ibis Styles Kuala Lumpur Sri Damansara 3 stars

Customer review rating (ALL Rating) 4.0/5 97 reviews

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Description

Hotel extras

  • Walking distance to Sri Damansara Barat MRT with easy access to Kuala Lumpur.

  • Complimentary WiFi and covered parking for a seamless and convenient stay.

  • Restaurant, bar and flexible meeting spaces for business and social gatherings.

  • Fully equipped fitness centre designed to support your wellness and lifestyle needs.

  • Dedicated Business Centre offering a comfortable space for work and productivity.

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Kuala Lumpur Sri Damansara

No.5 Jalan Cempaka SD 12/5, Bandar Sri Damansara PJU 9
52200 KUALA LUMPUR
Malaysia

GPS:3.197637, 101.607614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREATS CAFE

Non contractual photo

Located on level 2, the restaurant serves a buffet breakfast and a la carte lunch and dinner. International and local culinary options are available in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  97 reviews

Customer review rating 2.5/5

Keah K. L. Business - Confirmed reviews ALL

Dear Keah K. L., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We sincerely apologize for the inconvenience you experienced with the air-conditioning in Room 1311. We understand how uncomfortable it must have been to find the room still warm despite setting the temperature, especially during the night. We have taken note of Room 1311 and will have our Engineering team inspect the air-conditioning system, including the thermostat and cooling performance, to identify and rectify the issue accordingly. Thank you for bringing this matter to our attention. Your feedback is important to us and helps us improve our room facilities and guest experience. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 4.5/5

Toon K. O. Families - Confirmed reviews ALL

Dear Toon K. O., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you enjoyed our convenient location and had a great stay with us. It is especially rewarding to hear that you plan to return, as this is one of the greatest compliments we could receive. Your kind words and excellent rating are truly appreciated and serve as great encouragement to our team to continue delivering memorable experiences for all our guests. Thank you for choosing ibis Styles Kuala Lumpur Sri Damansara. We look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 2.5/5

Sumitha S. Couples - Confirmed reviews ALL

Dear Sumitha S., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are pleased to know that you appreciated our ample parking facilities and the welcoming ambience of our lobby. However, we are truly sorry to learn that the cleanliness and condition of your room did not meet your expectations. Please accept our sincere apologies for the dusty room, the air-conditioning performance, and especially for the presence of an insect on the bed. This is certainly not the standard of cleanliness and comfort that we strive to provide, and we understand your disappointment. Your comments have been shared with our Housekeeping, Engineering, and Pest Control teams for immediate investigation and corrective action. We will also reinforce our room inspection procedures to ensure every room is thoroughly cleaned and carefully checked before being released for guest arrival. We regret that we were not informed of these issues during your stay, as our team would have been more than happy to assist by offering a room change or resolving the concerns immediately. We truly value your feedback and are disappointed that this experience differed from your previous stays at other ibis hotels. We hope you will give us another opportunity in the future to restore your confidence and provide you with the quality stay you rightfully expect from the ibis brand. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 3.5/5

Lim S. S. Business - Confirmed reviews ALL

Dear Lim S. S., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are pleased to know that your experience was consistent with your expectations of the ibis brand. It is always encouraging to receive positive recognition from our guests. We also appreciate your feedback regarding the design of the sink. Your comments are valuable to us and will be shared with the relevant team for consideration. As the sink design is part of the ibis Styles room concept, we understand that individual preferences may vary, and we appreciate you taking the time to share your thoughts. Thank you once again for your valuable feedback. We look forward to welcoming you back to ibis Styles Kuala Lumpur Sri Damansara for another enjoyable stay in the future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Customer review rating 5.0/5

Norida R. Families - Confirmed reviews ALL

Dear Norida R., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Kuala Lumpur Sri Damansara. We are delighted to know that you found your stay to be good value for money. Providing a comfortable stay experience with convenient facilities and quality service at a reasonable value is something we continuously strive to achieve for our guests. Your kind feedback is truly appreciated and serves as encouragement for our team to continue delivering a pleasant experience for all our guests. Thank you for choosing ibis Styles Kuala Lumpur Sri Damansara. We look forward to welcoming you back again in the near future. Sincerely, Vengkates Rao Cluster Assistant General Manager

Other web-users rate our hotel

  • 269 reviews 8.6/10 Location
  • 346 reviews 7/10 Room
  • 262 reviews 8.8/10 Service
  • 197 reviews 7.6/10 Cleanliness
  • 74 reviews 5.1/10 Breakfast
  • 66 reviews 7.4/10 Vibe

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