Mercure Compiègne Sud Hotel 4 stars

Name: Mercure Compiègne Sud Hotel
Address: LACROIX SAINT OUEN, 60610, FRANCE
Telephone: (+33)3/44303030
Rating: 4.4

Customer review rating 4.4/5 2,100 reviews

ALLSAFE approved hotel

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Mercure Compiègne Sud Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Compiègne Sud hotel wishes you a warm welcome. Come and relax on our recently renovated bar terrace and enjoy one of our 92 spacious, soundproofed rooms with air conditioning and free WIFI.

BOINET ARNAUD, Hotel Manager

Mercure Compiègne Sud invites you to spend a relaxing stay - in true Picardy style - at this renovated venue. With an Art Deco-inspired interior design, this Compiègne hotel offers a fitness centre and six meeting rooms. Focusing on local artisanal products, our bar and restaurant with a terrace offer authentic dishes made on the premises and a selection of locally brewed beers. At breakfast, you will find honey from the hotel's own hives.

With an enclosed, secure car park at no additional charge, this Compiègne hotel is perfect for guests touring the area by car. Our location on the A1 motorway gives you easy access to so many nearby attractions: the city centre, Compiègne forest, the palace and its gardens, the banks of the Oise River, the Armistice memorial, Château de Pierrefonds and Astérix Park. Located a 30-minute drive from the Charles de Gaulle airport, our hotel is also only 45 minutes from Paris by train.

from which to explore the region, whether you're here on business or pleasure. Worth a look are the chateaus at Château Chantilly,Compiègne and Pierrefonds, as well as the region's many museums. And why not go and watch a match at the RCC rugby Stadium?

Hotel extras

Labeled ALLSAFE by Bureau Veritas
Enclosed, secure and free car park
beIN Sport in all bedrooms
Family Suites
20 min from Parc Astérix and 30 min from Paris Charles de Gaulle Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private enclosed outdoor parking
- Public outdoor parking (Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:00 / 19:00-22:00
- Opening hours : Week-end 19:00-22:00

Babysitting on request

6 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Compiègne Sud Hotel

Rue Robert Schuman
60610
lacroix saint ouen
france

Tel: +33344303030

Fax: (+33)3/44303044

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
AEROPORT DE PARIS - CDG At 43km / 26 miles
By plane
ROISSY CDG At 50km / 31.07 miles
By train
GARE DE COMPIEGNE At 10km / 6 miles

GPS :49.380119, 2.785925

Our accommodation(s)

The Mercure Compiègne Sud hotel welcomes you to its modern rooms with air conditioning and free WIFI. All our rooms have a flat-screen TV and tea and coffee making facilities. Our Privilege Rooms are equipped with a Nespresso coffee machine and iPhone/iPod docking station. You'll also enjoy VIP touches: essential bath oils, bathrobes, slippers and free minibar.

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Privilege room with a double bed and sofa

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Family Suite

Max. number of persons: 4
Area: From 42 m² / 452 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with twin beds

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Rooms

Our restaurants and bars

LE RESTAURANT

Type of cuisine: French

In a contemporary setting and bathed in light, our chef welcomes you to our restaurant with tasty, high-quality and healthy cuisine made from seasonal produce and cooked with simplicity and elegance.

Lunch

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

The intimate atmosphere of our bar is open throughout the day for pleasant moments of relaxation. Come and enjoy our summer bar and terrace (open seasonally).

Lunch

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 300 m²
Maximum capacity: 270 people
Maximum banquet capacity: 160 people

Find out more

Nice hotel

K. Business - 17/10/2020 Confirmed reviews ALL

Nice hotel with good handling of the cleaning due to corona

Dear Mr. K., First of all, thank you for your very favorable comments following your stay at the Mercure Compiègne Sud hotel. I am delighted to discover that you have appreciated the precautions taken by our employees for your safety. As part of this exceptional crisis due to COVID 19, the ALL Safe label, issued by Bureau Veritas, allows us to guarantee that all health measures are scrupulously taken during your stay. We will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who redouble their attention, especially at this time. We hope to have the pleasure of welcoming you soon. Please accept, Dear Sir , the assurance of our highest consideration. Arnaud Boinet Director

Room 445 to much Sound of machines

Warren R. Business - 28/09/2020 Confirmed reviews ALL

The machine outside the window was turning on and off all night impossible to sleep to noisy It makes a vibrating noise on the window

Dear Mr. R., Thank you for choosing the Mercure Compiègne Sud hotel for your stay. Your general assessment seems to have been marred by noise disturbances from a neighboring room. I am sorry to know. My team has done everything in its power to restore a comfortable situation, however this was not enough for you, which is why I renew my apologies. Despite this incident, I hope to have the chance to welcome you again by then I send you my most respectful greetings. Sincerely, Arnaud Boinet Directeur de site

Comfortable stay

Gerrit V. D. Couples - 26/08/2020 Confirmed reviews ALL

Pleasant experience overall. Room was very clean. Good breakfast buffet given the Covid-19 limitations.

