Mercure Compiègne Sud Hotel 4 stars

Name: Mercure Compiègne Sud Hotel
Address: LACROIX SAINT OUEN, 60610, FRANCE
Telephone: (+33)3/44303030
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 2,375 reviews

ALLSAFE approved hotel

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+ 19 Services

Mercure Compiègne Sud Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Compiègne Sud hotel wishes you a warm welcome. Come and relax on our recently renovated bar terrace and enjoy one of our 92 spacious, soundproofed rooms with air conditioning and free WIFI.

BOINET ARNAUD, Hotel Manager

Mercure Compiègne Sud invites you to spend a relaxing stay - in true Picardy style - at this renovated venue. With an Art Deco-inspired interior design, this Compiègne hotel offers a fitness centre and six meeting rooms. Focusing on local artisanal products, our bar and restaurant with a terrace offer authentic dishes made on the premises and a selection of locally brewed beers. At breakfast, you will find honey from the hotel's own hives.

With an enclosed, secure car park at no additional charge, this Compiègne hotel is perfect for guests touring the area by car. Our location on the A1 motorway gives you easy access to so many nearby attractions: the city centre, Compiègne forest, the palace and its gardens, the banks of the Oise River, the Armistice memorial, Château de Pierrefonds and Astérix Park. Located a 30-minute drive from the Charles de Gaulle airport, our hotel is also only 45 minutes from Paris by train.

from which to explore the region, whether you're here on business or pleasure. Worth a look are the chateaus at Château Chantilly,Compiègne and Pierrefonds, as well as the region's many museums. And why not go and watch a match at the RCC rugby Stadium?

Hotel extras

Labeled ALLSAFE by Bureau Veritas
Enclosed, secure and free car park
beIN Sport in all bedrooms
Family Suites
20 min from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Compiègne Sud Hotel

Rue Robert Schuman
60610 lacroix saint ouen
france

Tel: +33344303030

Fax: (+33)3/44303044

Check-in from 12h00

Check out up to 12h00

By plane
AEROPORT DE PARIS - CDG At 43km / 26 miles
By plane
ROISSY CDG At 50km / 31.07 miles
By train
GARE DE COMPIEGNE At 10km / 6 miles

GPS:49.380119, 2.785925

Hotel services

Check-in from 12h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

A lEpicerie

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

Our accommodation(s)

The Mercure Compiègne Sud hotel welcomes you to its modern rooms with air conditioning and free WIFI. All our rooms have a flat-screen TV and tea and coffee making facilities. Our Privilege Rooms are equipped with a Nespresso coffee machine and iPhone/iPod docking station. You'll also enjoy VIP touches: essential bath oils, bathrobes, slippers and free minibar.

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege room with a double bed and sofa

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Family Suite

Max. number of persons: 4
Area: From 42 m² / 452 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with twin beds

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 300 m²
Maximum capacity: 270 people
Maximum banquet capacity: 160 people

Find out more

Comfort and quality as expected

V M. Families - 09/11/2021 Confirmed reviews ALL

Travelling through.. looking for Mercure..easily found on D200..lucky route! Happy with all service under refurbishment.

Good and friendly service

A. N. Couples - 24/10/2021 Confirmed reviews ALL

very pleasant stay. The hotel is located in a business area close to main roads which makes it very suitable for the travelling businessmen than for a longer stay as a tourist.

Disappointing

B. Couples - 21/10/2021 Confirmed reviews ALL

Although potentially good, modern hotel, our stay was spoilt by lack of attention to detail/lots of small failingas. Some examples: gate of locked parking not working, room safe not working, shaving mirrir hanging loose, basin plug bathroom broken, waste bin lid broken, tv cables hanging loose. Restaurant perhaps under construction, but very brightly lit, no atmosphere and several ingredients missing in the (already limited) menu choice. Some staff disinterested, fortunately some others had the right customer focus. Disappointing for a Mercure/ this price.

Poor!

