Novotel Chennai Chamiers Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,213 reviews

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Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
Novotel Chennai Chamiers Road - Image 3
Novotel Chennai Chamiers Road - Image 4
City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu, 600035 CHENNAI, India

Description

Hotel extras

  • KooX - Rooftop & Asian grill & the Food Exchange an interactive buffet restaurant and kitchen

  • Airport is 25 mins away and the nearest shopping areas T Nagar & Pondy Bazar are 10 mins away.

  • 15 Mins away from the US Consulate & located at the heart of the city

  • This is a pet-friendly hotel and also features a rooftop swimming pool.

  • Nandanam metro station is 5 mins from the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

Modern, comfortable, and spacious rooms with work desk, sofa, tea/coffee, laptop compatible, safe, iron/ironing board, LED TV, Bluetooth speaker, and hairdryer.

  • Views:

    City View

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Premier room features added products and services: Rooms on higher floor, city view with lounge access - Happy Hours from 6 to 8 pm, WiFi & coffee machine.

  • Views:

    City View

Max. number of persons
4
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Premier room features added products and services 2 drinks coupons once during the stay, higher floor rooms with beautiful city view, enhanced bathroom amenities, WiFi & coffee machine.

  • Views:

    City View

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Sprawling 617 sq. ft. Suite. An unforgettable experience, Well designed room includes 1 Bedroom and separate living room. Premium WIFI, coffee machine

  • Views:

    City View

Max. number of persons
4
Area
From 57 m² / 613 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Keypad access code
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Bedding and towelAdditional charge
  • Blackout curtainAdditional charge
  • Blackout FacilitiesAdditional charge
  • Double GlazingAdditional charge
  • Hair dryerAdditional charge
  • IronAdditional charge
  • Ironing board and flat-ironAdditional charge
  • Separate closetAdditional charge
  • Shoe polisherAdditional charge
  • SlippersAdditional charge
  • Soundproof roomAdditional charge

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

Telephone
Fax +91 44 2430 2334
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • Chennai International Airport Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 108 rooms
  • One room for people with reduced mobility
  • 11 connecting rooms
  • 96 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Roof top Pool

  • Outside
  • On site

Inbalance

  • On site
  • On site
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 7.2 ft

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Park with sand pit

Accessibility

  • Elevators
  • Accessible parking

KooX - Rooftop Asian Grill

Photo out of - KooX - Rooftop Asian Grill

Koox - Rooftop Asian Grill at Novotel Chennai Chamiers Road serves Japanese and Sichuan-inspired cuisine, sushi and grills, paired with handcrafted cocktails at a stylish rooftop bar with stunning city views, ideal for evening dining.

Cooking style
Japanese
Classifications & labels
2026, 2025, 2024, 2023, 2022, 2021, 2020
Capacity
85
Accessibility
Accessible service
City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu, 600035 Chennai, India
Telephone +91 78248 08009
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Brunch
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Koox - Rooftop Asian Grill at Novotel Chennai Chamiers Road serves Japanese and Sichuan-inspired cuisine, sushi and grills, paired with handcrafted cocktails at a stylish rooftop bar with stunning city views, ideal for evening dining.

Begin your day at Food Exchange with a wholesome breakfast spread featuring global and regional favourites, live egg counters, fresh bakery selections, seasonal fruits, and nourishing beverages, served in a warm and welcoming all-day dining setting.

Enjoy the pool at Novotel Chennai Chamiers Road, perfect for work or leisure stays. Guests can relax, have fun, and create lasting memories in a vibrant and welcoming setting designed for both personal downtime and quality time with loved ones.

