Novotel Chennai Chamiers Road Hotel 5 stars

Customer review rating 4.4/5 770 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Chennai Chamiers Road
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+ 25 Services
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Room 1

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Hotel extras

  • KooX, Chennai's first and only Roof top and Asian grill

  • G Bar a music destination

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CHENNAI INTL APTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &
Anna Salai, Nandanam,
Tamil Nadu
600035
chennai
india

Tel: +914424302333

Fax: (+91)4424302334

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INTL APT At 13km / 8 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL At 9km / 5 miles

GPS :13.029779, 80.243564

Our accommodation(s)

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as higher floor rooms, 4 Pcs laundry, Evening snacks and beverages & 15% discount on Food and Beverage.

SUPERIOR KING ROOM- FREE WIFI & DROP TO US CONSULATE

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM - FREE WIFI & DROP TO US CONSULATE

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER ROOM - 24 HRS CHECK IN-OUT AND AIRPORT PICKUP

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER ROOM - COCKTAIL HOURS AND 24 HRS CHECK IN-OUT

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Indulge yourself with a variety of international, Indian and regional cuisine at Food Exchange, our All-Day Dining restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KooX - Rooftop Asian Grill

Type of cuisine: Japanese

KooX at Novotel Chennai Chamiers Road offers all this and then some. Conceptualised and curated by a team of chefs, who have worked extensively in restaurants across India, KooX brings together the best of Japanese and Sichuan cuisines in perfect harmony

GOURMET BAR

Non contractual photo

The GOURMETBAR essentially meets the customers' expectations of sensory experiences through its atmosphere, original design and numerous eating and drinking spaces where people can either be alone or meet others.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 125

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Chennai Chamiers Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

770 reviews

tripadvisor

TripAdvisor Rating 4.5/5

481 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located

Customer review rating 4.4/5

Sivasankar Families - 10/01/2021 Confirmed reviews ALL

Some what ok

Dear Siva S., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Okay. Not good and not bad

Customer review rating 4.4/5

Utpal M. Families - 02/01/2021 Confirmed reviews ALL

We stay 3 night there. Mosquito inside exucutive king bed size room, wash room and dining room for breakfast at 1st floor. I asked room service and reception many time to provide us allout or any kind of Mosquito repellant. But they didn't provide. I asked room service and reception many time to provide us extra bedsheet. But they didn't provide. Every time we called them, they told us that okay sir, will send to your room very soon. Complimentary breakfast is good. Other things are okay.

Dear Utpal, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Nice and safe stay

Customer review rating 4.4/5

Aneesha D. Couples - 27/12/2020 Confirmed reviews ALL

Nice and very safe placr with hygiene at its prime. Sanitizer everywhere in the hotel abd above all the staff are overwhelmingly helpful.

Dear Shane P., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good location

Customer review rating 4.4/5

Dinesh C. Business - 27/12/2020 Confirmed reviews ALL

It was a short stay but very good experience overall.

Dear Dinesh C., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Exceptional

Customer review rating 4.4/5

Bhupesh K. S. Business - 18/12/2020 Confirmed reviews ALL

I had an amazing experience of staying at Novotel Chennai. Firstly at front desk Amitabh welcomed me warmly and upgraded my room from Superior to Premium. Gave me the best room available with a amazing view. Secondly, Sampa one of the other front desk staffs of Novotel also taken goood care of me and extended my stay with ease. The food is awesome. I get 50% discount on dining after availing the membership of Accor. Thoroughly enjoyed my stay and looking forward to visit soon. And yes. From cleaning staff to service boys and girls at restaurants all are very azile and take good care of the guests. Appreciate their sencerity and hospitality. Until next time. Ciao.

Dear Bhupesh Kumar S., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with Amitabha, Sampa and with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Extremely slow service & Bed bugs

Customer review rating 4.4/5

Viswanaathan R. Families - 08/12/2020 Confirmed reviews ALL

I had checked in late in the night after driving down from Bangalore. Ordered for dinner after checking in and the service was extremely slow. This is despite my repeated requests for serving a couple of cups of milk for the kids - not waiting for the other food items to be ready. It took around 45 minutes for milk to be served. The bathroom fittings were falling off the hooks. The bed was full of bed-bugs and luckily we had our blankets which we used to cover the bed for a night's sleep. The breakfast buffet - was served at the table but was extremely slow. Overall - a big disappointment.

Dear Mr. R., It is with sincere regret that I note your dissatisfaction with our service and facilities and thank you for bringing it to our attention at Novotel Chennai Chamiers Road. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. Request you to treat this incident in isolation and not let it mar your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. Once again please accept my sincere apologies for your experience on this visit and assure you that the same is not a norm at our hotel. We really hope to see you soon at the hotel. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good stay

Customer review rating 4.4/5

Anonymous Couples - 24/11/2020 Confirmed reviews ALL

The hotel's improved facilities helped us have a rather pleasant and well rested weekend. The cocktail hour at KooX was a wonderful touch to unwind and set in the relaxed mood. As always, special thanks to Mr. Hira for making us feel at home with his impeccable hospitality. As usual, the ambience, food and service were marvelous. My only two small dissatisfactions were the room service staff using unprotected shoes inside the room and that I wasn't offered a reply when I repeatedly asked guest services about the complimentary breakfast for ALL members (this was mentioned in the television menu present in the room). Nevertheless, I do look forward to be visiting for a staycation in the near future.