Imran Families - 20/09/2021 Confirmed reviews ALL

Booked one night, half pension. Baby bed was available, but partly broke… Dinner was awful, just awful! As starter I got cold spaghetti with pesto, when I told the waitress it was cold, the reply was ‘that is how it should be’. Yeah right, lived in Italy 1.5 years, this is not right! Main was a fish brochette, placed on three leaves of salad. Plain, no taste, and not enough. Just sad… For dessert a brick of cold chocolate brownie, ok but nothing more. Breakfast was ok, served (as with dinner) in the cold and unpleasant meeting room as the restaurant was being renovated. When checking out, an additional €10 was charged without reason. Told the guy at the lobby, who wasn’t capable of depositing it back.

Dear Imran, I take note of your return with regret following your stay at the Mercure Compiègne sud hotel, I note that you were not sensitive to the decision taken by our chef and that this disappointment had a significant impact on the entire of your stay, I am sorry to know. As you mentioned, we are currently renovating our catering areas to better accommodate our customers. I therefore hope to have the chance to welcome you again at a future stopover so that you can discover them. I ask you to receive my most respectful greetings. Regards Arnaud BOINET Director

Nice remodel since I last visited

Dave N. Couples - 02/02/2021 Confirmed reviews ALL

Welcomed in a warm friendly manner and service was top notch - Thank You!

Dear Mr. N. D., Thank you for your appreciation following your stay at the Hotel Mercure Compiègne Sud. It is with pleasure that I receive your feedback. Also, I will be sure to share it with my whole team. Your satisfaction is the greatest reward for all of us. I hope to welcome you soon. Receive, Sir, my warm greetings. Arnaud Boinet director

comfortable and safe

George A. W. Couples - 28/01/2021 Confirmed reviews ALL

Well located hotel off the Autoroute to Calais. Well organised for a safe stay in these Covid times. Good meals served in the room.

Cher Monsieur W., Tout d'abord, je vous remercie pour vos commentaires très favorables suite à votre séjour à l’hôtel Mercure Compiègne Sud Je suis ravi de découvrir que vous avez apprécié les précautions prises par nos collaborateurs pour votre sécurité ainsi que l'emplacement de l'Hôtel loin de l'agitation du centre ville dans le calme verdoyant de la forêt de Compiègne et des berges de Oise à proximité de l'autoroute A1. Dans le cadre de cette crise exceptionnelle due à la COVID 19, la labellisation ALL Safe, délivrée par Bureau Veritas, nous permet de garantir que toutes les mesures sanitaires sont scrupuleusement prises durant votre séjour. Je ne manquerai pas de partager vos appréciations avec toute mon équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui redouble d'attention, particulièrement en ce moment. J'espère avoir le plaisir de vous accueillir prochainement. Nous vous prions de croire, Cher Monsieur, à l'assurance de notre meilleure considération. Arnaud Boinet Directeur

Nice hotel

K. Business - 17/10/2020 Confirmed reviews ALL

Nice hotel with good handling of the cleaning due to corona

Dear Mr. K., First of all, thank you for your very favorable comments following your stay at the Mercure Compiègne Sud hotel. I am delighted to discover that you have appreciated the precautions taken by our employees for your safety. As part of this exceptional crisis due to COVID 19, the ALL Safe label, issued by Bureau Veritas, allows us to guarantee that all health measures are scrupulously taken during your stay. We will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who redouble their attention, especially at this time. We hope to have the pleasure of welcoming you soon. Please accept, Dear Sir , the assurance of our highest consideration. Arnaud Boinet Director

Room 445 to much Sound of machines

Warren R. Business - 28/09/2020 Confirmed reviews ALL

The machine outside the window was turning on and off all night impossible to sleep to noisy It makes a vibrating noise on the window

Dear Mr. R., Thank you for choosing the Mercure Compiègne Sud hotel for your stay. Your general assessment seems to have been marred by noise disturbances from a neighboring room. I am sorry to know. My team has done everything in its power to restore a comfortable situation, however this was not enough for you, which is why I renew my apologies. Despite this incident, I hope to have the chance to welcome you again by then I send you my most respectful greetings. Sincerely, Arnaud Boinet Directeur de site

Comfortable stay

Gerrit V. D. Couples - 26/08/2020 Confirmed reviews ALL

Pleasant experience overall. Room was very clean. Good breakfast buffet given the Covid-19 limitations.

