ibis Chennai City Centre Hotel 3 stars

TripAdvisor rating 4.5/5 510 reviews
ibis Chennai City Centre
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Free shuttle to US Consulate

  • Easy access to airport and railway station

  • Adjacent to Thousand Light metro station

  • 700 Metres to the US Consulate

  • Pay a little more and enjoy room with extra benefits at INR 499.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf (Nearby)
  • Tennis (Nearby)
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,
Near US Consulate,
Thousand Lights,
600006
chennai
india

Tel: +914471225588

Fax: (+91)44/71225599

Contact email

Check-in from 14h00

Check out up to 12h00

  • INTER CITY VOLVO BUSES :   KSRTC KOYAMBEDU

  • ANNA SALAI :  

  • By plane

    CHENNAI AIRPORT At 17km / 10 miles

  • By train

    CHENNAI CENTRAL At 5km / 3 miles

  • By train

    EGMORE RAILWAY At 5km / 3 miles

GPS :13.057174, 80.256812

Our accommodations

Your sleep is our priority in 155 modern, sound proof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

STANDARD QUEEN ROOM - FREE WIFI & SHUTTLE DROP TO US CONSULATE

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD ROOM WITH SINGLE BED - FREE WIFI

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD TWIN ROOM - FREE WIFI & SHUTTLE DROP TO US CONSULATE

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD QUEEN ROOM- WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

STANDARD TWIN ROOM - WITH EXTRA BENEFITS

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

SPICE IT

Type of cuisine: International

The vibrant Spiceit restaurant serves a tasty buffet breakfast and International cuisine for lunch and dinner

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Photo non contractuelle / Strictly non binding

Unwind with your favourite drink, cocktail, soft drink and a light snack at The Hub, an ideal place to relax or have small meetings. Complimentary WiFi is available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 54

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Chennai City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,665 reviews

tripadvisor

TripAdvisor Rating 4.5/5

510 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Finest Staff who care for the guests

TripAdvisor rating 4.5/5

EaswaranNS Business - 15/01/2020 TripAdvisor review

Have been staying at IBIS City centre almost every week since one year. The best part about the hotel is its staff/team. Each and every staff member ensures you have a peaceful stay and genuinely care about you.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Center. Thank you so much for your heartwarming comments about our hotel and team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Not good

Customer review rating 4.2/5

Rajesh Business - 10/01/2020 Confirmed reviews ALL

Reception staff were ignorant. room was very tiny and no other facilities were provided. not worth the amount that you are charging.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Vineesh Kurup General Manager

was very pleased with the staff and general condition of.the place

Customer review rating 4.2/5

Pedro F. Solo - 10/01/2020 Confirmed reviews ALL

the place.was.quiet, clean, good wifi, and a a.good.breakfast also

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Professional Setup And Clean

Customer review rating 4.2/5

Anonymous Business - 09/01/2020 Confirmed reviews ALL

Very Clean, Excellent package with great options

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Good, however the bed size small for family having a Kid.

Customer review rating 4.2/5

Nallapa Business - 09/01/2020 Confirmed reviews ALL

Overall Experience is good but only concern is the bed size which was allotted for family with kid.

Dear Guest, Thank you for taking the time to share your feedback. Please note that at ibis, all the rooms and all the bed sizes are identical and we do not have a family room. We however are happy to organize a baby crib for children below 2 years of age. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Good stay

Customer review rating 4.2/5

Revathi Business - 09/01/2020 Confirmed reviews ALL

Clean & well maintained rooms; Wonderful service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

good

Customer review rating 4.2/5

James A. W. Business - 07/01/2020 Confirmed reviews ALL

one staff(sonal?) at restaurant refused to bring coffee during breakfast

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I apologize for the inconvenience caused at the breakfast. Be rest assured that we are taking necessary measure to ensure that this is not repeated even though ibis is a self service hotel, we take utmost care of our guests needs. Thank you again for sharing your experience, and we hope your next visit will be soon. Sincerely, Vineesh Kurup General Manager

Great experience with the stay

Customer review rating 4.2/5

Jyothi Business - 07/01/2020 Confirmed reviews ALL

Though my stay was for a day, I was quite happy with the ease with which room was allocated quickly, food and quality of stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Good

