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Novotel Chennai OMR Hotel 5 stars

Customer review rating 4.5/5 897 reviews
Novotel Chennai OMR
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+ 20 Services
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Room 1

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Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Complimentary fastest WiFi speed of 80mbps

  • Free access to sports zone with 20 indoor and outdoor activities

  • Vibrant and hi-tech meeting spaces to cater up to 250 people

  • NICO Coffee House & Bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • CHENNAI INT AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,
Old Mahabalipuram Road,
Sholinganallur
600119
chennai
india

Tel: +914466444777

Fax: (+91)44/66444778

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INT AIRPORT At 18km / 11 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL RAILWAY STATION At 25km / 15 miles

GPS :12.905224, 80.229228

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as Enhanced bathroom amenities, Airport pick up, Unlimited High Speed Internet & 20% Discount on hotel services.

Accessible room

Superior King/Twin Bed - Free WiFi, 15% Off On Food, Access to Sports Zone, 24-hour Gym

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

SUPERIOR KING/TWIN BED - FREE WIFI- 15PCT OFF ON FOOD-ACCESS TO SPORTS ZONE-24HRS GYM

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Premier Club Floor Room - Free Drinks, Early Check-In

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

SUPERIOR KING OR TWIN BED WITH AIRPORT PICK UP

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Accessible room

Executive Suite with Living Room, Bath Tub, Movie Streaming

  • Max. number of persons: 4
  • Area: From 52m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Have a great dining experience in our all day restaurant with buffet and A la carte options. Our live cooking stations offering a wide variety of appetizing dishes both regional and international will surely mesmerize you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NICO Coffee house and Bar

Photo non contractuelle / Strictly non binding

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our sliders, mezze and more. Evenings are accompanied by live music and finest wines, cocktails.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 218 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Chennai OMR

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

897 reviews

tripadvisor

TripAdvisor Rating 5.0/5

514 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great staff, comfortable rooms

Customer review rating 4.5/5

Steve L. Business - 19/02/2020 Confirmed reviews ALL

my stay was almost two weeks. i felt welcomed through out

Dear Steve, Thank you very much for taking time to share your feedback regarding your stay. We pride ourselves in delivering a unique and special experience for all our guests therefore I am pleased that we were successful in achieving this for you. It was a great pleasure having you and it would be a privilege to welcome you back again soon. Best Regards, Rohan Sable General Manager

Well located , overall a good stay

Customer review rating 4.5/5

Rajiv M. Business - 16/02/2020 Confirmed reviews ALL

Excellent Customer Service - Jyoti Verma & team in front office& Amit & team in restaurant /bar were fantastic. However, hotel infrastructure need to improve - room would become humid in late evening . ACs were not effective in night - I was in room 806. Overall a good experience due to great customer service

Dear Rajiv, Thank you for taking the time to tell us about your experience at ibis Chennai OMR. We are happy to read that you enjoyed the services provided by the staff. I have shared your kind words with the team. At the same time we would like to apologize as you were not fully satisfied with all aspects of your stay. Your feedback in terms of AC issue has duly been noted and assure you that on your next visit you could experience a remarkable difference. We hope this experience will not alter your confidence in Novotel Chennai OMR, and that you will give us the opportunity of welcoming you again soon. Best Regards, Rohan Sable General Manager

Could be better

Customer review rating 4.5/5

Muthuselvam G. Business - 15/02/2020 Confirmed reviews ALL

Not that great

Great rooms, restaurant, and staff

Customer review rating 4.5/5

Kahle W. Business - 14/02/2020 Confirmed reviews ALL

This is my third time staying at this hotel. I'm always impressed with the every aspect of the hotel. I travel to Chennai a few times a year and Novotel is my first choice.

Dear Kahle, Thank you very much for taking the time to write a pleasant feedback. In our constant strive for excellence, reviews like these keep us motivated. It is our goal to provide consistent and top-notch services to all our guests and I'm happy to know we were able to achieve that through you. Your words of appreciation will definitely be passed on to the team here. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Warm Regards, Rohan Sable General Manager

Comfortable Stay

Customer review rating 4.5/5

John Business - 13/02/2020 Confirmed reviews ALL

Comfortable and enjoyable business trip with convenient location to office. Food was excellent with a variety of choices. Due to working hours the bar was shutting at 11pm which I feel could have been extended but otherwise very happy.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rohan Sable General Manager

Nice comfortable stay

Customer review rating 4.5/5

Gregory Business - 10/02/2020 Confirmed reviews ALL

I was in town for business, and felt totally at home here.

Dear Gregory, Thank you very much for taking time to share your feedback regarding your stay. We pride ourselves in delivering a unique and special experience for all our guests therefore I am pleased that we were successful in achieving this for you. It was a great pleasure having you and it would be a privilege to welcome you back again soon. Best Regards, Rohan Sable General Manager

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

The staffs were very helpful. The room was cozy and nice.

Dear Aysha, We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Rohan Sable General Manager

Good stay

Customer review rating 4.5/5

Ranjith R. Business - 09/02/2020 Confirmed reviews ALL

Warm staff. Food order came delayed though. Delighted otherwise.

Dear Ranjith R., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rohan Sable General Manager

Well located

Customer review rating 4.5/5

Sameer Business - 07/02/2020 Confirmed reviews ALL

Premium rooms are Good. Food variety in buffet is limited.

