Novotel Chennai OMR 5 stars

Name: Hotel Chennai-Novotel Chennai OMR-Accorhotels - ALL
Address: Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur, CHENNAI, 600119, India
Telephone: +914466444777
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 1,404 reviews

Best price
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Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur, 600119 CHENNAI, India

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Novotel Chennai OMR

Hotel that makes every moment matter

The safest 5-star hotel in Chennai with a unique AllSAFE hygiene label in OMR/ECR. Featuring 3-acres of greenery, city-view & greenery facing rooms, two 24-hrs gyms, 6+sports, 2 International restaurants, Asian & Japanese Ramen bar, 8-mpbs Wi-fi, 24 hrs multi-lingual team, doctor on call, an outstanding breakfast buffet, 24-hrs Check-in/Check-out. The outdoor pool is surrounded by lush gardens. Weekend well-being & fitness activities. Ideal for business, families or a city break.

Located opposite to ELCOT SEZ & 10 mins from the beach-This urban resort style hotel is close to Tidel Park, StanC, Cognizant, Accenture, HCL, Paypal & World trade center. Buzzing, near malls, greenery, sports, surfing school close by, really fast Wi-Fi. This family & kid friendly hotel with an outdoor pool, 2 gyms, International & Japanese/Asian restaurants also features event halls, lawns, ballroom, Kalyana Mandapapam with chic decor for weddings, Socials & birthdays. A Hotel that is also a city resort

Welcoming, protecting and taking care of others is at the very heart of what we do. We have re-engineered all touch points in great detail to meet the latest guidance on hygiene & safety standards whilst maintaining our highest standard of service.

KURUP Vineesh, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Located on Old Mahabalipuram Road within 40 minutes drive to airport
Enjoy multiple outdoor and indoor sports activities
Ideal for a quick family staycation
Relish new age Food and Beverage options

Our accommodation(s)

Room

Superior Room - King Bed

3 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

Room

Superior Room - Twin Beds

3 persons
29 m² / 312 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

Executive Room King Bed with Additional Privileges

3 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Executive Room King Bed - Aqua Pool View

3 persons
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

+91 44 6644 4777

+91 44 6644 4778

CHENNAI CENTRAL RAILWAY STATION

Railway station

Access: 25 km / 15.53 mi 1 hrs walk / 40 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Our guest reviews

Good Stay But Unsatisfying Check-In Process

She Couples - 12/2/2023 Confirmed reviews ALL

We have been a regular visitor to Novotel, when we checked in around 7pm there wasn't proper service at the reception and we were asked to wait for check-in process. We went for dinner buffet it was almost full but the manager was nice enough to allocate us a seat within few minutes. We were disappointed when the foods in the buffet weren't refilled in most of the cases it was empty counters. We always used to have a pleasing experience this time it was not the case.

Dear Sheela P., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Worst stay

Sumit Business - 12/1/2023 Confirmed reviews ALL

Very poor check in. Took 10 min to confirm whether the reservation is there or not. Another 10 -15 min to hand over the key. Access card to lift & rooms not working. Service industry can always come across such situations. But the staff on duty needs to be pro active than be resigned. Duty manager was see passing by twice but avoiding eye contacts. Very poor experience.

Dear Sumit K., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

I have made the payment twice

Gopakumar V. Couples - 11/28/2023 Confirmed reviews ALL

Im yet to get my payment back I have send a mail, but no reply

Dear Gopakumar T., Thank you for taking the time to tell us about your experience at the Novotel Chennai OMR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vineesh Kurup General Manager

Good stay

Vkg Families - 11/27/2023 Confirmed reviews ALL

Satisfactory

Dear Vasanth Kumar G., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Good Stay

Jagadeesh Friends - 11/27/2023 Confirmed reviews ALL

That's was a wonderful place to stay.. Awesome room service.. Well cleaned..Handoff to the Room service management. but the breakfast was too disappointed and made me to felt it's not worth to have it.

Dear Jagadeesh K., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

311 reviews 8.6/10 Location
1,091 reviews 7.4/10 Room
3,194 reviews 8.6/10 Service
28 reviews 6.8/10 WiFi
1,742 reviews 8.6/10 Food
557 reviews 6.9/10 Cleanliness
528 reviews 9.4/10 Vibe
337 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.