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ibis Chennai OMR Hotel 3 stars

Customer review rating 4.4/5 1,092 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
ibis Chennai OMR
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+ 9 Services

Hotel extras

  • Located on IT Expressway within 40 minutes to airport

  • Free Access to Sports Zone with 20 indoor and outdoor activities

  • Complimentary fastest WiFi speed of 8mbps

  • NICO Asian Bar & Cafe

  • Pets are allowed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • CHENNAI INT AIRPORT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Chennai OMR

Opp. Elcot Sez, IT Expressway,
Old Mahabalipuram Road,
Sholinganallur
600119 chennai
india

Tel: +914466444999

Fax: (+91)44/66444998

Check-in from 14h00

Check out up to 12h00

  • By plane

    CHENNAI INT AIRPORT At 18km / 11 miles - Shuttle paying

  • By train

    CHENNAI CENTRAL RAILWAY STATION At 25km / 15 miles

GPS :12.905224, 80.229228

Our accommodation(s)

The 189 well-designed rooms feature high-speed free Wi-Fi, LED TV, black out curtains, safe deposit, tea and coffee amenities along with a mini fridge - dedicated to your comfort. Our bathrooms are well-fitted with health faucets and shower cubicles.

SWEET BED BY IBIS ROOM -10PCT OFF ON FOOD

Accessible room
  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

SWEET BED ROOM- EARLY CHECK-IN AND LATE CHECK OUT- QUEEN/TWIN

Accessible room
  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

STAYCATION ROOM- DINNER AND 2 DRINKS INCLUDED

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft

MYTIME- 24HRS CHECK IN AND CHECK OUT ROOM-QUEEN/TWIN

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft

Our restaurants and bars

SPICE IT

Type of cuisine: International

Indulge in simple, authentic flavours with a twist! Enjoy family celebrations, social gatherings or just unwind with your crew over a drink & quirky selection of bar bites at the bar next door, all within your reach.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 89

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 38 people

Find out more

Our guest reviews for
ibis Chennai OMR

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,092 reviews

tripadvisor

TripAdvisor Rating 5.0/5

270 reviews

Well located and good stay

Customer review rating 5.0/5

K. Couples - 11/04/2021 Confirmed reviews ALL

My first experience in ibis. It was good and well maintained. Luckily got 11th floor. Very awesome. Well maintained room but no sanitizer is available in rooms and serving ordered food is too late. I have just ordered 2 pepsi in reception and that ordered came in 30 minutes with two follow up. That's it. But overall experience it was good.

Dear K., We very much appreciate your comments regarding your stay at the ibis Chennai OMR. It is our priority to give you the best possible experience and we are sorry to hear about the issues with the room services however we have duly noted your suggestions and assure you that on your next visit you could experience a remarkable difference. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Fantabulous stay

Customer review rating 5.0/5

Dr. H. P. M. Couples - 30/03/2021 Confirmed reviews ALL

They made that my stay was super good, everything was perfect, whatever the necessary things I needed everything was already there in the room. It was a super good and perfect stay.

Dear Harish P., Thank you very much for your recent visit at ibis Chennai OMR where timeless elegance resides. The team here is very motivated to hear about your feedback for their services and now we were able to look after you with the passion we are known for. Looking forward to seeing you here soon with an enhanced experience in the overall service. Warm Regards, Rohan Sable General Manager
Customer review rating 5.0/5

C S. Business - 19/03/2021 Confirmed reviews ALL

A Very good experience gain by this trip..

Dear Chiranjit S., Thank you for choosing the ibis Chennai OMR. We appreciate the time taken to write this review on this Platform. We are happy to know that we were able to live up to your expectations and that you left with a positive impression of our product and services. We value your patronage and look forward to welcome you back Yours sincerely, Rohan Sable, General Manager.

Good stay

Customer review rating 5.0/5

Amalendu S. Business - 19/03/2021 Confirmed reviews ALL

It is very good hotel and peoples are very cooperative.

