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Novotel Chennai Chamiers Road Hotel 5 stars

Customer review rating 4.4/5 931 reviews

ALLSAFE approved hotel

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Novotel Chennai Chamiers Road
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+ 25 Services

Hotel extras

  • KooX, Chennai's first and only Roof top and Asian grill

  • G Bar a music destination

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • CHENNAI INTL APT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &
Anna Salai, Nandanam,
Tamil Nadu
600035 chennai
india

Tel: +914424302333

Fax: (+91)4424302334

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INTL APT At 13km / 8 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL At 9km / 5 miles

GPS :13.029779, 80.243564

Our accommodation(s)

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as higher floor rooms, 4 Pcs laundry, Evening snacks and beverages & 15% discount on Food and Beverage.

Our restaurants and bars

KooX - Rooftop Asian Grill

Type of cuisine: Japanese

KooX at Novotel Chennai Chamiers Road offers all this and then some. Conceptualised and curated by a team of chefs, who have worked extensively in restaurants across India, KooX brings together the best of Japanese and Sichuan cuisines in perfect harmony

FOOD EXCHANGE

Type of cuisine: International

Indulge yourself with a variety of international, Indian and regional cuisine at Food Exchange, our All-Day Dining restaurant.

GOURMET BAR

The GOURMETBAR essentially meets the customers' expectations of sensory experiences through its atmosphere, original design and numerous eating and drinking spaces where people can either be alone or meet others.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 125

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Chennai Chamiers Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

931 reviews

TripAdvisor Rating 5.0/5

722 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Not a great stay

TripAdvisor rating 2.0/5

Rohit_chakravorty Business - 20/09/2021 TripAdvisor review

I stayed in other Accor brands, but never faced such an uncomfortable stay. first of all, being an ALL member, I wasn't welcomed and also not given the complimentary drinks voucher which I was entitled to, until I asked. Next, the room had no supplies, and had to ask one by one for all need, and that too was not given in desired quantity. It felt embarrassing to ask for the needs in room in more numbers. For the F&B, the menu selection was not not planned at all. All the spread in breakfast was either South Indian or continental. there were no common dishes that people travelling from other regions could feed on. The desert for dinner had pathetic selection too. No cold deserts at all like Ice creams which are by default a spread in any buffets these days. Even the common toilet on the floor of restaurant was not cleaned well and had hell lot of mosquitoes. It's a very risky state if hygiene and also risk of infections through mosquitoes. I stayed recently in Novotel Goa and stay was memorable. But, this stay was memorable in a negative sense.

Dear Rohit, It is with sincere regret that I note your dissatisfaction with our service and facilities and thank you for bringing it to our attention at Novotel Chennai Chamiers Road. I apologize to read about your poor experience and I have addressed this with the team. Your comments have certainly raised areas of concern that needs to be addressed and will inspire us to strive harder for our future guests. Request you to treat this incident in isolation and let it not mar your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. Once again please accept my sincere apologies for your experience on this visit and assure you that the same is not a norm at our hotel. We really hope to see you soon at the hotel. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Always delighted to stay here..!

Customer review rating 4.5/5

Akash B. Business - 18/09/2021 Confirmed reviews ALL

Special thanks to Ravi Shankar from Sales for the last minute booking and to Vivek for excellent dinner service.

Dear Akash, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Ravishankar from Sales and Vivek from food and beverage team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Not great

Customer review rating 2.5/5

Sonika Business - 11/09/2021 Confirmed reviews ALL

I was first given a room with a handicapped bathroom. When requested a change I was given a room on the smoking floor where even the bed sheets were smelling of smoke. Had to request a change for a third room within a 2 night stay. None of the rooms were properly equipped.. no kettle, dental kit, hand towels etc. Would think twice before staying again.

Dear Ms. M., Thank you for your feedback and taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations with regards to room, food and overall services. I have personally addressed this with our concerned Teams and immediate training in this specific area will be imparted on priority. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

The worst experience ever!

Customer review rating 0.5/5

Anonymous Couples - 08/09/2021 Confirmed reviews ALL

I’ve been to many hotels, this was by far the worst ever. Super dull rooms with barely any amenities. Only The food was decent.

Dear Dew, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the dull lighting and prevent future occurrence. Post Covid, the supplies in the room and bathroom are on call basis. Our standard check in time is 2 PM, however we gave you the room at 12:30 PM and a late check-out until 3:30 PM on complimentary basis. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good Stay

Customer review rating 4.5/5

A. Couples - 07/09/2021 Confirmed reviews ALL

A weekend trip in Chennai.The stay was pleasant the hotel staff was courteous and polite. Kudos to Novotel Chamier road team.

Dear A., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good

Customer review rating 5.0/5

Aaron T. Families - 06/09/2021 Confirmed reviews ALL

It was nice and excellent . I enjoyed . Service is excellent. Internet connection is very slow . breakfast was wonderful . I like it

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For WIFI, we thank you for highlighting it to us and necessary action is taken to avoid any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Hospitality Excellence Redefined!

TripAdvisor rating 5.0/5

DrSubir 06/09/2021 TripAdvisor review

I was in Chennai for my US visa interview and had booked Novotel Chamiers Road for me and my family. It was an excellent experience. Employees are extremely conscious about customer experience and each would go beyond their job description to ensure customer satisfaction!

