ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.4/5 1,690 reviews

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ibis Chennai City Centre - Image 1
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690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Prime location on Anna Salai, opposite Thousand Lights Metro, 20 mins from Chennai Airport

  • Easy access to Marina Beach, T. Nagar, Chepauk Stadium, Chennai Port, & key business districts

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon

  • Complimentary shuttle service to the U.S. Consulate every 30 minutes

  • Close to Sankara Nethralaya, Apollo Hospitals, and Chennai's popular shopping destinations.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Stay on a higher floor and enjoy complimentary drop-off to the US Consulate, 30% savings on food & beverages, 2 complimentary pints of beer per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Stay on a higher floor and enjoy complimentary drop-off to the US Consulate, 30% savings on food & beverages, 2 complimentary pints of beers per day, and 2 complimentary laundry items per day (Benefits are non-cumulative)

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service
  • 155 rooms
  • One room for people with reduced mobility
  • 130 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Green area
  • On site

SPICE IT

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

Guests can enjoy the on-site multi-cuisine restaurant, Spice it, and unwind with friends over a drink and a quirky selection of bar bites at the Spice it Bar. The restaurant serves Continental and Indian cuisines, along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  1,690 reviews

Customer review rating 2.0/5

Arnab B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sambasiva K. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Divyaprakash S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Karthik K. Business - Confirmed reviews ALL

Dear Mr. K., Thank you for your kind feedback. We are delighted to know that you enjoyed our convenient location and had a comfortable stay with us. We look forward to welcoming you back for another pleasant experience. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 0.5/5

Gangasagar K. Business - Confirmed reviews ALL

Dear Mr. Gangasagar, Thank you for sharing your feedback. We sincerely apologize that the washroom condition did not meet your expectations. We understand the importance of maintaining clean and well-maintained facilities and regret the inconvenience caused. Your feedback has been noted and will be shared with the concerned team for immediate attention and improvement. We hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 5.0/5

Sambasiva K. Business - Confirmed reviews ALL

Free Cab Arranged for USConsulate in the morning is great

Customer review rating 0.5/5

Divyaprakash S. Business - Confirmed reviews ALL

Washoom was too shabby

Customer review rating 4.5/5

Karthik K. Business - Confirmed reviews ALL

Shower pipe is not good

Dear Mr. K., Thank you for your kind feedback. We are delighted to know that you enjoyed our convenient location and had a comfortable stay with us. We look forward to welcoming you back for another pleasant experience. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 0.5/5

Gangasagar K. Business - Confirmed reviews ALL

Bad food taste

Dear Mr. Gangasagar, Thank you for sharing your feedback. We sincerely apologize that the washroom condition did not meet your expectations. We understand the importance of maintaining clean and well-maintained facilities and regret the inconvenience caused. Your feedback has been noted and will be shared with the concerned team for immediate attention and improvement. We hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 5.0/5

Avelino W. Solo - Confirmed reviews ALL

As soon as I entered the room, I entered the bathroom to check. I found two hair strands. I reported this to Pooja. They immediately sent the room cleaner to do the needful. I insisted on a compensation. They took care of the demand.

Dear Mr. W., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the hair strands found in the bathroom upon your arrival. We appreciate you bringing this to Pooja’s attention, and we are glad that our team responded promptly and attended to the concern. We also appreciate your acknowledgement that your request was taken care of. We will reinforce our room inspection and housekeeping standards to help prevent such occurrences. We hope to have the opportunity to provide you with a more seamless experience on your next visit. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.0/5

Abhijith K. H. Families - Confirmed reviews ALL

Good

Dear Mr. Abhijith, Thank you for your feedback. We are pleased to know that you found your stay good and comfortable. We understand your concern regarding the room size. We would like to clarify that the room size and layout are in line with the standard ibis room design and specifications, which are designed for a functional and comfortable stay. We appreciate your feedback and look forward to welcoming you back. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.5/5

Swati D. Solo - Confirmed reviews ALL

Super clean rooms and amazing food! The breakfast and dinner buffets had a really good variety to choose from.

