ibis Chennai OMR Hotel 3 stars

Customer review rating 4.4/5 1,066 reviews

ibis Chennai OMR
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+ 20 Services
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Room 1

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Hotel extras

  • Located on IT Expressway within 40 minutes to airport

  • Free Access to Sports Zone with 20 indoor and outdoor activities

  • Complimentary fastest WiFi speed of 8mbps

  • NICO Coffee House & Bar

  • Pay a little more and enjoy room with extra benefits at INR 999

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • CHENNAI INT AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Chennai OMR

Opp. Elcot Sez, IT Expressway,
Old Mahabalipuram Road,
Sholinganallur
600119
chennai
india

Tel: +914466444999

Fax: (+91)44/66444998

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INT AIRPORT At 18km / 11 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL RAILWAY STATION At 25km / 15 miles

GPS :12.905224, 80.229228

Our accommodations

The 189 well-designed rooms feature high-speed free Wi-Fi, LED TV, black out curtains, safe deposit, tea and coffee amenities along with a mini fridge - dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles.

STANDARD QUEEN ROOM - UNLIMITED WIFI-HD TV & TEA-COFFEE MAKER

Accessible room
  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

STANDARD TWIN ROOM - UNLIMITED WIFI-HD TV & TEA-COFFEE MAKER

Accessible room
  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

STANDARD QUEEN OR TWIN - FREE DRINKS - LAUNDRY

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft

STANDARD ROOM- 24HRS CHECK IN-OUT- AIRPORT PICK UP-DINNER- FREE DRINKS- LAUNDRY

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
Rooms

Our restaurants and bars

SPICE IT

Type of cuisine: International

The vibrant Spice It features an open kitchen concept. It serves a buffet breakfast to kickstart your mornings in Chennai and International cuisine for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE HUB

Non contractual photo

Enjoy light snacks and delectable soft beverages at 'The HUB' located at lobby level. Perfectly suitable for small gatherings and events

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 89

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 38 people

Find out more

Our guest reviews for
ibis Chennai OMR

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,066 reviews

tripadvisor

TripAdvisor Rating 5.0/5

268 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A calm place inside the city

Customer review rating 4.4/5

Saravanan Friends - 23/03/2020 Confirmed reviews ALL

Cool and nice, except missing the bar in the same premises

Dear Saravanan, We very much appreciate your comments regarding your stay at the ibis Chennai OMR. ibis is a global standard. Accor believes in standardizing the various brands to meet global parameters. At Ibis, we do not compromise on quality and value but help the guest save on price and hence we have priced our rooms in such a way that after removing all the frills, the guest gets the maximum benefit in terms of price paid in comparison to any International hotel in its segment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Terrible stay

Customer review rating 4.4/5

Aa Business - 21/03/2020 Confirmed reviews ALL

Was here for 3 weeks and was working night shift, I couldn’t sleep properly in the morning because the staff cleaning the room next to mine are always talking and bickering loudly every morning. The rooms are not sound proof as I can loudly hear the other rooms’ doors opening and closing. Even when someone is knocking the door beside my room, I hear everything. Even with the Do Not Disturb sign on the staff will knock on my door while I’m sleeping and even call my room while I was in the middle of online meetings, and they do this to ask about having my room cleaned. And I even had to emphasize that if I want my room cleaned, I will put the sign “Clean my Room” on my door. There are also mosquitoes inside my room which have bitten my legs while I’m sitting at the room’s desk. The water pressure in the bathroom shower and sink is also very weak, it takes me twice as long than normal to shower because rinsing myself from soap and shampoo takes much longer. I didn’t avail of breakfast during my first 2 weeks of stay because I sleep in the morning until past noon. What I did instead is order non-spicy lunch directly from a chef in the hotel, which then gets delivered to my room. The first few meals costed me 600 Rs per meal, but during the second week the prices slowly increased. Until one day, I ordered a pork dish which costed 748 Rs. The following day, I was given the same exact dish the day before but was charged 948 Rs. When I asked, they said it was because the day before I was not charged with the eggs that came with the meal, but the succeeding one included egg charges. After that, I cancelled ordering specially cooked meals for me. Then on my 3rd week, the front desk convinced me to avail lunch buffet because he clearly said that ibis hotel has international food during lunch (I cannot eat spicy food due to health reasons). But lo and behold when I went down for lunch I found that ibis only had Indian food in the lunch buffet which of course I can’t eat because everything is too spicy. So initially it was arranged with a lady at the front desk that I can have lunch instead at the hotel next door (Novotel) because that is the hotel with international food in their lunch buffet selection where I can find non-spicy food that I can eat. But when I had lunch at Novotel I got scrutinized for eating there since I do not stay in that hotel, which made me feel very uncomfortable. They made me feel like if I’m from ibis, I had no right to eat lunch at Novotel. I was shunned away. Is that how guests are normally treated? And when I raised this to the ibis front desk, instead of getting reassured I was even told that I had to pay more because I ate at Novotel and it was twice the cost of the lunch in ibis. I was in utter shock and confusion because this was not what was told to me when I availed the lunch, and yet every front desk receptionist I talk to was saying something different every time I ask them about it. So I just cancelled lunch altogether to avoid any further stress and headache. And then on the night before my check out day, I went to the front desk to settle my bills and request for airport transfer so that I’ll just leave my room card key upon check out. I clearly said my flight is at night so my checkout will be at 8pm the next day. Again take note I work in the night shift so I start sleeping from 5am to 6am. But on the day of my checkout the front desk called me at freaking 8:24AM, when I only had been sleeping for just 2 hours, to tell me that my cab is waiting for me to take me to the airport. So apparently, the front desk person I was talking to the night before when I paid my bills wasn’t paying clear attention when I said “8PM airport transfer”. Another evidence? She gave me the wrong credit card receipt when I finished the payment and even stapled it to my billing statement and put it in the envelope that she gave me. No one seems to be attentive or consistent enough in the front desk. So, defeating the purpose of me paying early, I had to pay again during check-out because my last day in the hotel wasn’t included in the charges I already paid for. It was just too much hassle for me even until the very end of my stay. And I am very tired of it all which includes having this much of issues to write about. But I’m saying this not to condemn the hotel but to point out the huge areas for improvement. I felt very mistreated in this hotel, I never had a peaceful sleep in 3 weeks nor was I able to eat normally. And I hope the hotel will seriously look into this because my company plans to have my other colleagues stay there as well in the future, which I will have to voice my opinion on whether they should do or not.

