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Mercure Compiègne Sud Hotel 4 stars

Customer review rating 4.4/5 1,965 reviews
Mercure Compiègne Sud Hotel
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Hotel extras

  • "Home-made" cuisine made using fresh produce

  • Enclosed secure car park

  • BeIN Sports package in all rooms

  • Family suites

  • Only 20 minutes from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Compiègne Sud Hotel

Rue Robert Schuman
60610
lacroix saint ouen
france

Tel: +33344303030

Fax: (+33)3/44303044

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT DE PARIS - CDG At 43km / 26 miles

  • By plane

    ROISSY CDG At 50km / 31.07 miles

  • By train

    GARE DE COMPIEGNE At 10km / 6 miles

GPS :49.380119, 2.785925

Our accommodations

The Mercure Compiègne Sud hotel welcomes you to its modern rooms with air conditioning and free WIFI. All our rooms have a flat-screen TV and tea and coffee making facilities. Our Privilege Rooms are equipped with a Nespresso coffee machine and iPhone/iPod docking station. You'll also enjoy VIP touches: essential bath oils, bathrobes, slippers and free minibar.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with a double bed and sofa

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 21m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite

  • Max. number of persons: 4
  • Area: From 42m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RESTAURANT

Type of cuisine: French

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The intimate atmosphere of our bar is open throughout the day for pleasant moments of relaxation. Come and enjoy our summer bar and terrace (open seasonally).

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 300 m²

  • Maximum capacity: 270 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Compiègne Sud Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,965 reviews

tripadvisor

TripAdvisor Rating 4.0/5

291 reviews

comments to billing

Customer review rating 4.4/5

Josef R. Business - 06/02/2020 Confirmed reviews ALL

Dear Monsieur Arnaud, Sorry for writing in English, but my French is not good enough to detail my comments sufficiently in French. But I guess, also the English version should get the point across. First of all I like the Mercure Hotel in Compiegne. The hotel is well located, provides parking, breakfast is good, rooms are quiet and the beds are excellent (I like hard mattresses). The rooms are clean and the staff is polite and helpful. But one issue I don't like. The rooms are very warm, at least the one I was in (Room 139 if I remember correctly). Despite I even started the air conditioning instead of the heater the room didn't cool off at all. At least the temperature stayed above a comfortable sleeping temperature. And with the roof directly in front of my window I didn't want to leave the window open all night. But what confused me the most, was the fact, that when I wanted to check out, the front desk hostess wanted to charge my personal credit card. The reservation was made via the company's booking portal www.basf-hotels.com. As the payment type the company virtual credit card was confirmed. After a longer discussion we left with the clerk's promise to clarify the issue afterwards. When I checked my e-mail the next day I was very surprised to find an invoice in my mail inbox. Now I am wondering how we ensure that the next time the room charge is truly directly billed to the company credit card. Thank you for your comment. Cordialement Josef R.

Dear Mr. R. In my turn I will answer you in English since my German language is not very good. I am sorry that the reputation of the Mercure Compiègne sud hotel has been degraded in your eyes following the billing problem mentioned, I would however like to tell you that the payment for the room was made using the virtual credit card number which was given by your booking tool. I keep these elements at your disposal if you need them, In addition it is normal in our procedures to take your own bank imprint because the extra rooms are not supported by your company. I hope I have answered your questions and I hope to have the chance to welcome you again. Very respectfully. Arnaud Boinet director

Good stay

Customer review rating 4.4/5

Marc G. Couples - 21/01/2020 Confirmed reviews ALL

Not too well located as a little distant from Compiègne, however the hôtel was recently reformed and refurbished and it is overall quite satisfactory. Personnel is nice and helpful.

Dear Mr. G. I am delighted to read that you appreciated the facilities and the location of the Mercure Compiègne Sud Hotel, far from the bustle of the city center in the green calm of the Compiègne forest and the banks of the Oise near the A1 highway. Thank you for sharing this feeling with us and I hope to welcome you during a next stopover. Respectfully. Arnaud Boinet director

John T.

Customer review rating 4.4/5

John T. Couples - 27/12/2019 Confirmed reviews ALL

Very good. First great thing was the secure parking as I was enroute to grandchildren for Xmas had to leave things in car. Dinner was excellent only regret was lot if coughing and sneezing now I have it!

