ibis Frankfurt Centrum Hotel 3.5 stars

Customer review rating 4.2/5 3,628 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Frankfurt Centrum
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+ 21 Services
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Hotel extras

  • ALLSAFE certified hygiene & safety concept. Safe and comfortable getaways.

  • Centrally right on the Main, opposite the famous Museumufer.

  • 233 rooms of 5 types. Junior suites with superb view. For biz & family.

  • A special ibis hotel serves local dishes and its own honeybees.

  • Work meetings, events also in the open. 3 meeting facilities for 60 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4
Hessen
60327
frankfurt am main
germany

Tel: +4969273030

Fax: (+49)69/27303300

Check-in from 15h00

Check out up to 12h00

  • S8 :  S8 HAUPTBAHNHOF

  • TRAM 16, 19, 21 :  TRAM 16, 19, 21 BASELER PLATZ

  • FRANKFURT :  16,19,21 BASELER PLATZ

  • By plane

    FRANKFURT RHEIN MAIN At 15km / 9.38 miles

  • By car

    A3 FRANKFURT-SUED At 6km / 3.75 miles

  • By car

    A5 FRANKFURT-WESTHAFEN At 4km / 2.5 miles

  • By car

    A66 FRANKFURT-STADTMITTE At 8km / 5 miles

  • By train

    FRANKFURT MAINSTATION At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0.4km / 0.25 miles

GPS :50.102118, 8.664662

Our accommodation(s)

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: River side, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
  • Views: Courtyard View, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 11 / 118 sq ft
  • Views: Courtyard View, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

Artrium Restaurant

Type of cuisine: Regional

i-Bar

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sheriff´s Bar

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 64

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,628 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,177 reviews

Well located

Customer review rating 4.2/5

Inas A. Families - 18/09/2020 Confirmed reviews ALL

It was a pleasant short stay, view was great , the receptionist name was (Anne) at Ibis Frankfurt Centrum ,, she is extremely helpful and friendly,,please consider this message as a thanks letter specially for her.

Top Post-Corona Set-up

Customer review rating 4.2/5

Anonymous Business - 25/08/2020 Confirmed reviews ALL

The hotel is close to the train station and I used it many times before. The adjustment to reflect the required higher hygiene standards are executed in an exceptional way. In particular, the breakfast procedure is to be mentioned.

ideal for a short city trip

Customer review rating 4.2/5

Marc Families - 20/08/2020 Confirmed reviews ALL

We spent a night here for 2 days of shopping and dining in the city of Frankfurt. Rooms were clean and staff was very friendly. The parking garage us a bit confusing.

Quiet and convenient

TripAdvisor rating 4.0/5

Roger E 18/08/2020 TripAdvisor review

This Ibis was conveniently situated close to the Main riverbank and far enough away from the historic centre to be quiet but within 15 minutes walking time along the riverbank. All the staff were friendly, knowledgeable and helpful. The hotel had done everything they could to make our stay safe from the risk of catching covid19. we had a minor problem with our room on check-in but this was immediately sorted out and the night receptionist came straight up to see the problem for himself and changed rooms for us. The breakfast staff were hard working and the restaurant was spotless and all Covid precautions were in place and the breakfast food was excellent. We would recommend this hotel for business visitors and tourists to Frankfurt. Many thanks for a wonderful 2 days.

safe stay

Customer review rating 4.2/5

Roger Couples - 16/08/2020 Confirmed reviews ALL

we had a wonderful stay at the Ibis we had a problem in the room initially but this was sorted out in a very few minutes by a change of room. The safety protocols in place were brilliant and made us both feel healthy and safe from the virus. All the staff were helpful, knowledgeable and very very friendly. We would recommend this Ibis to anybody wanting to stay in Frankfurt.

Beautiful location, right by the Main, close to the city

Customer review rating 4.2/5

Shukri Couples - 08/08/2020 Confirmed reviews ALL

We had a great view on to the main. The service was excellent. We definitely recommend this hotel for a short stay.

