Mercure Compiègne Sud Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 653 reviews

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Mercure Compiègne Sud Hotel - Image 1
Mercure Compiègne Sud Hotel - Image 2
Mercure Compiègne Sud Hotel - Image 3
Mercure Compiègne Sud Hotel - Image 4
126 Rue Robert Schuman, 60610 LACROIX SAINT OUEN, France

Description

Hotel extras

  • Green Key certificate

  • Enclosed, secure and free car park

  • Restaurant at L'Epicerie - cuisine based on fresh and seasonal products

  • Family Suites

  • 20 min from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege room with a double bed and sofa

Photo out of - Privilege room with a double bed and sofa

Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Expresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • BathrobeAdditional charge
  • SlippersAdditional charge

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
See availabilities

Enjoy a family stay and reserve these two connecting rooms: one is equipped with a large bed and the other with twin beds. Individual air conditioning, mini fridge. Bathroom with bathtub or shower

Max. number of persons
4
Area
From 42 m² / 452 sq ft

Bedding

Twin bed(s) x2

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with twin beds and duvets, individual air conditioning, flat-screen TV with satellite channels, mini fridge, tea and coffee making facilities and free WIFI. Bathroom with bathtub or shower. Connecting rooms available on request.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accessible Room with 1 double bed, free WIFI, tea- and coffee-making facilities and bathroom with shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Bathroom has 60” diameter turning radius or space for T-turn

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Compiègne Sud Hotel

126 Rue Robert Schuman
60610 LACROIX SAINT OUEN
France

GPS:49.380119, 2.785925

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 92 rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 3 connecting rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Express Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Fitness

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Skating rink

  • Nearby

Gym

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Horseback riding

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private

A L EPICERIE COMPIEGNE SUD

Photo out of - A L EPICERIE COMPIEGNE SUD

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

Cooking style
French
Chef name
Maufroy Jean Sebastien
Capacity
67
Accessibility
Accessible service
126 Rue Robert Schuman, 60610 Lacroix Saint Ouen, France
Telephone +33 3 44 30 30 30
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

Book

The intimate atmosphere of our bar is open throughout the day for pleasant moments of relaxation. Come and enjoy our summer bar and terrace (open seasonally).

From 6:30 am, start the day with a hearty buffet breakfast in the restaurant. If you prefer, order the continental breakfast in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  653 reviews

Customer review rating 4.0/5

Axel K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Nicolae F. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Catalin Z. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Clive W. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Andrew J. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Nicolae F. Business - Confirmed reviews ALL

exelent accuille

Customer review rating 4.0/5

Catalin Z. Solo - Confirmed reviews ALL

Excellent breakfast. Nice welcome.Clean and cozy interior. The AC can be turned off. Parking is large and safe but the parking lots are quite smalls. All 3 Pillows are hard which is not comfortable . Common areas (especially the floor hallways) are outdated

Customer review rating 3.0/5

Clive W. Couples - Confirmed reviews ALL

Ok but no more.

Customer review rating 3.5/5

Andrew J. Families - Confirmed reviews ALL

We have used this hotel over many years as our preferred stopping point on the way back to the UK, and always enjoyed the chance to have one last French dinner in the restaurant.

Customer review rating 4.5/5

Max E. Solo - Confirmed reviews ALL

The hotel is well-located, close to the autoroute and has a secured parking space. My room was clean, quiet and modern. Breakfast had lots of variety and was offered in a nice sunny room. The staff were very friendly.

Customer review rating 4.0/5

Rob D. Couples - Confirmed reviews ALL

Friendly reception at wellcome desk. Spacious room. Correct breakfast.

Customer review rating 4.5/5

Andrew M. Solo - Confirmed reviews ALL

Comfortable room and bed. Nice ambience throughout hotel

Customer review rating 3.0/5

Frederic M. Business - Confirmed reviews ALL

A very long time for a modification of the reservation at the registration. Rooms are old and the place to work are not comfortable. (ex. Plastic Chair and tow small tables)

Customer review rating 3.0/5

Dirk L. Families - Confirmed reviews ALL

Nothing special received as gold member

Customer review rating 4.5/5

Vladimir D. Business - Confirmed reviews ALL

Everything was just good with all customer wishes taking into account.

