Novotel Chennai Chamiers Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,064 reviews

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Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
Novotel Chennai Chamiers Road - Image 3
Novotel Chennai Chamiers Road - Image 4
City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu, 600035 CHENNAI, India

Description

Hotel extras

  • KooX, Chennai's first and only Roof top and Asian grill

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Our accommodation(s)

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

Telephone
Fax +91 44 2430 2334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,064 reviews

TripAdvisor Rating  5.0/5  1,634 reviews

Certificate of excellence 2024

Just above average experience.

TripAdvisor rating 3.0/5

bijoos TripAdvisor review

Pros: 1. Central location with 10-15 minutes drive to places like Mylapore, T.Nagar etc. 2. The rooms are mostly clean, unless you are worried about the patches on the couch etc. Cons: 1. We did not find the room to be that spacious for a family (two adults and a kid). 2. Breakfast is strictly average in terms of spread as well as taste. 3. Did not find the staff to be pleasant or happy while going about their work. Just as an example, the lady at the Food Exchange never even smiled. Not sure what kind of experiences the staff have gone through in the past, that make them so miserable at work. Would give this facility a pass during our next visit to the city.

Novotel chennai chammiers road not a worth to stay bad manegement experience

TripAdvisor rating 1.0/5

rahul g Friends getaway - TripAdvisor review

Hello I stayed at Novotel chennai on 15 nov 2024 to 17 November 2024 My experience about stay is not so good Room service is good But I have to wait a long to check in because rooms are not ready even I check in late around 4pm Some one also called me from hotel about my reservations and I told them about my room requirements then even they are not ready to welcome me I have to wait for check in Another thing is buffet is worst part No service no variety They don't have juices in breakfast and food is cold I asked for pranthas at time of dinner because buffet ready paranthas was cold and waited for an hour for one parantha I ordered after asking repaditily for my order Shefs even not care for my order they say to duty manager that they can't make parantha now ,what so unprofessional And after so long time iate somthing else and after long hour they bring pranthas which is so tasteless like they make them heartless Breakfast food is cold,dinner food is cold,you have to wait for even to call any one to order something because they don't have even enough staff at the time of buffet both in morning and night Reception staff also is not so heart warming people,only they doing there duties no hostipality But room cleaning department is only good thing No room view they have both sides Some guards wear dress some are without them You know when I enter this hotel looking those un professional guards I have a gut feeling my stay is going to be blunder Not staying again in lifetime and suggest for all people's who planning to book Novotel chennai to look for better High price but not worth And look for mr. Kamal kumar review also He is my friend staying with me at hotel at that time And also we have two rooms Both rooms black out on both days one by one ,no electricity for one hour in both rooms So worst experience

Dear Rahul, Thank you for taking the time to share your detailed feedback. I deeply regret to learn about the series of challenges you faced during your stay with us. Please accept my sincerest apologies for the delays, unprofessional service, and overall inconvenience you experienced. The issues you highlighted regarding check-in delays, buffet quality, staff responsiveness, and room maintenance, including the blackout incidents, are completely unacceptable. This is far from the experience we strive to provide, and I assure you that these concerns will be thoroughly addressed with the team. While I’m glad to hear you found our room cleaning service satisfactory, I deeply regret that the rest of your stay did not meet expectations. Your feedback is invaluable to us, and we will take the necessary steps to ensure improvements are made. Thank you for bringing this to our attention, and I sincerely hope you’ll give us another opportunity in the future to provide you with the service and hospitality you deserve. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Depressing Rooms. Poor Service.

Customer review rating 1.0/5

Piyush R. Business - Confirmed reviews ALL

1. The room are gray with black flooring. Poor Lighting. The room felt depressing. 2. the room smelt damp. Wet wood kind of dirty damp smell. 3. No Hand and face towels provided. 4. No hot water in the room. Complained 3 times. But even after that only warm water was provided.

Dear Piyush S., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

Well located and pleasant stay

Customer review rating 5.0/5

Satish S. Families - Confirmed reviews ALL

We had a great stay and staff were very friendly

Nothing special

Customer review rating 2.5/5

Sundara R. Families - Confirmed reviews ALL

Nothing memorable at all, except the overpriced room rates and transport services from the hotel.

Dear SundaraRajan A., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Amit Gera General Manager Novotel Chennai Chamiers Road

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Other web-users rate our hotel

  • 465 reviews 9.2/10 Location
  • 1,140 reviews 8.4/10 Room
  • 2,342 reviews 9.1/10 Service
  • 23 reviews 7.4/10 WiFi
  • 560 reviews 8.1/10 Cleanliness
  • 454 reviews 9.3/10 Vibe
  • 371 reviews 8.2/10 Amenities
  • 361 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.