Dear SHUKRI, We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards. Tim Lichtenberg - Deputy General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ti… ibis.com • accorhotels.com

Very good overall

Customer review rating 4.2/5

Max Business - 01/08/2020 Confirmed reviews ALL

Room was great, fast internet (although limited behind paywall, but good enough for most people), good breakfast, nice staff, Only minus points are lack of somewhere to store clothes other than some coat hangers. And no minifridge to store some food items.

Dear MAXIMILIAN K., We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your general information. The Standardcategory isn´t equipped with closet and fridge. But our Junior Suites are. May during your next stay you gonna book a upgrade to on of our Suites. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Lichtenberg - Deputy General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ti… ibis.com • accorhotels.com

Just well located

Customer review rating 4.2/5

Anonymous Business - 26/07/2020 Confirmed reviews ALL

Limited staff to provide normal services such as cleaning room everyday instead of each 3/4 days . No one in the bar restaurant area to take care about the food or drink order. No fresh product for the breakfast, the staff do not speak English so much harder to order the desired food . And I paid a late check out of 15€ !! Leaving at 13:30 instead of 12:00 ........ When I book an hotel , I book it for the services not only for a tiny room .

Dear RADHOUANE G., Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During the current situation specially for our businessbehavior and the high danger of a covid-19 infection it was inevitable to turn down some service at each hotel of Accor. We are constantly informing our guests by mailing, by phone, directly at the hotel or visible on our websites about the restrictions. Specially the cleaning of the hotel rooms got high danger potential for our staff, in cover of this also for our guests. Because of this inevitable fact we had to make a large number of decisions four your and our safety as the given fact that rooms will be not entered by our staff during your stay. As visible at a all different kind of notices at the hotel, also Hotelbar has got opening restrictions. Beside of this our reception staff right beside the hotel bar is always available for your service 24 hours a day. We are sorry that you are not accompanying with this necesarry measures. Nevertheless for our hotel and the entire Accor SA Group we feel responsible for our teams and guests on a high level to protect them and hide any risk of a infection. Therefore we beg for your very comprehension for our hard lining dicisions during this pandemic and are looking forward having you back here again. Sincerely, Tim Gilbert-Lichtenberg - Deputy General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ti… ibis.com • accorhotels.com

It was very pleasant stay

Customer review rating 4.2/5

Anonymous Friends - 21/07/2020 Confirmed reviews ALL

The location is perfect, the staffs are very helpful and kind... the rooms are clean and comfortable.. I feel like home and absolutely I'd come back again❤❤❤❤

Dear PRISKA M., We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are willed to make each guest a comfortable stay specially during this complicated period due to Covid 19. It is such a pleasure to see, that our staff specially the mentioned Mrs. Bayraktar who is part of our "A-Team" for the past 16 years and Ms. Wolthaus who is by the way our trainee at the first year of her education got in your mind as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Lichtenberg -Deputy General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ti… ibis.com • accorhotels.com

Nice view

TripAdvisor rating 4.0/5

Korsbeks 22/06/2020 TripAdvisor review

I choose this hotel, because it was located close to my destination. I had a room with a nice view over the river. The bed was very poor, the linen very nice though. Very small bathroom where the water somehow gets out on the floor. The towels were nice. I stayed for two nights, the bin wasn’t even emptied. The Air conditioning was so loud that it’s not easy to sleep while it’s on. The two girls in the reception was very helpful and spoke English very well.

everything almost ok

Customer review rating 4.2/5

Mw Solo - 09/03/2020 Confirmed reviews ALL

Location and accomodation very good. However, on your brochure you state you offer 'small breakfast' from 10 to 12.00h. I asked to pay at the reception for this, but the young man said you weren't offering a small breakfast. I replied that the offer was shown on the brochure in my room. And, if not, that the brochure should be removed from the rooms. After that, he said ok. Otherwise, I also found the breakfast personnel rather unfriendly when I went in for breakfast after 10. Also the cleaning woman didn't give me my voucher on the 3rd day in the morning for not needing cleaning services. On the first 2 days there hadn't been a problem and I could go down for a coffee in the bar before 12.00. Both cleaning women said they didn't understand any German when I asked for the voucher in the lobby where my room was. But when the manager came they suddenly could understand and she gave me my voucher from a whole pile on her trolley. I had shown her my card with myroom number before speaking to her and we were standing 2 doors away from my room at around 11.30. She knew it hadn't needed cleaning. This was very annoying indeed for me and not usual conduct at Ibis hotels. I have always had pleasant stays at ibis, ibis budget and ibis styles. What a pity.

