ibis Chennai OMR

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ibis Chennai OMR 3 stars

Customer review rating (ALL Rating) 3.8/5 276 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located on IT Expressway within 40 minutes to airport

  • Free Access to Sports Zone with 6+ indoor and outdoor activities

  • Complimentary fastest WiFi speed of 8mbps

  • Innovative Food and Beverage Options

  • Pets are allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

  • By plane

    CHENNAI INT AIRPORT At 18km / 11 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL RAILWAY STATION At 25km / 15 miles

GPS:12.905224, 80.229228

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICE IT

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

Our accommodation(s)

The 189 well-designed rooms feature high-speed free Wi-Fi, LED TV, black out curtains, safe deposit, tea and coffee amenities along with a mini fridge - dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles.

Our guest reviews

Our guest reviews for
ibis Chennai OMR

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  276 reviews

TripAdvisor Rating  5.0/5  275 reviews

Nice to stay

Customer review rating 5.0/5

Rao Couples - Confirmed reviews ALL

Good location, well cleaning,

Well maintained property, but lack of staff

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Property is well maintained. Room was clean and breakfast also good . I requested for menu card at room but they dint even after repeated requests. At the time of check out have to for half an hour in queue only one person available at reception. So i feel there is a lack of staff. Rest all ok

Disinterested Receptionist

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Disinterested Receptionist A smoking room was allocated Rooms were smelling

Good stay, near to Market

Customer review rating 4.5/5

Haresh C. Families - Confirmed reviews ALL

Tasty food n staff well with good service and neat n clean hotel

Delay in the response

Customer review rating 2.5/5

Prasanna J. Couples - Confirmed reviews ALL

Ibis will not respond in the night post 10PM. No one will picks up the call. Everytime I have to go down to reception and wake them up. Delay in the response..

Man power shortage

Customer review rating 2.5/5

B.kiran K. G. Business - Confirmed reviews ALL

Scanty staff for 200 around rooms failed to cater needs of guests in restaurant, front office, room service. No A La Carte menu is available except buffe for dinner. have to wait around 2 hours for dinner in the room which was served cold and testifies there is no one to bring. have to wait at reception even for key as in adequate staff failed to meet the demand at check out time. As Gold card member I am disappointed.

Well Located

Customer review rating 4.5/5

Nancy Business - Confirmed reviews ALL

Space around the hotel helps us not to get bored stay and relax outside instead of just staying in room. Sports activity along need to be improved bit.

Very good location with good stay

Customer review rating 4.0/5

Sai U. A. Business - Confirmed reviews ALL

The rooms are well ambient and well maintained.

Perfectly located but need better attention to the guest

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Admirable: Well located, hygienic room,nice buffet breakfast, flawless check-in and check-out, availed late check-out FOC till 1.30pm with a smiling response from guest care desk. Awful: Tiny shower room, No shower gel asked thrice but not given. No shower cap, no hair dryer.

Pathetic Hotel

Customer review rating 1.5/5

Tapash K. Families - Confirmed reviews ALL

Food was tasteless, cleanliness is bad, housekeeping not done on time, even complained couple of times, AC was not cooling properly. will never recommend

Well located

Customer review rating 4.5/5

Sasikumar Friends - Confirmed reviews ALL

Good one

Worst Service_Not acceptable

Customer review rating 1.5/5

Rohit Business - Confirmed reviews ALL

Hello, My check-in time was 2 pm and I have received the key at 5 pm. The worst experience for early check-in requests. They will always keep you waiting for at least 3 hrs. Apart from this experience overall food and other services are nice. Thank You.

Good Stay, but very average food.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel room is quiet compact and good enough for short business trips, the walls feel like wood dry wall, so a lot of the quiet time in the room is filled by echo's of tiny knocks and bumps all around from the neighbouring rooms. The bathroom is really tiny, could be a bit much for people with claustrophobia to handle, the water pressure on the plumbing is a tad bit too bad, especially the health faucet. The room I was put up at was very well kept and tidy, some reviews said some of the rooms were very poorly maintained with mould and mouldy smell in them but I didn't have any such issues. The place also has a very huge self parking area that was the best part for me since I drove down to Chennai and the safety of my car was a major concern. Staff were very courteous, my checkin process took less than 10 minutes and I was handed the keycard without having to wait for a really long time, did see some other guests that came in at the same time as I, who had to wait a while to get their rooms. The food is a major let-down, all the food is mostly from the same kitchen, the complex has 2 hotels and 2 separate restaurants but the same room service menu is handed out in both the spaces. Cant speak for the buffet's since I didn't opt for those but that would indeed be better value for money than ordering from the menu. Room service takes around 45-55 minutes to be sent to you after you order, the prices are a bit much, some items on the menu are better than the others. Tried one of the two restaurants hoping the food would be better than the room service menu, which is the pan Asian one present on the ground floor of the Novotel hotel block, the food didn't do justice to all the reviews the place had on google, got a mei goreng, which seemed like just some noodles with burnt cabbages, soy ketchup and not an ounce of sambal or any ingredient novel to Indonesian food. If the food wasn't so bad, I really would've considered staying here again for the next visit in a weeks time.