Dear T., Thank you for your appreciation following your stay at the Mercure Compiègne Sud Hotel. It is with pleasure that I receive your feelings. Also, I will not fail to share it with my whole team. Your satisfaction is the greatest reward for all of us. I look forward to welcoming you soon. Receive, Sir, my warm greetings. Arnaud Boinet Site Director

Hotel was as expected.

Customer review rating 4.4/5

Susan Families - 19/12/2019 Confirmed reviews ALL

Hotel was great. Beds comfortable. Great breakfast.

Dear SUSAN, Thank you for your appreciation following your stay at the Mercure Compiègne Sud Hotel. It is with pleasure that I receive your feelings. Also, I will not fail to share it with my whole team. Your satisfaction is the greatest reward for all of us. Thank you also for your comments which are precious to me. I look forward to welcoming you soon. Receive, Madam, my warm greetings. Arnaud Boinet Site Director

Peter S.

Customer review rating 4.4/5

Peter S. Couples - 04/12/2019 Confirmed reviews ALL

ALL GOOD except the evening meal wine costs. We were stunned by your price levels. Normally we would have a leisurely evening meal with a bottle of wine! Last Saturday we had two small glasses. You should address this "turn off".

Dear Mr. Scoot, I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. Regarding our wine list, the prices of our first bottles start at 24 € in large format, on pretty coast of the rhone, Anjou or Languedoc quality wines guaranteed selection "Mercure" I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

Very nice stay.

Customer review rating 4.4/5

Anonymous Families - 17/11/2019 Confirmed reviews ALL

Good clean room, excellent breakfast.

Dear Sir S., I thank you for taking the time to share with us your feelings after your stay at the Hotel Mercure Compiègne Sud. You enjoyed your stay and notament your breakfast and our quality of service. I hope to have the chance to welcome you again. Respectfully. Arnaud Boinet General manager

Great visit

Customer review rating 4.4/5

Jan Couples - 30/09/2019 Confirmed reviews ALL

Staff were very friendly and helpful. Restaurant staff were efficient and friendly. Food was very good. Room was clean and comfortable.

Dear Madam P., Thank you for your appreciation following your stay at the Hotel Mercure Compiègne Sud. It is with pleasure that I receive your feelings. Also, I will not fail to share it with all my team. Your satisfaction is the most beautiful reward for us all. Looking forward to welcoming you soon I hope. Receive, Madam, my warm greetings. Arnaud Boinet Site Director

Excellent, from start to finish, pity it was only one night

Customer review rating 4.4/5

Helen Friends - 22/09/2019 Confirmed reviews ALL

Relaxing after a long drive from reception book in, the bar and the restaurant and the beds so relaxing

Good

Customer review rating 4.4/5

Anonymous Business - 14/09/2019 Confirmed reviews ALL

Good and friendly service. Only comment was housekeeping was very loud early in the morning though my room was near the service room

Ms. L. I thank you for taking the time to share with us your feelings after your stay at the Hotel Mercure Compiègne Sud. You have appreciated our equipment and our quality of service, know that the comfort of our customers remains our priority is why I note with great attention your observation in order to proceed to the corrective measures. I renew my thanks, respectfully Arnaud Boinet General manager

Convenient Hotel at the boundary of the town

Customer review rating 4.4/5

S. F. Couples - 14/09/2019 Confirmed reviews ALL

Quiet room as requested. Standard environment. Acceptable bed size. - You know what you get.

Dear Sir S., I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

one-Day B. stay

Customer review rating 4.4/5

Oneday B. Business - 10/09/2019 Confirmed reviews ALL

one night during B. trip

Disappointed

Customer review rating 4.4/5

Chris W. Couples - 02/09/2019 Confirmed reviews ALL

The accessible room was unsatisfactory in several respects - in particular: too small for easy movement of wheelchair and for transfer from chair onto bed; tiled floor dangerously slippy when wet. Evening meal: steaks very tough and gristly; wine very expensive - cheapest bottle 24 euros, no piches; more emphasis on fancy presentation than rounded proper meals. Unbelievable that welcome free drink for one person only when booking was for two.

