Novotel Chennai OMR 5 stars

Name: Hotel Chennai-Novotel Chennai OMR-Accorhotels - ALL
Address: Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur, CHENNAI, 600119, IN
Telephone: +914466444777
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,275 reviews

Best price
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Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur, 600119 CHENNAI, India

Novotel Chennai OMR

Hotel that makes every moment matter

5-star hotel in the IT hub of Chennai and the only international combo hotel in OMR/ECR. Featuring 3-acres of greenery, city-view & greenery facing rooms, two 24-hrs gyms, 6+sports, 2 International restaurants, Asian & Japanese Ramen bar, 8-mpbs Wi-fi, 24 hours multi-lingual team, doctor on call, an outstanding breakfast buffet, 24-hrs Check-in/Check-out. The outdoor pool is surrounded by lush gardens. Weekend well-being & fitness activities. Ideal for business, families or a city break.

Located opposite to ELCOT SEZ & 10 mins from the beach-This urban resort style hotel is close to Tidel Park, StanC, Cognizant, Accenture, HCL, Paypal & World trade center. Buzzing, near malls, greenery, sports, surfing school close by, really fast Wi-Fi. This family & kid friendly hotel with an outdoor pool, 2 gyms, International & Japanese/Asian restaurants also features event halls, lawns, ballroom, Kalyana Mandapapam with chic decor for weddings, Socials & birthdays. A Hotel that is also a city resort

Welcoming, protecting and taking care of others is at the very heart of what we do. We have re-engineered all touch points in great detail to meet the latest guidance on hygiene & safety standards whilst maintaining our highest standard of service.

KURUP Vineesh, Hotel Management

Hotel extras

Located on Old Mahabalipuram Road within 40 minutes drive to airport
Enjoy multiple outdoor and indoor sports activities
Ideal for a quick family staycation
Relish new age Food and Beverage options

Our accommodation(s)

Room

Superior Room - King Bed

4 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Accessible room

From 80.01 € 8258.82 INR Note

Fees and taxes included

1 night | 1 adult

Book

Room

Superior Room - Twin Beds

4 pers. max
29 m² / 312 sq ft

Bedding 1 x Twin bed(s)

From 80.01 € 8258.82 INR Note

Fees and taxes included

1 night | 1 adult

Book

Room

Executive Room King Bed with Additional Privileges

4 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

From 119.57 € 12342.8 INR Note

Fees and taxes included

1 night | 1 adult

Book

Room

Executive Room King Bed - Aqua Pool View

4 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

From 90.99 € 9392.8 INR Note

Fees and taxes included

1 night | 1 adult

Book

Suite

Executive Suite King Bed - Separate Living Room - Bathtub

4 pers. max
51 m² / 548 sq ft

Bedding 1 x King size bed(s)
Views: City View

From 180.60 € 18642.82 INR Note

Fees and taxes included

1 night | 1 adult

Book

Room

Superior Room - King Bed

4 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Accessible room

From 80.01 € 8258.82 INR Note

Fees and taxes included

1 night | 1 adult

Book

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

+91 44 6644 4777

+91 44 6644 4778

CHENNAI CENTRAL RAILWAY STATION

Railway station

Access: 25 km / 15.53 mi 1 hrs walk / 40 min drive

Shuttle

Additional charge

Shuttle on call

EAST COAST ROAD

Tourist attraction

Access: 7 km / 4.35 mi 20 min drive

DAKSHINA CHITRA

Tourist attraction

Access: 13 km / 8.08 mi 25 min drive

KOVALAM

Tourist attraction

Access: 19 km / 11.81 mi 35 min drive

MAHABALIPURAM

Tourist attraction

Access: 36 km / 22.37 mi 45 min drive

Marina Mall

Shopping centre/mall

Vivera Shopping Mall & AGS Movie

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

2 breakfasts

Enjoy perfect breakfast at Novotel : a large selection of products that can be customized to bring your own personal touch !

Fitness center

We offer wellnesss beyond the gym. Stay in balance at our 24X7 fitness centre equipped with strength training equipments , try a new sport or ayurveda diet counsel.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 218 m² / 2346.53 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 120

Find out more

Weddings

One stop destination for wedding venue in Chennai, that combines elegance and convenience. Make your faiytale come true at our dreamy outdoor lawns by the pool or contemporary pillarless ballroom for social events, reception , mehndi or sangeet party.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,275 reviews