Dear Krishena, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback especially for Hira from Koox. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your concerns about arrival experience and overall F&B. We hope your next visit will be more memorable than this visit. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Every thing was good, Except TV Feature and its remote control

Customer review rating 4.4/5

Pankaj R. Couples - 24/11/2020 Confirmed reviews ALL

Over all its very good , but excepted a bath tub in the bathroom.

Dear Pankaj, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your concern about the TV feature and the remote and we hope your next visit will be more memorable than this visit. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Great experience

Customer review rating 4.4/5

V Business - 24/11/2020 Confirmed reviews ALL

Very hygienic and clean hotel. Staffs are very helpful in all areas. Room was big and comfortable. Dinner was good and fresh .

Dear Vinod, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Lalu from the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good stay

Customer review rating 4.4/5

Kishore Couples - 20/11/2020 Confirmed reviews ALL

Initial room provided was not Ready. But staff were quick to respond and provided a change. Quality is best and comfortable stay. Food is way too Pricey

Dear Kishore, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience about the arrival and we will fine tune the process, we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Receptionist Amitabha was most helpful

Customer review rating 4.4/5

Rakesh Families - 20/11/2020 Confirmed reviews ALL

What stopped from a 10/10 was the restaurant Food was certainly below par as was the service

Dear Rakesh, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience about the breakfast and service which we will look into it and fix. Hope your next visit will be more memorable than this one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Fantastic stay

Customer review rating 4.4/5

V. N. Business - 20/11/2020 Confirmed reviews ALL

Excellent hygiene and cleanliness maintained in the room and hotel. Food was delicious and healthy . Spacious rooms and room cleaning sttaff was always polite and helpful.

Dear N., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Very good service , food and amenities

Customer review rating 4.4/5

Sridhar K. Couples - 19/11/2020 Confirmed reviews ALL

We stayed for 2 nights . Very happy with the Guest Experience Manager Mr. Ravi Agarwal who not only supported us with a cab from the airport but was answering immediately any doubts or clarifications we required during our stay. We had very good food on the 1st and 5th floor restaurants and staff (Surya and colleagues )were very professional and helpful. Our calls to the room dining services and other requirements like water bottles was promptly met. To conclude we have to say we were very happy to stay at Novotel and would recommend to others as well.

Dear Sridhar, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Ravi and Surya. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Best customer service, Well located, great service

Customer review rating 4.4/5

Am B. Couples - 09/11/2020 Confirmed reviews ALL

Where do I begin, My Husband and I stayed at Novotel for couple of weeks and we've had one of the best experiences. The staffs were very approachable and helpful. The hotel is very clean throughout and with the COVID-19, hotel staff made every possible effort to make our stay enjoyable and safe. Our room was spacious with everything that we needed. The location was very convenient for getting around and many activities. There was a staff member called Jananee who was particularly helpful, accommodating and deserves a special thanks for everything she had done. We do not know when will be our next visit to India but sure we shall return to this lovely place.

Dear B., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jananee. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Decent Experience

Customer review rating 4.4/5

Sarnab D. Business - 09/11/2020 Confirmed reviews ALL

I had stayed there for 21 days as part of my corporate booking. The service could have been better, though the room experience was satisfactory and peaceful. Coming to food, Breakfast was fulfilling and healthy but lunch and dinner could have been way better when it comes to taste and 5-star standard. Overall, a decent 7/10 experience!

Dear Sarnab, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience about food quality did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

good stay

Customer review rating 4.4/5

Erlic A. Solo - 07/11/2020 Confirmed reviews ALL

The hotel was clean and staff was very good

Dear Erlic, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Jananee and Chef Deepanwita. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Excellent service, clean, and Safe

Customer review rating 4.4/5

V. Families - 04/11/2020 Confirmed reviews ALL

Excellent Service from the day we stepped in and till we left. The hotel was maintained well during COVID situation, they took extra clean and things were kept clean. Food was good and overall their service was outstanding on all aspects.

Dear Nandagopal, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Amitabh from the Front Office. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Very basic

Customer review rating 4.4/5

Alak S. Business - 30/10/2020 Confirmed reviews ALL

Expected better room facilities, food is terrible. No place to spend time apart from room, atleast I was not informed about it at all. Laundry service is bad.

Dear Alak, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate about sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Well located

Customer review rating 4.4/5

Hameed Friends - 28/10/2020 Confirmed reviews ALL

Amenities are not given properly

Dear Hameed, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Convenient Stay

Customer review rating 4.4/5

Babu P. Families - 27/10/2020 Confirmed reviews ALL

Located at the heart of the city and easy access to all important places

Dear Babu P., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

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