Beste meneer van D., Bedankt dat u de tijd heeft genomen om uw gevoelens na uw verblijf in Hotel Mercure Compiègne Sud met ons te delen. U waardeerde ons niveau van hygiëne en de nauwkeurigheid van ons speciale Covid 19-gezondheidsprotocol. Weet dat uw opmerkingen over de verbeterpunten voor mij zeer waardevol zijn om onze kwaliteit van dienstverlening te verbeteren. Dank u Met respect. Arnaud BOINET Regisseur

Convenient f

D. Couples - 13/08/2020 Confirmed reviews ALL

Fine

Dear Mr. D. I am delighted to read that you appreciated the facilities and the location of the Hotel Mercure Compiègne Sud, far from the bustle of the city center in the green calm of the Compiègne forest and the banks of Oise near the A1 motorway. Thank you for sharing this feeling with us and I hope to be able to welcome you at a future stopover. Respectfully. Arnaud Boinet director Directeur de site

comfortable, quite with good secure parking

A R. Business - 24/07/2020 Confirmed reviews ALL

We chose the Mercure Compiegne Sud because we needed secure parking for a large vehicle on our way back to the UK and a hotel with a restaurant so we did not have to go out and find one. The hotel was in a quiet location and our room very clean and comfortable. They only seem to provide towels for one person as standard so, if you are two, you need to ask. The staff were helpful and we ate on their outside terrace and decided to order a bottle of Provence rose with our meal, as it was a hot, sunny evening. We were shown a menu (understandably limited due to the corona virus situation) but not shown a wine list and were very shocked when we were charged 40 euros for the rose which, from past experience, should have cost nearer 20 euros. The outside terrace was definitely in need of a face-lift with tired, grey plastic tables and chairs and planters with dead plants but guess it has been neglected during lock-down and there are now only limited staff so it's not a priority.

Dear Mrs. R. Thank you for choosing the Mercure Compiègne sud hotel for your stopover, you explain to me that you generally appreciated the contact with our employees. however you mention the cost of our catering offer, Indeed the crisis we are all going through has changed some aspect of service unfortunately the price of our raw materials have remained fixed, which is why we are not able to reduce our prices to the level of our catering offer as we have been able to do by example for the price of our rooms. I hope you will understand that. In the hope of welcoming you at a next stopover, please receive my respectful greetings, Madam. Arnaud Boinet Director

Quiet and well located

Pascal Business - 07/07/2020 Confirmed reviews ALL

Nice stay despite the covid constraints

comments to billing

Josef R. Business - 06/02/2020 Confirmed reviews ALL

Dear Monsieur Arnaud, Sorry for writing in English, but my French is not good enough to detail my comments sufficiently in French. But I guess, also the English version should get the point across. First of all I like the Mercure Hotel in Compiegne. The hotel is well located, provides parking, breakfast is good, rooms are quiet and the beds are excellent (I like hard mattresses). The rooms are clean and the staff is polite and helpful. But one issue I don't like. The rooms are very warm, at least the one I was in (Room 139 if I remember correctly). Despite I even started the air conditioning instead of the heater the room didn't cool off at all. At least the temperature stayed above a comfortable sleeping temperature. And with the roof directly in front of my window I didn't want to leave the window open all night. But what confused me the most, was the fact, that when I wanted to check out, the front desk hostess wanted to charge my personal credit card. The reservation was made via the company's booking portal www.basf-hotels.com. As the payment type the company virtual credit card was confirmed. After a longer discussion we left with the clerk's promise to clarify the issue afterwards. When I checked my e-mail the next day I was very surprised to find an invoice in my mail inbox. Now I am wondering how we ensure that the next time the room charge is truly directly billed to the company credit card. Thank you for your comment. Cordialement Josef R.