Customer review rating 4.2/5

Anonymous Business - 07/01/2020 Confirmed reviews ALL

check in & out Process was smooth.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Best Stay

Customer review rating 4.2/5

Syed K. Couples - 06/01/2020 Confirmed reviews ALL

Thank you so much for the cake and the decoration that was made for the special occasion. We really appreciate the efforts that has been made to provide the best experience.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Chennai City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager
Customer review rating 4.2/5

Subhasis B. Business - 05/01/2020 Confirmed reviews ALL

It was too good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager

Great place to stay

Customer review rating 4.2/5

Anon Families - 05/01/2020 Confirmed reviews ALL

Room - well appointed, clean, well maintained Checkin , checkout - efficient Breakfast - Great Staff - great - from the security person, who gave us an umbrella when it was raining, to room service that gave us additional towels as a family of 3, to the waitstaff at the restaurant, this was the highlight Any downsides? - Bathwater was tepid at 9 AM itself. Please have a larger storage/better heaters

Stay was good but was double charged and still waiting for points for return

Customer review rating 4.2/5

Karthik Families - 04/01/2020 Confirmed reviews ALL

Stay was good but was charged two times my points and still waiting for return of points as promised for the last two weeks

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have refunded the points to your account and we have confirmed that it is reflecting correctly. This happened due to a technical glitch and hotel team has acted on it as quick as we can. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Good stay

Customer review rating 4.2/5

Rahul S. Families - 03/01/2020 Confirmed reviews ALL

Extremly satisfied

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Clean & Neat but room service is need to be improved a lot

Customer review rating 4.2/5

Anonymous Business - 03/01/2020 Confirmed reviews ALL

I liked the room being neat and clean as comitted. But room service was not good as I need to call 2-3 times to get the service done. Room service need to be improved. Thank you!

Good Experience

Customer review rating 4.2/5

Anonymous Business - 03/01/2020 Confirmed reviews ALL

I had a brief stay of 2 days at this hotel and it was a pleasant stay. The staff were very friendly and helpful. The food was really good. Overall, my experience of staying at this hotel was really good. Thankyou.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vineesh Kurup General Manager

Great as always, and very kind to sick guest

Customer review rating 4.2/5

Gautam Business - 03/01/2020 Confirmed reviews ALL

I always stay with Accor if I have a choice, especially in Europe, and my reasons are the same, the best and most central location, very neat rooms and very professional services at decent rates. Ditto this time. But on this visit, I had food poisoning and was sick even before I stepped into the hotel. The front office was very kind and offered me all help, including a drop to the clinic which was 1 kilometer away which they offered even before I asked. Accor showed its kind face to a loyal guest, and I was very touched. Particular thanks to Ms Pallavi and Ms Anupriya at the front desk for their kindness, help and for their checking up on my condition. You always impress me Accor, and this time you excelled. Thank you!!!

Greatly satisfied with the service and facilities

Customer review rating 4.2/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

Very happy with the service provided. The staff at the lobby and reception were very gracious, provided me with complimentary early check in when we reached early. We were there for our visa stamping in chennai consulate. The interview got delayed and the staff at ibis were considerate and understanding that they provided us with complimentary late checkout by 2 hours. These were all very satisfying and would definitely recommend to others and would stay there myself anytime I have to be in that vicinity. Thank you!!

average

Customer review rating 4.2/5

Danny Business - 31/12/2019 Confirmed reviews ALL

food was not that good compared to last visit. Bed (single bed in twin sharing) is very small and fell down couple of time. Also it is moving very often.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Chennai City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Good service but requires few improvement

Customer review rating 4.2/5

Rajashekar Business - 31/12/2019 Confirmed reviews ALL

The rooms are very compact and bathroom is so conjusted with very old tapes and shower heads, It may good for individual may be not good for family with kids. when it comes to commute service you have to improve on handling or keeping dedicated phones because I have stayed for a week and 2 times you made me and my colleague to wait for 1 & half an hours and 1 hour, atleast you could have inform pleasently that the cabs are not available so that we can arrange our self. We had made multiple calls to get it. Apart from this it's good service and pleasent stay. I had received a call about my rating on Google that's the reason I am sharing my feedback here And did not mention the same on Google assuming this may be normal from your end.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vineesh Kurup General Manager
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