Fitness at Novotel Chennai Chamiers Road is multi-faceted with In Balance, a modern gym designed for business and leisure travelers. Whether on a work trip or family getaway, guests can enjoy personal workout time or shared wellness moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,213 reviews

Customer review rating 5.0/5

Arihant M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that Swathi and Khushi provided exceptional service. Your appreciation motivates our team to continue delivering memorable experiences for our guests. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.5/5

Theresa C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found our restaurant staff and reception team helpful and accommodating. Your comfort is our priority, and we look forward to welcoming you back in the future. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Mohanty A. Business - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and enjoyable. Your kind words motivate us to continue providing excellent service. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Aditya S. U. Business - Confirmed reviews ALL

Dear Guest , Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with our room service and the lack of coordination between departments. Your comments regarding the delay in response and the issue with the television have been noted, as they are crucial to our service standards. We strive to ensure all guests have a pleasant experience, and I regret that we did not meet your expectations in this instance. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Elangovan G. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Chennai Chamiers Road. We are delighted to hear that you enjoyed our cleanliness, breakfast offerings, and courteous staff. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that Swathi and Khushi provided exceptional service. Your appreciation motivates our team to continue delivering memorable experiences for our guests. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.5/5

Theresa C. Business - Confirmed reviews ALL

The staff at the restaurant on the first floor were extremely kind and helpful. The reception staff were also very helpful and kindly booked a cab for me.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found our restaurant staff and reception team helpful and accommodating. Your comfort is our priority, and we look forward to welcoming you back in the future. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Mohanty A. Business - Confirmed reviews ALL

Awesome

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and enjoyable. Your kind words motivate us to continue providing excellent service. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Aditya S. U. Business - Confirmed reviews ALL

had a short stay at Novotel. While most things were in place, I particularly found the efficiency of the room-service on lower side, and also the coordination between the reception and room-service was apparent. I called the reception multiple times, and had to wait for long to get the help. The TV wasn't working, and despite raising it, no attention was provided while I was around.

Dear Guest , Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with our room service and the lack of coordination between departments. Your comments regarding the delay in response and the issue with the television have been noted, as they are crucial to our service standards. We strive to ensure all guests have a pleasant experience, and I regret that we did not meet your expectations in this instance. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Elangovan G. Families - Confirmed reviews ALL

Well maintained very clean hotel for a very comfortable stay. Excellent spread for breakfast. Well trained and courteous staff everywhere.

Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Chennai Chamiers Road. We are delighted to hear that you enjoyed our cleanliness, breakfast offerings, and courteous staff. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.5/5

Grant M. Families - Confirmed reviews ALL

Clean and modern hotel. Great breakfast. I was disappointed that it was not explained to me until checkout that I could not use my food and drink discount at the rooftop bar / restaurant.

Dear Guest , Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness and modernity of our hotel, as well as the breakfast offerings. We apologize for any confusion regarding the usage of your discount at the rooftop bar and appreciate your understanding. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 0.5/5