All good

Customer review rating 4.2/5

Artur Couples - 04/03/2020 Confirmed reviews ALL

all good. breakfast is very good, staff very friendly and helpful. bathroom too small, but it is absolutely expected in any ibis anywhere. location very good.

Disappointed this time

Customer review rating 4.2/5

Bruno 7. Solo - 01/03/2020 Confirmed reviews ALL

I was disappointed first before arriving, when I wrote to make sure I could get same kind of room than last time. Nobody answered my mail and I had to call to check. In all other hotels they make the effort of answering... On the saturday morning I tried to switch on the TV but no way with the remote control...I had to switch it on manually, taking time in looking for the button...I said it to the reception before leaving the hotel but my remark was not taken seriously and nothing was proposed to me, so in the evening the problem was still the same...not really normal to change the channels manually on the TV ! I called the reception and asked the woman who answered, if she could come and check, she did not come but 20 min later called back to propose me to change of room ! I said no, because I had required especially this more quiet room at the end of the corridor.Then she told me to give her the remote control when I would go out again, what I did. When I came back after midnight the remote control worked. The next day (sunday),I left the hotel at 11 and when I came back at 8.00 PM, the room had not been cleaned ! So I had to go down to reception to take new towels, since the others were still on the ground...The receptionist could not give me any explanation. Finally on monday morning again impossible to switch on the TV with remote control...It was pouring outside and I wished at least to watch the various carnivals on TV channels and again I had to change them manually...I don't think it was only because of the remote control... So in the whole I was disappointed and the nice attention with the plate of fruit was cancelled by the other problems. The room and bathroom are extremely small compared with the average Ibis hotels, there's not even a wardrobbe or 2 or 3 shelves (It looks more like an Ibis Budget room), so if the service is not good either and you don't even have a TV which works properly, then the customer has the right to .be unsatisfied !

Great Frankfurt getaway!

Customer review rating 4.2/5

Pieter Business - 01/03/2020 Confirmed reviews ALL

Nice and quiet hotel with very friendly & helpful staff at front desk and bar/resto. Nice complete breakfast. Clean and spacious rooms! And great parking in the basement. Will be back!

Very nice hotel

Customer review rating 4.2/5

Phil Solo - 27/02/2020 Confirmed reviews ALL

Nice hotel, friendly staff. Rooms very small, at least the one I stayed in, but it did have all the comforts one expects. Comfortable bed, flat screen TV, complimentary wifi. Bathroom was spotless, it was on the very small size. A shower big enough for just one person to fit. Breakfast was buffet style and had many foods to choose from. Nice selection and plenty to eat.

good to very good

Customer review rating 4.2/5

Axel B. Solo - 26/02/2020 Confirmed reviews ALL

As above

Nice hotel

Customer review rating 4.2/5

Tareq A. Business - 25/02/2020 Confirmed reviews ALL

The hotel was great and quite . I liked the location . Everything was reachable by foot and the main train station is just 5 minutes away by foot

Customer review rating 4.2/5

Anonymous Solo - 24/02/2020 Confirmed reviews ALL

Excellent location and was most accommodating.

pleasant

Customer review rating 4.2/5

Ingrid Solo - 19/02/2020 Confirmed reviews ALL

I was there only 1 night, but I was content with service, room and everything else- I was delighted at the sight of your bees on the roof .... great idea!

Wrong Profession!

Customer review rating 4.2/5

Sallya H. Business - 18/02/2020 Confirmed reviews ALL

My all around experience with this hotel was satisfying. But there was this young french lady at the reception, that probably has chosen the wrong profession! She was impatient, board and rude. But most of all I am disappointed with the loyalty program of All-Accor. My Husband is the one, hows name is on the membership card. He is a gold member. We usually travel together, and when I have to travel alone, he make all the reservations for me. But without him being present at the hotel, I can not use any of the facilities. As a couple, who is also working together, it dose not make sense for us to become individual members. All-Accor should have program for people like us. Otherwise I don't think that we will continue with this membership.

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