ibis Styles Jakarta Sunter 3 stars

Customer review rating (ALL Rating) 4.2/5 247 reviews

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Description

Hotel extras

  • Web corner and free WiFi around hotel area always available

  • 11 Meeting Rooms and a Ballroom with capacity up to 700 people

  • sTREATs Restaurant, Pool Bar, and Room Service offering international and local cuisines

  • Free scheduled shuttle to shopping center areas.

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Sunter

Jalan Gaya Motor I, Sungai Bambu, Sunter
14330 JAKARTA
Indonesia

GPS:-6.140556, 106.885712

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

STREATS

Refresh your day at STREATS bar with our selection of imported and local beers, coffee and tea accompanied with light snacks. Experience the modern ambience and our personalised service, while you unwind with friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  247 reviews

Customer review rating 4.0/5

Alexander H. Friends - Confirmed reviews ALL

Only hiccups were, room key card had to be reset twice before it worked and I was promised a receipt by email which I am yet to receive.

Dear Mr. Alexander H., Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 5.0/5

Jean L. D. W. Solo - Confirmed reviews ALL

I enjoy the room, its really clean, good service, affordable price. Surely will stay on again on days ahead

Dear Jean L. D. W., Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, D. Ralahalu Asst. Front Office Manager

Customer review rating 5.0/5

Addi D. Families - Confirmed reviews ALL

All ok

Addi D. yang terhormat, Salam Hangat dari ibis Styles Jakarta Sunter! Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Jakarta Sunter. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat Kami, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 3.5/5

Dede H. Business - Confirmed reviews ALL

I love the room, the bed is comfortable the bathroom was okay but one thing made me not happy was your AC didn’t work properly, I was sweating all night and I told the FO about my purpose of stay earlier that I would have medical check up the next day!!! Pls fix it for the next guest!

Dear Mr. Dede H., Warmest Greetings from ibis Styles Jakarta Sunter! Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Customer review rating 2.5/5

Kim S. M. Solo - Confirmed reviews ALL

Low quality towels and TV

Dear Mr. Kim S. M., Warmest Greetings from ibis Styles Jakarta Sunter! Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Jakarta Sunter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Ralahalu Asst. Front Office Manager

Other web-users rate our hotel

  • 121 reviews 8.1/10 Location
  • 384 reviews 7/10 Room
  • 351 reviews 9.1/10 Service
  • 13 reviews 7.4/10 WiFi
  • 245 reviews 7.9/10 Cleanliness
  • 189 reviews 8.5/10 Food
  • 106 reviews 8.1/10 Breakfast
  • 101 reviews 8.4/10 Vibe

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