Dear Amalendu S., Thank you choosing to stay with us and for taking time to share your feedback for your stay at ibis Chennai OMR. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. I am delighted that the team at the Hotel has met your expectations and that you had an enjoyable stay with us. Feedback from discerning guests like you inspires us to strive for greater heights of excellence in service. We value your patronage and look forward to welcome you back Yours sincerely, Rohan Sable, General Manager.

Goor Stay

Customer review rating 4.0/5

Karthick Couples - 27/02/2021 Confirmed reviews ALL

Room was neatly maintained. Your chefs are wonderful, they cook foods very tasty and their hospitality is good.

Dear Karthik, Thank you for taking out time to share your feedback with us. We are delighted that you relished the culinary spread, and the services of our team especially Chefs impressed you. It was a pleasure serving you and we’ll be looking forward to welcome you back for another excellent experience. Warm Regards, Rohan Sable General Manager

Good stay

Customer review rating 4.0/5

Anonymous Families - 16/02/2021 Confirmed reviews ALL

We had a great experience...staffs were very friendly. We loved the food

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Chennai OMR. Please accept my most sincere apologies for being unable to live up to your expectations. I have made good note of your feedback regarding key card and the bed, please be rest assured, constructive feedback will be taken to the respective departments and will be addressed. I hope you will consider giving us another opportunity to be of service and we look forward to welcoming you back to Novotel ibis Chennai OMR. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Great ambiance

Customer review rating 5.0/5

Santhosh K. Couples - 02/01/2021 Confirmed reviews ALL

Safe stay

Dear Santhosh K., Thank you for sharing your experiences at the Hotel and for your recommendations on the forum. It is our constant endeavor to ensure the guests have a comfortable stay at the Hotel and they carry back warm memories of the experiences during their stay. It is a pleasure to note that the team at the Hotel has met your expectations and have been able to delight you on your visit. Your acknowledgement of the steps taken for enhanced hygiene and sanitization in the ‘All Safe’ program is sincerely appreciated Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back Best Regards, Rohan Sable General Manager

A calm place inside the city

Customer review rating 4.0/5

Saravanan Friends - 23/03/2020 Confirmed reviews ALL

Cool and nice, except missing the bar in the same premises

Dear Saravanan, We very much appreciate your comments regarding your stay at the ibis Chennai OMR. ibis is a global standard. Accor believes in standardizing the various brands to meet global parameters. At Ibis, we do not compromise on quality and value but help the guest save on price and hence we have priced our rooms in such a way that after removing all the frills, the guest gets the maximum benefit in terms of price paid in comparison to any International hotel in its segment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Sable General Manager Novotel ibis Chennai OMR

