ibis Frankfurt Centrum Hotel 3.5 stars

Usual Ibis value. Check in/out a bit slow. Room not serviced one day. Breakfast expensive. Otherwise upto expected standards for the chain. Nice bar area and good location.Rooms on the tight side for big chap!.

the hotel was fully booked and the check in process took time, in general the housekeeping was decent and the breakfast ok, there is space for improvement in both areas,

Noisy room like a matchbox

room was fine and clean, reception staff was very kind and helpful

Rooms were clean and up to standards with helpful staff.

The staff was vert friendly and helpful. Our hotelroom was topnotch clean.

It was very good as usual

The hotel is located in a quiet and safe area where is still nearby the main train station. The staff are helpful and nice also.

It was hotter than usual in Frankfurt, but the central heating was turned on full blast without the possibility of being turned off. The first night I couldn't sleep. I asked, and they gave me sheets instead of the duvet and told me to keep the window open, but I think they should have told us first. If you have to work fulltime at a fair you cannot lack sleep. Breakfast good, staff kind. Towels: I had left some on the rack, but they changed them anyway. Perhaps explain ecology to the cleaning ladies?

After a back experience in Brussels Ibis I was a little worried about this booking. However all went well made special by the staff - big shout the the man running the bar/cafe who turned a simple snack onto a good night. When finding the hotel walk straight down the main road don't try the scenic route. The hotel is within easy walking distance of the station but far enough away to avoid main station 'issues'.

The small efficient room had everything I needed. I had a great view of the river. The shower was small, but not any more so than many in Europe. I enjoyed the bar/lounge in the evening . The breakfast buffet was completely worth the 12€. I don't notice when I'm sleeping on the Ibis beds, but the next day I am always a little sore.

Had made phone calls to property at least 3 attempts and end up by hung up the call rudely . Then no email replied . Good part was check in and check out was so smooth . Compliment to reception Staffs Juan and Hakan ! Bar section should arrange more staffs during evening . 1 staff have to handle all table guests . No welcome note for members !!

alles ok.

Really pleased with the hotel and staff at the hotel. Would recommend the hotel and location and would use again.

Hotel room was a bit small but adequate. I had the river side room, so it was great. Breakfast options can be a bit more. Some staff are very helpful and they can get very busy, which means you will have to wait for quite a while. The only thing I'd like the hotel to ask customers how they would like to charge the breakfast instead of charging to your credit card straight away, as customers might prefer to use cash. Overall pleasant stay. A direction map how to reach the hotel from the main train station will be great. It took me a while to find the hotel. Once you know your way, it is very easy to get around. I particularly liked the location as it is on a quiet side rather than very busy train station but still easy to get around.