Chiranjeevi P. Families - Confirmed reviews ALL

Dear Hotel Management Team, I am writing to express my serious disappointment and concern regarding the unpleasant experience my family and I encountered during our stay at Novotel Chennai Chamiers Road from 19 October 2026 to 21 October 2026. As a family travelling with children, we selected your hotel with the expectation of a safe, hygienic, comfortable, and family-friendly environment. Unfortunately, our experience was far below these expectations. 1. Serious Concern Regarding Swimming Pool Water Quality and Physical Discomfort The most concerning issue occurred after my children and I used the hotel's swimming pool. We experienced significant pain and irritation around our breast nipples following swimming. This caused considerable discomfort and anxiety for our family, particularly because children were affected. Concerned about these symptoms, I contacted our family doctor for medical advice. The doctor suggested that excessive chlorine levels or an inappropriate pH balance in swimming pool water could be possible causes of such irritation. Although the actual cause has not yet been established, this raises serious concerns about the quality, chemical balance, and safety monitoring of your swimming pool water. I consider this a serious matter because swimming pools in hotels are expected to meet appropriate hygiene and water-quality standards, especially when families and children use them. I request that your management investigate this incident and arrange for the pool water to be tested by a qualified professional. Please verify the chlorine concentration, pH level, and other relevant water-quality parameters and confirm whether the pool was operating within the applicable safety standards at the time of our visit. I would also appreciate clarification regarding the frequency of water-quality testing and the procedures followed to ensure the safety of children and other guests. 2. Unsatisfactory Room Ambience and Congested Space The room ambience was not satisfactory, and the space felt excessively congested. This affected our comfort and made our family stay less enjoyable than expected. The overall room environment did not provide the comfortable and relaxing atmosphere we anticipated from a hotel of your standard. 3. Unsuitable Environment for a Family with Children The overall hotel environment did not meet our expectations for a comfortable family stay. When travelling with children, safety, hygiene, comfort, and a welcoming atmosphere are essential. Unfortunately, our experience left us disappointed and concerned, particularly in light of the physical discomfort we experienced after using the swimming pool. I chose your hotel trusting its reputation and expected a pleasant experience for my family. Instead, this incident has caused considerable inconvenience, discomfort, and concern about the safety standards maintained at your property. I request that your management take the following actions: Conduct a thorough investigation into our swimming pool experience and the symptoms reported by my children and me. Verify the pool's chlorine levels, pH balance, and other relevant water-quality parameters, and review the testing records for the dates of our stay. Provide a written explanation of the pool maintenance and water-quality monitoring procedures followed during that period. Address the concerns regarding room comfort, congestion, and the suitability of the hotel environment for families with children. Provide an appropriate resolution and compensation for the distress, discomfort, and inconvenience experienced by my family. I expect this complaint to be treated seriously and investigated by the appropriate management team. Please provide a written response explaining your findings and the corrective measures taken, if any. My primary concern is the health and well-being of my children and family. I trust that your management understands the seriousness of a complaint involving possible swimming pool water-quality issues and physical discomfort experienced by guests. I look forward to your prompt response and a fair resolution. Yours sincerely, Dr. P. Chiranjeevi P.

Dear Guest, Thank you for your detailed feedback regarding your recent stay at Novotel Chennai Chamiers Road. I sincerely apologize for the discomfort and concerns you and your family experienced, particularly following your use of the swimming pool. Please be assured that guest safety and satisfaction are of utmost importance to us. I am currently reviewing the procedures for pool maintenance and water quality testing to ensure they align with our health and safety standards. Your comments regarding the physical discomfort experienced after swimming are being taken very seriously, and I will ensure that our team conducts a thorough investigation into this matter. Furthermore, I regret to learn that the room ambiance did not meet your expectations. We strive to provide a comfortable environment for families, and I will address your feedback with our housekeeping and maintenance teams to explore possible improvements. Please rest assured that I will communicate your concerns to the appropriate management team for further evaluation and action. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.5/5

Rhea S. Business - Confirmed reviews ALL

always a pleasure staying here!

Dear Guest , Thank you for your kind words regarding your stay. We are delighted to hear that you found your experience comfortable and enjoyable. It is always a pleasure to welcome you back to Novotel Chennai Chamiers Road. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Abhinav J. Business - Confirmed reviews ALL

Had an extremely good experience with the property’s staff, esp. Saima at reception who managed the reservation and stay requirements very well and the restaurant team esp. Rajshreshtha and others who took very good care. Thanks again!

Dear Guest, Thank you for your positive feedback regarding our staff's support and warmth during your stay. We are delighted to hear that Saima and the restaurant team made your experience enjoyable. Your kind words will be shared with them. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Shashidhar R. R. Business - Confirmed reviews ALL

I am a frequent traveller, but chennai charmis road...I was not comfortable..was staying in 319 room.no, faulty wardrobe..Ac rattling sound...I had to call the reception and they sent the technician to look into in the midnight.