TripAdvisor Rating 4.8/5 716 reviews

Awesome

Discover55966894020 11/20/2025 TripAdvisor review

Heetisha L. Couples - 11/17/2025 Confirmed reviews ALL

Raj S. Business - 11/16/2025 Confirmed reviews ALL

Highly untrained & unprofessional staff. Most importantly highly undermanned Zero sense of hospitality - no accountability, no customer centricity and no Accor Live Limitless Service From arrival to departure at all touch points, there were issues, but nothing was addressed by the Hotel Management team despite informing Ritvika at Front Desk. The check-in was delayed, in-room requests were delayed, the restaurant experience was awful, and departure was super cold. Check-in - Team took over 5 minutes to check-in, and I was not informed about the amenities like health Club, swimming pool or gym, other restaurants' timing and cuisine. Housekeeping - The room had an issue with the iron first day, it took over 1 hour to resolve. The team had kept burnt iron, which was replaced 3 times and the first 2 times it was not even checked. Unfortunately, due to the rush, the iron was left on when I left for work, and it was kept on when I came back which could have led to a fire in the room. I had an inhured foot and i requested for band aid which was refused by HK team member stating that I need to contact Front Desk as he cant give, the one who came to replace the iron. All day Dining Restaurant - During Breakfast, there was no one in the restaurant to serve guests, and there was no hostess to confirm the Room No. so anyone can come have breakfast & leave. The table covers aren't set, there is no manager during breakfast to look after guests, soiled tables were left unattended at 7:45 am when the restaurant had barely anyone. There were delayed orders for paranthas or omelettes, and if the guest leaves the breakfast and goes no one will bother to check. In Room Dining - I requested for plate & cutlery it came after I had my meal and the person wasn't apologetic. Departure - I had an injury and I was limping instead of offering assistance to hi to the hospital or doctor on call the Duty Manager Kiran asked me whether I had breakfast, which shows no empathy for guests. Ritvika told me someone from hotel team will come to meet and address the concerns and no one came as the hotel team doesn't even care about the experience of the guests. There is no service recovery in any form, for instance, no apology letter or amenities in the room I stayed for 4 nights and 5 days, and nothing was there to make me feel special. Lemon Tree or Holiday Inn Express offers a million times better service than so called Novotel, which is part of the luxury segment of the Accor group. The service standards define poor leadership, zero mentorship, and no connection with the client and I am sure had if been an LQA audit, this hotel would have failed miserably. I believe from GM to HR and L&D and Function Head need to deep dive to uplift the service standards as the hotel is drowning and no one will take time to share such detailed feedback rather change the hotel brand. You must experience hospitality at Leela Chennai, Park Hyatt and ITC Grand Chola. I am sure if they can deliver exceptional & bespoke experience, so can you if there is INTENT and MINDSET to offer curated & crafted experience for lasting memories. This is for sure that I would never recommend this property or will ever come here in future.

Dear Mr. S., Thank you for sharing such detailed feedback for your stay at Novotel Chennai OMR! We sincerely apologize for the lapses in service you experienced during your stay. This is far below our standards, and your comments regarding check-in, housekeeping, dining, and staff responsiveness have been taken very seriously. Please be assured that we are addressing these concerns with the respective teams to ensure immediate improvement. We regret that we could not provide the comfort, care, and hospitality you expected and deserved. We value your feedback and hope you will give us another opportunity to restore your confidence in our service. Sincerely, Vineesh Kurup General Manager

Umashankar A. Couples - 11/15/2025 Confirmed reviews ALL

Hamish W. Couples - 11/15/2025 Confirmed reviews ALL

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Web-users rating

Other web-users rate our hotel

309 reviews 9/10 Location
1,059 reviews 8.6/10 Room
3,548 reviews 9.4/10 Service
8 reviews 8.1/10 WiFi
526 reviews 9.6/10 Vibe
509 reviews 9/10 Cleanliness
321 reviews 8.3/10 Breakfast
318 reviews 8.6/10 Amenities

25 reviews 9.1/10 Location
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35 reviews 7.6/10 Breakfast
20 reviews 7.3/10 Value
19 reviews 9.3/10 Vibe
7 reviews 7.2/10 Bar

24 reviews 8.9/10 Location
80 reviews 7.1/10 Room
129 reviews 8.1/10 Service
39 reviews 8.3/10 Cleanliness
28 reviews 9.5/10 Vibe
28 reviews 8/10 Breakfast
19 reviews 6.4/10 Value
16 reviews 9.3/10 Pool

8 reviews 9.1/10 Location
29 reviews 7.5/10 Room
51 reviews 8.1/10 Service
14 reviews 6.7/10 Comfort
13 reviews 8.7/10 Amenities
9 reviews 8.6/10 Cleanliness
8 reviews 6.8/10 Value
7 reviews 9.3/10 Vibe

7 reviews 9.1/10 Location
23 reviews 8.1/10 Room
25 reviews 8.9/10 Service
10 reviews 9.1/10 Cleanliness
9 reviews 8.4/10 Breakfast
8 reviews 7.3/10 Comfort
6 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Chennai OMR 5 stars

Description

Hotel extras

Our accommodation(s)

Superior Room - King Bed

Superior Room - Twin Beds

Executive Suite King Bed - Separate Living Room - Bathtub

Superior Room - King Bed

Hotel location

Access and transport

Hotel services

NICO Asian Bar and Cafe

2 breakfasts

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby