Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 4.3/5 1,279 reviews

Novotel Chennai OMR - Image 1
Novotel Chennai OMR - Image 2
Novotel Chennai OMR - Image 3
Novotel Chennai OMR - Image 4

Description

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Our accommodation(s)

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,279 reviews

TripAdvisor Rating  4.8/5  718 reviews

Certificate of excellence 2025

Wonderful

TripAdvisor rating 5.0/5

prachivinod TripAdvisor review

Warm n welcoming staff … property was very well maintained …good spread of breakfast … the filter coffee is a must have … good size rooms … Con Too many mosquitoes around the pool area in the evening ….

Poor service

TripAdvisor rating 1.0/5

isanyaverma TripAdvisor review

I would like to share my feedback regarding my experience during check-out on 09/12/2025. I had requested a simple takeaway breakfast 50 minutes before my check-out, but I was informed repeatedly that it was “not possible.” I even asked for something minimal, such as cut fruits, whole fruits, or basic bakery items, yet I was still denied. I don’t believe it should take 50 minutes to arrange even two apples for a takeaway breakfast. I am extremely disappointed with the poor service and the rude behaviour I encountered. This experience has left a very negative impression, and I hope the management takes this feedback seriously to improve guest satisfaction in the future.

Customer review rating 5.0/5

Ashok V. Business - Confirmed reviews ALL

Very good

Customer review rating 2.0/5

Rajakumar S. Couples - Confirmed reviews ALL

I completed early check-in at 4 AM on 29th November by paying for the full night (Room 709).I provided my international credit card for pre-authorization and clearly informed the front desk that I would be using my Indian card during checkout. This was confirmed by the front desk staff TWICE. However, during checkout on 30th November at around 8:30 AM, I paid using my Indian credit card, and the executive assured me that the pre-authorization on my international card had been reversed. To my surprise, both my international and Indian cards were charged.Additionally, when I requested a pair of scissors for a brief use, I was told they were unavailable as another guest was using them. We waited for 30mins but stil we did not get it.During checkout, despite requesting assistance with luggage and waiting for 15 minutes, I was informed it would take another 10 minutes. Ultimately, we had to bring our luggage ourselves, even though there were no other guests checking in or out at 8 AM. This experience was very frustrating and disappointing...also you have to call 20 times to reach the hotel front desk. Last 2 days I've been speaking to one of your front desk staff who promised to revert but never did and now unable to get through to anyone..my number is 93…

Customer review rating 3.5/5

Frank N. Business - Confirmed reviews ALL

Friendly staff and good restaurant. But cleaning of room and corridors need to be improved.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 308 reviews 9.1/10 Location
  • 1,059 reviews 8.7/10 Room
  • 3,607 reviews 9.4/10 Service
  • 8 reviews 8.1/10 WiFi
  • 532 reviews 9.6/10 Vibe
  • 511 reviews 9.2/10 Cleanliness
  • 319 reviews 8.5/10 Amenities
  • 316 reviews 8.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Chennai