ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.3/5 1,658 reviews

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Description

Hotel extras

  • Prime location on Anna Salai, opposite Thousand Lights Metro, 20 mins from Chennai Airport

  • Easy access to Marina Beach, T. Nagar, Chepauk Stadium, Chennai Port, & key business districts

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Complimentary shuttle service to the U.S. Consulate every 30 minutes

  • Close to Sankara Nethralaya, Apollo Hospitals, and Chennai's popular shopping destinations.

Our accommodation(s)

Book this hotel
Room 1

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)

Stay on a higher floor and enjoy complimentary drop-off to the US Consulate, 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk

Stay on a higher floor and enjoy complimentary drop-off to the US Consulate, 30% savings on food & beverages, 2 complimentary pints of beers per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service
  • 155 rooms
  • One room for people with reduced mobility
  • 130 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Green area
  • On site

SPICE IT

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The restaurant serves Continental and Indian cuisines, along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.3/5  1,658 reviews

Customer review rating 3.0/5

Pallavi R. M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Eunice J. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Manish N. G. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Abhijith V. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Vasundhara A. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Eunice J. Business - Confirmed reviews ALL

Breakfast was not at all good and room service was not good. Not that satisfied

Customer review rating 0.5/5

Manish N. G. Business - Confirmed reviews ALL

My boss missed his travel kit in the room and when we called the hotel to help us find it, they were so unprofessional and did not help at all. Showed no interest. Also, why don't you further reduce the size of bathroom? It is soooooo big. :)

Customer review rating 2.5/5

Abhijith V. Business - Confirmed reviews ALL

Breakfast pretty good But room is average

Customer review rating 1.0/5

Vasundhara A. Business - Confirmed reviews ALL

Staff is polite but indifferent to the customers request. The rooms look clean but are not hygienic, the towels have dirt on them from previous customers. The food caused me stomatch upset and the service charge on food was not removed even after request.

Customer review rating 1.5/5

Pirithiviraj T. Friends - Confirmed reviews ALL

Restroom is very small Bed is not comfortable TV was not working Made me to wait for 15 mins saying my room is not ready when i went for check-in around 4PM

Customer review rating 0.5/5

Kruthikk N. M. Families - Confirmed reviews ALL

No AC in common areas and the levator did not work only one elevator worked and had to wait 10 mins that one levator would also get stuck at the 7th floor had a horrible stay

Customer review rating 5.0/5

Anurag S. Solo - Confirmed reviews ALL

They provide free shuttle to consulate office making it very convinient

Customer review rating 1.0/5

Sarada G. Families - Confirmed reviews ALL

Not satisfied...electric plugs didn't worked and no one is there to take care of language..to shift to room and back

Dear Ms. Sarada g., Thank you for sharing your feedback. We sincerely regret the inconvenience caused during your stay. Please accept our apologies for the issues with the electrical sockets and the difficulties you faced while communicating with our team regarding the room shifting process. We understand how frustrating this experience must have been, especially when assistance was not provided as expected. This is certainly not the level of hospitality we aim to deliver. Your feedback will be shared with the respective departments to improve our maintenance standards, communication, and guest assistance. We truly value your comments and hope to have another opportunity to provide you with a smoother and more comfortable stay. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.5/5

Sushil D. Business - Confirmed reviews ALL

Nice stay and comfortable stay, Akash even helped me arrange consulate drop which was great since it was raining with no auto nearby

Dear Sushil, Thank you for sharing your valuable feedback. We are delighted to know that you had a comfortable stay and that Akash went the extra mile to arrange your US Consulate drop during the rainy weather. We are also glad that our Front Office team could accommodate your late check-out and that our restaurant team made you feel welcome with their polite and helpful service. We have noted your feedback regarding the twin beds instead of a queen bed and regret the slight discomfort caused. Your feedback is valuable to us, and we look forward to providing you with an even more comfortable experience on your next visit. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.5/5

