Mercure Compiègne Sud Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 644 reviews

Mercure Compiègne Sud Hotel - Image 1
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Description

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Enclosed, secure and free car park

  • beIN Sport in all bedrooms

  • Family Suites

  • 20 min from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

Our accommodation(s)

Hotel location

Mercure Compiègne Sud Hotel

126 Rue Robert Schuman
60610 LACROIX SAINT OUEN
France

GPS:49.380119, 2.785925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A l'Epicerie Compiègne Sud

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  644 reviews

TripAdvisor Rating  4.0/5  338 reviews

Ok

Customer review rating 3.0/5

F Couples - Confirmed reviews ALL

Very strong smell of smoking on the 4th floor. Wind tunnel effect as well. Carpets were very worn.

Dear Mrs H., Thank you for taking the time to tell us about your experience. We are sorry to hear that your experience did not live up to your expectations, please allow me to express my sincerest apologies. Regarding the smell of smoke and the condition of the carpets, we take your comments very seriously and will be referring them immediately to our maintenance team for swift improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Charlotte FOSTER | General Manager

Awesome stay at Mercure Compiègne Sud

Customer review rating 5.0/5

Alex Families - Confirmed reviews ALL

We came to Compiègne for a long weekend and selected the Hotel Mercure Compiègne Sud for our stay. We had a great time during our stay at the hotel. The rooms are nicely decorated and clean.

As expected

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff, seemed a bit overwhelmed on first night with a coach party in for dinner food generally ok much as I would expect from a mercury or novotel I think there could’ve been a more comfortable chair or chairs in room

Good stay

Customer review rating 5.0/5

Ls Families - Confirmed reviews ALL

Good location, private gated car park. Room very clean, staff friendly. Restaurant was lovely and great food with friendly helpful staff.

Customer review rating 3.0/5

T. F. Families - Confirmed reviews ALL

There was pubic hair which blocked the bath tub, not enough shower gel and the floor in the entrance toilets was completely dirty and sticky like hell. Moreover the toilet was loosing water as it needs calk treatment. So overall cleaning could be improved. Should get a reward fo the remark on the running water as I guess it is not the only toilet loosing water which means hotel is loosing water and money. Breakfast was good thou

Dear Sir, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would have appreciated it if you had informed us during your stay so that we could find a solution for you immediately. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are indeed taking action on the toilet flushes. This one was changed today. We are delighted to read that you enjoyed the buffet breakfast offered in our restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on +33… if you wish to discuss in further details. Sincerely Yours, Charlotte FOSTER | General Manager

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Other web-users rate our hotel

  • 102 reviews 8/10 Location
  • 294 reviews 6.8/10 Room
  • 288 reviews 8.8/10 Service
  • 152 reviews 8.2/10 Breakfast
  • 103 reviews 7.6/10 Cleanliness

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