ibis Frankfurt Centrum

ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,171 reviews

See on a map

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

Telephone +49 69 273030

Fax +49 69 27303300

  • S8:  S8 HAUPTBAHNHOF

  • TRAM 16, 19, 21:  TRAM 16, 19, 21 BASELER PLATZ

  • FRANKFURT:  16,19,21 BASELER PLATZ

  • By plane

    FRANKFURT RHEIN MAIN At 15km / 9 miles

  • By car

    A3 FRANKFURT-SUED At 6km / 3 miles

  • By car

    A5 FRANKFURT-WESTHAFEN At 4km / 2 miles

  • By car

    A66 FRANKFURT-STADTMITTE At 8km / 5 miles

  • By train

    FRANKFURT MAINSTATION At 0km / 0 miles

  • By train

    HAUPTBAHNHOF At 0km / 0 miles

GPS:50.102118, 8.664662

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Artrium Restaurant Non contractual photo

The atrium restaurant of the house opens on request as well as for your meeting and celebration. Whether menu or large dinner buffet, the Atrium restaurant serves food fully according to your wishes.

Our accommodation(s)

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,171 reviews

TripAdvisor Rating  4.0/5  2,211 reviews

Certificate of excellence 2022

Gute Lage zu einem fairen Preis

TripAdvisor rating 4.0/5

Bernd14169 TripAdvisor review

Really good located at the river Main, about 10 Minutes walk from the Hauptbahnhof (Central Rail Station). The family room we had was spacious and quiet. The price was fair. I recommend this hotel if you need an accomodation before a flight from Frankfurt Airport.

Relatively satisfied

Customer review rating 3.5/5

Ms Solo - Confirmed reviews ALL

Decent hotel for budget range. Nice breakfast options. Walking distance to train station.

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Ibis Frankfurt Centrum. Thank you for your positive remsrks on the breakfast, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Not the best experience

TripAdvisor rating 2.0/5

vickydance1 Couples - TripAdvisor review

We booked this hotel only because they had an on-site parking. When we arrived we found out that the parking is under renovation (there was nothing mentioned on the hotel’s website about it, otherwise we would have never booked it). We were staying for one night with check-in at noon, only to be woken up by room service at 08:00 am while we were still sleeping. I mean isn’t it logical to tide the room after guests checked out when they are only staying for one night???

Dear vickydance1, I apologise for the disruption caused by House-Keeping. Of course, this is unacceptable. Regarding the renovation work on the parking area, which will be completed by the end of August, please allow me to inform you that this will be posted on our website. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Catherine Sebai, General Manager

Well located but not really good stay.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The price and the online rooms are nowhere near the room types sold. The rooms are too narrow and very expensive. Besides, the discounts and the tricky breakfast is not included notification at the breakfast table after check-in, and overnighted was disappointing. The smell of smokey in the hallways and in the lobby is disgusting. Overall our experience in terms of the room, price, and the bad smell were bad.

Dear Mr. K., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Frankfurt Centrum. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice but air conditioning not working in the room and house keeping left a vacuum cleaner in the hallway. Trust that you can do better

Dear Mr. S., I am very pleased that you took the time to review your visit with us at Ibis Frankfurt Centrum. Thank you for your positive review, and also for your critique and suggestions on improvement regarding the air condition and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Catherine Sebai General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 462 reviews 8.6/10 Location
  • 650 reviews 5/10 Room
  • 575 reviews 8.1/10 Service
  • 13 reviews 8.9/10 WiFi
  • 419 reviews 2.9/10 Comfort
  • 341 reviews 8.2/10 Breakfast
  • 221 reviews 7.3/10 Cleanliness
  • 119 reviews 5.9/10 Value

Powered by Trustyou

All our hotels in FRANKFURT AM MAIN