Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 4.3/5 1,278 reviews

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Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur, 600119 CHENNAI, India

Description

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Our accommodation(s)

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Telephone
Fax +91 44 6644 4778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,278 reviews

TripAdvisor Rating  4.8/5  720 reviews

Certificate of excellence 2025

Unprofessional duty manager Qassım

TripAdvisor rating 1.0/5

hesen07 TripAdvisor review

Despite requesting the service a day in advance, I had to return three additional times after the scheduled service time to follow up. The duty manager, Qassım, was responsible, yet the issue was due to their failure to perform their duties properly. Instead of addressing the problem, he raised his voice and spoke rudely to me as a customer. This behavior was completely unprofessional and unacceptable.

Wonderful

TripAdvisor rating 5.0/5

prachivinod TripAdvisor review

Warm n welcoming staff … property was very well maintained …good spread of breakfast … the filter coffee is a must have … good size rooms … Con Too many mosquitoes around the pool area in the evening ….

Customer review rating 4.0/5

Wasim A. Business - Confirmed reviews ALL

As compare to Vivanta Food is not that good. Options are less in breakfast. I had ordered Biryani and that was really not up to the mark, I was really upset as my expectation was high with Novotel Kitchen. Please focus on taste and more options for dinner and breakfast.

Dear Wasim A., Thank you for your feedback regarding your recent stay at Novotel Chennai OMR. We are pleased to hear that you appreciated our property and its convenient location. However, we regret that the culinary experience did not meet your expectations. Your comments about the breakfast options and the Biryani will be taken into consideration as we continually work to enhance our dining offerings. Sincerely, Vineesh Kurup General Manager

Customer review rating 4.5/5

Geert H. L. P. Business - Confirmed reviews ALL

A comfortable place to stay during the typhoon. Bar was very good, nice staff in bar in restaurant. Both had a great variety.

Dear Valued Guest, Thank you for taking the time to review Novotel Ibis Chennai OMR! We are thrilled that you had an amazing experience with us. We indeed endeavour to create memorable experiences and I’m glad that we could be of service to you. We will be sure to convey your regards to the team! We look forward to welcoming you again and assure that your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Poor service

TripAdvisor rating 1.0/5

isanyaverma TripAdvisor review

I would like to share my feedback regarding my experience during check-out on 09/12/2025. I had requested a simple takeaway breakfast 50 minutes before my check-out, but I was informed repeatedly that it was “not possible.” I even asked for something minimal, such as cut fruits, whole fruits, or basic bakery items, yet I was still denied. I don’t believe it should take 50 minutes to arrange even two apples for a takeaway breakfast. I am extremely disappointed with the poor service and the rude behaviour I encountered. This experience has left a very negative impression, and I hope the management takes this feedback seriously to improve guest satisfaction in the future.

Dear Sanya Verma, Thank you for taking the time to share your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered during your check-out, particularly concerning your request for a takeaway breakfast. It is disheartening to learn that we did not meet your expectations in this regard. I understand how important it is for our guests to receive prompt and courteous service, especially during the check-out process. Your comments regarding the challenges you faced and the level of service you experienced are being taken seriously. We strive to ensure that all guest requests are handled efficiently and with care, and I regret that we fell short on this occasion. Thank you once again for your valuable feedback. We will utilize it to enhance our service standards and guest experience. Sincerely, Vineesh Kurup General Manager

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Other web-users rate our hotel

  • 309 reviews 9/10 Location
  • 1,052 reviews 8.7/10 Room
  • 3,617 reviews 9.4/10 Service
  • 8 reviews 8.1/10 WiFi
  • 534 reviews 9.6/10 Vibe
  • 509 reviews 9.2/10 Cleanliness
  • 321 reviews 8.5/10 Amenities
  • 315 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.