Dear Mr. R. In my turn I will answer you in English since my German language is not very good. I am sorry that the reputation of the Mercure Compiègne sud hotel has been degraded in your eyes following the billing problem mentioned, I would however like to tell you that the payment for the room was made using the virtual credit card number which was given by your booking tool. I keep these elements at your disposal if you need them, In addition it is normal in our procedures to take your own bank imprint because the extra rooms are not supported by your company. I hope I have answered your questions and I hope to have the chance to welcome you again. Very respectfully. Arnaud Boinet director

The best Mercure so far

Guillermo F Family - 05/01/2017 TripAdvisor review

I've been in many Mercure hotels and do far this is the best one: cozy place, kind people always looking to make your stay pleasant and to close the circle, a good breakfast. Great place to stay, and close to a marvelous town.

Dear Customer, Thank you for this charming comment and I am delighted to learn that your stay perfectly took place. In the pleasure to welcome you. Very cordially Philippe Bellengé General Manager

demo trip oct 2016

1patrickj2016 Business - 01/11/2016 TripAdvisor review

We were greeted with a very hospitable welcome. The room was very comfortable room and quiet, just what was needed for a good night's rest. Breakfast was most enjoyable enough to set you up for a busy day. The wifi works and is fast. For a business trip what more do you want?

Dear Customer, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philippe Bellengé - Manager

Stop Over

JTeale1 Couples - 29/06/2016 TripAdvisor review

Convenient stop over when travelling from or to the channel not getting to near to Paris, easy to find, free secure parking. Just on the outskirts of the town. Reception dealt with all our requests in a very polite manner.

Dear Customer, Thank you to underline the quality of the whom were reserved for you during your stay. The establishment is actually situated in the entrance of the city and has only 10 minutes of the highway A1 to facilitate your travels and go off to explore the region. A secure and free parking lot is also provided you with. Looking forward to the pleasure to welcome you, be assured by my sincere consideration. Philippe Bellengé - Directeur

Super friendly staff.

Wildrover55 Couples - 12/05/2016 TripAdvisor review

Nice quiet hotel in a convenient location. Hotel staff were excellent and helped us out a lot. Nothing was too much trouble. Breakfast was excellent with a nice choice of good food. Would definitely recommend this hotel. Our only dislikes were the hard beds and hard pillows.

Dear Customer, Thank you to announce me your comments following your stay. The establishment is actually situated in the entrance of the city to border of forest and in the peace of the urban agitation. He benefits from an ideal location for your travels and in only 10 minutes of the highway A1. All collaborators works on the everyday life to assure you a quality service and are at your disposal to satisfy your requests. Our breakfast buffet proposes you a very wide choice of quality products. As regards the firmness of our bedding, we have to opt for this type of comfort during our renovation to satisfy most great majority of our customers. Thank you sincerely for your recommendation. In the pleasure. Philippe Bellengé General Manager

A Great Place to Stay

M9371YXtonyl Family - 17/04/2016 TripAdvisor review

We stayed at this hotel because it was very easy to visit nearby family and to go into Paris. The staff are lovely, very attentive and friendly. The breakfast was very enjoyable and the parking was secure.

Dear Customer, It is with pleasure that I receive your compliments following your stay. You underline the quality of the services and I thank you for it. The establishment is implanted near city, in border of forest. Ideally situated for your travels and in only 10 minutes of the highway A1. To welcome families in the best conditions, the establishment proposes rooms privileges or suites families. Looking forward to welcoming you again, be assured by my sincere consideration

Professional, Helpful

jenniferUSA2015 Business - 26/09/2015 TripAdvisor review

This was my first time in France - desk staff was professional, helpful and attentive. Service staff was friendly, gracious and accomodating. Room was very clean, comfortable and quiet - no noise from other guests. I was very pleased with this hotel and my stay there.

Dear Customer, Thank you for your comments further to your stay in Hotel Mercure of Compiègne. It is with great pleasure that I receive your compliments. So, I shall not miss to share your appreciations with all my team. Your satisfaction is the most beautiful reward for my collaborators who work day after day to offer you a quality service. Sincerely Yours. Philippe Bellengé General Manager

reasonable value, smart, clean hotel with good staff

582pamw Family - 22/08/2015 TripAdvisor review

stayed here as a family - very welcoming and helpful staff, pleasant good value food (dinner and breakfast) and comfortable rooms; would definitely recommend if you are in the area and need a good night's rest

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