ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,587 reviews

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Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,587 reviews

TripAdvisor Rating  4.5/5  943 reviews

Certificate of excellence 2024

Service

TripAdvisor rating 5.0/5

Sande U TripAdvisor review

Nice service in the Restaurant by Anjali. The breakfast options were standard south indian options with a feasibility of made to order menu. The service was quick and prompt. The ambience was okay but welcoming. The Ruce Koozh is a must try option.

Dear Sande U, Thank you for choosing ibis Chennai City Centre and for sharing your positive feedback. We are delighted to hear that you enjoyed the service provided by Anjali in the Restaurant and found the breakfast options satisfactory. We are glad to know that the service was quick and prompt, and the ambience was welcoming. We appreciate your recommendation of trying the Ruce Koozh option. We look forward to welcoming you back soon. Sincerely, Parvez DAMAD General Manager

Good buffet breakfast

TripAdvisor rating 5.0/5

Explorer59999742460 TripAdvisor review

Good food, buffet breakfast was a big plus... Room was small but neat and good so not bad over all. Rooms could have been bigger considering the price... Staff where good and helpful at all times so no regrets at all would love to visit again when in chennai

Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed our buffet breakfast and found our staff to be good and helpful. Your kind words inspire us to continue delivering excellent service. We appreciate your suggestion regarding the room size and will take it into consideration. We look forward to welcoming you back on your next visit to Chennai. Sincerely, Parvez DAMAD General Manager

Room service

TripAdvisor rating 5.0/5

Inspire55984276435 TripAdvisor review

Rooms was good , the service they provided is very nice, saranya made kept my room very clean even i have not inside my room , she is polite and keeping the room well and good like her home..😊. Room service they are providing is very good. If we want anything they are providing immediately. I like the service very much.

Dear Inspire55984276435, Thank you for sharing your positive feedback regarding our room service. We are delighted to hear that Saranya provided exceptional service and maintained your room so well. At ibis Chennai City Centre, we strive to ensure a comfortable and pleasant stay for all our guests. It is heartening to know that you found our room service prompt and efficient. We appreciate your kind words and look forward to welcoming you back. Sincerely, Parvez DAMAD General Manager

Dissatisfied

Customer review rating 1.5/5

Raji Solo - Confirmed reviews ALL

No iron box inside the room. The common iron box is not working properly. Food is also disappointing. The way they are saying for checkout time is not proper. The voice seems to be so rude. Tiolet is too small and the water heat is also not good.

Dear Raji, We sincerely apologize for the inconvenience you faced during your stay. We have noted your feedback regarding the iron box, food quality, checkout process, and bathroom facilities. We will address these issues with our team to ensure a better experience for our guests. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. Sincerely, Parvez DAMAD General Manager

behaviour of staff is really great

TripAdvisor rating 5.0/5

Roshni Jigar P TripAdvisor review

It is nice to stay overall. Staying for the third time in 2 months! Breakfast is really good Approachable staff, anytime we can connect any staff member and they support us Seamless checking at midnight The Room service is good. Hoping to stay in future!

Dear Roshni Jigar P, Thank you for your positive review! We are delighted to hear that you found the behaviour of our staff great and enjoyed our breakfast. We are glad to know that you had a seamless check-in experience at midnight and that our room service met your expectations. We appreciate your loyalty as a returning guest and look forward to welcoming you back in the future. Sincerely, Parvez DAMAD General Manager

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Other web-users rate our hotel

  • 746 reviews 9.5/10 Location
  • 1,923 reviews 6/10 Room
  • 3,225 reviews 8.8/10 Service
  • 76 reviews 6.4/10 WiFi
  • 1,447 reviews 8.4/10 Food
  • 769 reviews 7.6/10 Cleanliness
  • 752 reviews 1.8/10 Comfort
  • 646 reviews 8.8/10 Breakfast

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