ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.4/5 1,768 reviews

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ibis Chennai City Centre - Image 1
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690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,768 reviews

Customer review rating 4.0/5

Prashant Y. Families - Confirmed reviews ALL

room was not good, then we have to move to different room next day else service and staff was good, supportive

Dear Mr. Y., Thank you for taking the time to share your valuable feedback with us. We sincerely apologize that the initial room assigned to you did not meet your expectations and for the inconvenience caused in having to move to a different room the following day. Please be assured that your comments have been noted seriously and shared with the concerned team to ensure such situations are addressed promptly and improvements are made to enhance our guest experience. At the same time, we are truly pleased to know that you found our service and staff to be good, supportive, and helpful during your stay. Your kind appreciation motivates our team to continue delivering warm hospitality and attentive service to all our guests. We greatly value your understanding and patience, and we hope to have the opportunity to welcome you back again for a much more comfortable and seamless experience in the future. Warm regards, Parvez Damad General Manager

Customer review rating 1.5/5

Deepthi P. Families - Confirmed reviews ALL

Hotel rooms are not clean and rooms are very tiny. Not worth the money pay for example I paid 4788rs. I would say 2star hotel.

Dear Ms. P., Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experience did not meet your expectations. We are especially concerned to learn about your comments regarding the cleanliness of the room and the room size. Please accept our apologies for any discomfort caused during your stay. Cleanliness and guest comfort are extremely important to us, and your feedback has been shared with our housekeeping and management teams for immediate review and corrective action. Regarding the room size, we understand that comfort and space preferences may vary from guest to guest. We always aim to provide accurate room descriptions and a pleasant stay experience, and we regret that the value did not match your expectations considering the amount paid. Constructive feedback such as yours helps us improve our services and standards. We truly appreciate your comments and hope you will consider giving us another opportunity in the future to provide you with a much better experience. Warm regards, Parvez Damad General Manager

Customer review rating 3.5/5

Swaminathan M. Families - Confirmed reviews ALL

I didn't expect the bathroom size to be that small. I suggest to update the mandatory bathroom floor plan in India. Overall stay was satisfied.

Dear Mr. Swaminathan M., Thank you for taking the time to share your valuable feedback with us. We are pleased to know that overall you had a satisfying stay experience. We sincerely regret that the bathroom size did not meet your expectations. Your comments are important to us, and we truly appreciate your honest suggestion regarding the bathroom layout and space planning. Guest feedback like yours helps us better understand areas where we can improve and enhance the comfort of our accommodations. At the same time, we are happy to know that despite this concern, you were satisfied with your overall stay. We continuously strive to provide a pleasant and comfortable experience for all our guests, and your observations will certainly be taken into consideration for future improvements. Thank you once again for choosing to stay with us. We look forward to welcoming you back again in the future and providing you with an even better experience. Warm regards, Parvez Damad General Manager

Customer review rating 4.0/5

Vikhyat S. Families - Confirmed reviews ALL

My stay was comfortable and enjoyable. I would like to commend the housekeeping staff, especially the room cleaning lady, for her positive attitude, kindness, and excellent work. The food was of good quality and tasted great, though the pricing felt slightly high. Adding indoor recreational options such as board games or reading corners could further enhance the guest experience. Overall, the hospitality was appreciated.

Dear Mr. S., Thank you very much for sharing your thoughtful and encouraging feedback regarding your recent stay with us. We are delighted to know that you had a comfortable and enjoyable experience overall. Your kind appreciation for our housekeeping team, especially the room attendant who took care of your room, truly means a lot to us. We are pleased to hear that her positive attitude, kindness, and dedication to maintaining cleanliness made a positive impression during your stay. Your compliments will certainly be shared with her and the entire housekeeping team as a source of motivation and encouragement. We are also glad that you enjoyed the quality and taste of our food offerings. At the same time, we appreciate your honest feedback regarding the pricing. Guest insights such as yours are extremely valuable and help us evaluate our services to ensure we continue to provide the best possible value and experience. Thank you as well for your wonderful suggestion about adding indoor recreational options such as board games or reading corners. We appreciate innovative ideas from our guests, and your recommendation will be taken into consideration as we continuously work to enhance the comfort and overall experience of our visitors. It was a pleasure hosting you, and we truly appreciate your recognition of our hospitality. We look forward to welcoming you again for another memorable stay in the near future. Warm regards, Parvez Damad General Manager

Customer review rating 5.0/5

Kaviya K. Couples - Confirmed reviews ALL

Neat and clean satisfied

Dear Ms. K., Thank you for sharing your valuable feedback with us. We are pleased to know that you had a comfortable stay and were satisfied with the cleanliness and upkeep of our hotel. Maintaining a neat, clean, and welcoming environment for our guests is one of our top priorities, and it is rewarding to hear that our efforts contributed to your positive experience. We truly appreciate your kind words and thank you for choosing to stay with us. We look forward to welcoming you back again for another comfortable and satisfying stay. Warm regards, Parvez Damad General Manager

Other web-users rate our hotel

  • 668 reviews 9.2/10 Location
  • 2,035 reviews 4.6/10 Room
  • 3,154 reviews 8/10 Service
  • 54 reviews 6/10 WiFi
  • 967 reviews 5.1/10 Cleanliness
  • 943 reviews 8.8/10 Breakfast
  • 896 reviews 1.7/10 Comfort
  • 15 reviews 8.4/10 Wellness Area

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