Novotel Chennai Chamiers Road Hotel 5 stars

Customer review rating 4.4/5 727 reviews

Novotel Chennai Chamiers Road
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+ 25 Services
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • KooX, Chennai's first and only Roof top and Asian grill

  • G Bar a music destination

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CHENNAI INTL APTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &
Anna Salai, Nandanam,
Tamil Nadu
600035
chennai
india

Tel: +914424302333

Fax: (+91)4424302334

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INTL APT At 13km / 8 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL At 9km / 5 miles

GPS :13.029779, 80.243564

Our accommodations

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay. Premier room offers additional features & facilities such as higher floor rooms, 4 Pcs laundry, Evening snacks and beverages & 15% discount on Food and Beverage.

SUPERIOR KING ROOM- FREE WIFI & DROP TO US CONSULATE

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR TWIN ROOM - FREE WIFI & DROP TO US CONSULATE

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER ROOM - 24 HRS CHECK IN-OUT AND AIRPORT PICKUP

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

PREMIER ROOM - COCKTAIL HOURS AND 24 HRS CHECK IN-OUT

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Indulge yourself with a variety of international, Indian and regional cuisine at Food Exchange, our All-Day Dining restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KooX - Rooftop Asian Grill

Type of cuisine: Japanese

KooX at Novotel Chennai Chamiers Road offers all this and then some. Conceptualised and curated by a team of chefs, who have worked extensively in restaurants across India, KooX brings together the best of Japanese and Sichuan cuisines in perfect harmony

GOURMET BAR

Non contractual photo

The GOURMETBAR essentially meets the customers' expectations of sensory experiences through its atmosphere, original design and numerous eating and drinking spaces where people can either be alone or meet others.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 125

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Chennai Chamiers Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

727 reviews

tripadvisor

TripAdvisor Rating 4.5/5

413 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Generous hospitality

Customer review rating 4.4/5

Martine Y. Solo - 27/03/2020 Confirmed reviews ALL

I am staying at the Novotel Chennai in the time of the Corona Virus confinement, waiting for a "rescue" flight to France. The whole hotel team is absolutely wonderful even though they work under extra-ordinary circumstances. I could not be in a better place. I feel so privileged. Merci au personnel et à la direction de Novotel pour rester ouvert.

Dear Madam Y., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Absolutely overall Pathetic Experience

Customer review rating 4.4/5

Sudarshan M. K. Solo - 25/03/2020 Confirmed reviews ALL

At the time of check in the front desk team more than 20 mins for a confirmed check in. Then a decent room was given and then while ordering in room dining, they give all the food in a miniature portions. The fruit platter is smaller than the Vodka Glass. Check out is even more hassle and cumbersome, mini bar items settlement takes more time than ever and no bill is given for it.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Perfect Stay

Customer review rating 4.4/5

Pranoliver Couples - 21/03/2020 Confirmed reviews ALL

Wonderful place to stay in Chennai city.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Room is not upto the mark

Customer review rating 4.4/5

Ram K. Couples - 19/03/2020 Confirmed reviews ALL

We have booked a supreme room in Notovel but it was not as expected. The AC was not working in the room and the exhaust was also not working in the washroom. We were in a hurry to notify the staff upon leaving, so would like to mention here. Hope the rooms will be good. thank you.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good stay

Customer review rating 4.4/5

Goli A. C. Friends - 18/03/2020 Confirmed reviews ALL

Good security system & hospitality

Dear Ammanna, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Well Located and near to Airport

Customer review rating 4.4/5

Vinay K. Business - 14/03/2020 Confirmed reviews ALL

GOOD

Dear Mr. Vinay K., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Helpful Staff

Customer review rating 4.4/5

Dewi N. Business - 12/03/2020 Confirmed reviews ALL

I booked for 2 nights and took weekend escape package which includes buffet breakfast, late check out until 4pm, 1 major meal, evening with high tea & snacks, 2 pints of beer or a mocktail/person/night. When I arrived at check in desk, they said that booking was made for weekend escape, half board, room only. Meant that I would have to pay for breakfast and wouldn't get all mentioned as included in weekend escape package. 1 officer from accor membership was there too, explained the same that i booked for room only. When I asked about weekend escape package, they insisted that my booking was made for room only. They asked me to open and recheck the confirmation email, and there mentioned clearly : weekend escape, halfboard, room only. They couldn't explain why it was more expensive than ordinary room only, except that I got late check out until 4pm as weekend package. I was very sure that there were some misunderstanding. So I made the same booking again in front of them, with the same step as I did before. Then we saw what actually included all in the package. The check in officer (sorry, I forgot his name now) asked me to forward the screenshot captured in my hp to his WA. Later on he called me at room, explained that his manager said I could get all mentioned in the package. Thanks to his willingness to help and to understand me nicely. So I enjoyed my stay there in a perfect room, happily. Breakfast was very good, with more helpful and friendly staff. I will stay there again on my next visit to Chennai.

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Very much satisfied recommended to book here when there is a meeting.

