Pullman Liverpool 4 stars

Customer review rating (ALL Rating) 4.7/5 1,470 reviews

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Description

Hotel extras

  • Onsite with Liverpool Experience Campus, including M&S Bank Arena

  • Walking distance from Royal Albert Dock and Liverpool ONE

  • Green Key Accredited

  • Discounted parking at Kings Dock Multi Storey- chargeable at £19 for 24hrs (subject to change)

  • Perfect for Business & Leisure

Our accommodation(s)

Book this hotel
Room 1

Superior Room with King-size Bed for 2 adults. Includes en-suite bathroom with rainfall shower and complimentary Co.Bigelow Toiletries, tea and coffee making facilities, mini fridge with complimentary water, iron and ironing board plus robe and slippers.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)

Superior Room with view and King-size Bed for 2 adults. En-suite bathroom with rainfall shower and complimentary Co.Bigelow Toiletries, tea and coffee making facilities, mini fridge with complimentary water, iron and ironing board plus robe and slippers.

  • Views:

    City View or River side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Superior Room with Two Single Beds for up to 2 adults. Includes en-suite bathroom with rainfall shower & complimentary Co.Bigelow Toiletries, tea & coffee making facilities, mini fridge with complimentary water, iron & ironing board plus robe & slippers.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Deluxe Room with King bed for up to 2 adults. Includes all the amenities of our Superior Rooms, plus a N'espresso machine and larger room with a view.

  • Views:

    City View or River side

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Premium Deluxe Room with King Bed for up to 2 adults located on the 2nd floor. Enjoy all the benefits of the superior and deluxe rooms plus a large working desk, bath tub and mini bar.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

DELUXE SUITE, 1 King Size Bed

97 sqm Deluxe Suite with King bed for up to 2 adults. Enjoy all the benefits of the superior and deluxe rooms plus a large working desk, bath tub, mini bar, private living room and Home Gym.

  • Views:

    Historic side view

Max. number of persons
2
Area
From 97 m² / 1044 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Pullman Liverpool

Kings Dock
L34FP LIVERPOOL
United Kingdom

GPS:53.396407, -2.989419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 216 rooms
  • 14 rooms for people with reduced mobility
  • 6 connecting rooms
  • 216 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge
  • Umbrellas Additional charge

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Fitness Lounge - Open

  • On site
  • Near the property
  • Indoor parking
  • Private
  • 1,200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.2 m / 10.5 ft
  • Parking pricing: 21.55 € 18 GBP Per day

Services & equipment

  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

Security

  • Parking with security service
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Kings Dock Car Park

Additional charge

Parking information

  • On site
  • Indoor parking
  • Public
  • 1,450 parking spaces
  • Max Limited Height: 3.1 m / 10.2 ft
  • Parking pricing: 22.74 € 19 GBP Per day

Kings Dock Multistorey Car Park

Additional charge

Parking information

  • On site
  • Indoor parking
  • Public
  • 1,450 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3.1 m / 10.2 ft
  • Parking pricing: 22.74 € 19 GBP Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

PULLMAN RESTAURANT

Pullman Liverpool Restaurant offering breakfast, lunch, pre show dining and evening meals.

Cooking style
Regional
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Pullman Liverpool Restaurant offering breakfast, lunch, pre show dining and evening meals.

Relax and enjoy a cocktail, coffee or beer

To keep in shape at any time, the hotel has a Fitness Lounge with the latest cardio and resistance machines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,470 reviews

Customer review rating 4.5/5

Allison O. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Carolyn S. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Matthew E. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Riza J. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Helen C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Carolyn S. Friends - Confirmed reviews ALL

Excellent hotel with all amenities for a comfortable stay! Service was friendly from the staff. Great location and a nice menu for food. Breakfast buffet was generous with lots of choices. Will stay again next time I visit Liverpool.

Customer review rating 5.0/5

Matthew E. Families - Confirmed reviews ALL

This was our 4th stay at The Pullman Liverpool. 3 times with our son to go to Comic Con events. Staff are so friendly and helpful. Will definitely be back

Customer review rating 2.0/5

Riza J. Couples - Confirmed reviews ALL

After paying a premium for this room I was pretty disappointed. The bathroom was much too small and poorly designed with barely any shelf space to keep our essentials on. Even allowing for the fact that our first night was in a pretty bad storm the windows were being rattled so badly by the wind that we were both worried they would be damaged and struggled to sleep because of the noise. The room was larger than an average hotel room but seemed to be full of useless space that gave little benefit.

Customer review rating 3.5/5

Helen C. Couples - Confirmed reviews ALL

Room had a great view but was a little basic and dated. Staff very friendly and helpful

Customer review rating 3.0/5

Beverley H. Friends - Confirmed reviews ALL

Very expensive for can you dance weekend .. hotel too hot and rooms hot as well .. air con worked intermittently .. very slow service check in .. Good breakfast though Accor app didn’t allow quick check in as British or Uk nationality wasn’t a drop down option

Customer review rating 3.5/5

Charlotte M. Business - Confirmed reviews ALL

We stayed with you while attending a conference next door. The room was a good size with a great view. Beds were comfortable and we could adjust the temperature in our room well. We did have a problem sliding the bathroom open and shut. We had breakfast with you on our last day and it wasn't great - could be improved. Better yoghurt, fruit and better bread would be good.