Excellent stay,well located

Customer review rating 4.0/5

Kayum Families - Confirmed reviews ALL

Very nice hotel, breakfast was very good.very tasty food. Lot of varieties.the security team is very friendly & helpful.i will love to visit again.thank you

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rayan Aranha General Manager

Excellent Experience

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staying at Ibis Chennai was good experience. It was a comfortable stay. Food provided was also good.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rayan Aranha General Manager

Worst stay. No services absolutely

Customer review rating 0.5/5

Govinda S. S. Families - Confirmed reviews ALL

From reception to housekeeping , rooms services none of the staffs were helpful or cooperative..I won't recommend this hotel to any of my friends or relatives any more.

Just about average

TripAdvisor rating 3.0/5

pramodmurthy20 TripAdvisor review

Rooms were clean, service was okay, I was disappointed with a few things like pool that was closed, breakfast buffet cost was told 799 per person but later got to know if was 799 for 2 people, so the information was not clearly passed on, i approached the buffet area asking for some salt for kids food the person there said there is no salt in the kitchen, unbelievable

Dear Pramod, Thank you so much for the review. It is with sincere regret I noted that you were not fully satisfied with all aspects of your visit. Please accept my sincere apologies for not having been able to meet your expectations in terms of pool services. I would like to take this opportunity to inform you that swimming is not operational due to the local government's COVID-19 restrictions. With regards to the breakfast charges, I'd like to let you know that our breakfast rates are INR 799+tax per person, however we have a special 1+1 promotion at reception where 2 persons can share a breakfast for the same price. however your feedback has been duly noted and assure to improvise on our services to enhance the overall stay experience. We hope this experience will not alter your confidence in ibis Chennai OMR, and that you will give us the opportunity of welcoming you again soon. Best Regards, Vivek Sudanthirapandian General Manager

Cost effective Branded hotel stay, but lack of service

TripAdvisor rating 3.0/5

Paradise54152785396 TripAdvisor review

Hotel Brand is Good, but Service is not up to the mark. My Family disappointed with the stay. 1. Allotted Room in a Floor where Smoking smell was horrible (Non Smoking Room / Floor, some) 2. Tolietary items (Towel, Soap, Dental Kit) kept only for 1 person, even though booked for 2 guests 3. Followed up with hotel staff, including Front office manager (5 calls & waited more than 45min) to get Coffee Stirring stick 4. Billing Lady tried misguiding me saying not possible to give single Invoice for 2 Rooms made with same Booking 5. Reward points not credited, done after my follow up + after 10 days

Dear Manjunath, Thank you for taking the time to share your feedback on your recent visit to Novotel ibis Chennai OMR. I sincerely apologize that we did not provide a memorable stay. Thank you for taking time out and speaking with Jyoti; the Guest Experience Manager of the hotel and sharing your feedback in length. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to the respective departments and will be addressed. I will make sure that necessary actions are taken to ensure a flawless experience for all our guests, through training & learning. Also, with regards to the rewards points, I have personally verified that your points have been credited to your account. Conscious that our explanations won’t erase the unsatisfying experience you have been through, we hope you will give us a chance to regain your confidence. Best Regards, Vivek Sudanthirapandian General Manager Novotel ibis Chennai OMR

to small rooms to live in, beds very scary low in space

TripAdvisor rating 1.0/5

Global53718423500 TripAdvisor review

to small rooms to live in, beds very scary low in space. it is difficult to survive in those rooms. if you ask e i cannot recommend ibis hotels. my whole 3 day stay was spoiled. hotel as such was good with good food food but overall it is failing

Dear Guest, Thank you for your review. We express our sincerest apologies for not meeting your expectation with the size of the room. Please note that in the same Compo hotel premises, we have Novotel with spacious rooms and all 5 star facilities. We apologize once again for not meeting your expectations during your stay however, we look forwards to another opportunity to a offering you with a flawless family stay at Novotel Chennai OMR. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

Awesome

TripAdvisor rating 5.0/5

Ajmal B Couples - TripAdvisor review

Hotel location is good... Great value for the money and Very friendly staff and excellent service! The name of the hotel meets hand in hand with the service and facilities Having nice restaurant with very good ambience Overall the stay was awesome

Dear Ajmal, Thank you for taking the time to write a review on TripAdvisor about your recent experience at the Ibis Chennai OMR. It is a pleasure to read that you enjoyed your stay with us. Your appreciation of our staff means a lot to us. I look forward to welcoming you back in the near future. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

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