Satisfied

Customer review rating 4.4/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Washroom is too small even to fit in...

Dear Mr Kumar, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. We continuously strive to deliver the high standards of our services and we apologize if we were unable to meet your expectations. ibis being an economy brand of Accor with a very good presence worldwide. Our hotel rooms and bathrooms are designed after extensive market research to make optimum utilization of space and resources. We are very well known for our excellent value for money. However we also have upscale brands like Novotel in same premises which you may consider to experience the finest hospitality and luxury in Chennai. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Rohan Sable General Manager

Great service and amazing food

Customer review rating 4.4/5

Suraaj D. Business - 13/03/2020 Confirmed reviews ALL

I would certainly reckon anyone to stay here. Very satisfied with my stay here - - Great staff , very good service - highly courteous, helpful and tremendous focus on customer needs. - Great food - thoroughly enjoyed the breakfast during my stay here. - Good recreational activists available as well

Dear Suraaj, Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Best Regards, Rohan Sable General Manager

Good Stay

Customer review rating 4.4/5

Ashutosh T. Business - 13/03/2020 Confirmed reviews ALL

Nice clean rooms. Good breakfast spread. Well Maintained space overall.

Dear Ashutosh, Thank you so much for the review. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We look forward to welcoming you again in the future. Best Regards, Rohan Sable General Manager

Amazing experience

Customer review rating 4.4/5

Sachin T. Business - 12/03/2020 Confirmed reviews ALL

Great experience overall

Dear Sachin T., Thank you for your review and the kind words. We are pleased to hear that our warm hospitality and services met your expectations. Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. We look forward to welcoming you back. Best Regards, Rohan Sable General Manager Novotel ibis Chennai OMR

Good Stay

Customer review rating 4.4/5

Vivek Business - 11/03/2020 Confirmed reviews ALL

Laundry is too costly. Otherwise it was extremely good.

Dear Vivek, We very much appreciate your comments regarding your stay at the ibis Chennai OMR. ibis being an economy brand of Accor with a very good presence worldwide. I appreciate your suggestion in terms of pricing, we price our charges after extensive research and tried to keep as competitive as possible, however I take your feedback in the manner it is intended to help us improve on our services. It was indeed a pleasure for us to be at your service and we hope you will give us a chance to regain your confidence in the near future. Sincerely, Rohan Sable General Manager

Food Quality is not good

Customer review rating 4.4/5

Mr X. Business - 09/03/2020 Confirmed reviews ALL

I doubt the food items procurement, seriously management has to look into it. Its created health issues for me

Good stay

Customer review rating 4.4/5

Amera Business - 06/03/2020 Confirmed reviews ALL

Nice and comfy

Dear Amera, Thank you very much for your recent visit at ibis Chennai OMR where timeless elegance resides. The team here is very motivated to hear about your rating for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service. Warm Regards, Rohan Sable General Manager

Good and pleasant stay

Customer review rating 4.4/5

Swapnil Business - 06/03/2020 Confirmed reviews ALL

Overall stay was good. Restaurant food and breakfast arrangements were good.