Customer review rating 2.0/5

Tushar R. Business - Confirmed reviews ALL

it was a very small room with high tariff. Breakfast options were limited.

Dear Mr. R., Thank you for sharing your feedback. We sincerely regret that you found the room small in relation to the tariff paid and that the breakfast selection did not meet your expectations. We would like to clarify that the room size and layout are in line with the standard ibis room design and specifications. We understand, however, that the compact room concept may not meet every guest’s expectations, and we appreciate your feedback regarding the overall value for money. We also regret that the breakfast options did not meet your expectations. Your comments have been shared with the concerned team for review and improvement. We sincerely apologize for the disappointment caused and hope to have an opportunity to provide you with a better experience in the future. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 1.5/5

Priya M. Business - Confirmed reviews ALL

Your bathrooms are like aircraft washroom.

Dear Ms. M., Thank you for sharing your feedback. We sincerely regret that the bathroom design did not meet your expectations. We understand that the compact, pod-style bathroom concept may not be comfortable for every guest, and we appreciate your candid feedback. Your comments have been noted and will be shared with the concerned team for review. We hope to have the opportunity to provide you with a more comfortable experience in the future. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 0.5/5

Praveen S. C. Solo - Confirmed reviews ALL

Apart from door lock . When you order food from menu. They says not available.. Food taste was good..

Dear Mr. C., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your arrival. We regret that you had to make multiple trips between the room and reception due to the door lock issue. This should have been resolved promptly, and we understand how frustrating this must have been. We are glad that the issue was ultimately addressed by arranging a room change. We also apologize for the inconvenience regarding luggage assistance and understand your concern, particularly with heavy luggage. Regarding the restaurant, we are pleased to know that you enjoyed the taste of the food. However, we regret that certain menu items were unavailable when you placed your order. We will share this feedback with the concerned team to improve menu availability and communication. We sincerely apologize for the shortcomings during your stay and appreciate you bringing these matters to our attention. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 0.5/5

Vinayak B. N. Business - Confirmed reviews ALL

Not worth for money. Rooms are very small...

Dear Vinayak, Thank you for sharing your feedback. We sincerely regret that you felt the room size and overall value did not meet your expectations. We understand that room comfort and value for money are important aspects of a pleasant stay. Your feedback has been noted and will be shared with the concerned team for further review and improvement. We hope you will give us another opportunity to provide you with a more satisfactory experience. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 0.5/5

Shree R. Business - Confirmed reviews ALL

Check in and check out was very late, it took me more than 20 mints. It was not acceptable and staffs were not properly trained. Totally waste of money.

Dear Mr. R., Thank you for sharing your feedback. We sincerely apologize for the delay you experienced during both check-in and check-out. We understand that waiting for more than 20 minutes is frustrating and certainly not the level of service we aim to provide. We also regret that our team’s service did not meet your expectations. Your feedback regarding the staff’s preparedness and training has been taken seriously and will be addressed with the concerned team to ensure better efficiency and guest handling. We value your feedback and sincerely hope to have an opportunity to provide you with a smoother and more satisfactory experience in the future. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.0/5

Kumar K. S. Families - Confirmed reviews ALL

Well maintained rooms with a great location, access to public transport and good restaurants near by

Dear Kumar, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our well-maintained rooms and appreciated our convenient location, with easy access to public transportation and nearby restaurants. Your kind words are a great encouragement to our team. We look forward to welcoming you back to ibis Chennai City Centre for another pleasant stay. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.0/5

Dagmawi D. B. Families - Confirmed reviews ALL

My stay at ibis Chennai City Centre was good, and the service from the team was pleasant. However, the food selection is fairly limited. More importantly, checking out early should not involve complicated refund procedures. If a guest pays cash and leaves early, they should receive a cash refund on the spot rather than being required to have a domestic bank account. Hope management improves these policies!

