ibis Frankfurt Centrum Hotel 3.5 stars

The size of the room is according to the price. Pros: excellent location, 5-10 min walk to the main train station and about 20 min walk to the city centre. We asked for extra towels and they provided them immediately. The staff was helpful. Cons: the room didn't seem so clean. There was still something in the toilet when we got the room. We couldn't do early check-in. There is no closet/drawers, only a couple of hangers on a small rack.

Had a generally very positive stay, except for two minor bugbears: 1. The aircon in my room was not sufficiently cold, which was somewhat unfortunate given that the weather was pretty warm outside when I was staying at the hotel. 2. Although I had booked and paid an extra 15 Euros for a late check-out till 17.00 on 07.09, and this was confirmed in writing twice - on my booking confirmation and an email, I still received a call around 12pm on 07.09 asking me why I had not yet checked out. When told that I had booked a late checkout, the staff on duty said that this was not shown in the system. This can perhaps be better coordinated in the system in the future.

Hotel is close to the river front. 9 minutes walk from the train station and 11 minutes walk from the museums

Nice breakfast and clean room

See above!

The location was perfect, the hotel was beautiful, and staff was helpful. I would definitely stay here again! The highlight of our stay was the friendliness of the staff, they helped with every need and were very polite.

The view in our room is the Main river, very beautiful.

The Hotel is situated next to the Westhafen Tower and is easy to find when walking from Frankfurt Central Station. In our welcoming mail it was stated that we didn't have to pay more but was nevertheless charged 12 euro. Our mail did also state that we would have a riverview - but that was difficult to find. The room was however fine - and as we only should sleep there we didn't ask in the reception to change the room

From check-in to check-out, the hotel exceeded all expectations, beds were really comfortable, the staff was super friendly and helpful, really made our experience extraordinary.

This Ibis was conveniently situated close to the Main riverbank and far enough away from the historic centre to be quiet but within 15 minutes walking time along the riverbank. All the staff were friendly, knowledgeable and helpful. The hotel had done everything they could to make our stay safe from the risk of catching covid19. we had a minor problem with our room on check-in but this was immediately sorted out and the night receptionist came straight up to see the problem for himself and changed rooms for us. The breakfast staff were hard working and the restaurant was spotless and all Covid precautions were in place and the breakfast food was excellent. We would recommend this hotel for business visitors and tourists to Frankfurt. Many thanks for a wonderful 2 days.

I choose this hotel, because it was located close to my destination. I had a room with a nice view over the river. The bed was very poor, the linen very nice though. Very small bathroom where the water somehow gets out on the floor. The towels were nice. I stayed for two nights, the bin wasn’t even emptied. The Air conditioning was so loud that it’s not easy to sleep while it’s on. The two girls in the reception was very helpful and spoke English very well.

It's pretty close to the Frankfurt Central Station (5 min walking), we actually stay there because we had an early flight and the S-Bahn takes you there in just 20 min from the Main Station. We actually had a minor problem because the room wasn't getting enough warm from the air system, but they switch us immediately.

Usual Ibis value. Check in/out a bit slow. Room not serviced one day. Breakfast expensive. Otherwise upto expected standards for the chain. Nice bar area and good location.Rooms on the tight side for big chap!.

It was hotter than usual in Frankfurt, but the central heating was turned on full blast without the possibility of being turned off. The first night I couldn't sleep. I asked, and they gave me sheets instead of the duvet and told me to keep the window open, but I think they should have told us first. If you have to work fulltime at a fair you cannot lack sleep. Breakfast good, staff kind. Towels: I had left some on the rack, but they changed them anyway. Perhaps explain ecology to the cleaning ladies?

I stayed here for 2 nights last week. The location is very good only a 5 -10 minute walk from the main train station. The reception staff were very helpful and friendly. I found the room on the small side and the bathroom far too small. The shower was hardly big enough to move in, and the most annoying thing - nowhere to put your bathroom toiletries except on the floor off the shower ! Re. the TV, even in hotels in South America, they have loads of English speaking TV channels. But none at all in Germany except a couple of news channels ? I'm sure other guests would appreciate this as it's the default second language of many people. Whereas I didn't hear any German speaking guests, but there were 100 German language channels.