Terrible stay

Customer review rating 1.0/5

Aa Business - 21/03/2020 Confirmed reviews ALL

Was here for 3 weeks and was working night shift, I couldn’t sleep properly in the morning because the staff cleaning the room next to mine are always talking and bickering loudly every morning. The rooms are not sound proof as I can loudly hear the other rooms’ doors opening and closing. Even when someone is knocking the door beside my room, I hear everything. Even with the Do Not Disturb sign on the staff will knock on my door while I’m sleeping and even call my room while I was in the middle of online meetings, and they do this to ask about having my room cleaned. And I even had to emphasize that if I want my room cleaned, I will put the sign “Clean my Room” on my door. There are also mosquitoes inside my room which have bitten my legs while I’m sitting at the room’s desk. The water pressure in the bathroom shower and sink is also very weak, it takes me twice as long than normal to shower because rinsing myself from soap and shampoo takes much longer. I didn’t avail of breakfast during my first 2 weeks of stay because I sleep in the morning until past noon. What I did instead is order non-spicy lunch directly from a chef in the hotel, which then gets delivered to my room. The first few meals costed me 600 Rs per meal, but during the second week the prices slowly increased. Until one day, I ordered a pork dish which costed 748 Rs. The following day, I was given the same exact dish the day before but was charged 948 Rs. When I asked, they said it was because the day before I was not charged with the eggs that came with the meal, but the succeeding one included egg charges. After that, I cancelled ordering specially cooked meals for me. Then on my 3rd week, the front desk convinced me to avail lunch buffet because he clearly said that ibis hotel has international food during lunch (I cannot eat spicy food due to health reasons). But lo and behold when I went down for lunch I found that ibis only had Indian food in the lunch buffet which of course I can’t eat because everything is too spicy. So initially it was arranged with a lady at the front desk that I can have lunch instead at the hotel next door (Novotel) because that is the hotel with international food in their lunch buffet selection where I can find non-spicy food that I can eat. But when I had lunch at Novotel I got scrutinized for eating there since I do not stay in that hotel, which made me feel very uncomfortable. They made me feel like if I’m from ibis, I had no right to eat lunch at Novotel. I was shunned away. Is that how guests are normally treated? And when I raised this to the ibis front desk, instead of getting reassured I was even told that I had to pay more because I ate at Novotel and it was twice the cost of the lunch in ibis. I was in utter shock and confusion because this was not what was told to me when I availed the lunch, and yet every front desk receptionist I talk to was saying something different every time I ask them about it. So I just cancelled lunch altogether to avoid any further stress and headache. And then on the night before my check out day, I went to the front desk to settle my bills and request for airport transfer so that I’ll just leave my room card key upon check out. I clearly said my flight is at night so my checkout will be at 8pm the next day. Again take note I work in the night shift so I start sleeping from 5am to 6am. But on the day of my checkout the front desk called me at freaking 8:24AM, when I only had been sleeping for just 2 hours, to tell me that my cab is waiting for me to take me to the airport. So apparently, the front desk person I was talking to the night before when I paid my bills wasn’t paying clear attention when I said “8PM airport transfer”. Another evidence? She gave me the wrong credit card receipt when I finished the payment and even stapled it to my billing statement and put it in the envelope that she gave me. No one seems to be attentive or consistent enough in the front desk. So, defeating the purpose of me paying early, I had to pay again during check-out because my last day in the hotel wasn’t included in the charges I already paid for. It was just too much hassle for me even until the very end of my stay. And I am very tired of it all which includes having this much of issues to write about. But I’m saying this not to condemn the hotel but to point out the huge areas for improvement. I felt very mistreated in this hotel, I never had a peaceful sleep in 3 weeks nor was I able to eat normally. And I hope the hotel will seriously look into this because my company plans to have my other colleagues stay there as well in the future, which I will have to voice my opinion on whether they should do or not.

Satisfied

Customer review rating 3.5/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Washroom is too small even to fit in...

Dear Mr Kumar, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. We continuously strive to deliver the high standards of our services and we apologize if we were unable to meet your expectations. ibis being an economy brand of Accor with a very good presence worldwide. Our hotel rooms and bathrooms are designed after extensive market research to make optimum utilization of space and resources. We are very well known for our excellent value for money. However we also have upscale brands like Novotel in same premises which you may consider to experience the finest hospitality and luxury in Chennai. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Rohan Sable General Manager

to small rooms to live in, beds very scary low in space

TripAdvisor rating 1.0/5

Global53718423500 08/02/2020 TripAdvisor review

to small rooms to live in, beds very scary low in space. it is difficult to survive in those rooms. if you ask e i cannot recommend ibis hotels. my whole 3 day stay was spoiled. hotel as such was good with good food food but overall it is failing

Dear Guest, Thank you for your review. We express our sincerest apologies for not meeting your expectation with the size of the room. Please note that in the same Compo hotel premises, we have Novotel with spacious rooms and all 5 star facilities. We apologize once again for not meeting your expectations during your stay however, we look forwards to another opportunity to a offering you with a flawless family stay at Novotel Chennai OMR. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

Awesome

TripAdvisor rating 5.0/5

Ajmal B Couples - 20/01/2020 TripAdvisor review

Hotel location is good... Great value for the money and Very friendly staff and excellent service! The name of the hotel meets hand in hand with the service and facilities Having nice restaurant with very good ambience Overall the stay was awesome

Dear Ajmal, Thank you for taking the time to write a review on TripAdvisor about your recent experience at the Ibis Chennai OMR. It is a pleasure to read that you enjoyed your stay with us. Your appreciation of our staff means a lot to us. I look forward to welcoming you back in the near future. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

Nice place to stay

TripAdvisor rating 4.0/5

morthalaanilreddy Couples - 27/12/2019 TripAdvisor review

Price of hotel to stay is really worthy, but I find food is bit expensive. If your purpose of stay is to visit Chennai then they don't provide any day trips or or plans contacts, mostly you are on your own. Hotel service is really good and indoor games are there to have little fun.