Dear Swapnil, Thank you very much for taking the time to write a pleasant feedback. In our constant strive for excellence, reviews like these keep us motivated. It is our goal to provide consistent and top-notch services to all our guests and I'm happy to know we were able to achieve that through you. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Warm Regards, Rohan Sable General Manager

Average stay

Customer review rating 4.4/5

Raghavendra M. S. Business - 02/03/2020 Confirmed reviews ALL

It was as if no one cared about the guest. 1. No toiletries 2. No room service Even after requesting for it

Wonderful stay

Customer review rating 4.4/5

Pankaj G. Business - 01/03/2020 Confirmed reviews ALL

It was a wonderful experiance again , this time i stayed here for 31 days ,I have been staying at various hotels in many cities for the last 2 years but this is the best one as I was very pleased with the hospitality and friendliness of everyone at the IBIS Novotel OMR. Management and staff definitely went out of their way to make this a pleasant stay for me. Management always organise different activities for every group of customers like this time they organised dhaba festival specially for north indians. Special thanks to Mr. Bala ,Mr.suresh ,suarav they were extremely polite and helpful ,they really took care of my food and pleasant stay. the moment you need something they were always available to help everyone. I observed that some of the front desk staffs were professional and attentive, hospitable like Jenith ,Bindya , purabi. Finally i would like to mention about the security guards and a man who always standing at pool side ,all welcome the guests with smile and greetings. They do thier job well and keep everything under control. Keep it up.

Dear Pankaj, Thank you very much for taking time to share your feedback regarding your stay. We pride ourselves in delivering a unique and special experience for all our guests therefore I am pleased that we were successful in achieving this for you. It was a great pleasure having you and it would be a privilege to welcome you back again soon. Best Regards, Rohan Sable General Manager

Good stay

Customer review rating 4.4/5

Anand Business - 27/02/2020 Confirmed reviews ALL

Good stay.

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Over all a good stay.

Customer review rating 4.4/5

Praveen K. B. Business - 25/02/2020 Confirmed reviews ALL

I would say a week stay was amazing especially because of hotel staff's who take care of the guests so very well and any service required is attended with great care. Some of them are Saadika and Surabhi at tthhe front desk and nikhil at the Restuarant were exceptionally good aat their work.

Dear Praveen Kumar B., Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful stay and that you thoroughly enjoyed your stay at ibis Chennai OMR I will be sure to pass on your lovely comments to them to recognize their efforts; particularly Saadika, Surabhi and nikhil who had all gone above and beyond to make a difference. The team and I look forward to welcome you back again in the near future. Thank you again for sharing your experience, Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Comfortable, Good Location

Customer review rating 4.4/5

Glyn Couples - 13/02/2020 Confirmed reviews ALL

Had a 5 night stay at the IBIS. Staff extremely attentive. Room comfortable and clean. Hotel centrally located for our needs.

Dear Mr R., Thank you very much for your positive review of our property, your comments go a long way to provide our staff with confidence and support, and we appreciate that. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Very bad

Customer review rating 4.4/5

Ankur V. Business - 08/02/2020 Confirmed reviews ALL

No toiletries in the room Charged for food items that I did not consume. I didn’t look at the bill while I was checking out as I had a meeting and that’s why I had to rush out Extremely bad reception services. They asked me to come down when I told them that I am not able to the WiFi Bad food

Good awesome

Customer review rating 4.4/5

Nangunuri V. Business - 08/02/2020 Confirmed reviews ALL

Awesome

Dear v., Thank you very much for your recent visit at ibis Chennai OMR where timeless elegance resides. The team here is very motivated to hear about your feedback for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service. Warm Regards, Rohan Sable General Manager

to small rooms to live in, beds very scary low in space

TripAdvisor rating 5.0/5

Global53718423500 08/02/2020 TripAdvisor review

to small rooms to live in, beds very scary low in space. it is difficult to survive in those rooms. if you ask e i cannot recommend ibis hotels. my whole 3 day stay was spoiled. hotel as such was good with good food food but overall it is failing

Dear Guest, Thank you for your review. We express our sincerest apologies for not meeting your expectation with the size of the room. Please note that in the same Compo hotel premises, we have Novotel with spacious rooms and all 5 star facilities. We apologize once again for not meeting your expectations during your stay however, we look forwards to another opportunity to a offering you with a flawless family stay at Novotel Chennai OMR. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

good stay

Customer review rating 4.4/5

Jagan Couples - 06/02/2020 Confirmed reviews ALL

Rooms are good maintined, Room services is very delay, wash room is very small, dont have that much dinner meanu, electric shokis there in dryer it is very very less but that has to be immediatly actioned.

Good stay, well located, good response

Customer review rating 4.4/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

Well supported, well maintained

Dear Janani P., Thank you for taking out time to share your feedback with us. Our prime endeavor is to offer our guests with the best-in-class services and amenities. It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience. Best Regards, Rohan Sable General Manager
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