Novotel Chennai Chamiers Road Hotel 5 stars

it was a good stay. the dining needs to be improved though. I was not given my card discount for buffet though the server first said it will be given. Service was good otherwise but food need improvement

I am frequent traveler to Chennai and we always have great stay here in this hotel.It is excellent property and well behaved professional staff.Makes all efforts to satisfy the customers.

Very satisfactory

We had a wonderful stay at the Novotel chamiers, reception, food exchange, koox staffs were excellent and very courteous with their services, special mention to the lady chef at food exchange from kolkata. Highly impressed with Manya at koox and how she runs the show. Little disappointed with the housekeeping as they are a bit lousy with cleaning up the room properly and providing daily toiletries which has to be improved compared to other Novotel properties (koh Samui/Bali Nusa Dua) we have stayed in! Overall a good stay and will visit again soon!

Check in was a problem. Took a lot of time.

I stayed Novetel Chennai chamiers road hotel from 27th to 29th Jan and check out at 9 pm on 29th Jan. The official who is sitting on reception does not even know about the timing and charges and was quite arrogant. Even I sent a mail regarding my poor experience to Mr. Sivaramkrishnan but he doesn’t even bother to respond. I am going to tell my company not to book this hotel in future. The Hotel like Novetel can do better.

Loved the room--- modern! Bed was comfortable. Loved the restaurant ! Awesome cocktails at the bar! Friendly staff. The breakfast buffet was excellent!

Comfortable rooms. Nice restaurant.

It took some time to get us checked in although we have made online check in, the rooms were not immediately available , we arrived at 4.30am the next morning of the day the hotel was booked. Besides that the WiFi connection can be improved with just one time login rather to login each time we exit/enter the room. Tea bags or coffee was not refilled, likewise on shampoo or shower bath so why pay the full amount each day? The room had iron but no ironing board. Other than that the staff there are quite friendly, there was a power cut in our room but they were kind enough to offer another room while they fix the issue. It is overall a good stay for family, services can be improved.

Hotel location was very convenient to move around city. Nice rooms and restaurants, specially rooftop. Service can be improved.

Overall we had a wonderful stay. The staff were most pleasant, helpful and always acted in a professional manner. Nothing was too difficult for them to do for us. Food in the restaurant was delicious and the selection was very vast, and all was very clean.

I was warmly greeted by hotel staff when I arrived. Check-in was quick. The room was quiet and well furnished. The hotel was close to restaurants and subway station. Of course auto and cabs are plenty. I like the breakfast - a mix of Indian and Western cuisines.

I have stayed there for one week. At first I satisfied about service and food.but after passed few days,I realized some staff of clean are lazy and just change towel ,didn’t clean up room.

Just what I needed - a nicely furnished room for me to relax during a long layover. All was well, but I wished that the room had more amenities, like slippers, bathrobes, or even a comb or razor. I also felt that the room could've been cleaner; I saw strands of long hair on some surfaces. Lastly, housekeeping came around at 5pm to forcibly check up on the minibar, which interrupted my rest. Would've been great if they didn't have to do that.

The reception and registration was smooth. All the staffs in the dinning was superb, always ready to serve the guetsts with personalized care. House keeping service was very good. All in all, a great stay.