Dear Madam and Monsiuer W., I take note of your feelings with regret following your stay at the Mercure Compiègne Sud hotel. I am sorry that none of our rooms could match your needs, as you have seen us looking for the best solution. Regarding our catering offer, please note that I note your observations with great attention in order to improve our quality of service. I renew my thanks for this stay and hope to have the chance to welcome you next time. respectfully Arnaud Boinet director

A very pleasant stay

Customer review rating 4.4/5

Andrew Couples - 01/09/2019 Confirmed reviews ALL

We enjoyed our stay. It allowed us to visit a couple of local attractions.

Dear ANDREW B., I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

our Fourth stay at this Hotel

Customer review rating 4.4/5

Richard K. Families - 27/08/2019 Confirmed reviews ALL

Friendly English speaking staff, secure parking, good food at Dinner and Breakfast. we had a problem with one of the beds in our room but this was dealt with quickly and fairly by the Manager. still our favourite stopover!

Dear Mr K., I thank you again for this new stopover at the Mercure Compiègne Sud hotel, I am delighted to read that this technical incident did not degrade the trust you have given us So I hope to welcome you with your family for a very long time. respectfully Arnaud Boinet director

Did what it was expected to do.

Customer review rating 4.4/5

Nick A. Couples - 24/08/2019 Confirmed reviews ALL

Fine

Good hotel

Customer review rating 4.4/5

M. Business - 16/08/2019 Confirmed reviews ALL

Good hotel with a nice room cleaned and well equipped. The reception team was helpful. The dinner was okay but the menu is a bit light but the big issue is the breakfast ! 2 buses from Germany and the team did not manager properly the breakfast ! 30 minutes to get eggs and bread... this is not very professionnel... When you know that the hotel will be sold out please make sure everything is well managed !

Cher Monsieur M., Je vous remercie pour votre commentaire suite à votre séjour à l'Hôtel Mercure Compiègne Sud. C’est avec plaisir que je reçois votre appréciation. Vous avez aimé notre accueil et nos équipements. Votre satisfaction est notre principal objectif c'est pourquoi je note avec beaucoup d'attention votre ressenti sur notre petit déjeuner afin de corriger cette notion de qualité de service fondamentale. Dans l'attente de vous accueillir prochainement je l'espère. Recevez, mes salutations respectueuses Arnaud Boinet Directeur de site

Friendly, efficient and solid value

Customer review rating 4.4/5

Esben Families - 31/07/2019 Confirmed reviews ALL

Very good. We arrived late as part of trip from Spain to Denmark and had not reserved a room. The reception attendant was very friendly and found a family room. Value including breakfast was very good. Rooms are modern and clean.

Satisfaisante

Customer review rating 4.4/5

Anonymous Business - 22/07/2019 Confirmed reviews ALL

Hotel confortable

Cher Monsieur D., Je vous remercie pour votre appréciation suite à votre séjour à l’Hôtel Mercure Compiègne Sud. C’est avec plaisir que je reçois votre ressenti. Aussi, je ne manquerai pas de le partager avec toute mon équipe. Votre satisfaction est la plus belle des récompenses pour nous tous. Dans l'attente de vous accueillir prochainement je l'espère. Recevez, Monsieur, mes salutations chaleureuses. Arnaud Boinet Directeur de site

Pleasant stay to start holidays

Customer review rating 4.4/5

Elout V. Families - 15/07/2019 Confirmed reviews ALL

Solid, convenient, not fancy. Just good. One thing to improve. All the lights are on 1 switch, except for very small reading lamp. This means it is all or nothing wrt lights on or off

RAS

Customer review rating 4.4/5

G. Business - 27/06/2019 Confirmed reviews ALL

RAS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cher Monsieur G., Je vous remercie pour votre appréciation suite à votre séjour à l’Hôtel Mercure Compiègne Sud. C’est avec plaisir que je reçois votre ressenti. Aussi, je ne manquerai pas de le partager avec toute mon équipe. Votre satisfaction est la plus belle des récompenses pour nous tous. Dans l'attente de vous accueillir prochainement je l'espère. Recevez, Monsieur, mes salutations chaleureuses. Arnaud Boinet Directeur de site
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