Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 4.4/5 1,485 reviews

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Description

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Our accommodation(s)

Book this hotel
Room 1

Rooms with spacious and comfortable Novotel Signature Twin Beds, Writing Table, Lounge Sofa, Tea/Coffee maker, laptop compatible El-Safe, LED TV, Iron/Iron Board, Bluetooth speaker and hairdryer. Complimentary Two Bottles of Water and Free Wi-Fi

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x Twin bed(s)

A spacious king bed on a high floor. Guests will enjoy exclusive amenities like coffee maker, High-speed Wi-Fi, and a comprehensive selection of bath amenities. Complimentary access to the lounge, where guests can indulge in evening cocktails & snacks.

  • Views:

    City View

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Room with stunning pool view, floor to ceiling French window & lounge sofa. Includes premium bath amenities, high speed WiFi, Novotel Signature bed. 2 select beverages & 3 pieces laundry per day, bathroom amenities, 15% discount on Food & Soft Beverages.

  • Views:

    Pool side

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A well-designed large suite with living & powder room. Amenities-2 LED TV, Walk-in Closet, Bathtub, Coffee maker, Premium bath amenities, high-speed WiFi & Novotel Signature beds. Complimentary lounge access to indulge in evening cocktail & snacks.

  • Views:

    City View

Max. number of persons
4
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Induction hobs
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MAA Additional charge
  • CHENNAI INT AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 153 rooms
  • One room for people with reduced mobility
  • 2 connecting rooms
  • 110 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Buffet

Business

10 Meeting rooms

Family

Services for children

  • Bicycles with children''s seats
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Aquamarine

  • Outside
  • On site

24/7 In balance fitness center.

  • On site

Sports and leisure

Football

  • Nearby

Gym

  • Nearby

Football

  • On site

Gym

  • On site

Table tennis

  • On site

Volleyball

  • On site
  • On site

Free parking

Parking information

  • On site

Bus/Coach Parking Area

Parking information

  • On site

Out door parking

Parking information

  • On site

Valet service

Parking information

  • On site

EV Charging Port

Parking information

  • On site

Indoor parking

Parking information

  • On site

NICO Asian Bar and Cafe

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Enjoy perfect breakfast at Novotel : a large selection of products that can be customized to bring your own personal touch !

We offer wellnesss beyond the gym. Stay in balance at our 24X7 fitness centre equipped with strength training equipments , try a new sport or ayurveda diet counsel.

One stop destination for wedding venue in Chennai, that combines elegance and convenience. Make your faiytale come true at our dreamy outdoor lawns by the pool or contemporary pillarless ballroom for social events, reception , mehndi or sangeet party.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,485 reviews

Customer review rating 0.5/5

Karthik A. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Sofiane B. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Mahesh K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Kamal S. M. Business - Confirmed reviews ALL

Dear Kamal S. M., Thank you for taking the time to review Novotel Ibis Chennai OMR! We are delighted to know that you had a comfortable stay with us. We sincerely appreciate you sharing your feedback regarding the air-conditioning controls. Your observation is valuable to us, and we have taken note of the same to review the functionality and ensure greater ease of use for our guests. We continuously strive to enhance our facilities and guest experience, and feedback such as yours helps us identify areas where we can do better. We look forward to welcoming you back and providing you with an even more comfortable and memorable stay. Sincerely, Vineesh Kurup General Manager

Customer review rating 3.5/5

Sudeendra K. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Sreetharan K. Business - Confirmed reviews ALL

Unattentive staffs during breakfast or even at the bar in the evenings. Unavailability of local spirits/beers after a hard day at work (sighting out of stock doesn't gel with the name/brand of stay I'm at). The shower head in the bathroom were with mediocre pressure (which could not be fixed even by the technician) - stating that's the standard pressure. Food/room service were not up to par. The location and commute to and from the location of the hotel was a nightmare. First and last Novotel OMR Chennai. Thank you!

Dear Sreetharan K., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the experiences you encountered with our staff and the service provided during your visit. It is our goal to ensure that every guest feels welcomed and attended to, and I regret that we did not meet this standard during your stay. I also understand your concerns regarding the availability of beverages and the shower pressure in your room. Your comments will be reviewed with the relevant teams to explore areas for improvement. Additionally, I appreciate your input about the location and commute, as we continually strive to enhance our guests' experiences. Thank you for your feedback, and I hope you will consider staying with us in the future to experience our commitment to improvement. Sincerely, Vineesh Kurup General Manager

Customer review rating 5.0/5

Robins L. Friends - Confirmed reviews ALL

Lalitha did a great job

Customer review rating 5.0/5

Vandhana G. Business - Confirmed reviews ALL

Good

Customer review rating 0.5/5

Karthik A. Business - Confirmed reviews ALL

Everything about the stay was sub par

Customer review rating 5.0/5

Sofiane B. Business - Confirmed reviews ALL

Comfortable and very clean room. The good was good. The staff is attentive and responsive.

