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ibis Frankfurt Centrum Hotel 3.5 stars

TripAdvisor rating 4.0/5 2,166 reviews
ibis Frankfurt Centrum
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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
Leisure and activities
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4
Hessen
60327
frankfurt am main
germany

Tel: +4969273030

Fax: (+49)69/27303300

Contact email

Check-in from 15h00

Check out up to 12h00

  • S8 :   S8 HAUPTBAHNHOF

  • TRAM 16, 19, 21 :   TRAM 16, 19, 21 BASELER PLATZ

  • FRANKFURT :   16,19,21 BASELER PLATZ

  • By plane

    FRANKFURT RHEIN MAIN At 15km / 9.38 miles

  • By car

    A3 FRANKFURT-SUED At 6km / 3.75 miles

  • By car

    A5 FRANKFURT-WESTHAFEN At 4km / 2.5 miles

  • By car

    A66 FRANKFURT-STADTMITTE At 8km / 5 miles

  • By train

    FRANKFURT MAINSTATION At 0.8km / 0.5 miles

  • By train

    HAUPTBAHNHOF At 0.4km / 0.25 miles

GPS :50.102118, 8.664662

Our accommodations

You are sure to enjoy the sense of wellbeing and your uniquely comfortable Sweet Bed by ibis bed for a good night's sleep. All 233 rooms have air-conditioning, TV with a wide range of Sky channels and a desk. WIFI is available to use free of charge!

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: River side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 11m²
  • Views: Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with a double bed and a sofa bed for families and friends

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with 2 single beds and a sofa bed for families and friends

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

Artrium Restaurant

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

i-Bar

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Sheriff´s Bar

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 60 m²

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
ibis Frankfurt Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,256 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,166 reviews

ok, but closer to major road. lot of road noise.

Customer review rating 4.2/5

Fazal Couples - 16/01/2020 Confirmed reviews ALL

overall ok. closer to road, made lots of road noise. Also, the air conditioning. ,it was just working for heating. Cannot cool the room. Called reception. Was told , just shut off the ac unit, the room will get cold. The room didnt get cold. Had to open the windows, but was increasing the road noise into the room. overall , couldn't get proper rest or sleep.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we have a heating/cooling system which ca not be changed indivdually. You may chosse a room to the back yard side of the hotel where it is much more quiet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Helping Our Son Move In

Customer review rating 4.2/5

David D. Families - 12/01/2020 Confirmed reviews ALL

Very efficient helpful stay. Staff were more than accommodating.

Dear Mr. D., Thank you for the great review of our hotel! I am glad that you enjoyed your stay and will not miss to forward your comments to my team. You mentioned also that there is room for improvment concerning the room and the welcome drink. I would really appreciate to hear how we could have made your stay even better and I thanky ou in advance if you take the time to tell me more about. My team and I hope to see you again very soon. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Good stay

Customer review rating 4.2/5

Km Business - 11/01/2020 Confirmed reviews ALL

Good staff, nice location

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Nice location

TripAdvisor rating 4.0/5

mjlara87 Couples - 10/01/2020 TripAdvisor review

It's pretty close to the Frankfurt Central Station (5 min walking), we actually stay there because we had an early flight and the S-Bahn takes you there in just 20 min from the Main Station. We actually had a minor problem because the room wasn't getting enough warm from the air system, but they switch us immediately.

Customer review rating 4.2/5

Anonymous Families - 08/01/2020 Confirmed reviews ALL

all good

Great choice for short business stay at Frankfurt

Customer review rating 4.2/5

Gn Business - 06/01/2020 Confirmed reviews ALL

Comfort stay and easy accessed location. Room was clean and tidy.

Good

Customer review rating 4.2/5

Ahmed K. Families - 02/01/2020 Confirmed reviews ALL

Good

No stress check in . Kamer in orde.

Customer review rating 4.2/5

Jan Business - 26/12/2019 Confirmed reviews ALL

Easy going. Alles in orde.

Small room, uncomfortable bed

Customer review rating 4.2/5

Pablo C. Business - 13/12/2019 Confirmed reviews ALL

Rom was clean, but very small. Smaller than usual ibis rooms I have stayed in before in other countries (Chile - various, Ecuador)

Not too bad but did not meet my expectation.