Dear Anil Reddy, Thank you for taking the time to write a review on TripAdvisor about your recent experience at the Ibis Chennai OMR. It is a pleasure to read that you liked the price of hotel, service and the indoor games when you stay with us. Our front office team can guide you on the information about city attractions/tourist places and also can arrange cab services as well. I look forward to welcoming you back in the near future. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

Inefficient hotel

TripAdvisor rating 2.0/5

Storyteller530287 Couples - 17/12/2019 TripAdvisor review

Don't go by name. Select a non branded indian hotel instead. Hotel has a warehouse stay feel. Rooms are cranky. Staff is not polished. Other foreign brands available at same price like Holiday inn. The brand was deceiving

Dear Guest, Thank you for reviewing your recent stay with us. I am sorry about your experience with regards to the cranky room and about staff behavior,rest assured that I have noted your feedback and will most certainly pay constructive heed to the same. For your next booking, drop me a line at rohan.sable@accor.com, and we will strive to delight you on your next stay as we have one more hotel (Novotel Chennai OMR) in the same compound where you will get all 5 star facilities with spacious rooms. The team and I look forward to welcome you back soon. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

Second home

TripAdvisor rating 4.0/5

SenthilkumarB15 Business - 13/12/2019 TripAdvisor review

I stayed second time in the ibis chennai OMR hotel.Most of your team members are very friendly and helpful particularly Ajith,Ritu,Praveen and Ammu. You guys are doing great work.Keep it up. What went well? Service Food Smile and helpful team Sports Cab pick up and drop Check in Check out What went wrong? Air condition in the room Few of your team members are selectively smile and helpful.Please train them. Alright ! Looking forward to stay there when time permits Thank you !

Dear Senthilkumar, Thank you for taking the time to write a review on Tripadvisor about your recent experience at Ibis Chennai OMR. It is a pleasure to read that you enjoyed the food and our services. Our Associates Ajith,Ritu,Praveen and Ammu have been suitably recognized in view of the fact that you made a special mention of them. I have personally taken up your feedback on AC temperature and also the training needs to some of our team members. I look forward to welcoming you back in the near future. Best Regards Rohan Sable General Manager Novotel ibis Chennai OMR- An AccorHotels brand

My first time with IBIS OMR

TripAdvisor rating 5.0/5

Ashish P Business - 16/10/2018 TripAdvisor review

Everything went perfect right from the check in to check out and everything in between .... Jisan and Suresh you have an excellent team of performers with great serving attitude ... if I have to find some drawback here which is the distance from the city and airport but it works well for people who would like to work around the IT corridor and stay away from City traffic ..I have been staying at various Ibis India locations and if some one asks me to rate them i will have no hesitation in placing this OMR in top 5 along with my other favorites Hyderabad Hitec City and Bangalore City center ....

Dear Ashish, Thank you for choosing us as your accommodation choice during your visit to Chennai and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of the ibis Chennai OMR experience. It is our pleasure for us to host such a loyal guest and we were amazed to know that you had an overall outstanding stay in our hotel together with our hospitality and services of the staff. Jisan and Suresh are delighted to know that you loved their small gestures of genuine care. Our team strives to provide every guest with a memorable stay and we are so glad that we were able to live up to your expectations. Thank you for your patronage towards ibis Chennai OMR and we all look forward to your next visit. Best Regards, Maverik Mukerji General Manager Novotel ibis Chennai OMR- An AccorHotels brand

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