ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.4/5 1,753 reviews

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Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,753 reviews

TripAdvisor Rating  4.5/5  1,244 reviews

Customer review rating 1.0/5

Pratik L. S. K. Business - Confirmed reviews ALL

Room are so small where they are using railway washrooms.. which are so conjusted..plz don't encourage..

Customer review rating 2.0/5

T. P. Solo - Confirmed reviews ALL

I have send a mail for booking and there was no response until I call the hotel. Even after in call, the response was very poor and I have followed it up 3 to 4 times to get the confirmation. I am a regular customer from an MNC.. worst experience in room booking..

Customer review rating 0.5/5

Hariharan B. Business - Confirmed reviews ALL

Where to start? Just one person at the counter to hadle both Check-ins and checkouts? Can the rooms be any smaller? Airplane Toilets are bigger. The flush button was soo lose it just fell on my hands. No Ironbox inside the room, request each time when needed? Poor experience didn’t feel like a premium stay or was it only for corporate bookings? Just a few weeks back stayed at Accord Metropolitan and what a memorable one it was. Ibis stay was the exact opposite and forgettable experience

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay at ibis Chennai City Centre. I regret to learn that your experience did not meet your expectations, particularly concerning the check-in process. We strive to provide a comfortable environment for all our guests, and I apologize if this was not reflected during your visit. Additionally, I understand the inconvenience regarding the amenities in the room. Our team is committed to ensuring a pleasant experience for everyone, and your comments will be taken into consideration for future improvements. We appreciate your insights and hope for an opportunity to serve you better in the future. Warm Regards, Parvez DAMAD General Manager

Customer review rating 0.5/5

Aditi B. Business - Confirmed reviews ALL

My experience was extremely poor. The Receptionists didnt recieve me well. No assurance in terms of room availability was given. I will surely suggest corporate not to book this particular hotel. Because of poor receptionist and no assurance in terms of room availability, I had to book a hotel nearby for 6 hours before check in. This was a really bad experience and I will choose not to come to this hotel again and infact suggest others to get something else booked. Not expected.

Dear Aditi B., Thank you for sharing your feedback regarding your recent stay with us. I am truly sorry to learn about your experience with our reception team and the lack of courtesy you encountered. Our staff is trained to provide excellent service, and it is disappointing to hear that we fell short in this instance. Additionally, I understand the frustration caused by the unavailability of an early check-in, which can sometimes occur due to our occupancy policies. We value your insights and will use them to enhance our guest experience moving forward. Your feedback is important to us, and we appreciate your input. Warm Regards, Parvez DAMAD General Manager

Customer review rating 4.5/5

Nitish D. Couples - Confirmed reviews ALL

Special mention for Yasmin to make sure we had a comfortable stay.

Dear Nitish D., Thank you for your kind words regarding your recent stay. We are delighted to hear that Yasmin contributed positively to your experience. Your appreciation will certainly be shared with her and the team. Warm Regards, Parvez DAMAD General Manager

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Other web-users rate our hotel

  • 738 reviews 9.3/10 Location
  • 2,112 reviews 4.6/10 Room
  • 3,215 reviews 8.2/10 Service
  • 66 reviews 6.4/10 WiFi
  • 977 reviews 8.9/10 Breakfast
  • 947 reviews 5.1/10 Cleanliness
  • 911 reviews 1.6/10 Comfort
  • 19 reviews 8.8/10 Wellness Area

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