ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,349 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

i-Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,349 reviews

TripAdvisor Rating  4.0/5  2,237 reviews

Good location and friendly reception

Customer review rating 4.5/5

Kim Business - Confirmed reviews ALL

The hotel is located in a strategic location and easily accessible from public transport. The view of the river is good and pleasant. Receptionist of the hotel are friendly and efficient. Recommended for business stays.

Dear Mr. E., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Ibis Frankfurt Centrum, we are particularly appreciative. Therefore, on behalf of our entire team, we would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff at reception in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

WHEN PAYING PREMIUM PRICE ONE EXPECTS PREMIUM SERVICES

Customer review rating 2.0/5

Afeef U. R. Business - Confirmed reviews ALL

NO MATCH OF SERVICES FOR THE PRICE PAID

Dear Mr. R., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Frankfurt Centrum. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good location. Nice breakfast. Rooms very small but clean.

Dear Mr. L., Thank you for staying with us at Ibis Augsburg Hauptbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories, and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Augsburg Hauptbahnhof Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

well located, clean

Customer review rating 4.0/5

Rajesh G. Business - Confirmed reviews ALL

All was good. I just feel that there should be more options for vegetarians in breakfast.

Dear Mr. G., Thank you very much for your visit and for taking the time to review your stay at Ibis Frankfurt Centrum. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Slightly disappointed

Customer review rating 2.0/5

Chris Business - Confirmed reviews ALL

I perceived the room as small The bathroom was very cramped. It all seemed a bit old. In the elevator area on the 2nd floor it smelled like toilet in the evening as well as in the morning. The breakfast I would like to rate as below average for this price range.

Dear Mr. J., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Frankfurt Centrum. We regret that your experience with the room size, the house-keeping and the breakfast did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

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Other web-users rate our hotel

  • 993 reviews 9/10 Location
  • 1,474 reviews 4.6/10 Room
  • 1,116 reviews 8.2/10 Service
  • 16 reviews 9.3/10 WiFi
  • 952 reviews 2.3/10 Comfort
  • 714 reviews 8.3/10 Breakfast
  • 458 reviews 7/10 Cleanliness

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