ibis Styles Jakarta Sunter 3 stars

Customer review rating (ALL Rating) 4.4/5 333 reviews

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Description

Hotel extras

  • Web corner and free WiFi around hotel area always available

  • 11 Meeting Rooms and a Ballroom with capacity up to 700 people

  • sTREATs Restaurant, Pool Bar, and Room Service offering international and local cuisines

  • Free scheduled shuttle to shopping center areas.

Our accommodation(s)

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Hotel location

ibis Styles Jakarta Sunter

Jalan Gaya Motor I, Sungai Bambu, Sunter
14330 JAKARTA
Indonesia

GPS:-6.140556, 106.885712

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREATS

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights set in a comfortable ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  333 reviews

TripAdvisor Rating  5.0/5  1,593 reviews

Amazing Service

TripAdvisor rating 5.0/5

Passenger68347159622 TripAdvisor review

My office held "Quarter Business Review 2024" meeting for 3 days from 19th - 21st May 2024. The service very excellent from beginning until the end, thank you for Ibu Zahra, Mas Rahmat, Mas Rio and team. They were fast response and helpful. The room clean, the AC cold and the breakfast variative and tasty. The meeting room also clean, they can accommodate the customer request very well. I give 5 stars for the team of Ibis Style Sunter. Thank you - Rosy - Ophthalindo

Dear Passenger68347159622, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yohanes Molan Front Office Manager

Ibis, hotel and restaurants review

TripAdvisor rating 4.0/5

Glory M TripAdvisor review

This hotel are so clean, green spaces and friendly environment further, the breakfast, lunch and condiment are adopting indonesian and Eastern styles which is fit to our tastes. However There’s no beauty salon available, it’s more precious if you have it in this hotel.

Dear glorym776, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yohanes Molan Front Office Manager

so so

Customer review rating 3.0/5

Fhb Business - Confirmed reviews ALL

When I arrived the room with a double bed was not available, then when I entered the room on the second floor on the Isle it smelled of cigarettes even though it was not a smoking floor. then I went downstairs again to ask for a new room exchange to be swapped to the 7th floor

Dear Felix Hariyanto B., Warmest greetings from ibis Styles Jakarta Sunter. Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Sunter. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apology. As for your information only that 2nd floor are supposed to be a Non-smoking floor, but during your arrival we had a violator that break the normal condition and made you and the other guest feels uncomfortable with the situation. We already took the action to the issues to recovery all the guest experience who did stay on that floor. Once again let me express my sincerest apology. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yohanes Molan Front Office Manager

Thumbs up for the service

TripAdvisor rating 5.0/5

Aura nur H TripAdvisor review

The place is clean, the food is great, and the service is excelent. I pretty much glad my office booked rooms and meeting rooms in this hotel. I absolutely will promote this place to my family and friends. I hope they would like to come and have some stay cation in this hotel. Service from mr fahrul and alby very good.

Dear auranurh, Warmest greetings from ibis Styles Jakarta Sunter. We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Sunter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yohanes Molan Front Office Manager

nice stay

TripAdvisor rating 5.0/5

Virna S TripAdvisor review

room was spacious , clean and beat. the bathroom was fine with shower inside . the room fragrance too strong but thats okay. the location strategic near to Mall Kelapa Gading and Sunter area. the breakfast was oke. for additional cost around 90k per person. children is free btw

439virnas yang terhormat, Salam hangat dari ibis Styles Jakarta Sunter. Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Jakarta Sunter. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Yohanes Molan Front Office Manager

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Other web-users rate our hotel

  • 83 reviews 6.6/10 Location
  • 344 reviews 7.2/10 Room
  • 299 reviews 8.9/10 Service
  • 12 reviews 8.7/10 WiFi
  • 192 reviews 7.9/10 Cleanliness
  • 185 reviews 8.3/10 Food
  • 131 reviews 8.5/10 Breakfast
  • 62 reviews 8.8/10 Vibe

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