vineesh Kurup General Manager

Good

TripAdvisor rating 5.0/5

bvemula Business - 14/12/2020 TripAdvisor review

Premises are Very clean and neat and staff is very pleasant and responsive, overall experience is excellent , Cost is very reasonable and very close to us consulate and have good connectivity to central station

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Good hotel

TripAdvisor rating 3.0/5

JoshiKK Business - 16/11/2020 TripAdvisor review

Hotel is good, but cleanliness is not up to the standard. Fallen hairs were there on the floor, I am sure that yhe shower head, wash basin water tap etc were not at all cleaned at least for last 6 months.

Dear Mr.Joshi, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Vineesh Kurup General Manager

Home away from Home

TripAdvisor rating 5.0/5

ovjt64 Business - 12/09/2020 TripAdvisor review

A lovely place where we can feel at our own room. Staffs are well trained & goes extra mile to bring cheers in the Guest requirements. Simply a 2nd Home . Meals needs Special attention to improve. The food is of mixed and there is no specialized one.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Center. Thank you so much for your heartwarming comments about our hotel and team. I will share your comments with our team especially about the food and shall make necessary changes needed. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Finest Staff who care for the guests

TripAdvisor rating 5.0/5

EaswaranNS Business - 15/01/2020 TripAdvisor review

Have been staying at IBIS City centre almost every week since one year. The best part about the hotel is its staff/team. Each and every staff member ensures you have a peaceful stay and genuinely care about you.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Center. Thank you so much for your heartwarming comments about our hotel and team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

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