Customer review rating 0.5/5

Mahesh K. Couples - Confirmed reviews ALL

I am already an Accor ALL member and was eligible for a 10% membership discount. However, the receptionist did not ask me whether I was an existing member before proceeding with the registration. Instead, she directly collected my husband's details and registered the membership under his name. When I informed her that I was already a member, she simply responded that I should inform her next time so that I could receive the 10% discount. I then requested her to cancel the membership and reprocess the reservation under my name so I could avail of my existing membership benefits. However, she told me that it was not possible to cancel or change the registration. As a result, I had to pay an additional ₹1,000 unnecessarily. I am disappointed with how this situation was handled. The receptionist should have checked whether I was already an Accor member before proceeding with the registration. I expect better attention to guests' existing membership benefits and more proactive customer service from a hotel like Novotel. I hope the management takes this feedback seriously and looks into the matter.

Customer review rating 3.5/5

Kamal S. M. Business - Confirmed reviews ALL

comfortable stay, however, AC controls could have been better.

Dear Kamal S. M., Thank you for taking the time to review Novotel Ibis Chennai OMR! We are delighted to know that you had a comfortable stay with us. We sincerely appreciate you sharing your feedback regarding the air-conditioning controls. Your observation is valuable to us, and we have taken note of the same to review the functionality and ensure greater ease of use for our guests. We continuously strive to enhance our facilities and guest experience, and feedback such as yours helps us identify areas where we can do better. We look forward to welcoming you back and providing you with an even more comfortable and memorable stay. Sincerely, Vineesh Kurup General Manager

Customer review rating 3.5/5

Sudeendra K. Business - Confirmed reviews ALL

was good, food can be better (croissants are barely good). The big problem is the room noise from the adjacent room through the common door...do not give such rooms to me as member or ensure zero noise

Customer review rating 4.5/5

Ganesh V. Families - Confirmed reviews ALL

Food is good, staffs are cooperative,

Customer review rating 2.5/5

Deepu R. Business - Confirmed reviews ALL

Our arrival was welcoming, the airport cab arrived perfectly on time, and the check-in process was smooth. The breakfast selection and the restaurant staff were absolutely excellent. Housekeeping was also outstanding, attending to our room promptly every time we called. However, we experienced several issues during our stay: • Electrical Issues: The power tripped three times while we were trying to use the iron. On the third instance, they finally replaced the iron, which solved the problem. • The Room & Bathroom: While the room itself was good, the bathroom was disappointing. It lacked proper ventilation and had absolutely no soundproofing. • Front Desk Miscommunication: I had informed the front desk that my wife would be leaving a day early and that a friend would check in to take her place for the final night. I was assured this would be accommodated and that my friend just had to share his ID proof upon check-in, nothing else. However, when my wife checked out, a different front desk agent denied the request, claiming it violated police regulations. They refused to listen to my explanation, which was incredibly embarrassing since I had already confirmed the arrangement with my friend. • Billing Errors: During checkout, the staff tried to charge me for laundry services that were supposed to be complimentary. I had to wait around while they verified this information. Management should ensure that staff notes and guest agreements are readily available to avoid these kinds of communication breakdowns.

Dear Deepu R., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Chennai OMR. I am pleased to hear that you found the arrival process welcoming, enjoyed our breakfast selection, and appreciated the efforts of our housekeeping team. However, I am truly sorry to learn about the challenges you encountered during your visit. The electrical issues you experienced are certainly not reflective of our standards, and I appreciate your patience while we addressed the situation with the iron. I also understand your concerns regarding the bathroom ventilation and soundproofing; your feedback is invaluable as we continually evaluate our facilities. Regarding the miscommunication at the front desk, I sincerely apologize for the confusion involving your guest's check-in and the billing discrepancies at checkout. Ensuring proper communication among our team is essential, and I appreciate your suggestion for improvement. Thank you once again for your insights. We hope to have the opportunity to provide you with a more seamless experience in the future. Sincerely, Vineesh Kurup General Manager

Customer review rating 5.0/5

Jude S. A. T. Couples - Confirmed reviews ALL

An amazing 5-star hotel with luxurious rooms, excellent service, and a welcoming atmosphere. The staff were friendly and attentive, making our stay truly comfortable and unforgettable!

