ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 2,283 reviews

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Description

Hotel extras

  • Partnership with Green Key and Green Globe.

  • Central on the Main, opposite the famous Museum Embankment, beautiful old town with Römer.

  • 233 rooms in five categories. Family rooms with impressive views. Ideal for business guests and families.

  • Our dedicated team awaits you at an exceptional ibis hotel.

  • 3 stylish meeting rooms with state-of-the-art equipment for up to 60 people

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

I-BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,283 reviews

Customer review rating 3.5/5

Osamu K. Business - Confirmed reviews ALL

清潔、丁寧、親切、friendly VERY GOOD!

Dear Osamu K., Thank you very much for your visit and for taking the time to review your stay with us. Of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. Please accept our apologies for the inconveniences you had to deal with. We are looking forward to your next visit, which we hope will leave you completely satisfied. Best regards, The team of the ibis Frankfurt Centrum

Customer review rating 5.0/5

Lutz B. Couples - Confirmed reviews ALL

Top top top

Lieber Lutz B., wir freuen uns immer, wenn wir Ihr Gastgeber sein dürfen. Und wir freuen uns sehr darüber, dass wir Sie einmal mehr mit unserem Service überzeugen konnten und Sie sich wieder bei uns rundum wohl gefühlt haben. So soll es sein! Das gesamte Team bedankt sich für die Bestnoten in allen Kategorien und das herrliche Resümee. Nun hoffen wir, dass Sie uns bald wieder besuchen und es uns dann abermals gelingen wird, Ihnen einen angenehmen Aufenthalt zu ermöglichen. Bis dahin mit den besten Grüßen, Ihr Team aus dem ibis Frankfurt Centrum

Customer review rating 4.0/5

Petra S. Families - Confirmed reviews ALL

Nettes Personal

Liebe Petra S., herzlichen Dank für Ihren Besuch. Natürlich haben wir auch bemerkt, dass die Bewertung in einigen Kategorien noch "Luft nach oben" beinhaltet. Seien Sie bitte versichert, dass wir dies intern zum Thema machen und uns bemühen werden, in diesen Bereichen noch besser zu werden. Bitte entschuldigen Sie entstandene Enttäuschungen und Unannehmlichkeiten. Wir freuen uns auf Ihren nächsten Besuch und hoffen, Sie dann vollends von uns überzeugen zu können. Mit besten Grüßen, Ihr Team aus dem ibis Frankfurt Centrum

Customer review rating 4.5/5

Natthinee E. Families - Confirmed reviews ALL

Stayed 4 nights. Friendly front desk staff. Good location, Clean & comfortable and wide family room with good view.

Dear Natthinee E., Thank you very much for your visit. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Frankfurt Centrum

Customer review rating 1.0/5

Omer Y. Solo - Confirmed reviews ALL

It was the smallest ibis room I’ve ever stayed in.

Dear Omer Y., Thank you for your visit and for taking the time to review your stay with us. Above all, we would like to apologize for not meeting your expectations in terms of room size and furnishings. By way of explanation, our hotel was not opened as an ibis hotel and therefore differs slightly from the standard ibis rooms. We aim to offer good quality at adequate prices. We therefore hope to be able to welcome you to our hotel in the future. With best regards, The team from the ibis Frankfurt Centrum

Other web-users rate our hotel

  • 1,032 reviews 9.1/10 Location
  • 1,496 reviews 4.8/10 Room
  • 1,121 reviews 8.5/10 Service
  • 15 reviews 8.1/10 WiFi
  • 970 reviews 2.9/10 Comfort
  • 683 reviews 8/10 Breakfast
  • 579 reviews 6.2/10 Cleanliness
  • 101 reviews 7.8/10 Bar

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