ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 2,497 reviews

Best price
guarantee
ibis Frankfurt Centrum - Image 1
ibis Frankfurt Centrum - Image 2
ibis Frankfurt Centrum - Image 3
ibis Frankfurt Centrum - Image 4
Speicherstrasse 4, Hessen, 60327 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Partnership with Green Key and Green Globe.

  • Central on the Main, opposite the famous Museum Embankment, beautiful old town with Römer.

  • 233 rooms of 5 categories. Junior suites with beautiful views. For business & families.

  • Our dedicated team awaits you at an exceptional ibis hotel.

  • 3 stylish meeting rooms with state-of-the-art equipment for up to 60 people

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Telephone
Fax +49 69 27303300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

i-Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,497 reviews

TripAdvisor Rating  3.8/5  2,256 reviews

Customer review rating 5.0/5

Edna M. D. C. Couples - Confirmed reviews ALL

Atendimento atencioso, rápido e prático. Ambiente muito limpo. Chuveiro bom e cama confortável. Bom ar condicionado e wi-fi. O principal foi a localização: Em 7 min de caminhada D. estação central de trem e 20 min pela agradável margem do rio para o Romerberg. Já usamos há bastante tempo a rede Accor.

Dear Edna M. D. C., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis Frankfurt Centrum

Customer review rating 5.0/5

Anna G. Friends - Confirmed reviews ALL

I had a wonderful experience at the Ibis Frankfurt Centrum Hotel. The location is excellent, and the rooms were very clean and welcoming. A special thanks to Berhane at the bar—he was kind, polite, and provided outstanding service. The reception staff, Sarah, Hamza, and Adel, were always helpful and professional. Also, Khuan was truly exceptional—one of the best! Big thanks to the housekeeping team as well—the cleanliness was 100/10. Thank you all for such a warm and welcoming stay!

Dear Anna G., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us! We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis Frankfurt Centrum

Nice place, ruined by noisy doors

TripAdvisor rating 3.0/5

Jack D TripAdvisor review

On the plus side: Friendly, helpful staff Good buffet breakfast Excellent location However, there are significant minuses: Doors - it is impossible to shut these without slamming The doulbe room was tiny - I cannot imagine what a single room is like. Air conditioning: (1) could not be turned off (2) could not adjust the temperature. This is a problem because of the German blanket which only works when the room is quite cold. Smoke alarm - flashes every 30 seconds - really annoying for insomniacs! Bowls at buffet breakfast are tiny (only complaint here) Overall, I would like to return, but the doors mean being woken up but by late arrivals and early departures. So, unless these are fixed, I will be looking elsewhere.

Dear Jack D, Thank you for your visit, the positive remarks on the breakfast and the staff, and also for your critique and suggestions on improvement regarding the room and the doors. Please accept our apologies for the inconveniences you had to deal with. We sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, The team of the ibis Frankfurt Centrum

Customer review rating 4.5/5

Gabriele M. Couples - Confirmed reviews ALL

Wir waren mit dem Service sehr zufrieden.

Liebe Gabriele M., das gesamte Team sagt Danke für die sehr positive Bewertung und das zufriedene Resümee. Ihr Feedback zeigt uns, dass wir unserem Anspruch bestmögliche Gastgeber sein zu wollen, nahegekommen sind. Und es freut uns, dass Sie sich bei uns wohl gefühlt haben. So soll es sein! Selbstverständlich werden wir Ihr Lob für unseren Service gerne an alle Kolleginnen & Kollegen weiterleiten. Denn: Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Bestätigung und Motivation zugleich. Allesamt hoffen wir, dass wir Sie bald wieder als unseren Gast begrüßen dürfen. Mit den besten Grüßen, Ihr Team aus dem ibis Frankfurt Centrum

Very well located hotel for business stays

TripAdvisor rating 4.0/5

jorlinski Business - TripAdvisor review

The hotel is very well located, with the main railway station, as well as metro, trams and buses very near. My one-person room was adequate. However, it got quite hot. Neither the AC, nor opening a window, was able to cool down the room. The outside is also quite noisy. A big plus for this hotel is definitely the breakfast which was very bountiful for this price. Overall a nice stay!

Dear jorlinski, We are sorry that you were unable to have a restful night, and we sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. We hope to welcome you as our guest soon again. Best regards, The team of the ibis Frankfurt Centrum

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,024 reviews 9.2/10 Location
  • 1,581 reviews 4.9/10 Room
  • 1,224 reviews 8.5/10 Service
  • 22 reviews 8.6/10 WiFi
  • 1,020 reviews 2.8/10 Comfort
  • 739 reviews 8.5/10 Breakfast
  • 556 reviews 6.7/10 Cleanliness
  • 242 reviews 6.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Frankfurt Am Main

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.