Customer review rating 4.4/5

S. S. Business - 10/03/2020 Confirmed reviews ALL

comfortable & pleasant stay.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good location

TripAdvisor rating 4.5/5

Nanthakumar K 04/03/2020 TripAdvisor review

close to all areas/staff are great from front office to dinning area to housekeeping. Don't have to wait for anything. Parking is limited for out side vehicles but very accommodative to keep the vehicle inside the compound. Definitely will stay again out side view is limited but wont bother

Dear Guest, It is a pleasure to have you stay with us at Novotel Chennai Chamiers Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . I will definitely pass on your compliments to the entire team. It is encouraging as our guest’s satisfaction is our first concern. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best Regards, Supreet Roy General Manager Novotel Chennai Chamiers Road

bad customer service

Customer review rating 4.4/5

Gilles Business - 03/03/2020 Confirmed reviews ALL

1-I had booked a taxi an evening for the morning after; despite all guarantees made by the person the taxi was not here in the morning and the person at the desk was not aware of the booking, i was delayed in my business meeting 2-I requested an invoice by email when leaving the hotel i never received it 3-I sent an email (several weeks ago) to the hotel to request this invoice i never received it

Dear Gilles C., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General manager Novotel Chennai Chamiers Road

Good stay

Customer review rating 4.4/5

Sujata Business - 02/03/2020 Confirmed reviews ALL

Comfortable rooms and friendly service all around.

Dear Sujata B., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Great location with great price

Customer review rating 4.4/5

Nanthakumar K. Families - 02/03/2020 Confirmed reviews ALL

Front desk staff was very accommodating even though we showed up at 9AM for check in. Manager was great Staff at B fast area was exceptional Will love to return again

Dear Nanthakumar K., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

imparts Freshness

Customer review rating 4.4/5

Ram C. P. Business - 01/03/2020 Confirmed reviews ALL

Hotel is very clean and comfortable. The staff members are very professional.

Dear Ram Chandra p., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good hotel

Customer review rating 4.4/5

Ryo Business - 28/02/2020 Confirmed reviews ALL

Good hotel by rate

Dear Ryotaro Y., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

An outstanding stay!

Customer review rating 4.4/5

Reggie J. Couples - 27/02/2020 Confirmed reviews ALL

We enjoyed a warm welcome. Ravi Agarwal & Vijay S made us feel at home from the time we stepped into the hotel with a high degree of professionalism in customer service. The location was great for getting around the city and easy access to the Metro station. The room was very comfortable and clean. The Food exchange restaurant was great. The variety of food was delicious and the service was excellent. This was certainly one of the best in house dining we have experienced in Chennai. The following staff members at the Restaurant did a fantastic job. Sachin, Sumit, Lallu, Sumi & Gopi. We thoroughly enjoyed our stay and will definitely be back. The staff did everything right by recognizing our loyalty being a Gold member and went the extra mile to make our stay very comfortable and a memorable one. Well done to the team for an excellent job!

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

The overall experience in terms of stay and the food was okay. Cleanliness in the room can be improved

Customer review rating 4.4/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

The sheets in the room were not very clean. The floor especially the corners could be cleaned well. There was dust on the sheets which i had to clean before I used the bed. In addition, your front desk staff took my drivers license for verification and did not return it. I missed collecting it and even checked out. While returning to the airport, I realised that i did not have the license and went to the front desk to check and they had no clue what happened to it. I do not understand how the front desk staff did not realise he didnt return the license to me and then misplaced it. It took the rest of the team almost half a day to find my license.

Dear Ms Anu T., Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

good stay

Customer review rating 4.4/5

Vanitha G. Solo - 24/02/2020 Confirmed reviews ALL

my overall stay was fantastic, the staff were extremely helpfull and always willing to go the extra mile.Vijaykanth was brilliant the way he handled my queries and problems with one of the service provider.I was really in a panic state of mind and the gentleman really went out of his way to assist me. the manager at the bar Hira was also very good with the service I njoyed some good conversation with the guys at the bar.lastly but not least Kalai the chef, it was good , it felt so heartwarming, cos i was alone and these guys made me feel so at home..Once again thank you guys especially Vijaykanth front desk manager

Dear Ms. g., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Good Stay

Customer review rating 4.4/5

Sameer J. Business - 18/02/2020 Confirmed reviews ALL

Good stay. Will recommend to others. Kindly share Board landline number And Email for bookings or to get bills on mail

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. For any assistance please reach out to our hotel number +91…33 or email us at h9… Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Well located", "Good stay

Customer review rating 4.4/5

Ramnam S. Business - 17/02/2020 Confirmed reviews ALL

highly comfortable 7 a pleasant stay. would urge to make arrangements for dental kit,hair oil etc..

Dear Mr. Ramnam, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road

Amazing stay

Customer review rating 4.4/5

Prasanna K. Families - 17/02/2020 Confirmed reviews ALL

Very nice place to stay.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supreet Roy General Manager Novotel Chennai Chamiers Road
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