Beste meneer van D., Bedankt dat u de tijd heeft genomen om uw gevoelens na uw verblijf in Hotel Mercure Compiègne Sud met ons te delen. U waardeerde ons niveau van hygiëne en de nauwkeurigheid van ons speciale Covid 19-gezondheidsprotocol. Weet dat uw opmerkingen over de verbeterpunten voor mij zeer waardevol zijn om onze kwaliteit van dienstverlening te verbeteren. Dank u Met respect. Arnaud BOINET Regisseur

Convenient f

D. Couples - 13/08/2020 Confirmed reviews ALL

Fine

Dear Mr. D. I am delighted to read that you appreciated the facilities and the location of the Hotel Mercure Compiègne Sud, far from the bustle of the city center in the green calm of the Compiègne forest and the banks of Oise near the A1 motorway. Thank you for sharing this feeling with us and I hope to be able to welcome you at a future stopover. Respectfully. Arnaud Boinet director Directeur de site

comfortable, quite with good secure parking

A R. Business - 24/07/2020 Confirmed reviews ALL

We chose the Mercure Compiegne Sud because we needed secure parking for a large vehicle on our way back to the UK and a hotel with a restaurant so we did not have to go out and find one. The hotel was in a quiet location and our room very clean and comfortable. They only seem to provide towels for one person as standard so, if you are two, you need to ask. The staff were helpful and we ate on their outside terrace and decided to order a bottle of Provence rose with our meal, as it was a hot, sunny evening. We were shown a menu (understandably limited due to the corona virus situation) but not shown a wine list and were very shocked when we were charged 40 euros for the rose which, from past experience, should have cost nearer 20 euros. The outside terrace was definitely in need of a face-lift with tired, grey plastic tables and chairs and planters with dead plants but guess it has been neglected during lock-down and there are now only limited staff so it's not a priority.

Dear Mrs. R. Thank you for choosing the Mercure Compiègne sud hotel for your stopover, you explain to me that you generally appreciated the contact with our employees. however you mention the cost of our catering offer, Indeed the crisis we are all going through has changed some aspect of service unfortunately the price of our raw materials have remained fixed, which is why we are not able to reduce our prices to the level of our catering offer as we have been able to do by example for the price of our rooms. I hope you will understand that. In the hope of welcoming you at a next stopover, please receive my respectful greetings, Madam. Arnaud Boinet Director

Quiet and well located

Pascal Business - 07/07/2020 Confirmed reviews ALL

Nice stay despite the covid constraints

comments to billing

Josef R. Business - 06/02/2020 Confirmed reviews ALL

Dear Monsieur Arnaud, Sorry for writing in English, but my French is not good enough to detail my comments sufficiently in French. But I guess, also the English version should get the point across. First of all I like the Mercure Hotel in Compiegne. The hotel is well located, provides parking, breakfast is good, rooms are quiet and the beds are excellent (I like hard mattresses). The rooms are clean and the staff is polite and helpful. But one issue I don't like. The rooms are very warm, at least the one I was in (Room 139 if I remember correctly). Despite I even started the air conditioning instead of the heater the room didn't cool off at all. At least the temperature stayed above a comfortable sleeping temperature. And with the roof directly in front of my window I didn't want to leave the window open all night. But what confused me the most, was the fact, that when I wanted to check out, the front desk hostess wanted to charge my personal credit card. The reservation was made via the company's booking portal www.basf-hotels.com. As the payment type the company virtual credit card was confirmed. After a longer discussion we left with the clerk's promise to clarify the issue afterwards. When I checked my e-mail the next day I was very surprised to find an invoice in my mail inbox. Now I am wondering how we ensure that the next time the room charge is truly directly billed to the company credit card. Thank you for your comment. Cordialement Josef R.

Dear Mr. R. In my turn I will answer you in English since my German language is not very good. I am sorry that the reputation of the Mercure Compiègne sud hotel has been degraded in your eyes following the billing problem mentioned, I would however like to tell you that the payment for the room was made using the virtual credit card number which was given by your booking tool. I keep these elements at your disposal if you need them, In addition it is normal in our procedures to take your own bank imprint because the extra rooms are not supported by your company. I hope I have answered your questions and I hope to have the chance to welcome you again. Very respectfully. Arnaud Boinet director

Good stay

Marc G. Couples - 21/01/2020 Confirmed reviews ALL

Not too well located as a little distant from Compiègne, however the hôtel was recently reformed and refurbished and it is overall quite satisfactory. Personnel is nice and helpful.

Dear Mr. G. I am delighted to read that you appreciated the facilities and the location of the Mercure Compiègne Sud Hotel, far from the bustle of the city center in the green calm of the Compiègne forest and the banks of the Oise near the A1 highway. Thank you for sharing this feeling with us and I hope to welcome you during a next stopover. Respectfully. Arnaud Boinet director

John T.

John T. Couples - 27/12/2019 Confirmed reviews ALL

Very good. First great thing was the secure parking as I was enroute to grandchildren for Xmas had to leave things in car. Dinner was excellent only regret was lot if coughing and sneezing now I have it!

