ibis Styles Jakarta Sunter 3 stars
Customer review rating (ALL Rating) 4.2/5 377 reviews
ALLSAFE approved hotel
Web corner and free WiFi around hotel area always available
9 Meeting Rooms and a Ballroom with capacity up to 700 people
sTREATs Restaurant, Pool Bar, and Room Service offering international and local cuisines
Jalan Gaya Motor I, Sungai Bambu, Sunter
TRANS JAKARTA: CAWANG SUNTER
SOEKARNO HATTA At 32km / 19.88 miles - Shuttle paying
GAMBIR STATION At 8km / 4.97 miles
SENEN RAIL STATION At 8km / 4.97 miles
Check-in from - Check out up to
Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights set in a comfortable ambience.
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Boy Business - Confirmed reviews ALL
Nice to stay and held an event here
Dear Budi Trah Wibowo Warmest greeting from ibis Styles jakarta Sunter We very much appreciate your comments regarding your recently stay at ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback from our guests. I will share your score with our team especially Raka from front office team that you mention. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are waiting to welcoming you back soon at ibis Styles jakarta Sunter. Sincerely, Al Fajrin Front Office Manager
Customer review rating 4.0/5
Mm Business - Confirmed reviews ALL
So fsr so good
Dear Mr. M., Warmest greeting from ibis Styles Jakarta Sunter, Thank you for staying at ibis Styles Jakarta Sunter and it’s a great delight to have been at your service. We are glad to know the strategic location of the hotel was very convenient for you as well as the room you stayed in. We appreciate your positive review and thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Al Fajrin Front Office Manager
Convenient Location & Great People
Customer review rating 5.0/5
Markusena K. Families - Confirmed reviews ALL
I stayed with my family here because we had multiple family errand to run in Menteng and Kelapa Gading. When arrived, my wife and kids complaint that one of the room had strong cigarette smell, however the receptionist responded very quickly to find us a new room without any smell. Sorry I didn't get his name. During breakfast, the restaurant team was phenomenal. Rahmat was able to ask questions and he was able to find out my milk preference, which was hot and steamed for my coffee. The food needs attention though, as it was really fresh, but I understand as we had it on the 2nd day of Ramadhan and the restaurant was quite empty at the time. Keep up the good work!
Dear Markusena K., Warmest Greetings from ibis Styles jakarta Sunter First of all i would like to thank you for giving us a positive feedback regarding your stay experiences with ibis Styles jakarta Sunter, it is always pleasure to read that our guest felt happy and enjoy with us. Kindly accept our humble apology regarding the smelly room in your first impression, however our staff were doing an incredible action to make your mood much better for the rest of your stay, Also let us thank you for your appreciation to our staff Rahmat who serve you during your time at our restaurant even though we had still missing something in food quality, Thank you for your constructive feedback and rest assure that this is received positivity. Your recognition of our efforts are very encouraging and will certainly empower us to keep continuously delivery the best service and quality. Thank you again for sharing your experience, and we hope your next visit will be much memorable than the previous one. Sincerely, Al Fajrin Front Office Manager
Room No Smoking
Customer review rating 3.0/5
D. Business - Confirmed reviews ALL
I stay No Smoke.. But I found Biside My Room No 620 Smoke ..
Dear Mr. D., Warmest greeting from ibis Styles Jakarta Sunter, Kindly accept our sincere apology for the inconvenience experience during your stay. We have taken your feedback constructively in regarding of guest preference. Please rest assured that we are taking the appropriate measures to address the problem together with all room division, we will give extra attention on this matter to ensure quality of our room to meet the expectations of our guests. We hope to welcome you back to our hotel very soon and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Al Fajrin Front Office Manager
Clean and comfortable
Customer review rating 4.0/5
Indra Business - Confirmed reviews ALL
My family and I really loved the cleanliness, comfort, and the hospitality. Thanks to Mr Ihsan for the great assistance for us during our stay. He ensure our stay is joyful. Keep up the great work!
Dear Mr. Indra, Warmest greeting from ibis Styles Jakarta Sunter, First of all thank you for gave us a positive review for your experience during stay with us. We are glad to know that our hotel can delivered an excellent service to you. We will share to all hotel team especially to our Front Office Staff Mr. Ihsan this positive feedback will motivate and encourage us to keep continuously delivery the best service and quality. Thank you once again and we are waiting for your next stay with us and hopefully it will be more great and memorable in the near future. Regards, Al Fajrin Front Office Manager
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