Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 2,217 reviews

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Pullman Liverpool - Image 1
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Kings Dock, L34FP liverpool, United Kingdom

Description

Hotel extras

  • Discounted parking at Kings Dock Multi Storey- chargeable at £12 for 24hrs (subject to change)

  • Waterfront location and walking distance to Royal Albert Dock

  • High-speed Wi-Fi in all areas

  • Neighbours M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool

  • Card payment only

Our accommodation(s)

Hotel location

Pullman Liverpool

Kings Dock
L34FP liverpool
United Kingdom

GPS:53.396407, -2.989419

Telephone
Fax +44 151 945 1001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pullman Restaurant

Pullman Liverpool Restaurant offering breakfast, lunch, Afternoon Tea and evening meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,217 reviews

TripAdvisor Rating  4.5/5  3,230 reviews

Certificate of excellence 2023

Welcome and friendly hotel

TripAdvisor rating 5.0/5

Dave A Business - TripAdvisor review

A very welcoming and friendly hotel. After staying at this hotel a few times on business. I have to say there are some members of staff that go out of their way to make sure your stay is comfortable and pleasant. Tarik was exactly this. Making me feel welcome and always happy to help. A very positive and friendly member of staff that the Pullman should find more of. The room is clean, spacious with acceptable WiFi. The bed and pillows are comfortable and the bathroom is a spacious and clean too. The gym could be better equipped and maybe some drawers in the room as the storage for a weeks stay is limited. That being said, I’d happily recommend this hotel if you’re visiting Liverpool. The location is nice as you can walk along the docks and soak up the atmosphere of an evening.

Excellent stay

TripAdvisor rating 5.0/5

susytuscany TripAdvisor review

Excellent hotel for our stay in Liverpool. A shout out to Jack, the bell captain in the lobby, who was incredibly friendly and welcoming and provided us with great information. He made our stay more special. Our king size room was comfortable and a decent size with a good water view, the room and bathroom amenities met our needs. The lobby bar area is nicely designed and comfortable, with great drinks (as well as coffee drinks) and we enjoyed the live music. Almost any time of day guests are hanging out in the lobby/bar which provides a nice atmosphere. Our rate included breakfast and we appreciated that breakfast runs until 11:00 am, although coming on the very late side means that the hot food is more lukewarm and some of the buffet items were running low (to be expected). I would say that the location is slightly more out of the way than I expected. I liked being along the water with easy access to Albert Dock, the Beatles Story, Liverpool Museum and other waterfront locations. And it is walking distance into the city from the hotel, anywhere we wanted to go was no more than a 20 min walk. But the walk feels a bit long in windy, cold, occasionally misty April weather.

Great hotel and location!

TripAdvisor rating 5.0/5

480JohnH480 TripAdvisor review

We had a lovely weekend in Liverpool and stayed at The Pullman. A great location near to the docks, the museums and a short walk to the World famous Cavern Club! We had a lovely breakfast and the bars were great. I would dfinitely recommend and return. The staff were all very friendly.

Dear John Thank you for taking the time to review your stay with us here at Pullman Liverpool. Delighted to read the team looked after you and your enjoyed exploring our amazing city kind regards Neil Brailsford General Manager

Average

Customer review rating 3.0/5

M. Business - Confirmed reviews ALL

A disappointing on housekeeping, standards low, carpet very dirty with bits all over it and by skirting boards.

Fantastic service from a fabulous hotel.

TripAdvisor rating 5.0/5

Cheryl H TripAdvisor review

Fabulous stay with a great room overlooking the Mersey. Tarik served us breakfast and we want to say a massive thank you to him. Tarik went out of his way to accommodate my breakfast request despite it being the end of service. It's the touches like this that make the stay so much more enjoyable. We will return.

Dear Cheryl Thank you for your review and kind words about Tarik which I will ensure are shared with him. Delighted you had a good experience and we hope to welcome you back in the future kind regards Neil Brailsford General Manager

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Other web-users rate our hotel

  • 1,569 reviews 9.5/10 Location
  • 2,446 reviews 8.7/10 Room
  • 2,303 reviews 9.3/10 Service
  • 16 reviews 7.7/10 WiFi
  • 996 reviews 8.5/10 Comfort
  • 991 reviews 8.4/10 Breakfast
  • 914 reviews 7.4/10 Cleanliness
  • 555 reviews 7.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.