Dear T., Thank you for your appreciation following your stay at the Mercure Compiègne Sud Hotel. It is with pleasure that I receive your feelings. Also, I will not fail to share it with my whole team. Your satisfaction is the greatest reward for all of us. I look forward to welcoming you soon. Receive, Sir, my warm greetings. Arnaud Boinet Site Director

Hotel was as expected.

Susan Families - 19/12/2019 Confirmed reviews ALL

Hotel was great. Beds comfortable. Great breakfast.

Dear SUSAN, Thank you for your appreciation following your stay at the Mercure Compiègne Sud Hotel. It is with pleasure that I receive your feelings. Also, I will not fail to share it with my whole team. Your satisfaction is the greatest reward for all of us. Thank you also for your comments which are precious to me. I look forward to welcoming you soon. Receive, Madam, my warm greetings. Arnaud Boinet Site Director

Peter S.

Peter S. Couples - 04/12/2019 Confirmed reviews ALL

ALL GOOD except the evening meal wine costs. We were stunned by your price levels. Normally we would have a leisurely evening meal with a bottle of wine! Last Saturday we had two small glasses. You should address this "turn off".

Dear Mr. Scoot, I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. Regarding our wine list, the prices of our first bottles start at 24 € in large format, on pretty coast of the rhone, Anjou or Languedoc quality wines guaranteed selection "Mercure" I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

Very nice stay.

Anonymous Families - 17/11/2019 Confirmed reviews ALL

Good clean room, excellent breakfast.

Dear Sir S., I thank you for taking the time to share with us your feelings after your stay at the Hotel Mercure Compiègne Sud. You enjoyed your stay and notament your breakfast and our quality of service. I hope to have the chance to welcome you again. Respectfully. Arnaud Boinet General manager

Great visit

Jan Couples - 30/09/2019 Confirmed reviews ALL

Staff were very friendly and helpful. Restaurant staff were efficient and friendly. Food was very good. Room was clean and comfortable.

Dear Madam P., Thank you for your appreciation following your stay at the Hotel Mercure Compiègne Sud. It is with pleasure that I receive your feelings. Also, I will not fail to share it with all my team. Your satisfaction is the most beautiful reward for us all. Looking forward to welcoming you soon I hope. Receive, Madam, my warm greetings. Arnaud Boinet Site Director

Excellent, from start to finish, pity it was only one night

Helen Friends - 22/09/2019 Confirmed reviews ALL

Relaxing after a long drive from reception book in, the bar and the restaurant and the beds so relaxing

Good

Anonymous Business - 14/09/2019 Confirmed reviews ALL

Good and friendly service. Only comment was housekeeping was very loud early in the morning though my room was near the service room

Ms. L. I thank you for taking the time to share with us your feelings after your stay at the Hotel Mercure Compiègne Sud. You have appreciated our equipment and our quality of service, know that the comfort of our customers remains our priority is why I note with great attention your observation in order to proceed to the corrective measures. I renew my thanks, respectfully Arnaud Boinet General manager

Convenient Hotel at the boundary of the town

S. F. Couples - 14/09/2019 Confirmed reviews ALL

Quiet room as requested. Standard environment. Acceptable bed size. - You know what you get.

Dear Sir S., I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

one-Day B. stay

Oneday B. Business - 10/09/2019 Confirmed reviews ALL

one night during B. trip

Disappointed

Chris W. Couples - 02/09/2019 Confirmed reviews ALL

The accessible room was unsatisfactory in several respects - in particular: too small for easy movement of wheelchair and for transfer from chair onto bed; tiled floor dangerously slippy when wet. Evening meal: steaks very tough and gristly; wine very expensive - cheapest bottle 24 euros, no piches; more emphasis on fancy presentation than rounded proper meals. Unbelievable that welcome free drink for one person only when booking was for two.

Dear Madam and Monsiuer W., I take note of your feelings with regret following your stay at the Mercure Compiègne Sud hotel. I am sorry that none of our rooms could match your needs, as you have seen us looking for the best solution. Regarding our catering offer, please note that I note your observations with great attention in order to improve our quality of service. I renew my thanks for this stay and hope to have the chance to welcome you next time. respectfully Arnaud Boinet director

A very pleasant stay

Andrew Couples - 01/09/2019 Confirmed reviews ALL

We enjoyed our stay. It allowed us to visit a couple of local attractions.

Dear ANDREW B., I am delighted to read that you have appreciated the amenities and the location of the Mercure Compiègne Sud Hotel, far from the hustle and bustle of the city center in the quiet green forest of Compiègne and the banks of Oise near the A1 motorway. I thank you for sharing this feeling with us and I hope to welcome you at a next stopover. Respectfully. Arnaud Boinet director

our Fourth stay at this Hotel

Richard K. Families - 27/08/2019 Confirmed reviews ALL

Friendly English speaking staff, secure parking, good food at Dinner and Breakfast. we had a problem with one of the beds in our room but this was dealt with quickly and fairly by the Manager. still our favourite stopover!

Dear Mr K., I thank you again for this new stopover at the Mercure Compiègne Sud hotel, I am delighted to read that this technical incident did not degrade the trust you have given us So I hope to welcome you with your family for a very long time. respectfully Arnaud Boinet director

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