Customer review rating 4.5/5

Helen K. Families - Confirmed reviews ALL

Everything was good. Paid £420 for two nights and two rooms. Same time next year £681. We won’t be staying

Customer review rating 4.5/5

Richard R. Families - Confirmed reviews ALL

Three basic rooms. But well above most hotels. Large beds. Very quiet air conditioning that works. Push button both rain s d detachable hand shower. Done nice lighting. Safe and minimal fridge.

Customer review rating 5.0/5

Lisa B. Families - Confirmed reviews ALL

We’ve stayed at this hotel a few times now when attending Comic con Liverpool. Perfect location, right next door. Very clean, comfortable hotel, lovely friendly, helpful staff. Very nice breakfast , lots of choice and food I’d always fresh and topped up. Wouldn’t stay anywhere else.

Customer review rating 3.5/5

Indi C. Business - Confirmed reviews ALL

We stay regularly for work and it's worth it for the really good level of comfort and convenience. This last time there was an issue, the whole hotel got evacuated at 2am, no staff to support the guests and I couldn't get back to sleep after so had to work all day on 3 hrs sleep. It would have been nice to offer complimentary coffee or something the next morning but no help was given and the staff just said they weren't there so don't know what happened. Other than that all fine

Customer review rating 0.5/5

James D. Business - Confirmed reviews ALL

Ordered the roast chicken cut into it there was blood and it was clearly undercooked and pink waiter went to the head chef head chef said it was cooked to temperature and basically he wouldn’t do anything Shower is dirty and rusty see Photos

Customer review rating 5.0/5

Derek B. Business - Confirmed reviews ALL

Excellent service and accommodation.

Dear Mr. B., Thank you for your kind words regarding our service and accommodation. We are delighted to hear that you had an excellent experience at Pullman Liverpool. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future for your next visit. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 1.5/5

James H. Business - Confirmed reviews ALL

Not much sleep on the first of a two night stay due to fire alarm at 2ish pm then couldn't get back to sleep ( was told first that it was due windy weather, so dont stay if it is going to be stormy), not even a pack of peanuts as compensation ( I did ask :) ). Plus side: good beds, good shower and next to exhibition hall where i was working. Rooms are getting a bit tired. Many hotels and apartments in the location, believe i will try them next time.

Customer review rating 5.0/5

Karen D. Families - Confirmed reviews ALL

We come twice a year lovely staff paul like always makes our stay brilliant

Dear Karen D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, particularly Paul, contributed to making your visit enjoyable. We look forward to welcoming you back for your next stay. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Diane D. Families - Confirmed reviews ALL

Staff are amazing and sort any issues immediately

Dear Diane D., Thank you for your kind words about our location and the comfort of our rooms. We are particularly pleased to hear that our staff were able to assist you promptly regarding your additional comments. Your feedback is greatly appreciated. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Samantha G. Solo - Confirmed reviews ALL

Absolutely love this hotel. This wasn’t my first time staying here. The staff are really friendly and go above and beyond to help you if needed. Bathrooms are really nice and the showers are amazing. The beds are huge and really comfortable

Dear Samantha G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciate our friendly staff, comfortable accommodations, and the quality of our bathrooms. Your continued patronage is greatly valued, and we look forward to welcoming you back soon. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Emma B. Couples - Confirmed reviews ALL

We’ve stayed at this hotel every 6 months for the past few years for Liverpool Comic Con. The rooms are lovely, huge bed and great facilities. All staff are very friendly and helpful, the food is fantastic (although we only have breakfast). We plan to have many more stays here in the future!

Dear Emma B., Thank you for your wonderful feedback regarding your recent stay at Pullman Liverpool. We are delighted to hear that you consistently enjoy our spacious rooms, friendly staff, and fantastic breakfast offerings. It is a pleasure to have guests like you who return for events such as Liverpool Comic Con. We look forward to welcoming you back in the future for more memorable stays. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Hywel J. Couples - Confirmed reviews ALL

Always a good welcome and comfortable room whenever we stay at the Pullman.

Dear Hywel J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you consistently enjoy a warm welcome and comfortable accommodations at Pullman Liverpool. We look forward to welcoming you back on your next visit. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Customer review rating 5.0/5

Kitisak C. Solo - Confirmed reviews ALL

I had an excellent stay at Pullman Liverpool and really enjoyed the overall experience. The hotel is in a great location, close to the river, with beautiful views and a wonderful atmosphere. The food was delicious, and I was very impressed with the quality of the service. All the staff were friendly, helpful, and welcoming throughout my stay. Overall, I had a fantastic experience and would be very happy to recommend Pullman Liverpool to my friends. I would definitely consider staying here again on my next visit to Liverpool!

Dear Kitisak C., Thank you for your kind words regarding your recent stay at Pullman Liverpool. We are delighted to hear that you enjoyed our prime location, along with the beautiful views and atmosphere that our hotel provides. It is wonderful to know that our culinary offerings and the service provided by our team met your expectations. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Liverpool. Thank you once again for your feedback. Kind Regards Chris Klein Guest Experience Manager Pullman Liverpool Hotel

Other web-users rate our hotel

  • 1,321 reviews 9.4/10 Location
  • 2,062 reviews 8.4/10 Room
  • 1,996 reviews 9/10 Service
  • 29 reviews 5.1/10 WiFi
  • 909 reviews 8.3/10 Comfort
  • 770 reviews 7.9/10 Breakfast
  • 754 reviews 8/10 Cleanliness
  • 482 reviews 6.2/10 Food

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