Customer review rating 4.2/5

Nikol Business - 10/12/2019 Confirmed reviews ALL

I have just spent a night. I found the room really small as well as the bathroom. Not really the most comfortable one. The breakfast was under my expectation. I visited other Ibis hotels and this one was not the best one.

Customer review rating 4.2/5

Madalina Couples - 09/12/2019 Confirmed reviews ALL

The employees were nice, helpful and friendly

Super stay in ibis centrum frankfurt

Customer review rating 4.2/5

Prem K. Couples - 04/12/2019 Confirmed reviews ALL

Great stay. Was given a larger room which was fantastic much better than the small room I had stayed in the past. Would have been great if a kettle was in the room.

Good rooms - check in process could be better

Customer review rating 4.2/5

Aaron Families - 03/12/2019 Confirmed reviews ALL

We had two rooms for my family during a transit stop. The beds were comfortable. During check in, the receptionist quoted a rate more than double of my confirmed reservation rate and seemed to doubt I was correct. That’s not something I want to deal with following a transatlantic flight.

Very decent hotel

Customer review rating 4.2/5

Marek Families - 02/12/2019 Confirmed reviews ALL

Nice staff, tasty & fresh breakfasts, clean rooms with comfortable beds, everything that can be done by staff was done very well.

Great hotel

Customer review rating 4.2/5

Helen H. Couples - 28/11/2019 Confirmed reviews ALL

Excellent stay, quiet location but close to centre

Short stay

Customer review rating 4.2/5

B B. Families - 27/11/2019 Confirmed reviews ALL

Very comfortable bed good sized room. Good shower. Very friendly helpful staff. Hotel in good position for the train station and getting around Frankfurt. Nice breakfast, got enough to eat. Not enough plugs or charging points, only 2 usable ones in a he whole room, don’t understand the one by the door, unusable. Room was hot, hard to cool down. Overall a good stay.

Dissapointing

Customer review rating 4.2/5

William M. Friends - 27/11/2019 Confirmed reviews ALL

Rude reception staff who attempted to charge our party double what had been agreed and then could find no record of our third night booking.Luckily we had receipts for our booking but decided to cancel our third nights stay.We have travelled extensively for 30 years for sporting events this was easily the worst experience we have had at any hotel in that time.

Dear Mr. m., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please let me know how we tried to double charge you. You can rest assured that I will discuss your experience with my team. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com

Good location and value. Nice bar area

TripAdvisor rating 4.0/5

billbarnes90 Friends getaway - 26/11/2019 TripAdvisor review

Usual Ibis value. Check in/out a bit slow. Room not serviced one day. Breakfast expensive. Otherwise upto expected standards for the chain. Nice bar area and good location.Rooms on the tight side for big chap!.

Customer review rating 4.2/5

Evanthia D. Business - 23/11/2019 Confirmed reviews ALL

the hotel was fully booked and the check in process took time, in general the housekeeping was decent and the breakfast ok, there is space for improvement in both areas,

Short visit in FRA

Customer review rating 4.2/5

Joerg M. Business - 21/11/2019 Confirmed reviews ALL

Noisy room like a matchbox

Sehr geehrter Herr M., vielen Dank, dass Sie sich nach Ihrem Aufenthalt im ibis Frankfurt Centrum die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen, und bedauere, dass nicht alle erbrachten Serviceleistungen Ihren Erwartungenentsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Mein Team und ich setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Dies ist uns bei Ihnen dieses Mal nicht gelungen. Sie klagen über die Größe der Zimmer. Wir bieten verschiedene Kategorien in unserem Hause an. Das von Ihnen bewohnte Standard-Zimmer ist tatsächlich kompakt gehalten. Wenn Sie ein größeres Zimmer erwartet haben, kann ich Ihren Ärger verstehen. Straßenlärm lässt sich leider nicht vermeiden. Wir bieten aber ebenfalls sehr ruhige Zimmer auf der Rückseite des Hotels an, dann natürlich ohne den schönen Mainblick. Sie merken an, dass Sie sich mehr Wertschätzung gewüsnscht hätten. Hierzu möchte ich Sie gerne nach Details zu Ihren Erfahrungen bitten. Wir sind auf Ihr feedback angewiesen, um Probleme zu erkennen und bestenfalls beheben zu können. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Catherine Sebai - General Manager ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ca… ibis.com • accorhotels.com
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