Dear Dagmawi, Thank you for sharing your detailed feedback. We are pleased to know that you had a good stay at ibis Chennai City Centre and found our team’s service pleasant. We sincerely regret the inconvenience caused by the limited food selection and, in particular, the difficulties you experienced with the early check-out and refund process. We understand that the refund procedure should be as clear and convenient as possible for our guests. Your feedback regarding the food variety and refund process has been shared with the concerned management teams for review and improvement. We truly appreciate you bringing these concerns to our attention and hope to provide you with a smoother experience on your next visit. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 3.0/5

Shyam R. Business - Confirmed reviews ALL

Nothing special. Just about satisfactory for the price charged.

Dear Shyam, Thank you for sharing your feedback. We are pleased to know that your stay was satisfactory in relation to the price paid. However, we regret that we were unable to provide an experience that truly stood out for you. Your feedback is valuable to us, and we will continue working on improving our services and facilities to deliver greater value and a more memorable stay. We hope to have the opportunity to welcome you again and provide you with an improved experience. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 1.0/5

D S. Friends - Confirmed reviews ALL

I booked room for 2 guest with queen cot.but I received 2 single cot in room . Very poor toilet quality. To dirty . please refund my amount

Dear Mr. S., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. We regret that the room provided had twin beds instead of the requested queen bed and that the cleanliness and condition of the bathroom did not meet your expectations. We understand your disappointment, and your feedback regarding the room allocation and bathroom cleanliness has been shared with the concerned teams for immediate review and corrective action. We sincerely regret the inconvenience and hope to have an opportunity to restore your confidence in our services. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 1.0/5

Mohd J. Business - Confirmed reviews ALL

The which they had given like a dormentry room.. Fiber bathroom, too much small..you cannot open your hand in that. Services was too slow..

Dear Mr. J., Thank you for sharing your feedback. We sincerely regret that the room and bathroom did not meet your expectations. We understand your concerns regarding the compact room size and the bathroom setup, and we are sorry that you found the space uncomfortable during your stay. Your feedback has been noted and will be shared with the concerned team for review. We hope to have an opportunity to welcome you again and provide a more comfortable experience. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 2.0/5

Micheal B. Couples - Confirmed reviews ALL

This place is not meant for relaxing, such a tiny place, bad and such a dead slow room service, and worst bathrooms like a pit... Food was quite good, stay was worst, asked for a shaving kit by 6:45am and I got it by 9 am; I walked down to front desk and they said they don't have but I received is after 30 mins to my room... Staff here are not fully aware of the service you provide

Dear Micheal, Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay was not a comfortable or relaxing experience. We regret the concerns regarding the room size, bathroom condition, and especially the significant delay in room service and delivery of the shaving kit. We also apologize for the inconvenience caused by the inconsistent information provided by our Front Office team. This indicates a gap in communication and product knowledge, which we take seriously. We are pleased to know that you found the food to be quite good. Your comments regarding the service delays and staff awareness have been shared with the respective teams for immediate review, better coordination, and necessary training. We truly value your feedback and hope you will give us another opportunity to provide you with the efficient and professional service we strive to deliver. Warm regards, Pasupathy NAGANATHAN Director Guest Service

Customer review rating 4.0/5

Aakriti K. Business - Confirmed reviews ALL

overall great experience but yes food can be improved and varieties as well.

Dear Aakriti, Thank you for your positive feedback. We are delighted to know that you had an overall great experience with us. We appreciate your constructive comments regarding the food quality and variety. Your feedback has been shared with our Food & Beverage team for review and improvement. We will continue working to enhance our offerings and provide a more satisfying dining experience. We look forward to welcoming you back to ibis Chennai City Centre. Warm regards, Pasupathy NAGANATHAN Director Guest Service

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