Neha B. Friends - Confirmed reviews ALL

Wonderful stay

Dear Ms. Neha, Thank you for your wonderful feedback! We are delighted to know that you had a pleasant stay with us. Your appreciation means a lot to our team and motivates us to continue delivering warm hospitality and memorable experiences. We look forward to welcoming you back to ibis Chennai City Centre soon. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.5/5

Nilesh I. Business - Confirmed reviews ALL

Overall good

Dear Mr. I., Thank you for your positive feedback. We are delighted to know that you had a comfortable stay and were happy with your overall experience. We look forward to welcoming you back to ibis Chennai City Centre for another pleasant stay. Warm regards, Pasupathy Naganathan Director Guest Services

Customer review rating 4.0/5

Jawad K. M. L. Families - Confirmed reviews ALL

Stayed with Family, the rooms are value for money.

Dear Mr. K., Thank you for sharing your feedback. We are pleased to know that you enjoyed your stay with your family and found our central location and rooms to be value for money. We sincerely regret the inconvenience and confusion regarding the utilisation of your ALL – Accor Live Limitless Reward points. We understand your concern regarding the difference between the available points and the points redeemed during booking. We recommend checking with the ALL Accor customer service team for clarification on the applicable redemption terms and conditions. Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. Warm regards, Pasupathy Naganathan Director Guest Services

Customer review rating 1.0/5

Vishwanath S. Families - Confirmed reviews ALL

Stay comfort- Bed linens were not changed after checking in had to ask to change which was very dirty. Parking - no proper guidance and dedicated spots Food and Bar - Seriously Bishal owns this place that's the attitude he carries, please let him know customers are not staying here for free. For sure wont use IBIS brand

Dear Mr. S., Thank you for sharing your detailed feedback. We sincerely regret that your experience did not meet your expectations, particularly regarding the cleanliness of the bed linen, parking guidance, shower water pressure, and the conduct of our team members. We are also sorry that your concerns were not addressed with the attention and care you deserved. Please be assured that your feedback will be shared with the respective departments for review and necessary corrective action. Guest satisfaction is our biggest priority, and we regret falling short on this occasion. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Pasupathy Naganathan Director Guest Services

Customer review rating 4.0/5

Suresh S. Business - Confirmed reviews ALL

TV WAS NOT WORKING. SHOWER NOZZLES TO BE CLEANED UP FOR BETTER AND SMOOTH FLOW.. IT WAS NOT THERE

Customer review rating 4.5/5

Shalini G. S. Families - Confirmed reviews ALL

The stay was comfortable, staff amd seevice was good

Customer review rating 4.5/5

A. A. S. Business - Confirmed reviews ALL

Located close to us consulate and the pearson vue center ( < 2 km) this is a clean functional hotel. Rooms are on the snake sides but good enough for 1-2 people. Restaurant is adequate, good was satisfactory. The breakfasts buffet had a particularly nice spread. All good, nothing to complain.

Customer review rating 2.0/5

Subham G. Business - Confirmed reviews ALL

1. Shower gel bottle missing 2. Conditioner bottle had shower gel/ shampoo- realised this while taking shower 3. Specifically requested to double check the cleanliness of the sheets- still they had red stains on the right leg side 4. The breakfast is also very average

Customer review rating 2.0/5

Abhishek K. Families - Confirmed reviews ALL

Not a comfortable Stay, check in was quiet chaotic.linen was dirty which got changed post request. parking there is no proper place.

Customer review rating 5.0/5

Pratik C. Friends - Confirmed reviews ALL

Good Staff. Helpful

Other web-users rate our hotel

  • 628 reviews 8.9/10 Location
  • 2,142 reviews 4.8/10 Room
  • 2,735 reviews 7.5/10 Service
  • 42 reviews 7.5/10 WiFi
  • 1,014 reviews 5.3/10 Cleanliness
  • 605 reviews 8.1/10 Breakfast
  • 18 reviews 8.7/10 Bar

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