Customer review rating 5.0/5

Yezdi G. Solo - Confirmed reviews ALL

Truly enjoyed my stay. Worth coming back and spending more time at the hotel.

Customer review rating 4.5/5

Saurabh P. Business - Confirmed reviews ALL

Dear Mr. Kurup (GM), It was a pleasure meeting you and your team during my stay. I had a wonderful experience at your property and would like to especially appreciate the warm hospitality and exceptional service extended by all your staff members. A special mention to Pawan, Ruksha, and the entire F&B team for their outstanding support in arranging meals for me, particularly the Navratri fasting food. Their willingness to accommodate my requirements with such care and attention truly stood out. It is rare to come across such genuine hospitality and customer-centric service. Please convey my sincere appreciation to the entire team. Keep up the excellent spirit and commitment to take good care for the customer. Warm regards, Saurabh P.

Customer review rating 4.5/5

Senthil R. J. Families - Confirmed reviews ALL

We stayed at Novotel Chennai OMR for eight nights as a family with our five-year-old son. The room was comfortable, the breakfast buffet offered a good variety, and the location was excellent for getting around OMR and exploring Chennai. The hotel provided a convenient and relaxing base for our family throughout our stay. Overall, a pleasant experience and a good choice for families visiting Chennai.

Customer review rating 3.5/5

Rajesh K. Families - Confirmed reviews ALL

Positive - The overall experience was good, and we enjoyed returning to Novotel after a year. - The child enjoyed the pool area. - The wide spread of options at lunch and dinner was enjoyable. Negative - During check-in, the staff asked whether we had stayed before. When we asked for the Wi-Fi password, we received a stern response: “You are a member, right?” We expected a more polite and welcoming approach. - We spotted a mosquito in one of the dessert items. The issue was rectified after we brought it to the staff’s attention. - We requested pizza for dinner, but it was not provided. Next time for members would expect a room upgrade as well.

Dear Rajesh K., Thank you for sharing your thoughts regarding your recent stay at Novotel Chennai OMR. We are pleased to hear that you enjoyed your visit and appreciated the pool area and the dining options. However, I sincerely apologize for the less than satisfactory experiences you encountered during your check-in and dining. Your feedback regarding the Wi-Fi password interaction has been noted, and I understand how important a warm welcome is for our guests. Additionally, I regret that your request for pizza went unfulfilled and that you encountered an issue with a dessert item. I appreciate you bringing this to our attention, which allowed us to address it promptly. Regarding room upgrades for members, I acknowledge your expectation and appreciate your loyalty. Your feedback is invaluable in helping us improve our service. Thank you once again for your feedback, and we hope to welcome you back for an even better experience. Sincerely, Vineesh Kurup General Manager

Customer review rating 5.0/5

Jyoti S. Business - Confirmed reviews ALL

Awesome rooms

Customer review rating 1.0/5

Sanil S. P. Business - Confirmed reviews ALL

The inhouse dining experience was bad. Had to call almost 5 times to check for an order and it took over an hour to deliver what was earlier stated as 15 mins

Dear Sanil S. P., Thank you for taking the time to share your feedback. Please accept our sincere apologies for the delay in fulfilling your in-house dining order and the repeated follow-ups you had to make to check on its status. We understand how frustrating this must have been, especially when the expected delivery time was communicated as 15 minutes but the order took over an hour to reach you. This is certainly not the level of service we strive to deliver. Your feedback has been shared with our Food & Beverage team to review the order coordination, service efficiency and communication to ensure that such delays are avoided in the future. We truly regret the inconvenience caused and hope to have another opportunity to restore your confidence in our dining services during your next visit. Sincerely, Vineesh Kurup General Manager

Customer review rating 5.0/5

Wg C. P. K. T. Business - Confirmed reviews ALL

Had a wonderful dining experience at The Square, Novotel OMR Chennai. A special mention to Ms. Anita, she was extremely helpful and cheerful throughout our breakfast and dinner. Ms. Anita did a great job in helping us select some really good dishes and served everything with a warm smile and genuine hospitality. Her friendly and attentive service made our dining experience even more enjoyable. Thank you, Ms. Anita, for your excellent service and for making us feel so welcome. Your positive attitude and hospitality truly stood out! Highly recommended.

Customer review rating 5.0/5

Prabhakar V. Business - Confirmed reviews ALL

Nice, cozy, clean and comfortable rooms

Other web-users rate our hotel

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  • 4,161 reviews 9.4/10 Service
  • 13 reviews 6.2/10 WiFi
  • 602 reviews 9.8/10 Vibe
  • 560 reviews 9.2/10 Cleanliness
  • 395 reviews 8.9/10 Breakfast
  • 326 reviews 8.4/10 Amenities

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