ibis Styles Jakarta Sunter 3 stars

Customer review rating (ALL Rating) 4.3/5 257 reviews

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Jalan Gaya Motor I, Sungai Bambu, Sunter, 14330 JAKARTA, Indonesia

Description

Hotel extras

  • Web corner and free WiFi around hotel area always available

  • 11 Meeting Rooms and a Ballroom with capacity up to 700 people

  • sTREATs Restaurant, Pool Bar, and Room Service offering international and local cuisines

  • Free scheduled shuttle to shopping center areas.

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Sunter

Jalan Gaya Motor I, Sungai Bambu, Sunter
14330 JAKARTA
Indonesia

GPS:-6.140556, 106.885712

Telephone
Fax +62 21 22651698

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREATS

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights set in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  257 reviews

Customer review rating 3.5/5

Shivram K. Solo - Confirmed reviews ALL

I had been to Jakarta for attending Indo Intertex Textile Exhibition at Jakarta Expo. The check in was smooth. The staff was smiling. As always Accor Hotels have a good breakfast spread. I stayed in Room Number 632 on the sixth floor. It was a big room but the biggest joke was shower doesn't have soap dispenser and there is a bath tub which is on the other side of the toilet which has a dispenser. They don't provide soap bars too. So early morning when I went for shower I found that I have to wet myself in the shower and apply soap at the Tub Bath and return.... 🤣🤣🤣 The reception also didn't believe me so I asked the person to come and check. After 30 minutes some one from housekeeping came and and saw it. He also couldn't answer. I wasted 30 minutes just waiting for the soap.

Dear Mr. Jeremy Chung, Warmest Greetings from ibis Styles Jakarta Sunter! Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 4.0/5

Ruth G. P. Families - Confirmed reviews ALL

Despite the TV signal frequently being lost, our overall experience was good. The pool and breakfast were our favorites. The staff, especially those working in the restaurant, were very nice and helpful.

Dear Ibu Ruth G. P., Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially regarding tv signal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 3.0/5

Yosua Y. Couples - Confirmed reviews ALL

My stay at this hotel was unfortunately not very pleasant. Several room facilities seemed poorly maintained, such as a leaking sink and a bathroom door that was difficult to open and close. Cleanliness also needs improvement, as I found ants on the table. In addition, noise from outside traffic could be clearly heard inside the room, which disturbed my rest. As for breakfast, the food quality and taste were below expectations. I hope the hotel can make improvements in the future to provide a better experience for guests.

Dear Mr. Yosua Y., Warmest Greetings from ibis Styles Jakarta Sunter! Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 3.5/5

Ezra R. Business - Confirmed reviews ALL

The hot water system needs to be checked because the flow is not consistent. Sometimes it becomes very hot, then suddenly turns cold.

Dear Mr. Ezra R., Warmest Greetings from ibis Styles Jakarta Sunter! Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 3.5/5

Tasya N. Families - Confirmed reviews ALL

The room is aesthetic and colorful. I booked the superior bedroom. And the bathroom is also super clean. The swimming pool is very comfortable, and the breakfast menu is complete.

Dear Ibu Tasya N., Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Other web-users rate our hotel

  • 120 reviews 8.7/10 Location
  • 376 reviews 7.2/10 Room
  • 356 reviews 9.2/10 Service
  • 12 reviews 6.8/10 WiFi
  • 243 reviews 7.9/10 Cleanliness
  • 188 reviews 8.6/10 Food
  • 104 reviews 9.1/10 Vibe
  • 104 reviews 8.2/10 Breakfast

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