Dear Mr S., Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. We continuously strive to deliver the high standards of our services and we apologize if we were unable to meet your expectations. I have share your comments with our team in terms of food menu and our Executive Chef will be pleased to look into the same. Looking forward to seeing you here soon with an enhanced experience in the overall service. Warm Regards, Rohan Sable General Manager

Basic value stay

Customer review rating 4.5/5

Ad Business - 07/02/2020 Confirmed reviews ALL

Average stay could be better. Food not satisfactory

Dear Mr. D., Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. We continuously strive to deliver the high standards of our services and we apologize if we were unable to meet your expectations. The gaps that your feedback has highlighted have been carefully noted and we assure you the necessary steps have been taken to improve the quality of service and avoid reoccurrence. I will share your comments with our team in terms of our food and our Executive Chef will be pleased to look into the same. We hope this experience will not alter your confidence in Novotel Chennai OMR, and that you will give us the opportunity of welcoming you again soon. Best Regards, Rohan Sable General Manager

Best service and clean surface

Customer review rating 4.5/5

Sudhakar Business - 06/02/2020 Confirmed reviews ALL

Extremely good

Dear Sudhakar, We are delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. We look forward to welcoming you back. Best Regards, Rohan Sable General Manager
Customer review rating 4.5/5

Anuj R. Business - 03/02/2020 Confirmed reviews ALL

Excellent staff and high level of hygiene maintained

Dear Anuj r., Thank you for taking the time to write a review about your experience at the Novotel Chennai OMR. It is a pleasure to read that you enjoyed your stay with us. Your comments with regards to our hospitality & staffs are greatly appreciated. On behalf of the entire team, I look forward to welcoming you back in the near future. Best Regards, Rohan Sable General Manager

Good Stay

Customer review rating 4.5/5

Mayank S. S. Business - 03/02/2020 Confirmed reviews ALL

Hotel rooms are clean and decent but only thing is too imrpove is need a lock inside the washroom and also needed TV channel list. One more thing to improve is provide two key card if Business traveller come to stay bcs your lift needs access to reach room if one traveller is in room and another is in lobby than that person have to request reception for access so instead of that provide two key card for lift access.

Dear Mayank, Thank you for taking the time to place your feedback online and we were extremely disappointed that we failed on this occasion to meet your reasonable expectations. Please accept my sincere apology for the discomfort you experienced and may I assure you that corrective measures have been initiated to address these process lapses and I am certain you will notice a marked improvement on these parameters on your next stay with us . We hope this experience will not alter your confidence in Novotel Chennai OMR, and that you will give us the opportunity of welcoming you again soon. Best Regards, Rohan Sable General Manager

Good Location however poor service.

Customer review rating 4.5/5

Noel C. Solo - 02/02/2020 Confirmed reviews ALL

The check in and check out process was appalling. No customer service and more like a market. Unable to get dinner at 5:30 - 6:00 pm on a Friday night. Not a good experience. Place is set up like a kindergarten not a quality hotel. Worse hotel i have stayed at in India.

Great Staff

Customer review rating 4.5/5

Brad Business - 02/02/2020 Confirmed reviews ALL

Welcome and check out was the highlight

Dear Bradley, We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rohan Sable General Manager

Away from main town

Customer review rating 4.5/5

Parimal Business - 02/02/2020 Confirmed reviews ALL

Overall staying experience was good... It was little away from The nagar

Dear Mr. K., Thank you very much for taking time to share your feedback regarding your stay. I’m delighted that you enjoyed the hotel services. It was a pleasure to have you stay with us and we look forward to welcoming you back. Best Regards, Rohan Sable General Manager
Customer review rating 4.5/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

Overall an excellent experience. The room was nice; the breakfast spread was nice. i wish you had more dining options., The front-desk executive Mr Sarkar was exceptionally nice and professional.

Dear ramesh n., Thank you for taking the time to write a review about your experience at the Novotel Chennai OMR. It is a pleasure to read that you enjoyed your stay with us. Your comments with regards to our hospitality & staffs are greatly appreciated. Your appreciation has been conveyed to Mr. Sarkar and he is highly motivated to serve you with enriching experiences each time you choose to stay with us. On behalf of the entire team, I look forward to welcoming you back in the near future Best Regards, Rohan Sable General Manager

Amazing Stay

Customer review rating 4.5/5

Sarath B. S. Couples - 30/01/2020 Confirmed reviews ALL

I checked-in with my better half today. They knew it was my anniversary & decorated my room with a personalised card(which I will treasure since this is the first ever card I’ve got in a hotel),a tasty cake, a wonderful decoration on the bed & decoration with petals. The room is fully stocked. It is tidy & cozy. By the way, did I tell you that we were given the room on the top most floor - 11th Floor. Feels like to be on top of the world

Dear Sarath Babu S., Thank you for being a part of our family and taking the time out to review us and appreciate the hotel. The team here is very motivated to hear about your feedback for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai OMR again. Best Regards Rohan Sable General Manager

Good stay

Customer review rating 4.5/5

S.antony P. Solo - 29/01/2020 Confirmed reviews ALL

Stay and other facilities was good..... But pls improve the cab quality (provide good vehicle,pls use Toyato or other good vehicle for transport,bcoz Taj Vivanta is providing only Toyota Innova)....

Dear Antony samy P., Thank you for being a part of our family and taking the time out to review us and appreciate the hotel. I have noted your feedback on the concierge service, and be rest assured that we are taking corrective measure to meet your expectations The team here is very motivated to hear about your feedback for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai OMR again. Best Regards Rohan Sable General Manager

Well located

Customer review rating 4.5/5

Karthik R. Business - 28/01/2020 Confirmed reviews ALL

A pleasant stay Must stay place in OMR Hospitality at its best!! I loved it completely.

Dear Karthik R., Thank you for being a part of our family and taking the time out to review us and appreciate the hotel. The team here is very motivated to hear about your feedback for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you soon at the Novotel Chennai OMR again. Best Regards Rohan Sable General Manager
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