Dear Guest , Thank you for sharing your feedback regarding your recent stay. I regret to hear that your experience did not meet your expectations, particularly concerning the issues with the room amenities. Your comments will be taken into consideration as we continuously strive to enhance our guest experience. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Umesh D. S. Families - Confirmed reviews ALL

Overall it was a excellent experience, maintained hygeine, staff was very friendly

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and appreciated our staff'S. friendliness and hygiene standards. Your kind words motivate us to continue providing exceptional service. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 0.5/5

Shashank B. Business - Confirmed reviews ALL

I complaint twice for tv issue , and engineer promised to comeback after coming one time and then disappeared. Also while check out I gave clear instructions but again they forgot to send the invoice online and doing follow up again they made a similar mistake and telling me to check from my end and unable to solve the issue

Dear Guest , Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the unsatisfactory service you experienced, particularly concerning the television issue and the difficulties encountered during the check-out process. Your comments highlight areas where we need to improve our communication and follow-through. Please be assured that we take such matters seriously, and I appreciate you bringing them to our attention. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.5/5

Raj K. Families - Confirmed reviews ALL

Jacuzzi is missing on any grade of room. It could be better to explain facilities and timing in a booklet for guests. Breakfast spread is good. Dinner buffet is ok. Staffs are attentive. Good for business stay.

Dear Guest , Thank you for your feedback regarding your recent stay. We appreciate your comments on our breakfast offerings and attentive staff. We acknowledge your suggestion regarding the communication of facilities and timings, and we will take this into consideration for future improvements. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Sanjay K. Families - Confirmed reviews ALL

Hotel wasn’t anywhere close to a 5 star , at best , a 3.5 star , disappointed with the overall stay and service

Dear Guest , Thank you for sharing your feedback. I regret that your experience did not align with your expectations of our hotel. We strive to deliver exceptional service and accommodations, and your comments will certainly be taken into consideration for future improvements. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Ravindra J. Families - Confirmed reviews ALL

I stayed with my wife and daughter, for me to attend a medical matter at the Apollo Cancer Centre. this is my 4th visit and it fits my requirement very well

Dear Guest , Thank you for your kind words regarding your recent stay with us. We are pleased to know that our hotel continues to meet your needs and provide you with comfort during your visits. We look forward to welcoming you and your family again soon. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Rohan A. Business - Confirmed reviews ALL

Great staff FOH and BOH. Good buffet spread for breakfast and dinner as well.

Dear Guest , Thank you for your wonderful feedback. We are delighted to hear that you appreciated our dedicated staff and enjoyed the buffet offerings. Your kind words will motivate our team to continue delivering exceptional service. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Gomathinayagam D. Business - Confirmed reviews ALL

Could see cockroaches in the room, water sink was clogged, Toilet flusher doesn't stop. Need to tab twice or thrice to stop others lots of water get wasted. Room had a broken chair. Can't adjust the height. Had to call house keeping to replace the chair...

Dear Guest , Thank you for your feedback. I regret to learn about the issues you encountered during your stay, including cleanliness and maintenance concerns. Your comments are valuable, and we will review them with our team to enhance our service quality. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.0/5

Arshad L. Families - Confirmed reviews ALL

Overall a comfortable stay

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Gyan B. Business - Confirmed reviews ALL

Comfortable and great bunch of staff, especially at the restaurant.

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and appreciated the efforts of our restaurant staff. Your kind words will be shared with the team. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 4.5/5

Satish P. Families - Confirmed reviews ALL

They stay was good with helpful staff.

Dear Guest , Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and our staff helpful. Your satisfaction is important to us, and we look forward to welcoming you back soon. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Other web-users rate our hotel

  • 380 reviews 9.5/10 Location
  • 934 reviews 7.7/10 Room
  • 2,687 reviews 9.2/10 Service
  • 25 reviews 6.1/10 WiFi
  • 1,385 reviews 8.5/10 Food
  • 533 reviews 7.6/10 Cleanliness
  • 489 reviews 9.4/10 Vibe
  • 401 reviews 8.8/10 Breakfast

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