Customer review rating 5.0/5

Romain P. N. Business - Confirmed reviews ALL

Excellent, literie formidable

Cher Monsieur, Nous vous remercions pour votre commentaire élogieux concernant notre literie. Nous sommes ravis que votre séjour ait été agréable et que vous ayez trouvé le confort que vous recherchiez. Au plaisir de vous accueillir à nouveau, Stéphanie, Cheffe de réception Hôtel Mercure Compiègne Sud

Customer review rating 5.0/5

Stuart C. Families - Confirmed reviews ALL

Used the hotel as a quick stop travelling home. Staff were super helpful, i. parked in the underground car park late and staff helped me to activate the charger. Rooms were great and had everything you would expect.

Customer review rating 1.5/5

Jean P. Business - Confirmed reviews ALL

too small bed sheet and poor preparation making difficult slepp

Customer review rating 4.5/5

John R. Solo - Confirmed reviews ALL

Very good only fault was a blocked drain in the shower

Customer review rating 4.5/5

Ian W. Couples - Confirmed reviews ALL

Easy to find, very efficient welcome and fully accessible for wheelchair users. Room was very well equiped, clean and comfortable. Good secure parking. Although in a commercial area the hotel was very quiet. Food quality very good but limited menu for an extended stay. Changes to the menu were done for us as we dont eat cheese.

Customer review rating 0.5/5

Chiu M. Couples - Confirmed reviews ALL

The window of the privilege room for us can’t be closed. The cover of sofa bed is burned and broken by an iron before. Therefore, we asked the reception desk to give us another privilege room. We were put aside and waited for 15-20 minutes to get the response since the receptionists were dealing with other clients who arrived after us. Then the reception desk offered us a classic room + breakfast instead of the same privilege room for replacement. However, the sink in the classic room was leaking underneath. Only one of us went downstairs to have breakfast the next day morning since the breakfast was not attractive at all. The overall experience was very bad and we will never ever stay at Mercure Compiègne Sud hotel.

Dear Mr CHIU, Thank you for taking the time to share your feedback. We are sincerely sorry that your experience at our hotel did not meet your expectations. The condition of the sofa and the window in your room clearly fell short of the standards we aim to maintain, and we fully understand your disappointment. Following your complaint, our reception team immediately assisted you and arranged for a different room so that your stay could continue in better conditions. Our technical and housekeeping teams have also taken the necessary steps to prevent such situations from recurring. While this incident is regrettable, it does not reflect the quality of service we are committed to delivering. We do hope you will give us the opportunity to restore your confidence in a future stay. Kind regards, Charlotte FOSTER | Directrice

Customer review rating 4.5/5

Martin P. Couples - Confirmed reviews ALL

Excellent staff, very nice room, good facilities, close to amenties.

Dear Mr. P., Thank you very much for taking the time to share your experience at Mercure Compiègne Sud. We are delighted to hear that you enjoyed your stay, especially the quality of our staff, your room, and the facilities. Regarding your feedback on the evening meal options, I am pleased to inform you that our new Autumn menu was introduced on September 29th, offering a wide variety of dishes. We hope this will enhance your dining experience during your next visit. We also appreciate your comments about our sustainability initiatives and will continue working to make them more visible to our guests. It was a pleasure to welcome you, and we look forward to the opportunity to host you again soon. Kind Regards, Charlotte FOSTER | General Manager

Customer review rating 5.0/5

Kevin T. Couples - Confirmed reviews ALL

Lovely hotel in a good location. Excellent staff, always very helpful. Nice room, very clean. Free secure parking was a boon.

Dear Mr. T., Thank you very much for taking the time to share your experience at the Hôtel Mercure Compiègne Sud. We are thrilled to hear that you had a wonderful stay and that everything met your expectations. Your positive comments about our team and the facilities, especially the free secure parking, are greatly appreciated. It is always our goal to provide a seamless and enjoyable experience for our guests. We look forward to welcoming you back in the future. Thank you once again for your kind words. Kind Regards, Charlotte FOSTER | Directrice

Customer review rating 1.5/5

Christopher P. Families - Confirmed reviews ALL

Very tired needs refurbishment. Staff very friendly. Parking secure. Just tired has an old hotel smell

Dear Sir, Thank you for sharing your feedback. We are pleased to hear that you appreciated the friendliness of our team as well as the secure parking. We are sorry to learn that some aspects of your stay did not fully meet your expectations. Your comments are valuable to us and will be taken into consideration to improve our guests’ experience. We look forward to welcoming you again. Best regards, Stéphanie Front desk manager

Other web-users rate our hotel

  • 95 reviews 8.5/10 Location
  • 313 reviews 7.1/10 Room
  • 277 reviews 8.9/10 Service
  • 151 reviews 8.5/10 Breakfast
  • 93 reviews 8.6/10 Cleanliness

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