Dear Dr. Subir, It is a pleasure to have you stay with us at Novotel Chennai Chamiers Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Well located

Customer review rating 4.0/5

Ravikumar.b Business - 05/09/2021 Confirmed reviews ALL

Nice room good staff overall ok

Dear Ravi, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. I apologize for the unpleasant experience during your stay with us. Let me assure you that your feedback have been taken up with all the seriousness that it deserves and shared with the team to ensure that such incidents are not repeated in the future. We thank you for your valuable feedback which will help us in improving our service. My team and I look forward for another opportunity to welcome you back to the hotel and provide you with an experience that you rightfully expect from Novotel Chennai Chamiers Road. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Pleasant

Customer review rating 4.5/5

Rajesh R. Families - 03/09/2021 Confirmed reviews ALL

Room service was excellent, food was good, nice location and clean rooms.

Dear Rajesh, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with the room service and the Chefs. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

VERY GOOD STAY

Customer review rating 5.0/5

Sashank P. Families - 31/08/2021 Confirmed reviews ALL

All you need is a better lobby...otherwise your rooms your service your restaurant and food all where top notch....

Dear Sashank, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that the lobby did not meet upto your expectations. While we cannot change the size of our lobby, it is our constant endeavor to offer the best of our services to all our guests and honest feedback like yours help us to do so. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Stay was OK

Customer review rating 3.0/5

Anonymous Solo - 30/08/2021 Confirmed reviews ALL

Reception is slow. TV was not working properly. Room was not cleaned

Dear Ganesh, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Excellent Hospitality

Customer review rating 4.5/5

Raja N. Families - 29/08/2021 Confirmed reviews ALL

We had to check-in for a night owing to a situation at our original accommodation. My wife, our pet and I are driving all India in our personal decal clothed Renault Duster to spread the message of ills of spitting in public. We were so elated to see the entire staff is pet friendly and we had a wonderful time. Would like to see how we can tie up with Novotel for our stay in other cities.

Dear Raja, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For any future bookings in any Novotel (Accor) hotels, may I request you to contact me directly on h9… Stay safe and we look forward to welcome you back soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Excellent place to stay

Customer review rating 5.0/5

Tamil Business - 28/08/2021 Confirmed reviews ALL

Clean and well maintained. Friendly staffs

Dear T., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Nice stay. Good staff

Customer review rating 4.5/5

Gobinath Business - 27/08/2021 Confirmed reviews ALL

Enjoyed the stay

Dear Mr. V., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your feedback about the WIFI and necessary action is taken to avoid any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Novotel stay, Cheenai.

Customer review rating 4.0/5

Ronald T. Business - 26/08/2021 Confirmed reviews ALL

I was happy with my stay at Novotel, Chennai, it was what I expected.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback about the arrival experience and WIFI has been well noted and necessary action is taken to avoid any future occurrence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good Stay

Customer review rating 3.0/5

Smrati J. Solo - 25/08/2021 Confirmed reviews ALL

The quality of the food needs to improve. Also, for the vegetarian guests, the variety of food is very limited.

Dear Smrati, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience about food did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good Location - Average Service

Customer review rating 2.5/5

Bharath K. U. Friends - 21/08/2021 Confirmed reviews ALL

Big Disappointment

Dear Mr. U., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good centralized location.

Customer review rating 3.5/5

Prakash Business - 19/08/2021 Confirmed reviews ALL

Nice and cozy place. Not too far from then CBD. Good breakfast.

Dear Prakash, Thank you for taking the time to complete our Guest satisfaction survey during your recent stay at the Novotel Chennai Chamiers Road. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We look forward to welcoming you back in the very near future and in the meantime, if I may be of any further assistance, please do not hesitate to contact me. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Enjoyed Stay

TripAdvisor rating 4.0/5

Sudhakar2021 Business - 15/08/2021 TripAdvisor review

Good Location, Neat Clean spacious Room.Friendly front desk and Staffs, particularly the entrance gate Securities who was very cordial. Dinner was very delicious and spread was excellent. Enjoyed Stay. Delicuous Dinner.

Dear Sudhakar, Thank you for sharing your valuable feedback on this esteemed forum. It is certainly a great reward to read such praiseworthy feedback from our valued patrons especially, about the warm hospitality extended by our team members during the pandemic situation. Our team members at the hotel are continually striving to provide the best service and assistance in this crisis situation, hence the entire team is overwhelmed and encouraged by your generous comments. May I request you to contact me directly on h9636-gm@accor.com should I be able to assist you in any matter with regards to food and overall experience in future. Many thanks once again for choosing to stay with us and we eagerly look forward to welcome you back soon. Stay Safe! Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

Had a bad experience

TripAdvisor rating 1.0/5

211vikramr 29/07/2021 TripAdvisor review

there were mosquitoes in restroom. parking structure is not great thermostat still analog model, it is taking long time to cool compact room ,TV hd box .was not working well. list goes on .......................

Dear Vikram, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I apologize that your experience did not meet your expectations. It was unfortunate that such an incident has occurred during your stay with us. At Accor, service, hygiene and staff friendliness has been one of our prime focus. May I please request to treat this in isolation as this is not the norm at our hotel. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

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